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Desktop Monitor 

MultiSync EX241UN

User’s Manual

Please find your model name in the label on the rear side of the monitor.

MODEL: EX241UN, EX241UN-BK

The regulations for this monitor applied to one of model names listed above.

Summary of Contents for MultiSync EX241UN

Page 1: ...nitor MultiSync EX241UN User s Manual Please find your model name in the label on the rear side of the monitor MODEL EX241UN EX241UN BK The regulations for this monitor applied to one of model names listed above ...

Page 2: ...ing the Cabinet English 5 Quick Start English 6 ControlSync English 12 Multiple monitors connection using DisplayPort English 14 Controls English 15 Specifications English 24 Features English 25 Troubleshooting English 26 Using the Zoom Function English 28 Multi Display setting English 29 Human sensing function Option sensor only English 31 Using the Auto Brightness function Option sensor only Eng...

Page 3: ...is unit has been included Therefore it should be read carefully in order to avoid any problems CAUTION Please use the power cord provided with this display in accordance with the power cord table If a power cord is not supplied with this equipment please contact NEC For all other cases please use the power cord with the plug style that matches the power socket where the monitor is located The comp...

Page 4: ...on of the HDCP community Digital Content Protection LLC The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator Inc in the United States and other countries The intended primary use of this product is as an Information Technical Equipment in an office or domestic environment The product is intended to be...

Page 5: ...harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the re...

Page 6: ... monitor from the wall outlet and move to a safe location then refer servicing to qualified service personnel under the following conditions If the monitor is used in this condition the monitor may cause fall fire and electric shock If the monitor stand has been cracked or peeled If the monitor has been wobbled If the monitor has an unusual odor When the power supply cord or plug is damaged If liq...

Page 7: ...cs To realize the maximum ergonomics benefits we recommend the following To avoid eye fatigue adjust the brightness to a moderate setting Place a sheet of white paper next to the LCD screen for luminance reference Do not position the Contrast control to its maximum setting Use the preset Size and Position controls with standard signals Use the preset Color Setting Use non interlaced signals with a...

Page 8: ...your system Figure A 3 For a MAC with Thunderbolt output Connect a Mini DisplayPort to DisplayPort adapter to the computer and then attach the DisplayPort cable to the adapter and to the display Figure A 4 For a PC or MAC with DVI digital output Connect the DVI signal cable to the connector of the display card in your system Figure A 5 Tighten all screws Figure A 1 Figure A 3 Figure A 2 DisplayPor...

Page 9: ...out a built in resistor Using an audio cable with a built in resistor turns down the sound NOTE Adjustment of the volume control as well as the equalizer to other settings than the center position may increase the ear headphones output voltage and therefore the sound pressure level Figure C 1a A Type B Type A Type B Type Figure C 1 Power cord 30 Tilt DisplayPort IN OUT 2 DVI HDMI Highest Stand Pos...

Page 10: ... If you have any problems please refer to the Troubleshooting section of this User s Manual Figure E 1 Power key Raise and Lower Monitor Screen The monitor may be raised or lowered in either portrait or landscape mode To raise or lower screen place a hand on each side of the monitor and lift or lower to the desired height Figure RL 1 NOTE Handle with care when raising or lowering the monitor scree...

Page 11: ...ng stand must be able to support the weight of the monitor and be UL certified Contact your dealer for more information Remove Monitor Stand for Mounting To prepare the monitor for alternate mounting purposes 1 Disconnect all cables 2 Place hands on each side of the monitor and lift up to the highest position 3 Place monitor face down on a non abrasive surface Figure S 1 4 Place one hand around th...

Page 12: ...t Arm 2 0 3 2 mm CAUTION Use ONLY 4 pieces M4 sized specified screws when mounting to avoid damage to the monitor and stand To fulfill the safety requirements the monitor must be mounted to an arm which guaranties the necessary stability under consideration of the weight of the monitor The LCD monitor should only be used with an approved arm e g TUEV GS mark Tighten all screws recommended Fasten F...

Page 13: ...ixed by double sided tape You can set the optional sensor at any side of the monitor Please make sure that the double sided tape is completely attached to the side of the monitor NOTE Please keep the screw removed from the monitor Please return the screw to the monitor hole when removing the optional sensor from the monitor Do not insert any other screw to the monitor hole It can damage the monito...

Page 14: ...nected turn the master monitor s power key off and on to check if ControlSync operates correctly If monitors are connected with DisplayPort cables please make sure the monitor which is connected to a computer is the master monitor IN Gray Next monitor OUT Black IN OUT IN OUT ControlSync cable ControlSync cable Up to 24 sub monitors Gray Black Gray Black Sub Monitor 1 Sub Monitor 2 Master Monitor C...

Page 15: ...Yes Yes USB POWER No Yes FACTORY PRESET No Yes MENU TOOLS LANGUAGE Yes Yes OSD TURN OFF Yes Yes OSD LOCK OUT Yes Yes HOT KEY Yes Yes SIGNAL INFORMATION Yes Yes SENSOR INFORMATION Yes Yes KEY GUIDE Yes Yes DATA COPY No No CUSTOMIZE SETTING No No MULTI DISPLAY H MONITOR No No V MONITOR No No MONITOR NO No No TILE COMP Yes Yes 180 ROTATE No Yes TILE MATRIX ENABLE Yes Yes TARGET MONITOR NO No No INDIV...

Page 16: ...ble monitors MST multi stream transport HBR2 Default setting 4 units HDCP contents 4 units HBR 2 units HDCP contents 2 units NOTE The number of monitors daisy chained depends on display card and various factors DisplayPort IN DisplayPort OUT DisplayPort IN OUT DisplayPort cable DisplayPort cable DisplayPort DisplayPort cable DisplayPort IN OUT NOTE When the monitor has no image follow the troubles...

Page 17: ... RIGHT Navigates to the left or right through the OSD Control menu Move the LEFT RIGHT key left or right to increase or decrease the adjustment DP OUT MULTISTREAM setting and TILE MATRIX ENABLE setting are changed if the LEFT RIGHT key is moved left then held for 3 seconds while OSD menu is off 1 If DP OUT MULTISTREAM setting is CLONE the setting will be changed to AUTO DOWN UP Navigates up or dow...

Page 18: ...ptimal setting by detecting the brightness level of the environment 1 1 Please refer to page 32 for full Auto Brightness information NOTE This function is disabled when DV MODE is set to DYNAMIC This function is disabled when Color Control System is set to DICOM SIM BLACK LEVEL Adjusts the black level OFF MODE SETTING Option sensor only The Intelligent Power Manager allows the monitor to enter int...

Page 19: ...MING Setting that boosts whole tones best suited for games that use vivid colorful images PHOTO Setting that optimizes contrast best suited for still images DYNAMIC Setting that adjusts the brightness by detecting the screen s black areas and optimizes it NOTE This function is disabled when Color Control System is set to L B PROGRAMMABLE or DICOM SIM STANDARD is used for TCO Certificate compliance...

Page 20: ...o expand the height of the image on the screen NOTE When this function may not work reduce the V RESOLUTION level VIDEO LEVEL HDMI input only NORMAL For computer setting Displays all input signals of 0 255 steps EXPAND For audio visual equipment setting Expands input signals of 16 235 steps to 0 255 steps OVER SCAN HDMI input only Some video formats may require different scanning modes in order to...

Page 21: ... DETECT Selects the method of video detection when more than one video inputs are connected FIRST When current video input signal is not present then the monitor searches for a video signal from the other video input ports If the video signal is present in another port then the monitor switches the video source input port to the new found video source automatically The monitor will not look for ot...

Page 22: ...u by using the keys on the back of the monitor ON The ECO RESET key on the back of the monitor is enabled and can toggle among ECO settings Move the DOWN UP key up to show brightness menu The LEFT RIGHT keys adjust the brightness level Move the DOWN UP key down to show volume menu The LEFT RIGHT keys adjust the volume level OFF The HOT KEY function for ECO RESET key LEFT RIGHT key and UP DOWN key ...

Page 23: ...ed installation figure is shown under OSD menu When you set monitor number to a monitor please install the monitor at the same spot where assumed installation figure is shown as black Controlling sub monitor from master monitor by INDIVIDUAL ADJUST This function is for controlling sub monitor from master monitor It is useful if sub monitor is located unreachable spot Please set monitor number to e...

Page 24: ...ture can be used with up to 25 monitors 5 vertical and 5 horizontal Using TILE MATRIX ENABLE requires the PC output signal be sent through a distribution amplifier to each individual monitor TARGET MONITOR NO Controls sub monitor s OSD by using master monitor s control keys Sets the sub monitor number that is set at MONITOR NO By pressing INPUT SELECT key each sub monitor displays its monitor numb...

Page 25: ...rrency unit is Euro You can adjust currency setting to Euro icon from US dollar by moving the LEFT RIGHT key left or right in Current setting item 4 Select CURRENCY CONVERT SETTING by moving the DOWN UP key down or up 5 Adjust CURRENCY CONVERT SETTING by moving the LEFT RIGHT key left or right This initial Euro setting is Germany of OECD 2007 Edition Please check receipt of French s electricity pr...

Page 26: ... USB Hub I F Port Load Current USB Specification Revision 3 0 Upstream 1 USB 3 0 Downstream 3 Maximum 0 9 A per port for USB 3 0 USB 3 0 Upstream port applicable to USB monitor control AUDIO AUDIO Input STEREO Mini Jack DisplayPort Connector HDMI Connector Analog Audio Digital Audio Digital Audio Stereo L R 500mV rms 20 Kohm PCM 2ch 32 44 1 48 kHz 16 20 24bit PCM 2ch 32 44 1 48 kHz 16 20 24bit Hea...

Page 27: ...not in use saving two thirds of your monitor energy costs reducing emissions and lowering the air conditioning costs of the workplace Multiple Frequency Technology Automatically adjusts monitor to the display card s scanning frequency thus displaying the resolution required VESA Standard Mounting Interface Allows users to connect your MultiSync monitor to any VESA standard third party mounting arm...

Page 28: ...off the monitor for as long as the previous image was displayed For example if an image was on the monitor for one hour and a residual image remains the monitor should be turned off for one hour to erase the image NOTE As with all personal display devices NEC DISPLAY SOLUTIONS recommends using a moving screen saver at regular intervals whenever the screen is idle or turning off the monitor when no...

Page 29: ...e brightness of surrounding environment changes the monitor will also change USB Hub does not operate Check to make sure the USB cord is properly connected Refer to your USB device User s Manual Check if the USB upstream port on the monitor is connected to the USB downstream port on the computer And make sure the computer is ON Human Ambient light sensor does not work Make sure there is no object ...

Page 30: ...r ASPECT in EXPANSION to activate the Zoom function see page 18 EXPANSION OFF 2 Set a resolution via H RESOLUTION or V RESOLUTION see page 18 Vertical expansion Horizontal expansion 3 The image position can be moved from the center to left or right by moving the LEFT RIGHT key and upward or downward by moving the UP DOWN key see page 17 Move to left or right Move upward or downward ...

Page 31: ... UP key down to select V MONITOR Move the LEFT RIGHT key left or right to set V MONITOR 5 5 Move the DOWN UP key down to select MONITOR NO then set monitor number individually A monitor located at buttom left must be 1 master monitor When you set monitor number to a monitor please install the monitor at the same spot where assumed installation figure is shown as black 1 2 3 4 5 6 7 8 9 10 11 12 13...

Page 32: ...luding H MONITOR 2 V MONITOR 2 MST display DisplayPort IN DisplayPort OUT ControlSync IN ControlSync OUT Computer Master ControlSync Cable MST DisplayPort Cable MST MST MST If monitors are connected with ControlSync cables please make sure the monitor which is connected to a computer is master monitor If you turn off one of monitors in multi screen configuration the other monitor s picture connect...

Page 33: ...screen after the period of time You can set notification screen at SENSOR INFORMATION see page 20 C After displaying a notification If LIGHT is set at HUMAN SENSING the monitor screen gets gradually darker then becomes 0 brightness in the end If DEEP is set at HUMAN SENSING the monitor enters into power saving mode D When option sensor detects person coming back the monitor setting is back from po...

Page 34: ...1 Figure 2 2 Set the DARK level This is the level of brightness that the monitor will go down to when the ambient lighting level is low Make sure the room is at its darkest when setting this level Then use the keys on the back of the monitor to move the cursor up to the BRIGHTNESS setting Choose the desired brightness level Figure 3 Figure 3 When the AUTO BRIGHTNESS function is enabled the Brightn...

Page 35: ...gnal is sent to the monitor the Energy Saving mode is activated The monitor enters a single Energy Saving mode Mode Power consumption LED color Maximum Operation 45 W Blue Normal Operation 19 W Default setting USB Audio sleeping Blue Energy Saving Mode 0 3 W Amber Off Mode 0 25 W Unlit Factory settings For additional information visit https www necdisplay com in USA https www nec display solutions...

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