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NEC DIRECTION L - SERVICE Manual Download Page 146

    

 If You Have a Problem   8-9

Getting Help From Your Company

 If you are in a company, the best source of help may be
internal. Your company may have designated central
support personnel to whom you can go when you have
problems.

Getting Help From Your NECCSD Dealer

 The NECCSD dealer from whom you purchased your
system is a good source of help and should be contacted.
The dealer is backed by complete support resources and
programs within NECCSD.

Getting Help From NECCSD Technical Support

 Help is available to you through NECCSD Technical
Support. Direct assistance is available 24 hours a day,
7 days a week. You can call for support, toll free, at
1-888-632-2678.

 Free technical support for hardware is limited to the length
of the standard warranty. Software support for pre-loaded
software is limited to 90 days from the time of the first call
to NECCSD Technical Support. Get software support after
the initial 90 days or hardware support after the warranty
period for a fee.

 Before calling, please have ready your system name, model
number, serial number, and purchase date. Also have ready
as much information as possible about the problem you are
having, including any error messages that occurred.

Summary of Contents for DIRECTION L - SERVICE

Page 1: ...h product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NECCSD To allow for design and specification improvements the info...

Page 2: ...nectors 1 9 Power Supply Features 1 12 Zip Drive 1 12 Microphone 1 14 Speakers 1 14 Mouse 1 15 2 Using Your Computer System Operation 2 1 Starting Up 2 2 Shutting Down 2 3 Setting the Date and Time 2 4 Using Diskettes 2 4 Using CDs 2 5 Handling Compact Discs 2 6 Loading a CD 2 7 Removing a CD 2 8 Using Your System s Audio Functions 2 8 Power Management 2 8 Protecting Your System 2 9 Setting a Pass...

Page 3: ...2 21 3 Understanding System Features Standard Features 3 1 System Chassis 3 2 System Board Components 3 2 Processor 3 2 Drive Interfaces 3 2 Ports 3 3 System Memory 3 3 Intel Xcelerator Multifunction Controller 3 3 Flash ROM 3 3 Plug and Play 3 4 Graphics and Multimedia Features 3 4 Accelerated Graphics Port interface AGP 3 4 Video Support 3 4 Audio 3 5 Super I O Controller 3 5 USB Ports 3 6 Dual ...

Page 4: ...4 5 Total Memory 4 5 BIOS Version 4 6 Language 4 6 System Time and Date 4 6 Floppy Options Submenu 4 6 IDE Devices 4 7 Primary Secondary IDE Master Slave Submenus 4 8 Advanced Menu 4 11 Resource Configuration Submenu 4 12 Peripheral Configuration Submenu 4 13 Keyboard Configuration Submenu 4 15 Video Configuration Submenu 4 16 DMI Event Logging Submenu 4 16 Security Menu 4 18 How to Set a Password...

Page 5: ...alling a DIMM 5 16 Video Upgrade 5 17 Data Storage Devices 5 18 Locating Device Slots 5 18 Preparing the Device 5 19 Device Cables 5 20 Diskette Drive Signal Cable 5 21 IDE Signal Cables 5 22 System Power Cables 5 23 Cabling Storage Devices 5 23 Cabling an IDE Device 5 24 Cabling a Diskette Drive 5 25 Installing Storage Devices 5 26 Removing the Front Panel 5 27 Installing a 3 1 2 Inch Device 5 28...

Page 6: ...ve a Problem Problem Checklist 8 2 Solutions to Common Problems 8 3 System Problems 8 3 Diskette Drive Problems 8 5 Monitor Problems 8 6 Keyboard Mouse Problems 8 7 CD ROM Problems 8 7 Speaker Problems 8 8 Microphone Problems 8 8 Getting Help 8 8 Getting Help from Your Company 8 9 Getting Help from Your NECCSD Dealer 8 9 Getting Help from NECCSD Technical Support 8 9 NECCSD Warranty Non Warranty R...

Page 7: ...t is Not Covered B 1 What We Will Pay for and What We Will Not Pay For B 2 How You Can Get Warranty Service B 3 Year One B 3 Years Two and Three B 3 For Customer Service And Other Information Telephone 1 888 632 9128 B 4 Limitation of Damages and Implied Warranties B 5 How State Law Relates to the Warranty B 5 C System Specifications Standard Features C 1 Processor C 1 Second Level Cache C 2 Memor...

Page 8: ... Synthesizer C 12 Audio Connectors C 13 CD ROM Audio Connector C 13 Expansion Slots C 13 BIOS C 13 Video Support and Monitor C 14 Power Supply C 14 Power Consumption C 15 DC Voltage C 15 Environmental Specifications C 16 Ambient Temperature C 16 Humidity C 16 D System Board Connectors and Error Messages System Board D 1 Connectors D 2 Rear Panel Connectors D 3 Internal Connectors D 4 Error Message...

Page 9: ...vides a quick overview of the various features of your system Chapter 4 System BIOS and Utilities describes the system BIOS Setup utility program and other utilities you can use to configure your system This chapter provides detailed information about BIOS settings including security and power management parameters Chapter 5 Installing Options provides installation instructions and in some cases r...

Page 10: ...sk of developing nerve muscle or tendon disorders WARNING Prolonged or improper use of a computer workstation may pose a risk of serious injury To reduce your risk of injury set up and use your computer in the manner described in Appendix A Setting Up a Healthy Work Environment Appendix B Limited Warranty provides warranty information policies and restrictions Appendix C System Specifications prov...

Page 11: ...rious personal injury or loss of life CAUTION Cautions indicate situations that can damage the hardware or software NOTE Notes give important information about the material being described Names of keyboard keys are printed as they appear on the keyboard for example Ctrl Alt or Enter Text or keystrokes that you enter appear in boldface type For example press Enter Filenames are printed in uppercas...

Page 12: ...document provides you with additional information about your computer that was not available at the time your user s guide was printed Your system ships with additional documentation depending on your configuration and any options you selected See the documentation specific to devices such as your monitor speakers and video graphics board for detailed information about them In addition to the docu...

Page 13: ...D and its products directly to a fax machine The service is available 24 hours a day 7 days a week With FaxFlash you can obtain product literature and technical information bulletins By using FaxFlash you can be kept up to date on the latest technical information for your system See Chapter 7 for information about using FaxFlash ...

Page 14: ...e art high performance components for delivering years of service Based on an Intel Pentium II processor with MMX technology your system has the power and speed to tackle all today s computing needs and most of tomorrow s After setting up your system take the time to familiarize yourself with your computer This chapter provides a brief look at the features of your system NOTE This guide covers bot...

Page 15: ...cing Your Computer FRONT FEATURES Daily contact with your system is through the controls on the front panel The following figures show the control features on the front of the system Front features desktop models ...

Page 16: ...stem controls let you select specific system operations the lamps let you know the status of system operation Your computer has the following controls and lamps Power button Turns the system on and off Reset button Lets you restart your system manually when it does not respond to keyboard commands ...

Page 17: ...tive reading or writing data CAUTION Do not turn off the system unless absolutely necessary while the disk lamp is lit To do so can damage your hard disk or data Diskette Drive A Your diskette drive has the following features Diskette drive busy lamp Lights when the diskette drive is active reading or writing data on a diskette CAUTION To prevent damage to your diskette drive and data do not turn ...

Page 18: ...h speed ATAPI CD ROM reader The CD ROM reader operates at different speeds depending on whether the CD you are using contains data or music High speed operation lets you get your data faster and see smoother animation and video NOTE The CD ROM reader in your system might look different from the one shown in the following figure The features depend upon the model you purchased ...

Page 19: ... Press this button when the computer power is on to insert or remove a CD CD tray Provides a surface for loading a CD into the reader Press the open close button to open or close the CD tray CD busy lamp Lights when reader is retrieving data music or graphics audio from a CD Do not eject the CD or turn off the system when the lamp is on Emergency eject hole Allows you to remove a CD manually if no...

Page 20: ...URES Setting up your system is mainly done through external connectors on the back of the computer The following figures show these connectors Note that the minitower and desktop models differ only in orientation Rear features desktop models ...

Page 21: ...1 8 Introducing Your Computer Audio connectors desktop models Rear features minitower models ...

Page 22: ...al components attach to connectors on the back of your computer This is where you connect the monitor keyboard mouse speakers and printer NOTE Your system might have additional boards not shown in the previous figures Boards and board locations vary depending on the model and options you purchased ...

Page 23: ...device serial printer or modem Universal serial bus USB ports Use these ports to connect a wide range of new USB devices such as printers mice joysticks keyboards and telecommunication devices The speed varies between 12 megabits per second Mbps for printers and 1 5 Mbps for mice and keyboards You can daisy chain up to 127 devices using USB ports Audio connectors Depending on the model these conne...

Page 24: ...phics array VGA compatible monitor with a 15 pin connector The video board in your system depends on your system configuration See the documentation that comes with your computer for detailed information about the board NOTE Your system comes with an Accelerated Graphics Port A G P video board A G P is a new high performance interface for graphics intensive applications such as 3D applications SCS...

Page 25: ...ower Supply Features The system power supply has the following features Power supply fan Keep this area clear for proper ventilation The power supply fan cools system components and prevents them from overheating Voltage selector switch Sets the voltage for your system to 115 volts or 230 volts CAUTION Set the switch correctly for the voltage in your area Most wall outlets in the United States and...

Page 26: ...et an unlimited storage capacity The Zip drive features include a release button data lamp Press this button to release a Zip disk from the drive The data lamp lights to indicate drive activity or status CAUTION To prevent damage to your Zip drive and data do not turn off the system or remove a Zip disk while the data lamp is lit Zip drive features on Zip models only ...

Page 27: ...e it to record voice and sound into your audio files Microphone Speakers All systems come with a pair of high quality stereo speakers that you can arrange to suit your work environment See the documentation that comes with your speakers to set up your speakers and to adjust sound ...

Page 28: ... 1 15 Mouse In addition to the right and left mouse buttons your mouse features a cursor movement wheel The cursor movement wheel lets you scroll vertically and horizontally and zoom in to view data on the screen Mouse features ...

Page 29: ...Online documentation NOTE Check the additional documentation that comes with your computer for information about using your monitor speakers graphics board and any other devices that you purchased such as a fax data voice modem Read Windows Help files for information about using your mouse and customizing the settings SYSTEM OPERATION In this section you can find the following information starting...

Page 30: ... the last startup One beep indicates that the system has successfully completed the power on test NOTE You can bypass the POST memory test by pressing the space bar If a problem occurs a series of beeps may sound If this happens repeatedly after powering on power off the system and turn to Chapter 8 This chapter provides some helpful hints on obvious system problems NOTE If the system displays a m...

Page 31: ...tes that the drive is in use CAUTION To protect the integrity of your data shut down all applications before turning off the power Unless absolutely necessary never power off the system without exiting properly when the hard drive light or diskette drive light is lit 5 Press the Start button on the Windows taskbar then highlight and click Shut Down Selecting Shut Down gives you several choices in ...

Page 32: ... time by entering the current hour minutes and seconds in the appropriate fields hh mm ss Move from field to field with the Tab key or Shift tab to move from right to left 3 Set the date by entering the month and year in appropriate fields To select the day click on the numeric day of the calendar Using Diskettes Follow these steps to insert a 3 5 inch diskette in the standard diskette drive 1 Hol...

Page 33: ...plications To remove a diskette from the diskette drive press the release button on the 3 5 inch diskette drive Do not remove a diskette from the drive when the diskette drive lamp is lit To do so can damage both the data on the diskette and the drive Do not turn off the system power while the diskette is being accessed Do not reset the system except as a last resort when the diskette drive is in ...

Page 34: ...the surfaces of the disc Handle it by the edges and if necessary by putting your finger through the hole Handling a CD Do not write on or apply labels to either side of the disc Keep the disc away from direct sunlight or high temperatures Clean fingerprints or dust from the disc by wiping it with a soft dry cloth Gently brush the cloth from the center of the disc toward the edge ...

Page 35: ...g a CD To insert a CD into the CD ROM reader follow these steps 1 Press the open close button A CD tray slides out from the reader 2 Remove the CD from its protective case Hold the CD by its center hole and outer edges to avoid touching its surface 3 Place the CD printed side up into the circular area of the tray 4 Press the open close button again The reader automatically slides into the tray ...

Page 36: ... to provide all the functionality required for your multimedia applications Power Management Your system provides an energy saving Advanced Power Management feature which reduces power consumption when your computer is idle You can set the length of this idle time in your system s Setup utility 1 Enter the Setup utility by pressing F2 when the following bootup message appears Press F2 to enter SET...

Page 37: ... to your system and data This protection includes a user and supervisor password Dual password security provides two levels of password security A Supervisor password allows access to the system s Setup utility for system configuration A User password allows system bootup only after the entry of a password When you start up your system for the first time you are asked to enter a system password Th...

Page 38: ...firm new password 5 Type your password and press Enter Passwords are not case sensitive Reenter your password and press Enter again 6 Use the arrow keys to select Exit 7 Select Exit Saving Changes Press Enter 8 At the prompt to confirm exiting setup press Enter Your password takes effect the next time you power on the system You must enter a password the next time you power on Using a Password Aft...

Page 39: ... can save you time in the end By doing so you can avoid losing a whole day s work or more when the unexpected happens such as losing power due to a power outage Some applications provide automatic save options for specified intervals of time as you work For example you might want to save your work every 10 minutes This reduces the amount of lost information should you lose power or experience some...

Page 40: ...opying diskettes Use your Zip drive or Ditto tape backup unit if installed to backup your files Printing a Document Before you can print out a document you must connect a printer to your computer set up the printer If you have not connected a printer see Connecting a Parallel Printer in Chapter 5 If you did not choose a printer when you initially set up your computer you ll need to do that before ...

Page 41: ... following procedure describes how to load video drivers to change the properties of your display The display properties that you can set include the screen resolution the number of colors displayed and the video refresh rate For information about the resolutions colors and refresh rates supported by your video drivers see the separate documentation that describes your video adapter NOTE If your m...

Page 42: ...y vary slightly from the one shown Display Properties Window NOTE Both the screen resolution and the color palette were set at the factory for optimum performance Before you change these settings be sure that your monitor and video adapter support the new settings ...

Page 43: ...computer built for heavy use With protective measures and proper care you can prevent problems and promote the successful operation and long life span of your computer Protecting Your System from Damage There are several ways that you can protect your system from possible damage NECCSD strongly recommends the following protective measures Connect a surge suppressor between your computer and a grou...

Page 44: ... its peripherals Use Setup options to limit access to your computer see Security Menu in Chapter 4 Use appropriate virus detection software regularly to protect your system from computer viruses Keep your computer away from direct sunlight and extreme hot and cold temperatures You can find the operating and non operating storage temperatures in Appendix C After turning off the power wait about fiv...

Page 45: ...Do not use any liquid cleaners on the keyboard as they can damage the keyboard If an object such as a paper clip falls into the keyboard turn the keyboard over and gently shake it Clean the monitor screen with a glass cleaner and wipe it with a clean lint free cloth You may use wet dry cleaning pads manufactured for monitor screens Moving or Shipping Your System Use these steps to prepare your sys...

Page 46: ... materials and cartons If these are not available be sure to use adequate packing materials to protect the components BATTERY REPLACEMENT All system boards use a battery to maintain system configuration information Your system uses a coin sized battery mounted on the system board see the following figure If it fails to maintain system configuration information replace it with an identically rated ...

Page 47: ...sed to water and causes spontaneous combustion on contact Discard used batteries according to the manufacturer s instructions If you need to replace the battery follow these steps 1 Turn off and unplug the computer and any external components connected to it 2 Remove the system access cover See Chapter 5 Observe all safety precautions when removing the cover 3 Locate the battery on the system boar...

Page 48: ...od stick however be careful to avoid scratching the system board 5 Remove the battery and discard in accordance with the manufacturer s instructions 6 With the positive side facing up slide the new battery into the socket 7 Replace any removed expansion boards 8 Replace the system access cover 9 Connect external peripherals and power cables 10 Run the Setup Utility to reconfigure your system param...

Page 49: ...omplete online user s guides Windows 95 and Windows NT provide extensive online help and wizards to guide you through procedures WHERE TO GO FROM HERE Once you have your system up and running we suggest that you install your applications and study the documentation that comes with them See the following quick reference chart to find information about some of the things you might want to do ...

Page 50: ...chapter Adding options Chapter 5 Installing Options Understanding power management Power Saving Feature Chapter 3 and Power Menu Chapter 4 Accessing the World Wide Web Microsoft Internet Explorer Protecting my system from viruses VirusScan and WebScan Changing video drivers Display Properties in this chapter Using support services 24 Hour Information Services Chapter 7 Taking care of my system Sys...

Page 51: ...els come with the following features 3 5 inch 1 44 MB diskette drive Memory 32 to 192 MB of Synchronized Dynamic Random Access Memory SDRAM Dual In line Memory Modules DIMMs A hard disk drive 3 2 gigabyte GB 4 3 GB or 7 0 GB Ultra DMA 33 or a 4 or 9 GB ultra wide SCSI CD ROM reader Yamaha audio subsystem Altec Lansing external speakers NEC microphone Accelerated Graphics Port AGP video port NEC pa...

Page 52: ...ne ISA expansion slot one set of shared PCI ISA slots one specialized slot for the Accelerated Graphics Port AGP and seven storage device slots two for hard drives SYSTEM BOARD COMPONENTS Your computer s system board has the following components Processor Processing for your system is provided by the Intel Pentium II microprocessor at speeds of 233 266 or 300 MHz Drive Interfaces PCI EIDE EIDE ATA...

Page 53: ...o a maximum of 384 MB See Appendix C for memory upgrade options Intel Xcelerator Multifunction Controller Your computer uses an Intel PIIX4 which incorporates the PC to ISA bridge a USB controller a dual channel IDE interface an enhanced DMA controller an interrupt controller power management and a real time clock See Appendix C for the interrupt level assignments IRQ table Flash ROM With Flash RO...

Page 54: ...ng changes The system automatically configures interrupts I O space and other parameters Any interrupts set to Available in the system Setup can be used by the Plug and Play board At the Intel Web site noted in the previous section you can find the specifications and information on which versions of PCI and Plug and Play are supported by your system s BIOS Graphics and Multimedia Features The syst...

Page 55: ...tibility Sound Blaster Pro and Windows Sound System compatibility Altec Lansing speakers complete the standard audio components The Wavetable Synthesizer available on some models integrates all the features of the YMF715 with a general MIDI processor and wavetable ROM able to generate up to 24 voices simultaneously Super I O Controller As standard equipment your system provides the National Semico...

Page 56: ...own the computer the USB determines system resources for each peripheral and assigns them automatically If you attach an external USB hub up to 127 devices can be connected to a single PC Dual IDE Channels The system board provides two independent bus mastering PCI IDE interfaces They support such ATAPI devices as a CD ROM reader and Ultra DMA 33 hard drives Up to four IDE devices may be connected...

Page 57: ...ons Network Interface Card You can select any of the following cards to add networking functions to your computer 3COM 3C509B Combo card 10Base T ISA bus Plug Play with RJ45 BNC and AUI connectors 3COM 3C905 TX Fast Etherlink card 10Base T 100Base TX 100Base T4 PCI bus with an RJ45 connector Intel EtherExpress Pro 100 Ethernet LAN adapter 10Base T 100Base TX PCI bus with an RJ45 connector Modem U ...

Page 58: ...em Features Keyboard Microsoft Natural Keyboard Audio Altec Lansing ACS 410 Dolby Surround Sound Stereo speaker system with ACS 251 subwoofer Power Backup APC Model BF250 Uninterruptible Power Supply UPS power backup system ...

Page 59: ...wer is turned off This chip is called a complementary metal oxide semiconductor CMOS chip and it is backed up by a battery on the system board The battery supplies continuous power to CMOS memory and maintains configuration information when system power is off The system BIOS Basic Input Output System is a set of configuration instructions burned into the CMOS chip Your system ships from the facto...

Page 60: ... of RAM upgradeable to 384 MB of memory Video memory your system comes with a 4 MB video board in the Accelerated Graphics Port slot Its video memory may be upgradable see the documentation for your video board Drives your system supports a total of seven storage devices In addition to the standard 3 1 2 inch 1 44 MB diskette drive internal hard disk drive and CD ROM reader four other storage devi...

Page 61: ...king inside the system and when handling computer components Avoid electric shock or personal injury by observing the following warning WARNING Before removing the system access cover turn off the power and unplug any attached peripherals The system power cord should remain connected with the power off Static electricity and improper installation procedures can damage computer components Protect c...

Page 62: ...ctrical circuit Misaligned connector pins can cause damage to system components at power on When installing a cable route the cable so it is not pinched by other components and is out of the path of the system covers Prevent damage to the connectors by aligning connector pins before you connect the cable When disconnecting a cable always pull on the cable connector or strain relief loop do not pul...

Page 63: ...the desktop Removing the Access Cover The following procedure describes how to remove the system access cover 1 Turn off the computer 2 Disconnect the keyboard mouse monitor and any other external options such as a printer from the rear of the computer Label all cables to make reinstallation easier CAUTION Electrostatic discharge can damage computer components Discharge static electricity by touch...

Page 64: ...w at the rear of the system by turning it counterclockwise If you installed a lock on the back of the system unlock the lock and remove it Press in the release tabs located at the sides of the access cover Loosening the screw and pressing the tabs ...

Page 65: ...it stops If it is very tight you can also carefully insert a screwdriver into the slot adjacent to the fans at the back side of the cover and very gently rock the cover loose taking care not to scratch the system Sliding off the cover 5 Lift it away from the system ...

Page 66: ...taking care not to bend the metal tabs as follows Align the tabs on the access cover with their corresponding slots on the system Insert the tabs on the edge of the access cover into their slots on the system Aligning the tabs 2 Slide the access cover forward to meet the front panel 3 Tighten the thumb screw ...

Page 67: ...ion L Series supports ISA Plug and Play expansion boards which allow you to install a board in an expansion slot without changing the hardware settings There are no system resource conflicts to resolve Plug and Play automatically configures the board for the system Industry standard 8 bit and 16 bit ISA and 32 bit PCI expansion boards are supported in the system unit ISA expansion boards can be Pl...

Page 68: ...hest right slot as seen from the front on the desktop model or highest slot on the minitower is not used Slot 1 Not used Slot 2 Accommodates a video board Slot 3 Accommodates an optional PCI board Slot 4 Accommodates an optional PCI board Slots 5 Accommodate an optional PCI board Slot 6 Accommodates a PCI or ISA board Slot 7 lowest slot on mini tower furthest left slot on desktop model Accommodate...

Page 69: ...ge settings Before installing the new board check its documentation and the Interrupt Request IRQ assignments in Appendix C This information ensures that your new board does not conflict with any installed components Follow these steps to install an expansion board 1 Remove the access cover see Removing the Access Cover 2 Follow any preinstallation instructions that come with the expansion board s...

Page 70: ... board Be sure to save the slot cover for future use CAUTION A slot cover can damage the system board or any option board if it falls into the system Take care to keep the slot cover from falling when removing the screw If the slot cover does fall into the unit remove it before replacing the cover 4 Hold the board by its edges and insert it into the expansion slot ...

Page 71: ...les connected to the board 3 Remove the screw that secures the board to the support bracket 4 Pull the board out of the connector Gently rock the board from side to side to release it from its connector 5 Replace the access cover see Replacing the Access Cover DIMM UPGRADE Your system comes factory installed with 32 MB to 192 MB of main system memory as three 168 pin sockets on the system board fo...

Page 72: ...hen ECC memory is installed the BIOS automatically detects its presence and offers the Setup option to enable ECC mode NOTE Although memory size and type may vary the SDRAM DIMMs must meet the Intel 4 clock 66 MHz unbuffered SDRAM DIMM specification for either 64 bit or 72 bit SDRAM Use the following procedure to Check the memory installed in the system Determine the DIMM configuration needed to i...

Page 73: ...Empty 0 4 Mx64 32 8 Mx64 64 96 MB 16 Mx64 128 Empty 0 2 Mx64 16 144 MB 2 Mx72 16 2 Mx72 16 4 Mx72 16 64 MB ECC 2 Mx64 16 Empty 0 2 Mx64 16 32 MB 4 Mx64 32 4 Mx64 32 8 Mx64 64 128 MB 8 Mx64 64 1 Mx64 8 4 Mx64 32 104 MB 2 Mx64 16 4 Mx64 32 1 Mx64 8 56 MB 4 Mx64 32 8 Mx64 64 2 Mx64 16 112 MB Empty 0 16 Mx72 128 16 Mx72 128 256 MB ECC 16 Mx64 128 2 Mx64 16 8 Mx64 64 210 MB 16 Mx64 128 4 Mx64 32 8 Mx64...

Page 74: ...1 Remove the access cover see Removing the Access Cover 2 Locate the DIMM sockets 3 To remove a DIMM from its socket press the plastic clips at the outer edges of the socket away from the DIMM 4 Carefully rock the DIMM to pull it from the socket Removing a DIMM 5 Store the module in an antistatic bag available at electronic supply stores or a cardboard box ...

Page 75: ...e the access cover see Removing the Access Cover 2 Locate the DIMM sockets 3 Remove any currently installed DIMMs that are not needed See Removing a DIMM in this chapter CAUTION Before installing a DIMM reduce static discharge by touching the system s metal chassis 4 To install a DIMM align the module with an empty socket Make sure that the notches on the DIMM line up with the keys in the sockets ...

Page 76: ...ling a DIMM 6 Replace any cables or boards that may have been removed 7 Replace the access cover see Replacing the Access Cover Your system automatically detects the memory at bootup VIDEO UPGRADE Your computer comes with an AGP video board See your video board s documentation for information on upgrade capabilities ...

Page 77: ...hassis Locating Device Slots Your computer has seven storage device slots a 3 5 inch accessible device slot contains the standard 1 44 MB diskette drive one internal 3 5 inch hard drive slot for the hard drive a second 3 5 inch hard drive slot is available four accessible device slots One accessible 5 25 inch device slot contains the standard CD ROM reader One accessible 5 25 inch device slot Two ...

Page 78: ...g Diskette drive remove any termination jumpers on the optional diskette drive See the documentation included with the drive IDE device check the jumper settings on the device before installing it See the documentation that comes with the device for jumper setting information An IDE device such as an IDE hard disk or IDE CD ROM reader must be set correctly as the first master or second slave devic...

Page 79: ...ters Use the Setup utility program to set the time and date to update or check system parameters when you add or remove expansion options to change or set power management features to correct a hardware discrepancy when the Power On Self Test POST displays an error message and prompts you to run Setup to check the installation of optional memory by comparing the amount of memory installed with the...

Page 80: ...e Setup The bottom of all menus show the specific keys used to navigate around the menus Pressing the F1 key brings up a Help screen The right hand side of the menu is pop up item sensitive help Use the left and right arrow keys or cursor keys to select one of the menus Main Advanced Security etc and the up and down arrows to move to an option within a menu Press Enter to select an option or subme...

Page 81: ...ess the Tab key or the right arrow key to highlight the menu s No field With this choice you remain in the Setup program and you can continue to change settings if necessary Press the Enter key to confirm Maintenance Menu This menu allows you to set the processor speed and clear the Setup passwords Setup displays this menu only when the system is in configure mode See Chapter 6 for information on ...

Page 82: ...ations of each menu entry follow Processor Type This field displays your computer s processor type Processor Speed This field displays your processor s speed Cache RAM This field displays the size of your system s L2 cache Total Memory This field displays the total amount of memory installed on your system board ...

Page 83: ...taliano Français Deutsche Español System Time and Date These two fields specify the correct time and date To change them press the Tab key to highlight the field you want to change then press the or keys to change the setting NOTE Your computer has been designed to correctly report the year 2000 and beyond Floppy Options Submenu This submenu can be used to configure your system s diskette drives T...

Page 84: ...al 5 25 inch diskette drive to your system select Diskette B and change the parameter to 1 2 MB 5 25 inch Floppy Write Protect This option enables or disables write protection for the diskette drive s Choose the desired setting to enable or disable default this option To return to the Main Setup Menu press the Esc key IDE Devices The next four entries Primary IDE Master and Slave and Secondary IDE...

Page 85: ... can set NOTE Jumpers on the IDE device must be set to the master or slave device see the documentation that comes with the device Primary Secondary IDE Master Slave Submenus These entries let you check or change the following hard disk drive parameters They are not available if Auto is selected Cylinders Heads Sectors fields Cylinders If your device configuration type is set to Auto this field di...

Page 86: ...determines the number of sectors per block for multiple sector transfers Like the Cylinders Heads Sectors options discussed above you cannot access this option if the configuration type is set to Auto If necessary check the specification for your disk drive to determine the best setting for optimum drive performance The options include 2 Sectors 4 Sectors 8 Sectors 16 Sectors default Disabled LBA ...

Page 87: ...ata transfers between the processor and the IDE device Transfer Mode This option specifies the method for transferring data between the hard drive ans system memory This option cannot be changed when Auto is selected The options include Standard Fast PIO 1 Fast PIO 2 Fast PIO 3 Fast PIO 4 default Ultra DMA This option sets the Ultra DMA Mode for the hard drive This option cannot be changed when Au...

Page 88: ...to the Advanced Menu press the right arrow key Advanced Menu This menu features the following information fields or options Advanced Menu Plug Play O S This option lets you specify whether a Plug and Play compatible operating system is being used in your system Choose Yes default or No ...

Page 89: ...emory blocks for use by legacy ISA devices When selected the submenu displays a list of addresses from which specific addresses can be selected Use the arrow cursor keys to highlight an upper memory block then press Enter Select Available default or Reserved with the cursor keys then press Enter to change the setting To return to the Resource Configuration submenu press the Esc key IRQ Reservation...

Page 90: ...ess the Enter key on your keyboard The following options appear Serial Port A Serial Port B These options let you configure your system s Serial Port A or Serial Port B You can choose Auto default Enabled or Disabled The Auto setting causes the Setup program to assign the first free COM port e g COM 1 3F8h IRQ4 or COM2 2F8h IRQ3 Note that if you set a specific serial port address it does not appea...

Page 91: ...port Choose Auto default Enabled or Disabled The Auto setting causes the Setup program to assign LPT 1 378h IRQ7 NOTE If you select the Enabled option you ll see additional options that allow you to specify the Base I O address and IRQs for the port you re configuring Mode Parallel Port This option sets the mode for the parallel port The options include Output Only AT compatible mode Bidirectional...

Page 92: ...skette drive controller Select Enabled default or Disabled IDE Controller This option configures the system s integrated IDE controller Select from Primary Secondary Both default or Disabled To return to the Advanced Menu press the Esc key Keyboard Configuration Submenu This submenu can be used to configure specific keyboard features To enter the submenu highlight this field then press the Enter k...

Page 93: ... to the Advanced Menu press the Esc key Video Configuration Submenu This submenu can be used to configure specific video features To enter the submenu highlight the field then press the Enter key on your keyboard The following option appears Palette Snooping This option controls the ability of a primary PCI graphics controller to share a common palette with an ISA add in video board Select Enabled...

Page 94: ...t Logs This option clears the DMI Event Log after rebooting the system Choose No default or Yes Event Logging This option enables logging of DMI Events Choose Disabled or Enabled default Mark DMI Events as Read This option is used to mark off all DMI Events as read If necessary press the Enter key to access the Confirmation dialog box and confirm your preference To return to the Advanced Menu pres...

Page 95: ... User Password feature has been enabled you ll need to enter your User password correctly whenever you boot the system before you ll be able to use it A Supervisor Password controls access to the BIOS and Setup Utility Program If the Supervisor Password feature has been enabled a Supervisor password must be entered correctly before all options in the Setup Utility Program are available for example...

Page 96: ...sor Password dialog box appears on your monitor 2 Type a password up to seven alphanumeric characters in the Enter New Password field then press the Enter key Your password should be easy for you to remember but hard for others to guess WARNING Be careful when typing your password because you won t be able to see any of the characters you type 3 Retype your password in the Confirm New Password fie...

Page 97: ...on t type anything in the Enter New Password field just press the Enter key 4 Again don t type anything in the Confirm New Password field just press the Enter key If the message User Password Is Clear or Supervisor Password Is Clear appears in the Security Menu the User or Supervisor password feature is disabled Unattended Start By enabling this feature and the User Password feature the system boo...

Page 98: ... used to enable or disable the system s power management features When the power management option is enabled the Power Menu displays the options shown in the following screen Power Menu Power Management This feature lets you enable or disable BIOS power management ...

Page 99: ...aximum performance Fixed Disk This option controls whether or not a spin down command is issued to the hard drives when the system goes into a low power mode Your choices are Enabled the default or Disabled VESA Video Power Down This option controls power to the monitor during the low power modes Your choices are Disabled or Enabled default Press the right arrow cursor key to move to the Boot Menu...

Page 100: ... which keeps the power off Power On which restores the system s power and Last State which restores the previous power state On Modem Ring This option specifies how the system responds when power is off and the modem detects an incoming call The options are Stay Off default and Power On On LAN This option controls how the system responds to a LAN wake up call The options are Stay Off default and P...

Page 101: ...ve submenu If no operating system is found the system continues trying the drives in the order they are listed until an operating system is located To see a list of available drives highlight this field and press the Enter key You can select the boot device by pressing your keyboard s or keys To exit from the Hard Drive submenu press the Esc key Removable Devices Submenu This submenu lists any ava...

Page 102: ...sor keys to select the desired option then press the Enter key to make your choice or use the arrow key to select another one Exit Menu Exit Saving Changes This option exits the Setup program and saves your changes to the BIOS Exit Discarding Changes This option exits the Setup program without saving your changes to the BIOS ...

Page 103: ...ad custom default settings if you ve saved them or factory default settings Finally press the Enter key again to confirm and exit the Setup program BIOS FLASH UTILITY From time to time changes are made to a computer system s BIOS While not essential it is usually beneficial to upgrade if there is a new BIOS for your system Check the NECCSD Bulletin Board Service BBS for information regarding an up...

Page 104: ...pgrade into memory Select Continue with Programming 7 After the upgrade completes remove the upgrade disk 8 Reboot the system and start the Setup program Press F5 to reset the BIOS defaults Then use the copy of the Setup selections you made at the beginning of this procedure to set the options NOTE If the flash BIOS process is corrupted for example by a power failure see Chapter 6 for BIOS recover...

Page 105: ...u can also change the video resolution and other video features such as refresh rates in Windows See Changing Display Properties in Chapter 2 Additional VGA drivers are available for a variety of software applications through the NECCSD BBS see NECCSD Bulletin Board Service in Chapter 7 NOTE A multifrequency monitor such as an NEC MultiSync monitor is required to access the extended graphics mode ...

Page 106: ...ther installed manually or set automatically if the device is self terminating Most SCSI devices are self terminating Check the manufacturer s documentation Installation hardware check to be certain you have the screws necessary to secure the drive in an accessible drive slot Device Cables The cables used for the installation of optional storage devices include diskette drive signal cable IDE sign...

Page 107: ...nstallation of a second diskette drive may require the replacement of the existing diskette drive signal cable with a three connector cable Connect an optional diskette drive to the middle connector on the three connector diskette drive signal cable The colored edge of the cable goes to pin 1 on the cable connector Align the red edge of the cable with pin 1 the notched end on the drive connector T...

Page 108: ...ondary IDE connector Each IDE connector on the system board supports two devices The addition of a device to an IDE connector does not require the replacement of the existing signal cable The following figure shows a typical three connector IDE cable If the IDE cable is not keyed with a connector tab align the colored edge of the cable with the pin 1 side of the drive connector IDE cable connector...

Page 109: ...onfigurations Power cable connectors are keyed to fit only in the correct position The following figure shows the power cable connectors Power cable connectors Cabling Storage Devices All storage devices require a power and signal cable connection Devices shipped with the system are already connected Procedures are provided on the following devices IDE device IDE hard disk drive CD ROM reader or Z...

Page 110: ...le connector to the matching pins on the device Take care to prevent bending drive connector pins Align the cable connector to the matching pins on the drive 2 Locate an available power connector coming from the power supply 3 Connect the appropriate power cable to the power connector on the device Connecting device cables ...

Page 111: ...t came with the reader Cabling a Diskette Drive 1 Connect the diskette drive signal cable connector to the appropriate connector on the diskette drive as shown in the following figure 2 Locate an available power connector 3 Connect the power cable to the power connector on the device Connecting 1 2 MB diskette drive cables ...

Page 112: ... as seen from the rear on either system only needs to be removed when replacing the CD ROM reader The installation procedures include removing the front panel installing a 3 1 2 inch device installing a 5 1 4 inch device accessing the CD ROM reader replacing the front panel NOTE Reboot your computer and run Setup after removing or installing a storage device ...

Page 113: ...wo plastic tabs at the front of the chassis They are indicated by two arrows engraved on the chassis 2 Press down on the two tabs and press in a third tab at the end of the panel to release the panel Releasing the front panel 3 Pull the panel away from the chassis ...

Page 114: ...1 Follow the preinstallation instructions that came with the device such as setting jumpers and switches 2 Remove the access cover see Removing the Access Cover 3 Remove and label any cables that interfere with installing the device 4 Remove the front panel see the previous section Device slots front panel removed ...

Page 115: ...u are installing the device in an accessible slot goto step 6 If you are installing the device in the second 3 1 2 inch internal device slot simply insert the drive into the opening until it is secured by the clips No screws are required to secure the device Inserting the device ...

Page 116: ...ank panel 7 Remove the metal slot cover by carefully pressing it until it breaks away from the chassis Be careful of sharp edges 8 Slide the device into the slot and secure the device 9 Connect the device cables See Cabling Storage Devices 10 Replace the front panel see Replacing the Front Panel 11 Replace the access cover see Replacing the Access Cover ...

Page 117: ...the access cover see Removing the Access Cover 3 Remove and label any cables that interfere with installing the device 4 Remove the front panel see Removing the Front Panel 5 Remove the plastic blank panel If you are installing a hard drive keep the panel handy 6 Remove the metal slot cover by carefully pressing it until it breaks away from the chassis Be careful of sharp edges 7 From the front of...

Page 118: ...device with the screws that came with the device Installing the device NOTE If you removed the side cover on your minitower or the accessible device cage on your desktop replace it Secure the device cage with the screw 11 If you installed a hard drive in the 5 1 4 inch slot replace the plastic panel 12 Replace the front panel see Replacing the Front Panel ...

Page 119: ...ble device cage 1 Locate the screw and tab at the upper left of the device cage and the tab on the lower left Locate the two tabs at the lower rear and two on the right side of the system unit 2 Remove the screw securing the cage 3 Slide the cage toward the front of the system until it releases from the system The tabs may need to be pressed to release the cage Replacing the Front Panel To replace...

Page 120: ...rinter serial devices Connecting a Parallel Printer NOTE Before connecting a printer to the system be sure the printer is set up correctly Follow the setup instructions that came with the printer Connect a parallel printer to the system as follows 1 Turn off power to the system and printer 2 Connect the printer cable to the printer port on the rear of the system unit see the following figure 3 Sec...

Page 121: ...Installing Options 5 35 4 Connect the other end of the cable to the printer 5 Turn on the printer and the computer Locating the parallel port ...

Page 122: ...that came with the option Connect a serial device to the system as follows 1 Turn off power to the system and to the serial device 2 Connect one end of the serial cable to one of the two COM ports on the rear of the computer 3 Secure the cable with the screws provided 4 Connect the other end to the serial device 5 Turn on the serial device and the computer Locating the COM ports ...

Page 123: ...OS settings or recovering the BIOS When you override the BIOS settings Setup s Maintenance menu appears allowing you to set the processor speed and disable the user and supervisor passwords This chapter provides information on the jumper LOCATING THE JUMPER The following figure shows the jumper location on the system board Locating the jumper 6 ...

Page 124: ...ntenance menu appears Recovery None BIOS attempts to recover the BIOS configuration A recovery diskette is required CLEARING YOUR PASSWORD The following sections describe how to clear your password 1 Turn off the power and unplug the system and any peripherals WARNING Turn off the system before you change any jumper settings 2 Remove the access cover see Removing the Access Cover in Chapter 5 3 Lo...

Page 125: ... system The system enters Setup and the Maintenance menu appears You can disable the user and supervisor passwords If you removed the jumper the system attempts to recover the BIOS A recovery diskette is needed 9 Power off unplug the system and monitor and remove the access cover 10 Remove the jumper block from pins 2 3 and replace it on pins 1 2 11 If you removed any expansion boards replace them...

Page 126: ...system board see Locating the Jumper in the previous subsection 4 You may have to remove any installed expansion boards to access the jumper see Removing an Expansion Board in Chapter 5 5 Remove the jumper block from pins 1 2 We recommend that you use needle nose pliers to move a jumper 6 Replace the access cover see Replacing the Access Cover in Chapter 5 7 Connect system power cables and monitor...

Page 127: ... 11 If you removed any expansion boards replace them see Installing an Expansion Board in Chapter 5 12 Replace the access cover Reconnect the system power cables and peripheral devices 13 Power on the system 14 Run Setup see Chapter 4 System BIOS and Utilities ...

Page 128: ...ervice or the Internet Fax Service to NECCSD Technical Support Services Internet World Wide Web and NECCSD FTP Site NECCSD Technical Support Services U S customers only If you have access to a modem and or fax machine telephone for Technical Support you can use these services to obtain information about your system at any time day or night seven days a week Not only do these services provide gener...

Page 129: ...the information to you If you are new to FaxFlash first order one of the following catalogs Each catalog lists the available documents and their document numbers Current catalogs include Catalog 1 NECCSD Telephone Directory and Online Service Information Catalog 3 NECCSD Computer Product Specifications Warranty Policy Ultracare Guidelines and Sales Information Catalog 5 NEC ProServa and Express Se...

Page 130: ...axFlash Follow the automated instructions for ordering your catalog or document 4 When prompted enter your fax number and name The information you requested is automatically sent to your fax machine Please wait for the order to arrive at your fax machine before calling to order more documents If FaxFlash attempts to send the second order before the first order is completed the order may be cancele...

Page 131: ...ogram appears 4 Follow the instructions on the screen to set up your modem Click the HyperTerminal Help button for information about dialing the phone number If you need to check communications settings check that the settings match the following BBS parameters Baud rate select any baud rate that matches your modem Parity none Data bits 8 Stop bits 1 Flow control Xon Xoff select Hardware if using ...

Page 132: ... Main Menu select J to join a conference Select Conference 1 for the desktop conference 10 From the Main Menu press F and Enter for the File menu 11 At the File menu select F for a list of downloadable files Follow the prompts to select a file for downloading CAUTION Executable files automatically format your diskette when you download files from the BBS Formatting destroys any data on the diskett...

Page 133: ...estions to the NECCSD Technical Support staff post technical questions and messages on the Message Board and access the NEC Software Library to download files Use the following steps to access America Online and NECCSD online information services 1 Log onto America Online 2 At the opening screen click Go To in the Main Menu 3 At the Go To menu click Keyword 4 At the prompt type NEC then press Ente...

Page 134: ...ns and messages on the Bulletin Board and access the NECCSD BBS NOTE You cannot download information from the NECCSD Bulletin Board from CompuServe You must call the NECCSD Bulletin Board directly using the procedure described earlier in this chapter Use the following steps to access CompuServe and NECCSD online information services 1 Log onto CompuServe 2 At the opening screen click Service type ...

Page 135: ...ECCSD Technical Support if you have access to a fax machine or fax modem The fax number is 508 635 4100 When using the E mail or fax support service you should include the following words in the subject field for prompt response from the appropriate technical person Desktop desktop or minitower systems Monitor CD ROM Printer Notebook You should provide as much specific information about your quest...

Page 136: ...NECCSD ftp file transfer protocol site to download various files video drivers printer drivers BIOS updates The files are essentially the same files as on the NECCSD Bulletin Board Service To access the World Wide Web NECCSD Home Page enter the following Internet Uniform Resource Locator URL through your service http www nec computers com To access the NECCSD ftp Site enter the following Internet ...

Page 137: ...ware is limited to the length of the standard warranty Software support for pre loaded software is limited to 90 days from the time of the first call to NECCSD Technical Support Get software support after the initial 90 days or hardware support after the warranty period for a fee Please have available your system s name model number serial number and as much information as possible about your syst...

Page 138: ... If screen messages do not help or an error message does not appear use the information in this chapter to determine and solve the problem The problem is often one that you can solve yourself See the following sections in this chapter for help Problem Checklist See this section first to determine the cause of your problem Solutions to Common Problems Refer to this section to solve common minor pro...

Page 139: ...ely Check that all cables and power cords are securely connected Is the monitor screen blank or is the display hard to read Check that the monitor is on Adjust the brightness and contrast controls on the monitor Was a Non System Disk error message displayed when you started the system You have a diskette in the diskette drive Remove the diskette from drive A and restart the system Is your mouse or...

Page 140: ... lit Check that the power cable is plugged into the system power socket Check that the other end of the cable is plugged into a live properly grounded AC power outlet System does not boot and error message displayed on screen Run the Setup Utility Check that the parameters are set correctly particularly if you just installed an option See Appendix D for a description of error messages System sound...

Page 141: ...for a diskette drive System performance appears sluggish Check that your system is set for optimal operation See your operating system documentation Check the memory requirements of your software applications If required install additional DIMM memory If you added optional memory check that you correctly installed the DIMM memory System did not recognize additional DIMM memory Be sure that the DIM...

Page 142: ...s formatted If not format it See your operating system documentation If the diskette drive busy lamp does not light when you load the diskette try a different diskette If this loads the problem is in the software Non System Disk or Disk Error message displayed If you are booting from the diskette drive insert a diskette with system files into drive A If a bootable diskette does not boot use the Se...

Page 143: ...nt mode Distorted image appears on your monitor screen Adjust the monitor s video controls If this does not help turn the monitor off for several seconds then back on There is constant movement on the screen A magnetic field is affecting your monitor Move any devices fan motor another monitor that generate magnetic fields away from your monitor The screen display is fuzzy or flickering graphics ch...

Page 144: ...D ROM Problems Check the following problems to see the possible cause and solution The system does not see the CD ROM reader The drive designation is wrong and should be changed The CD ROM reader is not reading a disc Check that the disc is inserted in the CD tray with the label printed side up Check that the disc is a data disc not a music disc Try a different disc to see if the problem is limite...

Page 145: ...he balance on the Sound Mixer in Windows Microphone Problems Check the following problem to see the possible cause and solution You get no response from the microphone Check that the microphone is connected to the microphone in connector on the back of your system Adjust the microphone MIC level through sound software GETTING HELP If you tried correcting problems yourself and weren t successful yo...

Page 146: ...available to you through NECCSD Technical Support Direct assistance is available 24 hours a day 7 days a week You can call for support toll free at 1 888 632 2678 Free technical support for hardware is limited to the length of the standard warranty Software support for pre loaded software is limited to 90 days from the time of the first call to NECCSD Technical Support Get software support after t...

Page 147: ...ty Before you call for repair service see the previous sections in this chapter to determine if you can solve the problem yourself within your company through your dealer or with the help of a technician from NECCSD Technical Support If your system requires repair service from NECCSD call to request repair service in the United States and Canada call 1 888 632 2678 ...

Page 148: ...R YOU Computers are everywhere More and more people sit at computers for longer periods of time This appendix explains how to set up your computer to fit your physical needs This information is based on ergonomics the science of making the workplace fit the needs of the worker Some nerve tendon and muscle disorders musculoskeletal disorders may be associated with repetitive activities improper wor...

Page 149: ... susceptible to developing these disorders due to preexisting conditions or psychosocial factors see Preexisting Conditions and Psychosocial Factors later in the appendix To reduce your risk of developing these disorders follow the instructions in this appendix If you experience discomfort while working at your computer or afterwards even at night contact a doctor as soon as possible Signs of disc...

Page 150: ...ou use frequently within easy reach Adjust your workstation setup to the proper height as described in this appendix by lowering the table or stand that holds your computer equipment or raising the seat height of your chair To create more desk space you can put your computer base on the floor Adjust your chair Adjust your keyboard and mouse Adjust your monitor ...

Page 151: ...ture throughout the day Check the following Keep your body in a relaxed yet upright position The backrest of your chair should support the inward curve of your back Use the entire seat and backrest to support your body Tilt the backrest slightly backwards The angle formed by your thighs and back should be 90 or more ...

Page 152: ...ootrest when attempts to adjust your chair and workstation fail to keep your feet flat Be sure that you have adequate clearance between the top of your thighs and the underside of your workstation Use armrests or forearm supports to support your forearms If adjustable the armrests or forearm supports should initially be lowered while all the other adjustments discussed in this appendix are made On...

Page 153: ...ur wrists straight and use your entire arm when moving a mouse Do not grasp the mouse tightly Grasp the mouse lightly and loosely Adjust the keyboard height so that your elbows are near your body and your forearms are parallel to the floor with your forearms resting on either armrests or forearm supports in the manner described previously If you do not have armrests or forearm supports your upper ...

Page 154: ...your wrists between typing Avoid resting your wrists on sharp edges Type with your wrists straight Instead of twisting your wrists sideways to press hard to reach keys move your whole arm Keep from bending your wrists hands or fingers sideways Press the keys gently do not bang them Keep your shoulders arms hands and fingers relaxed ...

Page 155: ... the following when you position the monitor Adjust the monitor height so that the top of the screen is at or slightly below eye level Your eyes should look slightly downward when viewing the middle of the screen Position your monitor no closer than 12 inches and no further away than 28 inches from your eyes The optimal distance is between 14 and 18 inches ...

Page 156: ...kes it hard for you to see your screen use an anti glare filter Clean your monitor regularly Use a lint free non abrasive cloth and a non alcohol neutral non abrasive cleaning solution or glass cleaner to minimize dust Adjust the monitor s brightness and contrast controls to enhance readability Use a document holder placed close to the screen Position whatever you are looking at most of the time t...

Page 157: ...olonged periods follow these instructions Vary your tasks throughout the day Take frequent short breaks that involve walking standing and stretching During these breaks stretch muscles and joints that were in one position for an extended period of time Relax muscles and joints that were active ...

Page 158: ...ficiency endocrine disorders e g diabetes hormonal imbalances connective tissue disorders e g arthritis prior trauma to the hands wrists arms shoulders neck back or legs prior musculoskeletal disorders aging fluid retention due to pregnancy poor physical conditioning and dietary habits and other conditions Psychosocial factors associated with these disorders include workplace stress poor job satis...

Page 159: ...hen you type Is your keyboard directly in front of you Do you avoid resting your wrists on sharp edges Do you press the keys gently and not bang on them Checking Your Mouse Is your mouse at the same height as the keyboard and next to the keyboard Are your wrists straight and your touch light when moving the mouse Checking Your Monitor Did you adjust your monitor so that the top of the screen is at...

Page 160: ...lar eye checkups Do you contact your doctor if you feel any sustained discomfort For more information on workstation setup see the American National Standard for Human Factors Engineering of Visual Display Terminal Workstations ANSI HFS Standard No 100 1988 The Human Factors Society Inc P O Box 1369 Santa Monica California 90406 This appendix was prepared in consultation with Dr David Rempel of th...

Page 161: ...n the U S A Canada and selected countries Year one is on site years two and three are on a return to service center basis Spare parts are warranted for ninety 90 days WHO IS PROTECTED This warranty may be enforced only by the first consumer purchaser WHAT IS COVERED AND WHAT IS NOT COVERED Except as specified below this warranty covers all defects in material and workmanship 1 Any product which is...

Page 162: ...lation of the Product e Any other cause which does not relate to a Product defect 4 Cartons carrying cases pens external cabinets magnetic media or any accessories used in connection with the Products 5 This warranty covers only NECCSD supplied components Service required as a result of third party Products is not covered under this warranty WHAT WE WILL PAY FOR AND WHAT WE WILL NOT PAY FOR We wil...

Page 163: ...o obtain warranty service during years two and three of the warranty terms you must return this product to NECCSD for repair It shall be your obligation and expense to ship the product freight prepaid or to deliver it to a facility authorized by NECCSD to render the warranty services in either the original package or a similar package affording an equal degree of protection Call 1 888 632 2678 for...

Page 164: ...rdance with the terms of the applicable NECCSD limited warranty Product performance is affected by system configuration software the application customer data and operator control of the system among other factors While NECCSD products are considered to be compatible with many systems the specific functional implementation by the customers of the product may vary Therefore the suitability of a pro...

Page 165: ...R DAMAGES WHETHER INCIDENTAL CONSEQUENTIAL OR OTHERWISE THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES THEREFO...

Page 166: ...em you purchased Implements the MMX instruction set which optimizes multimedia performance Backward compatible with the 8086 80286 Intel386 Intel486 Pentium and Pentium Pro processors Packaged in a Single Edge Contact SEC cartridge the processor cartridge s 242 pin edge connector plugs into the system board s Slot 1 The SEC is secured by a retention mechanism attached to the system board The SEC i...

Page 167: ...OTE You can use either ECC error checking and correcting DIMMs or non ECC DIMMs but you should not mix them The BIOS automatically detects memory type size and speed All main memory can be cached The system board supports 168 pin 3 3V DIMMs with gold plated contacts Up to 384 MB of unbuffered 66 MHz 4 clock Synchronous DRAM SDRAM memory this improves memory speed and system performance through mem...

Page 168: ...Mbit x 72 32 MB 4 Mbit x 64 4 Mbit x 72 64 MB 8 Mbit x 64 8 Mbit x 72 128 MB 16 Mbit x 64 16 Mbit x 72 NOTE Do NOT mix non ECC and ECC DIMMs Use of 8 16 32 48 64 or 128 MB DIMMs installed in any of the three sockets regardless of speed or size therefore dozens of combinations are possible See the examples of DIMM combinations in the following table ...

Page 169: ...8 Mx64 64 1 Mx64 8 4 Mx64 32 104 MB 2 Mx64 16 4 Mx64 32 1 Mx64 8 56 MB 4 Mx64 32 8 Mx64 64 2 Mx64 16 112 MB Empty 0 16 Mx72 128 16 Mx72 128 256 MB ECC 16 Mx64 128 2 Mx64 16 8 Mx64 64 210 MB 16 Mx64 128 4 Mx64 32 8 Mx64 64 224 MB 16 Mx72 128 8 Mx72 64 1 Mx72 8 8 MB 200 MB ECC 16 Mx64 128 16 Mx64 128 16 Mx64 128 384 MB 16 Mx72 128 16 Mx72 128 16 Mx72 128 384 MB ECC NOTE Buffered or 2 clock SDRAM DIM...

Page 170: ...bus Accelerated Graphics Port AGP and main memory The PAC comes in a 492 pin BGA package and features Processor interface control Processor host bus speeds up to 66 MHz 32 bit addressing GTL compliant host bus Integrated DRAM controller Supports synchronous DRAM SDRAM 64 72 bit path to memory Auto detection of memory type Supports 40 16 and 64 Mbit DRAM devices Symmetrical and asymmetrical DRAM ad...

Page 171: ...ports concurrent host PCI and AGP transactions to main memory System Management Mode SMM compliant Intel 82371AB PCI ISA IDE Xccelerator PIIX4 The PIIX4 is a multifunction PCI device implementing the PCI to ISA bridge PCI IDE functionality universal serial bus USB host hub functions and enhanced power management The PIIX4 comes in a 324 pin package that features the following Multifunction PCI to ...

Page 172: ... PCI IDE burst transfers Enhanced DMA controller with two 8237 based DMA controllers Supports PCI DMA with three PC PCI channels and distributed DMA protocols Supports fast type F DMA for reduced PCI bus usage Interrupt controller based on 82C59 Supports 15 interrupts Programmable for edge level sensitivity Power management logic Sleep resume logic Supports thermal alarm Supports wake on modem thr...

Page 173: ...s that hide memory access latency Demultiplexing of address and data on the bus for near 100 percent bus efficiency Universal Serial Bus USB Support Two external USB ports support USB type peripheral devices System board supports standard universal host controller interface UHCI with UHCI compatible software drivers Support for isochonous and asynchronous transfer types Automatic mapping of functi...

Page 174: ...transfer rate and translation mode are automatically detected Super I O Controller National Semiconductor PC87307 Super I O Controller is an ISA Plug and Play compatible multifunction device that provides the following features Two serial ports Multimode bidirectional parallel port Floppy disk controller DP8473 and N82077 compatible 16 byte FIFO PS 2 diagnostic register support CMOS disk input and...

Page 175: ...mode supports data transfers up to 1 5 Mbaud Parallel Port External 25 pin D sub parallel port connector Multimode Standard compatible Enhanced parallel port EPP High speed extended capabilities Port ECP modes Floppy Controller Supports 3 5 and 5 25 inch devices 360KB 720KB 1 2MB 1 25 1 44MB and 2 88MB settings Keyboard Mouse External PS 2 type keyboard and mouse ports PS 2 type keyboard and mouse...

Page 176: ...e PIC 3 COM2 4 COM1 5 LPT2 Plug and Play option audio user available 6 Floppy Drive 7 Parallel Port 1 LPT1 8 Real time clock 9 User available 10 User available USB 11 Windows Sound System user available 12 On board mouse port if mouse is present else is user available 13 Reserved math coprocessor 14 Primary IDE channel 15 Secondary IDE channel or else user available Default but can be changed to a...

Page 177: ...upports 16 bit address decoding Line microphone and monaural inputs ADPCM A law or law digital audio compression and decompression Full digital control of all mixer and volume control functions Software switching between rear panel mic in and line in connectors Plug and Play compatible Complies with Sound Blaster Pro and MS Windows Sound System standards OPL4 ML Wavetable Synthesizer The optional ...

Page 178: ...nnector style Supports hardware wavetable CD ROM Audio Connector A 1x4 pin connector is available for connecting an internal CD ROM reader Expansion Slots Three PCI expansion slots One ISA expansion slot One PCI ISA shared expansion slot One AGP video slot Supports Plug and Play compatible devices Optional video riser for TV out and or video capture features BIOS Stored in 2Mbit flash memory Suppo...

Page 179: ...y Input Requirements VOLTAGE VAC RANGE VRMS CURRENT ACMS 115 90 to 132 6 0 230 180 to 264 4 0 This equipment has a 3 wire grounded power cord To prevent electrical hazards do not remove or defeat the ground prong on the power cord if it gets damaged Contact your dealer or Authorized Service Provider for a replacement In the U S A and Canada the power cord must be a UL listed detachable power cord ...

Page 180: ...for use in the end user country Consult your dealer or the local electrical authorities if you are unsure of the type of power cord to use in your country Output DC Load Requirements NOMINAL LOAD OUTPUT CURRENT Maximum 3 3V 14 0A 5V 22 0A 12V 8 0A 5V 0 5A 12V 0 8A 5VSB 0 8A Power Consumption Rated Output Power 200W max DC Voltage DC Voltage Acceptable Tolerance 3 3V 4 5V 5 5V 5 12V 5 12V 5 ...

Page 181: ...s Environmental Specifications Ambient Temperature Operating 5 to 35 C 41 to 95 F Non Operating 40 to 70 C 4 to 158 F Humidity Operating 85 relative humidity max at 35 C 95 F Non Operating 95 relative humidity max at 35 C 95 F ...

Page 182: ...ilt in MMX type components optimize a system s ability to process multimedia components WARNING Should you have occasion to open your system before touching anything be sure to ground yourself Electrostatic discharge poses a considerable hazard to electronic components Service technicians ground themselves by wearing a wrist strap that is attached to an electrical ground such as your system s seri...

Page 183: ...nuous contact with an unpainted metal surface of the computer system while handling or touching any internal components chips add on boards or disk drives Proper grounding surfaces inside the computer include the disk drive mounting cage the metal surrounding the power supply or unpainted portions of the computer s rear panel CONNECTORS System board external and internal connectors are described i...

Page 184: ...2 mouse Connects to your mouse USB Universal Serial Bus Reserved for future product development Parallel port Connects to an optional parallel printer data cable COM port 1 Connects to an optional serial device COM port 2 Connects to an optional serial device Audio connectors Line in Line out Mic in Connects to powered stereo input output devices and a microphone or headset MIDI Game port Connects...

Page 185: ... connector BT2E1 CMOS BIOS battery socket J8B2 Configuration Normal mode Configure BIOS recovery 1 2 Normal default 2 3 No jumper resets BIOS J7J1 DIMM slot Bank 0 J6J2 DIMM slot Bank 1 J6J1 DIMM slot Bank 2 J8M1 Fan 1 connector J3F1 Fan 2 connector J5L1 Fan 3 active heatsink connector J8K1 Diskette drive connector J8H2 Front panel connectors speaker reset power LED HDD LED reserved sleep power J7...

Page 186: ...rs CONNECTOR FUNCTION J4J1 Pentium II CPU socket Slot 1 J7L1 Power supply connector J8B1 SCSI hard drive LED J1C1 Wake on LAN J8A1 Wake on ring J6B1 J6B2 Yamaha wavetable The following figures show the system board internal connectors and jumper System board slots and connectors ...

Page 187: ... are those that prevent the system from continuing the boot process If any are detected an error message will appear on the screen The following list of error messages includes causes and possible solutions Message Diskette drive A Error or Diskette drive B Error Cause Drive A or B is present but fails the BIOS POST diskette tests Solution Make sure the drive is defined with the correct diskette t...

Page 188: ... in the Setup utility program and is properly attached Message Failing Bits nnnn Cause The hex number nnnn is a map of the bits at the RAM address that failed the memory test Each 1 one in the memory map indicates a failed bit The failed memory could be in System Extended or Shadowed memory Message Incorrect Drive A Type or Incorrect Drive B Type run SETUP Cause Type of floppy drive A or B is not ...

Page 189: ...k battery that supports the BIOS is dead Solution Replace the battery and run the Setup Utility program to reconfigure the system Message System CMOS Checksum bad run SETUP Cause System CMOS has been corrupted or modified incorrectly perhaps by an application program that changes data stored in CMOS Solution Run the Setup Utility program and reconfigure the system either by selecting the default v...

Page 190: ... the boot process or F2 to enter the Setup Utility program and change any settings Message Press F2 to enter SETUP Cause Optional message displayed during POST Can be turned off in the Setup program Solution Run the Setup program and disable the feature Message Parity Check 1 Cause Parity error found in the system bus BIOS attempts to locate the address and display it on the screen If it cannot lo...

Page 191: ...dow RAM failed at offset nnnn of the 64K block at which the error was detected Message System cache error Cache disabled Cause RAM cache failed the BIOS test BIOS disabled the cache Message System RAM failed at offset nnnn Cause System RAM failed at offset nnnn of the 64K block at which the error was detected Message System timer error Cause The timer test failed Solution This malfunction requires...

Page 192: ...des follows Beep Codes BEEPS 80H CODE DESCRIPTION 1 B4h One short beep before boot 1 2 98h Search for options ROMs 1 2 2 3 16h BIOS ROM checksum 1 3 1 1 20h Test DRAM refresh 1 3 1 3 22h Test 8742 keyboard controller 1 3 4 1 3Ch RAM failure on address line xxxx 1 3 4 3 2Eh RAM failure on data bits xxxx of low byte of memory bus 1 4 1 1 30h RAM failure on data bits xxxx of high byte of memory bus 2...

Page 193: ...te drive 5 21 IDE 5 22 power 5 23 CD ROM reader features 1 5 1 6 CDs 2 5 cleaning 2 6 handling 2 6 loading 2 7 removing 2 8 using 2 5 Chassis 3 2 Checking hard disk drive parameters 4 8 Cleaning your system 2 16 CMOS battery replacement 2 18 Compact discs See CDs CompuServe 7 7 Connectors audio 1 10 audio ports 1 10 keyboard port 1 10 mouse port 1 10 parallel port 1 10 serial ports 1 10 USB ports ...

Page 194: ... 36 F Fax support 7 8 FaxFlash service 7 2 Features CD ROM reader 1 5 controls 1 3 1 4 diskette drive 1 4 diskettes 2 4 fax modem 1 12 microphone 1 14 mouse 1 15 multimedia 2 8 3 4 power management 2 8 speakers 1 14 system 3 1 system board 3 2 Zip drive 1 12 Finding information 2 21 Flashing the BIOS 4 26 Front panel disk lamp 1 4 features 1 2 power button 1 3 power lamp 1 4 reset button 1 3 Front...

Page 195: ...1 11 MIDI game port 1 11 Mouse 1 15 Mouse port 1 10 N NECCSD bulletin board service 7 3 NECCSD FaxFlash 7 2 NECCSD technical support 8 9 NECCSD Technical support services 7 10 Non warranty repair service 8 10 O Online documentation 2 21 Option installation external options 5 34 precautions 5 2 P Panel replacement 5 33 Parallel port 1 10 Password clearing 6 2 setting 2 9 Supervisor 2 9 User 2 9 usi...

Page 196: ...ssword 2 9 Security features 2 9 Serial port 1 10 Services 8 8 Setting a password 2 9 Setting the date and time 2 4 Setup utility 4 2 Setup utility uses 4 2 Shipping procedures 2 17 Shutting down the system 2 3 Speakers 1 14 Starting Setup utility 4 3 Starting the system 2 2 Storage device installation 5 26 cabling 5 23 device cables 5 20 device preparation 5 19 device slots 5 18 Suspend button 3 ...

Page 197: ...Index 5 Video upgrade 5 17 Voltage selector switch 1 12 W Warranty repair service 8 10 Z Zip drive release button data lamp 1 13 using 1 12 ...

Page 198: ...r there is no guarantee that interference will not occur in a particular in stallation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation betw...

Page 199: ...tterie du même type ou d un type recommandé par le constructeur Mettre au rébut les batteries usagées conformément aux instructions du fabricant BATTERY DISPOSAL Do not place used batteries in your regular trash The nickel cadmium or nickel metal hydride batteries must be collected recycled or disposed of in an environmentally approved manner The incineration landfilling or mixing of batteries wit...

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