NEAX2400 IPX Feature Programming Manual
Page 184
NDA-24297, Issue 1
C-17D
Consultation Hold - All Calls - D
term
C-17D
Consultation Hold - All Calls - D
term
General Description
This feature permits a D
term
user to hold any incoming or outgoing public network or TIE Line, or any Intra-office
calls, while originating a call to another station within the system.
Operating Procedure
To hold original call and place second call from a D
term
1.
Press the TRANSFER key; receive special dial tone.
2.
The original call is held.
3.
Dial the second telephone number; receive ringback tone.
4.
The second station answers; the CONSULTATION HOLD state has been entered.
To return to the original call from a D
term
1.
In any of the following cases, the calling station can return to the original call by pressing the TRANSFER
key:
a.) Second station called for consultation is busy.
b.) Calling station cannot gain access to the second station because of a restriction or some other
reason.
2.
If the second station hangs up, the calling station will be returned to the original call.
3.
If the second station stays on, pressing the TRANSFER key returns the original call to the D
term
while the
second call is being held.
By pressing the CONF key, a THREE-WAY CALL [T-2] will be initiated.
Service Conditions
1.
When TRUNK-TO-TRUNK CONNECTION [T-10] is provided with the system, an outgoing public
network or TIE Line call may be made by the user.
2.
With outgoing calls, this feature may be activated only after 18 seconds have elapsed since the last digit
was dialed.
3.
CALL PICKUP-GROUP [C-7] is available on CONSULTATION HOLD.
4.
A call can be forwarded to a station in the remote node via FCCS link.
Interactions
1.
This feature is denied whenever the destination telephone set is engaged in any state other than a simple
2-party connection.
2.
CONSULTATION HOLD-ALL CALLS must always be made available when service features require
switch hook flashing.
3.
Indexes 156 and 157 also are used for SMDR, establishing an arbitrary connection timing.
4.
If a party is involved in a CONSULTATION HOLD-ALL CALLS state or in an established THREE-
WAY CALLING [T-2] connection, attempts to override the connection are denied. These features are:
EXECUTIVE RIGHT-OF-WAY
[E-1]
CALL WAITING - TERMINATE
[C-12]
BUSY VERIFICATION
[B-3]
ATTENDANT CAMP-ON WITH TONE INDICATION
[A-1]
ATTENDANT OVERRIDE
[A-7]
