NEC Express5800/320Fc-LR Setup Manual Download Page 118

Page: 118 / 132

6-8 Troubleshooting

Remove duplications of all the LANs for both onboard and option boards.

When dual LAN is disabled, a setup of LAN will be deleted. Note down the setup
information.

(a)

Start Device Manager.

(b)

Select the team adapter that you want to cancel duplication, and select

[Properties] from the menu displayed by right-click, to display the
Properties window.

(c)

Select the [Settings] tab in the Properties window, and click [Remove

Team].

Summary of Contents for Express5800/320Fc-LR

Page 1: ...NEC Express5800 320Fc system NEC Express5800 320Fc LR MR Setup Guide ...

Page 2: ......

Page 3: ...N8800 103F EXP320HR NEC Express5800 320Fc MR User s Guide Setup 1st Edition 7 2007 856 126614 903 A ...

Page 4: ...ussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determine...

Page 5: ...or damage to physical assets This guide uses the following three types of symbols to give indications and precautions against a danger They are defined as follows Indicates that there is a risk of a danger Each image symbolizes a particular type of danger Attention Indicates what you must not do Each image symbolizes a particular type of prohibition Prohibited actions Indicates what you must do Ea...

Page 6: ...eyesight due to laser beam Indicates a risk of an explosion Indicates a risk of a personal injury Prohibited actions Indicates a general prohibition that is not defined herein Do no touch the indicated area There is a risk of an electric shock or fire Do not touch with wet hands There is a risk of an electric shock Keep from flame There is a risk of a fire Avoid using water or liquid nearby If it ...

Page 7: ... There is a risk of an electric shock or fire Indicates a general action to take that is not defined herein Make sure to follow the instructions For detailed notes to set up the machine safely refer to NOTES FOR SAFE HANDLING on page 1 2 ...

Page 8: ...own expense This class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada This system is classified as a CLASS 1 LASER PRODUCT This label id located on the internal DVD ROM installed in your system NOTE This product provides resist...

Page 9: ...dows Server 2003 R2 32 bit Standard Edition operating system Microsoft Windows Server 2003 R2 32 bit Enterprise Edition operating system Microsoft Windows Server 2003 Standard Edition operating system and Microsoft Windows Server 2003 Enterprise Edition operating system are called Windows Server 2003 for short Microsoft Windows 2000 Server operating system Microsoft Windows 2000 Advanced Server op...

Page 10: ...out prior written permission of NEC Corporation 4 All efforts have been made to ensure the accuracy of all information in this manual If you find any part unclear incorrect or omitted in this manual contact the sales agent where you purchased this product 5 NEC assumes no liability arising from the use of this product nor any liability for incidental or consequential damage arising from the use of...

Page 11: ...allow the system to instantaneously isolate the failed parts to assure non stop running operation will be moved smoothly from one module to the other minimizing damage to it Youcan use NEC Express5800 320Fc system in a mission critical system where high availability is required By the use of Windows Server 2003 operating system it also provides outstanding openness for general purpose applications...

Page 12: ...n system operation after you purchased the product Read the guide in order from Chapter 1 If you perform procedures according to this guide you will set up the product properly Chapter 4 describes how to install the operating system Chapter 5 describes post installation procedures Chapter 6 explains how to troubleshoot if you cannot set up the product properly Refer to SYSTEM REPAIR on page 6 2 fo...

Page 13: ...o keep in mind when using the server or software CHECK Something you need to make sure when using the server or software TIPS Helpful information something useful to know About our Web Service Information on NEC Express5800 320Fc system including modification modules is also available on our web site NEC Express5800 320Fc systemWeb Site Asia Pacific at http support necam com servers ft ...

Page 14: ...vi Contents Preface iii About This User s Guide iv How to Use This User s Guide iv Additional symbols v About our Web Service v ...

Page 15: ...apter 1 Before Using This chapter includes information necessary for proper and safe operation of the server the main unit and its accessories Go through this chapter before you start setup of the product ...

Page 16: ...and safely Warning Labels Warning labels are placed in certain parts of the system so that the user stays alert to possible risks Do not remove or damage these labels If some label is missing about to peel off or illegible contact your sales agent The figures below show locations of the labels on the server Front of device ...

Page 17: ...Before Using 1 3 Inside of device ...

Page 18: ...ny accidents or damage to physical assets resulting from the use of this equipment in such systems or facilities Do not continue to use the server if you detect smoke odor or noise If the server emits smoke odor or noise immediately flip off the POWER switch unplug the cords and contact your sales agent There is a risk of a fire Do not insert a wire or metal object Do not insert a wire or metal ob...

Page 19: ...rrent is exceeded there is a risk of overheating that could lead to a fire Do not plug the cords insecurely Insert the plug firmly into an outlet There is a risk of heat or fire due to poor contact If dust settles on the slots and it absorbs moisture there is also a risk of heat or fire Do not use nonconforming power cords AC cord is to spend the thing of the next specifications You also have to o...

Page 20: ... chloride and or sulfur Avoid installing this product in an environment that may have excessive metal flakes or conductive particles in the air Such environments may cause corrosion or short circuits within this product resulting in not only damage to this product but may even lead to be a fire hazard If there are any concerns regarding the environment at the planned site of installation or storag...

Page 21: ...hile the power cords are connected to power source be sure to follow the instructions described in this User s Guide Do not touch any internal device of the server unless instructed by this User s Guide There is a risk of an electric shock Make sure to power off the server and disconnect the power plug from a power outlet before cleaning or installing removing internal optional devices Touching an...

Page 22: ... the server to cause a fire or electric shock Do not place any object on top of the server The object may fall off to cause injuries damage to hardware and or a fire Do not leave the DVD tray ejected Dust may get in the server to cause malfunction The ejected tray may also become a cause of injuries Do not touch the server when it thunders Unplug the server when it threatens to thunder If it start...

Page 23: ... the rail when you mount dismount the server into from the rack Carry or install the server by more than 3 people To avoid a risk of injuries users should not attempt to carry or install the server into a rack Installation should be performed by trained maintenance personnel Do not install the server in such a manner that its weight is imposed on a single place To distribute the weight use stabili...

Page 24: ...ower branch circuit is not exceeded For more information on installation and wiring of power related facilities contact your electrician or local power company Do not pull out a device during operation Do not pull out or remove a device while it is running There is a risk of malfunction and a device may be detached from a rack to cause injuries ...

Page 25: ...al items If any component is missing or damaged contact your sales agent Keep the accessories in a safe place Youwill need them when you perform setup addition of options or replacement of failed components To check NEC EXPRESSBUILDER components see the attached list Make backup copies of included floppy disks if any Keep the original disks as the master disks use these copies in operation Imprope...

Page 26: ...1 12 Before Using ...

Page 27: ...2Chapter 2 About Operating System This chapter gives essential information on the Windows system supported by the server and how to install it ...

Page 28: ......

Page 29: ...perating system Windows Server 2003 and various utilities Use the NEC Express5800 320Fc system setup program for the first installation and reinstallation of the operating system This program accomplishes complicate setups Before performing the NEC Express5800 320Fc system setup contact your sales agent about the latest release of ft Server Control Software About OS Installation Read the notes her...

Page 30: ... package which is to be purchased separately is also provided with the documentation for installation However see this User s Guide for installation into this server After completing the Express Setup program make settings for failure management e g memory dump debug information setting according to Chapter 4 About Auto Installation of Utilities The Express Setup installs the following utilities a...

Page 31: ...pter 3 Installing Server This chapter describes requirements for using the product properly and safely the setup procedures to make NEC Express5800 320Fc system ready for use and how to connect peripherals ...

Page 32: ... to use the server in a room where temperature can be kept between 15 and 25ºC Wall outlet within the reach of supplied power cord 100V 120 V or 200V 240 V parallel bi polar power outlet with grounding Space 40 cm or more on top 1 m or more on the front and rear and 60 cm or more on the right and left Room that can maintain the following conditions When operating Temperature 10 to 35ºC Humidity 20...

Page 33: ...es the server may malfunction Place where you cannot pull out the components fully Place that cannot sustain the total weight of the rack and its components Place where you cannot use stabilizers or where you cannot perform installation without quake resistant engineering Place whose floor is uneven or inclined Place where temperatures change widely near a heater air conditioner or refrigerator Pl...

Page 34: ...is close to some equipment that causes power noises e g sparks caused by power on off using a relay If you must install the server close to such equipment request your sales agent for separate power cabling or noise filter installation ...

Page 35: ... see Notes for Safe Handling in Chapter 1 Do not install or remove a rack alone Do not install the server with the cover removed Do not squeeze your fingers in the product IMPORTANT Temperature increase inside the rack and airflow If you install several components or the ventilation isn t good inside the rack the internal temperature may increase due to heat emitted from the components When the op...

Page 36: ...his device is as high as 4U about 176 mm so install it between the imprinted marks that indicate the height of 4U Installing this device Follow the steps below to set the 4U chassis to the rack IMPORTANT 4U chassis weighs about 10 Kg To mount remove or replace it be sure to hold it with two or more people The following are the required accessories Make sure you have them all Bracket 2 Panhead scre...

Page 37: ...tion that comes with the rack and open them 2 Install the brackets from the rear side of the rack Install the brackets with its flat side facing inside Place them with the round screws with washers that come with the device symmetrically total 4 Fasten the screws tentatively not tightly Round screws with washers 4U top of device 3U 2U 1U Bottom of device Bracket flat sides are facing inside ...

Page 38: ... core nut from inside of the rack Hook either of the clips of the core nut to a square hole of the rack and hook the other clip to a hole by a flat blade screwdriver 4 Insert the 4U chassis from the front side of the rack Core nuts Core nuts 4U top of device 2U 1U Bottom of device 3U Inside of the rack Outside of the rack ...

Page 39: ...ghtly the washers and round screws long to the 2 places on the left and right sides total 4 from the front 7 Fasten tightly the 4 round screws on the back side and the 8 plate screws on the side panels which you fastened tentatively Washers and plate screws short Washers and plate screws short Washers and plate screws long Round screws on the side panels ...

Page 40: ... 0 Mount the module while lowering the lock so the module stacks on the way 9 Fasten the levers on the left and right sides with screws 10 Mount the CPU IO module 1 in the same way Plate screws on the side panels Lock Plate screws on the side panels ...

Page 41: ... Check that the device is powered off and remove all the power cords and interface cables that are connected to the device 2 Remove the front bezel 3 Loosen the screws on the left and right sides of the front panel of the CPU IO module and release the lock by pulling the ejector toward you 4 Pull out the CPU IO module gently from the rack IMPORTANT When the device is pulled out do not load anythin...

Page 42: ...the equipment safely There is a risk of a burn personal injury or damage to physical assets For details see Notes for Safe Handling in Chapter 1 Do not plug the power cord in a nonconforming outlet Do not plug too many cords in a single outlet Do not plug the cord insecurely Do not use nonconforming power cords IMPORTANT Power off the server before connecting peripheral devices with the exception ...

Page 43: ...urchased separately If N8803 034 is mounted be sure to connect cables to the FC array unit before going on to the next step USB floppy disk drive USB connection modem Keyboard via keyboard hub to USB mouse Display Back of device Hub multiport repeater To a 1000Mbps network Connect the device with the serial interface This cannot be used since it is for maintenance LAN port VTM Connect when using A...

Page 44: ... cords from the server to an uninterruptible power supply UPS use service outlets on the rear of the UPS The UPS service outlets are categorized into two groups SWITCH OUT and UN SWITCH OUT They may be called OUTPUT1 and OUTPUT2 To restrict the power supply from ESMPRO AutomaticRunningController connect the power cable to SWITCH OUT For constant power supply connect the power cords to a UN SWITCH ...

Page 45: ...Installing Server 3 15 ...

Page 46: ...4Chapter 4 Windows Setup This chapter describes procedures for configuring OS Boot Monitoring function setting dual LAN configuration setting dual disk configuration and so on ...

Page 47: ... 2003 in the NEC Express5800 320Fc system The setup program that is specific to NEC Express5800 320Fc system is called Express Setup This setup program is run by using the startup CD ROM that comes with your server and NEC EXPRESSBUILDER Express Setup allows you to install Windows Server 2003 and various utilities automatically ...

Page 48: ...rd disk drive Select language for HotFix Automatic installation starts Windows Server 2003 R2 32 bit Enterprise Edition ftServer Control Software NEC ESMPRO Agent Insert Windows Server 2003 R2 32 bit Enterprise Edition CD ROM in the DVD ROM drive Set the EXPRESSBUILDER CD ROM Step 13 Enable OS Boot Monitoring Function Step 14 Make Settings for Failure Management Set memory dump debug information S...

Page 49: ...information on support for Windows Service Pack contact your sales agent Youneed the following to install Windows Server 2003 R2 32 bit Enterprise Edition Startup CD ROM NEC EXPRESSBUILDER CD ROM ft Server Control Software UPDATECD ROM This CD ROM is used to update ft Server Control Software it may not be shipped with the equipment Not included if NEC EXPRESSBUILDER CD ROM contains the latest vers...

Page 50: ...ut the latest release of ft Server Control Software and purchase of the latest version of its Update CD ROM ask your sales agent Before starting the setup decide the size of the partition where the operating system will be installed ...

Page 51: ...paging file correct debug information memory dump may not be collected The maximum paging file size is 4095MB in a partition If 1 5 times the size of installed memory is larger than 4095MB set the size at 4095MB If the size of installed memory is larger than 2GB the maximum sizeof dump file is 2048MB 12MB TIPS The installed memory size means the total of installed memory on single PU IO module For...

Page 52: ...es Remove optional SCSI devices such as a tape device from the SCSI connector IMPORTANT Do not mount any hard disk into any slots of any modules unless specified If multiple hard disks are inserted the hard disk to install OS cannot be determined 2 Prepare the installation from the CPU IO module 0 The location of the parts required for operations and check are shown below CPU IO module 0 CPU IO mo...

Page 53: ...r supply is turned off When the AC power is off The power cord is not plugged into the outlet Connect the power cords to NEC Express5800 320Fc system in the following order 1 Connect the power cord to the AC inlet A connector 2 Connect the power cord to the AC inlet B connector 3 Make sure that the CPU IO module status LED is turned off Preparation is now completed CPU IO module 0 Status LED PCI S...

Page 54: ...ORTANT If you skip the settings described here the system will be restarted forcefully while Windows setup screen is shown and the setup will be unsuccessful BIOS may repeat Windows setup in an invalid manner In this case you will need to restart the setup procedures from the beginning TIPS For details of operations for BIOS Setup Utility and parameters see the separate volume of User s Guide Proc...

Page 55: ...system is performing a power on self test POST to check itself For details see the separate volume of User s Guide CHECK If the server finds errors during POST it will interrupt POST and display the error message See the separate volume of User s Guide CPU IO module 0 CPU IO module 0 POWER switch CPU IO module 0 Power LED CPU IO module 0 Status LED CPU IO module 1 Power LED CPU IO module 1 Status ...

Page 56: ...s displayed on the screen Example Main Advanced Security Server Boot Exit ftServer Setup F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit System Time 16 54 28 System Date 05 07 2007 CPU Speed 2 70 GHz Physical CPUs 1 System Memory 640 KB Extended Memory 2047 MB Cache Ram 4096 KB SATAAHCI Enable Disabled Item Specific Help Tab Shift Ta...

Page 57: ...Error Pause Enabled AC LINK Last State Power On Delay Time 0 Item Specific Help Additional setup menu to view server management features Main Advanced Security Server Boot Exit ftServer Setup F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit Monitoring Configuration Item Specific Help Disables enables the FRB 2 Timer FRB 2 Timer Enable...

Page 58: ...tServer Setup F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit Monitoring Configuration Item Specific Help Disables enables the FRB 2 Timer FRB 2 Timer Enabled PCI Enumeration Monitoring Enabled PCI Enumeration Monitoring Timeout 180 Option ROM Scan Monitoring Enabled Option ROM Scan Monitoring Timeout 300 OS Boot Monitoring Disabled ...

Page 59: ...Monitoring function TIPS After the procedure above is completed power off this server to prepare for installation Then referring to Step 4 Start the Express Setup on the next page to continue the setup Main Advanced Security Server Boot Exit ftServer Setup F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit Exit Saving Changes Exit Disca...

Page 60: ...cessary to sit by the system and check the status during the setup Also if you use the Configuration diskette that has been used last time you can create the same setup condition as the previous one Youcan create a parameter file in advance by using Configuration Diskette Creator in NEC EXPRESSBUILDER If you create Configuration diskette in advance you can skip the options that need to be entered ...

Page 61: ...t the NEC EXPRESSBUILDER CD ROM Copy the OS difference module Copy the selected application module Remove the FD CD ROM Automatic installation Automatic logon After rebooting the installation completes Agree with the software license agreement Create a work partition Requires data to be entered or selected Proceeds automatically Confirm and enter the settings Enter a parameter Save a parameters fi...

Page 62: ...installed on the hard disk press the Enter key while the message Press any key to boot from CD is displayed Youdo not need to perform this operation if the OS that can be started does not exist 3 If the next message is displayed insert the NEC EXPRESSBUILDER CD ROM into the DVD ROM drive and select OK 4 If the license agreement screen is displayed read the license agreement packed with this produc...

Page 63: ...ed and erased all Information on other partitions will be retained If an existing hard disk drive partition that has been upgraded to the dynamic disk remains you cannot reinstall OS refer to page 4 16 Do not select Use Existing Partition in System Partition When you select Use Existing Partition in System Partition if the partition to be reused only exists reserve the maximum disk space and insta...

Page 64: ...to be used you may be asked to enter the product key Enter the product key and select Next The automatic startup has been started Applications specified as Windows Server 2003 will be automatically installed and log on to the system 7 If the Windows Setup window is displayed after the installation insert the Microsoft Windows Server 2003 R2 CD ROM DISC 2 into the DVD ROM drive and click OK After t...

Page 65: ...Windows Setup 4 20 Step 5 Windows Setup Wizard When the immediately preceding operation was Step 4 Start the Express Setup proceed to Step 6 Windows Server 2003 Service Pack Installation ...

Page 66: ...erver 2003 Service Pack is not applied to the system Refer to Applying Windows Service Pack on page 5 14 and apply the Windows Server 2003 Service Pack IMPORTANT If the Windows Server 2003 Service Pack is applied be sure to apply Microsoft s Hotfix Youcan apply the Windows Server 2003 Service Pack later In this case be sure to apply Microsoft s Hotfix as well ...

Page 67: ...N same segment and automatically switches the process of the primary controller to the backup controller when any trouble occurred on the primary Adaptive Load Balancing ALB Adaptive Load Balancing ALB is a feature that connects more than one LAN controller to the same hub and enhances the throughput by operating packet transmission from the server Receive Load Balancing RLB is enabled by default ...

Page 68: ...he adapters e g 2 Set the dual configuration for more than one LAN connection Dual Configuration Setup The following describes the procedure to set dual LAN configuration The procedure to set dual LAN configuration of the example 1 in NEC Express5800 320Fc system Duplication Rule above is explained To set dual LAN configuration log on as Administrator or a member of the group Administrators 1 Star...

Page 69: ...get network adapter right click on it and select Properties from the displayed menu to display the Properties window 3 Select the Teaming tab in the Properties window Check the radio button of Team with other adapters and click New Team ...

Page 70: ...am name and click Next 5 Select the check boxes of the adapters you want to include to the team and click Next 6 Select Adapter Fault Tolerance or Adaptive Load Balancing as a team mode Usually select Adapter Fault Tolerance Click Next ...

Page 71: ...Start a command prompt and confirm the physical MAC address of the team adapter with ipconfig all 9 Select the team adapter that has been set right click on it and select Properties from the menu displayed to display the Properties window ...

Page 72: ...tup 10 Select the Advanced tab in the Properties window Select Locally Administered Address from the Settings list box and enter the MAC address of team adapter that you have checked in the Value text box and click OK ...

Page 73: ...rt and monitors and manages each part The IO function part is referred to as PCI module in this section Setting Dual Disk Configuration by RDR Rapid Disk Resync function This device sets dual configuration for each disk by the RDR function of the ft control software By setting RDR as the following figure and table show dual configuration is set between the disks of the corresponding slots and thes...

Page 74: ...s installed is Boot configured Active or Imported performing the steps 2 to 4 are not required Go to step 5 If the disk status is other than Boot configured Active or Imported go on to step 2 To check the disk status click the disk on which the system is installed from the left pane of RDR Utility and check the disk status display on the right pane TIPS For the details on RDR Utility see Disk Oper...

Page 75: ...sk status it takes time to set RDR and RDR Utility may be stopped for a few minutes This is not an error Please wait for a while 3 Click Yes 4 Click OK IMPORTANT If you set RDR on the disk that includes a system partition or a partition that cannot be unmounted the message on the right is displayed Click Yes The system is restarted after 2 minutes After it is restarted perform the steps 5 and late...

Page 76: ...disks dual configuration is not set normally As for physical format refer to SAS BIOS Adaptec SAS SATA Configuration Utility in Chapter 4 System Configuration in the separate volume of the User s Guide and perform Format Disk with Disk Utilities To perform Low Level Format on the BIOS setup utility click Server Monitoring Configuration and set Option ROM Scan Monitoring to Disabled For how to conf...

Page 77: ...cing RDR Virtual Disk Simplex Resync x x 0 10 20 90 IMPORTANT The time required for synchronization deffers depending on the size of the partition that exists on the disk As for the partition with the 18GB capacity it takes about 16 minutes If there is no partition synchronization completes soon after setting RDR is completed and the disk changes to the synchronization completion status Setting du...

Page 78: ... disk where RDR has been set and which is duplexed the created partition area is automatically synchronized If you have changed a disk where RDR has been set and which is duplexed to a dynamic disk the whole area where no partition exists that is not synchronized at this time will be synchronized If the system is not stopped without terminating Windows normally such as by pressing the power button...

Page 79: ...p 4 34 Step 9 Update Software If you use ftServer Control Software UPDATECD ROM see Installing ftServer Control Software page 6 12 to update the software When there are other update modules apply them in this step ...

Page 80: ...pport Services for details of specification method BOOT INI file exist on C It is displayed by clicking Folder Options View in Explorer and choosing Show hidden files and folders option Below shows the example of the modification Before modification After modification Make dual configuration when you added LAN and disks For details see Step 7 Set Dual LAN Configuration on page 4 23 and Step 8 Set ...

Page 81: ...iguration the area is mirrored automatically You do not need to perform mirroring for each partition volume For more details about performing mirroring by the RDR function see Setting Dual Disk Configuration by RDR Rapid Disk Resync function in Step 8 Set Dual Disk Configuration TIPS To create a partition or volume refer to the Windows online help Youcan create a partition or volume even after the...

Page 82: ...ons After entering the IP address of the NEC ESMPRO Manager machine of the send destination in the Host name IP or IPX address box click the Add button IMPORTANT If the IP address or host name of the remote NEC ESMPRO Manager is specified as the trap send destination in the setup of the manager report TCP IP the message warning the duplication appears The specification of the same NEC ESMPRO Manag...

Page 83: ...T If the SNMP service was added to the system after the service pack had been applied at OS installation apply it again If not the SNMP service may not operate properly This can cause the improper operation of NEC ESMPRO Agent The SNMP Service is required for operating NEC ESMPRO Agent If the SNMP Service is deleted after the installation of NEC ESMPRO Agent install the SNMP Service and then reins...

Page 84: ...vanced Security Server Boot Exit ftServer Setup F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit Monitoring Configuration Item Specific Help Disables enables the FRB 2 Timer FRB 2 Timer Enabled PCI Enumeration Monitoring Enabled PCI Enumeration Monitoring Timeout 180 Option ROM Scan Monitoring Enabled Option ROM Scan Monitoring Timeou...

Page 85: ...e system startup when a failure has occurred after making settings described here and you have restarted the system to save the memory dump Continue the startup If you restart the system you may not be able to collect the memory dump accurately If an error such as a stop error of the OS occurs the normal dump function may run instead of the quick dump function depending on the system status Howeve...

Page 86: ...nded to larger than 2 GB change Write Debugging Information to Kernel Memory Dump before expanding the memory Size of the debugging information memory dump to be collected will change due to memory increase Check how much free space the hard disk to which debugging information is written has If an error such as a stop error of the OS occurs the normal dump function may run instead of the quick dum...

Page 87: ...Windows Setup 4 42 5 Click Settings in the Performance box The Performance Options window appears 6 Click the Advanced tab on the Performance Options window ...

Page 88: ...e is set for Initial Size of the paging file accurate debug information memory dump may not be collected For the Recommended value see Size of the Partition to be Created page 4 6 To be prepared for failure it is recommended to press the dump button to see if the memory dump can be collected normally beforehand If the memory has been expanded re set the paging file according to the memory size 9 C...

Page 89: ...ialog box appears 3 Specify where you want to save diagnostic information in the Log File Path box Diagnostic information is saved under the file name DRWTSN32 LOG CHECK Do not specify a network path Be sure to specify a path on the local computer 4 Specify the crash dump file save destination in the Crash Dump box TIPS A crash dump file is a binary file that can be read by Windows Debugger 5 Sele...

Page 90: ...art menu select Control Panel and click Add Remove Windows Programs The Add Remove Windows Programs dialog box appears 2 Click Add Remove Windows Components The Windows Components Wizard dialog box appears 3 Select the Management and Monitoring Tools on Components and click Details at the bottom right of the window Management and Monitoring Tools appears 4 Check the Network Monitor Tools check box...

Page 91: ...ove Programs dialog box Youcan also activate the network monitor by clicking Start pointing to All Programs pointing to Administrative Tools and then clicking Network Monitor For details on the operation see the online help Set Recovery Console TIPS Recovery console is used for repairing the system when the system cannot be started for some reason There are cautions to be taken for using the Recov...

Page 92: ...r the server is repaired Take the following steps to make a backup copy of the system information 1 Prepare a 3 5 inch floppy disk 2 Insert the NEC EXPRESSBUILDER CD ROM into the DVD ROM drive of the server and restart the system NEC EXPRESSBUILDER is activated and NEC EXPRESSBUILDER Top Menu is displayed 3 Select Off line Maintenance Utility from Tools 4 Select Save from System Information Manage...

Page 93: ...Windows Setup 4 50 ...

Page 94: ...fter Completion of Installation This chapter describes how you install management utilities how you back up system information and setup of PCs on the network Youmay need to confirm these procedures while the system is running ...

Page 95: ...ion is changed When the system is restored When the system is restored from the backup media TIPS Use the Windows Server 2003 CD ROM that includes ServicePack1 to install this server 320Fc MR Log on to the system with the account that has administrator rights such as Administrator and insert the NEC EXPRESSBUILDER CD ROM into the DVD ROM drive The Master Control Menu is displayed Click Setup and c...

Page 96: ...en installed while setting up the Fault Tolerant Server series install it separately IMPORTANT Make sure that NEC ESMPRO Agent is installed because it is indispensable for continuous operation of NEC Express5800 320Fc system To set details about NEC ESMPRO Agent double click the NEC ESMPRO Agent icon in the Control Panel dialog box The properties dialog box appears for changing the settings For de...

Page 97: ...e system installation or setup To operate NEC ESMPRO Agent you need to make settings of TCP IP and the SNMP of components associated with TCP IP TCP IP Setting See the Help started from the Start menu for how to set TCP IP SNMP Service Setting To install the SNMP Service 1 Open Add Remove Programs in Control Panel 2 Click Add Remove Windows Components 3 Select Management and Monitoring Tools in th...

Page 98: ... or IPX address box click the Add button IMPORTANT If the IP address or host name of the remote NEC ESMPRO Manager specified as the trap send destination in the setup of the manager report TCP IP the message warning the duplication appears The specification of the same NEC ESMPRO Manager causes to be reported doubly 6 Open the Security property sheet and make settings as follows Add the community ...

Page 99: ...uring OS installation if the SNMP service is added to the system after applying the service package during OS installation apply it again If not the SNMP service may not operate properly and this can cause the improper operation of NEC ESMPRO Agent The SNMP Service is required for operating NEC ESMPRO Agent If the SNMP Service is deleted after the installation of NEC ESMPRO Agent install the SNMP ...

Page 100: ...e DVD ROM drive TIPS The DVD ROM drive may be either the drive connected to the system or any drive located on the network and connected by the LAN Manager These are collectively called DVD ROM drive hereafter IMPORTANT To use a DVD ROM drive on the network assign the network driver to the drive and then execute MC 1ST EXE of the drive Do not start the DVD ROM drive from the network computer in Wi...

Page 101: ...tup the message asking whether to stop or not to stop the installation will appear Youcan stop the installation by clicking on the Stop button the main menu remains displayed However the file having been setup halfway will not be deleted When NEC ESMPRO Agent is already installed delete its older version from Add or Remove Programs in Control Panel and install the new version 5 The setup program d...

Page 102: ... the full path including the drive name and click the Next button 8 When the installation end window appears click the OK button The installed is complete The functions of installed NEC ESMPRO Agent will be enabled after the system is restarted IMPORTANT After the installation of NEC ESMPRO Agent SNMP Service is stopped The SNMP Services will be started when the OS is restarted Even if the install...

Page 103: ...l sequentially to open Control Panel If you double click the NEC ESMPRO Agent icon in Control Panel the property dialog box will appear Modify the setting of each sheet in the dialog box to be fit to the used environment The notes on setup and the necessary information are explained in Supplement in Chapter 5 of User s Guide in the separate volume See the supplement for setup or suspicion of malfu...

Page 104: ...ent after the system is started completely In the system that operates Windows Server 2003 do not change the setting of Local security policy from the default The error occurs by InstallShield if the uninstallation is executed with the setting changed and the uninstallation fails With using NEC EXPRESSBUILDER 1 Make the main menu of the NEC ESMPRO setup appear by referring to the section Install i...

Page 105: ...ves alerts from the server When a failing module in the server is to be replaced NEC ESMPRO Manager enables logical module disconnection from the server and logical installation after module replacement For the installation of NEC ESMPRO Manager and notes on the operation see the separate volume of the User s Guide NEC ESMPRO Manager Error LAN Notify Monitor NEC ESMPRO Agent ...

Page 106: ...t tolerance Perform the procedure when you need to check the ft Server Control Software version of the current system before adding units or attachment to NEC Express5800 320Fc system Confirm the version following the steps below 1 Log in the system as an authorized Administrator 2 Open Control Panel from the Start menu 3 Open Add or Remove Programs Youcan confirm the version that corresponds to t...

Page 107: ...The Service Pack applied to NEC Express5800 320Fc system is the same as the standard Windows Server 2003 Service Pack Applying Windows Service Pack Follow the procedure below to apply Service Packs to NEC Express5800 320Fc system Service Packs will not be installed automatically to NEC Express5800 320Fc system during ft series Setup or Updating the system to repair the system If Server Packs need ...

Page 108: ...n compressing the System Drive The Windows Server 2003 directory is labeled as Windows If you compress the root directory and the Windows directory operational stability cannot be ensured because the Windows File Protection WFP may replace an unassigned driver with a signed driver ABOUT Windows Update APLYING SECURITY PATCHES Before updating Windows modules by using the Windows Update function on ...

Page 109: ...imba worm as a past example will be immediately tested Security Rollup Package SRP Tests will be performed along with the publications of SRP and the results will be informed to NEC sales agents Other patches Tests for the security patches regarding the standard functions of Windows Operating System will be periodically performed and the results will be informed to NEC sales agents Contact NEC sal...

Page 110: ...6 Chapter 6 Troubleshooting This chapter describes what to do when files needed to operate the OS are damaged and any trouble occurs on the product ...

Page 111: ...stem disk is a dynamic disk the following settings need to be configured beforehand If these settings are not done files on the hard disk cannot be updated on the Recovery Console and the message Access is denied appears 1 Local Security Policy setting IMPORTANT This setting should be made on the Windows Server 2003 in advance a Start Windows Server 2003 and log on as a user with the administrator...

Page 112: ...e default the Windows Server 2003 Recovery Console is not allowed to write data from the basic dynamic disk to a floppy disk However after the setting shown above is made a floppy disk can be written copy access Default setting Write copy access Copy From Copy To access destination Basic disk Dynamic disk HDD HDD Copy available Copy not available FD HDD Copy available Copy not available CD HDD Cop...

Page 113: ...s 4 Insert the NEC EXPRESSBUILDER CD ROM into the drive of the server 5 Then reset pressing Ctrl Alt Delete or power off on NEC Express5800 320Fc system to reboot it The system will start up from the CD ROM to start NEC EXPRESSBUILDER 6 From the Tools menu select Create Support Disk 7 From the Create Support Disk menu select Windows Server 2003 OEM DISK for NEC EXPRESSBUILDER 8 Follow the instruct...

Page 114: ... Start up Recovery Console from the Windows Server 2003 CD ROM Installing Recovery Console on the system 1 Start up the NEC Express5800 320Fc system and log on to Windows Server 2003 2 Insert the Windows Server 2003 CD ROM into the drive 3 From Start of the taskbar select Run to run DVD ROM drive i386 winnt32 exe cmdcons syspart c tempdrive c 4 Follow the messages that appear on the screen to cont...

Page 115: ... following message appears press any key to start up from the CD ROM IMPORTANT Press any key while the message is displayed Otherwise the system will be started up from a hard disk and Recovery Console will not be started d When the following message appears on the screen press F6 quickly 3 When the screen to select SCSI drivers appears follow the steps below a When the following screen is display...

Page 116: ...oppy disk drive and press Enter Continue the operations by following the messages 4 When you start up Recovery Console from Windows Server 2003 CD ROM the following message appears Press the R key to boot Recovery Console IMPORTANT The message shown above does not appear when you have started up the Recovery Console installed on the system 5 Follow the messages on the screen to start up the Recove...

Page 117: ...g selected in Monitoring Configuration of Server is not set to Disabled disable it See Step 3 Disable OS Boot Monitoring Function page 4 9 for details When updating the system considerations on settings of Power and Screen Saver are required If the following settings are enabled when updating the system the process may stop or the system update may not be applied properly Disable the settings by c...

Page 118: ...ed a setup of LAN will be deleted Note down the setup information a Start Device Manager b Select the team adapter that you want to cancel duplication and select Properties from the menu displayed by right click to display the Properties window c Select the Settings tab in the Properties window and click Remove Team ...

Page 119: ...log box for confirmation of executing system update appears click OK The system update will start Follow the instructions 5 After the system update is completed the dialog box below will be displayed Click OK The system will be rebooted Eject a CD from DVD ROM drive after the reboot process starts IMPORTANT If the message Windows FT Orphaning A disk that is part of a fault tolerant volume can no l...

Page 120: ...roubleshooting however disk mirroring is disabled Make sure to check disk mirroring in 8 When Found New Hardware wizard appears at the reboot click Cancel If the same message appears again click Cancel again ...

Page 121: ...start the system 8 Reboot the system 9 After the system has rebooted log on as a user with Administrative account IMPORTANT Check that the dual system is configured properly confirm that the STATUS LED 2 on the CPU IO module illuminates green See page 4 7 for location of the STATUS LED 10 Duplicate the LAN again for both onboard and option boards Refer to Step 7 Set Dual LAN Configuration on page ...

Page 122: ...en appears click Setup and select ft Server Control Software on the menu Follow the instructions to with the installation The message ft Server Control Software Now Installing Please Wait is displayed while ft Server Control Software Do not use the keyboard or mouse while this message is being displayed 2 The system is rebooted during the installation The system is rebooted several times during th...

Page 123: ... appropriate corrective action according to the error codes listed in the table below Message Cause and Remedy This machine is not supported This NEC EXPRESSBUILDER version is not designed for this server Execute the NEC EXPRESSBUILDER on the compliant server NvRAM access error An access to the nonvolatile memory NvRAM is not acceptable Hard disk access error The hard disk is not connected or it i...

Page 124: ...ation See Step 1 Things Required for Setup page 4 4 and Step 2 Prepare for Express Setup page 4 7 Rebooted during the setup See Step 3 Disable OS Boot Monitoring Function page 4 9 and set the parameter of this machine s OS Boot Monitoring function to correct value ft Server Control Software UPDATE CD ROM is not included ft Server Control Software UPDATECD ROM is used to update ft Server Control So...

Page 125: ...ex of HDDs Complete memory dump cannot be specified to the write debug information on Set Memory Dump Debug Information Complete memory dump cannot be specified not displayed if the memory size exceeds 2GB Specify Kernel memory dump in this case Cannot find the recommended value for a paging file See Size of the Partition to be Created in Step 1 Things Required for Setup Cannot specify a network p...

Page 126: ...as there any partition other than the partition to be reused If there was no area other than the partition to be reused the entire area is reserved for Windows installation The settings for joining a domain was made but the server was installed as a member of a workgroup Workgroup settings are made in the installation Join a domain after the OS is started ...

Page 127: ...by clicking Stop the main menu remains displayed However the file having been setup halfway will not be deleted Start the uninstallation of NEC ESMPRO Agent after the system is started completely If NEC ESMPRO Agent is uninstalled just after the system startup the setup program may freeze displaying the Service Being Deleted dialog box Shutdown the system by using Task Manager or other operation T...

Page 128: ...EM REPAIR in this chapter to start again The screen turns out to be black for a while when booting the Recovery Console If you start the Recovery Console that is installed in the system the screen turns out to be black for a while when booting the Recovery Console Since the system is normally working please wait for a while When the system s update is being processed Operating System Stop Error oc...

Page 129: ...Appendix A About Services Information on NEC Express5800 320Fc system is provided the web at NEC Express5800 320Fc system Web ASIA PACIFIC http www nec co jp express ...

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