NEC ELECTRA ELITE IPK II, Features And Specifications Manual

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Electra Elite IPK II Document Revision 1
Call Monitoring 2 - 131
Call Monitoring
Description
Call Monitoring allows selected Multiline Terminal Users to monitor another user’s conversation without
the ability to participate. A programmable audible alert tone can be sent to that station user. Without the
audible alert (silent monitor), no indication is provided to either the monitored station or the outside party.
Conditions
Call Monitoring is allowed for internal calls.
An extension user cannot Monitor an Intercom call if one of the Intercom callers is using
Hands-free Answerback. Both Intercom parties must have lifted the handset or pressed
Speaker.
An extension user cannot monitor a conference, however an extension programmed for
Call Monitor can barge In to a conference.
With Program 20-13-10 set to 0, a call, which has been barged into, can be placed on hold
by the originator of the outside call. Both the outside caller and the extension, which is
monitoring the call, are placed on hold.
The handset and microphone are muted during Call Monitoring.
Live Record will not work for Call Monitor calls.
With Program 20-13-10 set to 1, a call which is being Monitored can be placed on park by
the originator of the outside call, but only the outside caller is placed in park. The extension
which is monitoring the call is dropped.
Caution
The use of monitoring, recording, or listening devices to eavesdrop, monitor,
retrieve, or record telephone conversation or other sound activities, whether
or not contemporaneous with transmission, may be illegal in certain
circumstances under federal or state laws. Legal advice should be sought
prior to implementing any practice that monitors or records any telephone
conversation. Some federal and state laws require some form of notification
to all parties to a telephone conversation, such as using a beep tone or other
notification methods or requiring the consent of all parties to the telephone
conversation, prior to monitoring or recording the telephone conversation.
Some of these laws incorporate strict penalties.