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Orchestrating 

a brighter world

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NDA-32001 

Issue 1.0 

UNIVERGE BLUE

 CONNECT 

QUICK START GUIDE 

(ITK-32TGCG-1) 

 

Summary of Contents for ITK-32TGCG-1

Page 1: ... Orchestrating a brighter world NDA 32001 Issue 1 0 UNIVERGE BLUE CONNECT QUICK START GUIDE ITK 32TGCG 1 ...

Page 2: ...1 WELCOME TO UNIVERGE BLUE CONNECT All of your business communications integrated efficient and reliable ...

Page 3: ...2 What s in the box NECITK 32TCGS 1 ITK 32TCGS 1 Base Handset ...

Page 4: ...ht upward to raise the height and downward to lower the height Connect Cables Please follow the diagram to install your phone Once plugged in the phone automatically downloads its configuration and starts to work The voicemail box is functional with a default greeting 1 Connect an Ethernet cable to the LAN port on the phone and connect the other end to your network Fig A 2 Insert the RJ 9 handset c...

Page 5: ...isable 6 Press 2 for Enable 7 Press the Home button to return to the main menu Connect a Headset To connect a headset 1 Insert the RJ 9 headset connector into the HEADSET port on the back of the phone The phone picks the headset as the default communication method that is used when placing and answering phone calls To return the phone to non headset mode follow the steps in Configure a Headset and...

Page 6: ...ettings 4 Select 9 for Bluetooth 5 Select 1 for Bluetooth Mode 6 Select 2 to Enable 7 Select the soft key to save this will return you to the Bluetooth Main Menu 8 Select 2 for Pairing 9 Select 1 for Inquiry this will search for available Bluetooth devices 10 Once available Bluetooth devices are displayed select the device you would like to pair and select the soft key you can only pair one device...

Page 7: ...connected device To disconnect or delete devices 1 Select 3 2 Select 1 to Disconnect 3 Select 2 to Delete or Select 3 to Delete All To change the Inquiry Time 1 Select 3 for Additional Setting from Bluetooth Main Page 2 Select 1 for Inquiry Time 3 Select desired Inquiry Time To display the Bluetooth Module Information 1 Select 4 for Module Information from Bluetooth Main Page 2 Use the UP or Down ...

Page 8: ...ult the lamp flashes for incoming and missed calls and displays steady red for message waiting If missed call notification for the call indicator lamp is enabled the lamp flashes for incoming calls and missed calls including missed calls where someone has left a voice mail The lamp only display steady red if you still have messages waiting after you have cleared your missed calls ...

Page 9: ...m administrator or Microbrowser keys Numbers up to 24 digits can be assigned to Speed Dial Keys The numbers may be a telephone number or star hash codes 3 Mute key Press key to mute the microphone The LED on this key flashes when the microphone is muted Press the key again to un mute the microphone 4 Headset key Press the Headset key to enable the use of a supported headset 5 Speaker key Controls ...

Page 10: ... FROM THE PHONE 1 Press the Voicemail soft key 2 Enter the PIN provided to you by your Administrator followed by the key 3 Select option 3 for personal options 4 Select option 2 to change your PIN 5 Enter the new PIN when prompted Press when done Home Screen and Line Keys HOME SCREEN To access or return to Home Screen press the Home Button LINE KEYS While on Home Screen you can access the Line Key...

Page 11: ... soft key The original call is put on hold 4 Dial an extension or telephone number ANSWERING AN INCOMING CALL On the Handset Pick up the handset to answer the call On a Headset Press the Headset button On Speakerphone Press the Speaker button or the Answer soft key to answer the call REJECTING AN INCOMING CALL Press the Reject soft key to immediately send the caller to voicemail REDIAL LAST NUMBER...

Page 12: ...tive call press the Mute button 2 To un mute the microphone press the Mute button again TRANSFERRING CALLS Blind Transfers 1 While on a call press the Transfer line key 2 Press the Blind line key 3 Dial an extension or telephone number 4 The call is automatically transferred Attended Consultative or Warm Transfers 1 While on a call press the Transfer line key 2 Dial an extension or telephone numbe...

Page 13: ...second call 1 Press the first line key The line key will begin blinking 2 Press the Reject soft key to immediately send the caller to voicemail VOLUME ADJUSTMENT In Call Volume While on a call press the Up and Down cursor pad buttons to adjust in call volume on the phone Ringer Volume While the phone is not in use press the Up and Down cursor pad buttons to adjust ringer volume on the phone VOICEM...

Page 14: ...rked call as well as a visual indication of the parked call CALL PICKUP To pickup a call from an extension Directed Call Pickup From any phone dial 95 and the extension number of the ringing station you would like to answer or select the Call Pickup from specific extension programmed previously via Control Panel To pickup a call from a group that you are a member of Group Call Pickup From any phon...

Page 15: ...econds for the call to be automatically dialed If you decide not to complete the conference then the call can be terminated by pressing the EndCall soft key If you want to switch between each party before the conference is established you can use the Shuttle soft key You can complete the conference by pressing the Conf soft key Hang up while conferencing If you are establishing a conference call a...

Page 16: ...x Direct Quick Transfer to VM While on a call select the Transfer soft key then dial and the extension number of the caller for whom you want to leave the VM and hang up ON DEMAND CALL RECORDING To enable On Demand Call Recording While on a call dial 9 or select the Record Line Key programmed previously via Control Panel to start and stop the recording The recording feature must be enabled by your...

Page 17: ...ypad to access an entry Once the entry is highlighted you can call the contact by simply going off hook on handset speaker or headset if enabled or by selecting the soft key To view a specific Personal Contacts entry 1 Use the touch screen display to scroll through the Personal Contacts 2 You can select the entry via the touch screen display to view the details for that entry 3 This displays the n...

Page 18: ...his entry and press the soft key 8 Press the soft key to save your changes CALL HISTORY The phone stores call information of the most recent 50 calls displaying the newest entries first For multiple phone calls from the same telephone number the most recent time and date information for that number is shown If you have a Personal Directory entry for a number in your Call History the name from the ...

Page 19: ...ed any changes 4 If changes are required select the portion of the entry to change by using the UP and Down keys on the cursor pad then select the soft key 5 Once the entry has been modified select the soft key then select the soft key to save the entry To delete Call History 1 Press the soft key 2 Select soft key to choose between All Missed Incoming and Outgoing calls 3 Use the touch screen disp...

Page 20: ...19 Weare here to help http kb univerge blue main NECCorporation1994 2020 ...

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