NEC C551Q User Manual Download

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MultiSync C431
MultiSync C501
MultiSync C551

Please find your model name in the label on the rear side of the monitor.

MODEL: C431, C501, C551

Large Format Display

User’s Manual

Summary of Contents for C551Q

Page 1: ...MultiSync C431 MultiSync C501 MultiSync C551 Please find your model name in the label on the rear side of the monitor MODEL C431 C501 C551 Large Format Display User s Manual ...

Page 2: ...Media Player English 18 Displayable playable files English 18 File display screen English 20 Slideshow display English 21 Media Player settings English 21 NETWORK OTHER SETTINGS English 22 Using SHARED SD card SETTINGS English 23 Using CONTENTS COPY English 24 Using Emergency contents English 24 Information OSD English 24 Picture Mode English 25 OSD On Screen Display Controls English 26 INPUT Engl...

Page 3: ...es cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to whi...

Page 4: ... accordance with the table below If a power cord is not supplied with this equipment please contact NEC For all other cases please use the power cord with the plug style that matches the power socket where the monitor is located The compatible power cord corresponds to the AC voltage of the power outlet and has been approved by and complies with the safety standards in the country of purchase This...

Page 5: ...year to remove dirt and dust When using a LAN cable do not connect to a peripheral device with wiring that might have excessive voltage Do not use the monitor in high temperature humid dusty or oily areas Do not use monitor under rapid temperature and humidity change condition and avoid cold air from air conditioning outlet directly as it may shorten the lifetime of the monitor or cause condensati...

Page 6: ...oration or discoloration on the LCD panel surface Cleaning the Cabinet Unplug the power supply Gently wipe the cabinet with a soft cloth To clean the cabinet dampen the cloth with a neutral detergent and water wipe the cabinet and follow with a dry cloth NOTE DO NOT clean with benzene thinner alkaline detergent alcoholic system detergent glass cleaner wax polish cleaner soap powder or insecticide ...

Page 7: ...crews 10 12 mm thickness of bracket and washers in length If using screws longer than 10 12 mm check the depth of the hole Recommended Fasten Force 470 635N cm Bracket hole should be under 8 5 mm Prior to mounting inspect the installation location to ensure that it is strong enough to support the weight of the unit so that the unit will be safe from harm For detailed information refer to the instr...

Page 8: ...ng or to hanging fixtures Maintenance Periodically check for loose screws gaps distortions or other problems that may occur with the mounting equipment If a problem is detected please refer to qualified personnel for service Regularly check the mounting location for signs of damage or weakness that may occur over time Orientation When using the monitor in the portrait position it should be rotated...

Page 9: ...are supplied with the optional table top stand When installing do not put your hands on the monitor or apply force The monitor may become distorted When installing the LCD monitor stand handle the unit with care to avoid pinching your fingers NOTE Use the ST 401 Please refer to the ST 401 user s manual for more detail Height adjustment 1 The lines on the stand pole are indicators of the height adj...

Page 10: ...to move the highlighted area down to select adjustment items within the OSD menu H Menu Exit Button MENU EXIT Activates the OSD menu when the OSD menu is turned off Acts as a back button within the OSD to move to the previous OSD menu Acts as an EXIT button to close the OSD when on the main menu I Remote Control Sensor and Power Indicator Receives the signal from the remote control when using the ...

Page 11: ...s please ask your supplier GVideo IN Composite video signal input H Audio IN1 IN2 Audio signal input from external equipment such as a computer or player I LAN port IN RJ 45 LAN connection See page 41 J USB port USB 2A USB storage device port To use the Media Player please connect USB storage device to this port See page 15 K RS 232C IN D Sub 9 pin Connect RS 232C input from external equipment suc...

Page 12: ...s set button when you make a selection POINT ZOOM When OSD is not shown this button acts as point zoom button MVOLUME UP DOWN Button VOL Increases or decreases the audio output level N CH ZOOM UP DOWN Button CH ZOOM Increases or decreases the POINT ZOOM level Please refer to POINT ZOOM See page 49 O GUIDE Button This button does not work P MUTE Button Turns on off the mute function Q PICTURE MODE ...

Page 13: ...in 30 and within a distance of about 3 5 m 10 ft Caution Important the remote control system may not function when direct sunlight or strong illumination strikes the remote control sensor or when there is an object in the path Handling the remote control Do not expose to strong shock Do not allow water or other liquid to splash on the remote control If the remote control gets wet wipe it dry immed...

Page 14: ...fe or cause liquid leakage of batteries Remove dead batteries immediately to prevent battery acid from leaking into the battery compartment Do not touch exposed battery acid it may injure your skin NOTE If you do not intend to use the Remote Control for a long period of time remove the batteries 3 Connect external equipment See page 14 and page 15 To protect the external equipment turn off the mai...

Page 15: ... position if necessary 10 Adjust the image See page 28 Make adjustments such as backlight or contrast when required 11 Recommended Adjustments To reduce the risk of the Image Persistence please adjust the following items based on the application being used SCREEN SAVER SIDE BORDER COLOR See page 32 DATE TIME See page 30 SCHEDULE SETTINGS See page 29 ...

Page 16: ...ether This allows one optional remote sensor kit to be used for multiple monitors There is a limit to the number of monitors that can be daisy chained together see page 37 Connected equipment Connecting terminal Setting in TERMINAL SETTINGS Input signal name Connecting audio terminal Input button in remote control AV 2 DisplayPort IN VIDEO LEVEL RAW EXPAND 1 DisplayPort DisplayPort DisplayPort HDM...

Page 17: ...ER SCAN to AUTO or OFF see page 28 Please check display card when image is compressed with 1920 x 1080 To output HDMI audio set HDMI1 HDMI2 or HDMI3 at AUDIO INPUT in the OSD or choose HDMI1 HDMI2 or HDMI3 by the remote control AUDIO INPUT button If the monitor s main power is turned on after a connected computer is turned on sometimes images are not displayed In this case please turn off the comp...

Page 18: ...itor power indicator will turn blue while powered on NOTE The Main Power switch must be in the ON position in order to power up the monitor using the remote control or the Power button Main Power Switch OFF ON Power Button Using the remote control POWER ON button ...

Page 19: ...d when INPUT DETECT is NONE STANDBY USB POWER and QUICK TURN ON are ENABLE Blinking amber The monitor has detected no AV signal input no network signal input after a certain amount of time has passed when INPUT DETECT is NONE STANDBY USB POWER and QUICK TURN ON are ENABLE Glowing red Turn off the monitor by the remote control or the monitor button Turn on the monitor by the remote control or the m...

Page 20: ...e displayed in the Sorted order NOTE Only 1 USB storage device can be recognized by the viewer A window will appear when you press the control panel buttons while the Media Player is active You can select to control either the OSD menu or the Media Player from the window that opens Media Player contents are not played while TILE MATRIX is active If a monitor is used in portrait position please set...

Page 21: ...is 1920 Horizontal x 1080 Vertical Compatible microSD memory card Format a microSD memory card in the FAT32 format or FAT16 format Refer to the computer s instruction user s manual or Help file on how to format a microSD memory card Information Up to 32GB microSDHC is supported NOTE It is not guaranteed to work with all microSD memory card sold commercially microSD with CPRM is not supported micro...

Page 22: ...14 File display screen The files can be displayed using either icons or thumbnails in the Media Player Icon display RETURN Goes back one subsequent level higher PAGE UP Displays a list of the previous files PAGE DOWN Displays a list of the next files SETTINGS Displays the setting screen THUMBNAILS ICON Switches between thumbnail display and icon display SORT Changes the order to display files by n...

Page 23: ...AUTO or MANUAL INTERVAL Sets interval time REPEAT Check the check box to repeat slideshow AUDIO FILE Selects an audio file BGM Check the check box to enable BGM PLAY END SCREEN Selects a setting for when the slideshow finishes BLACK SCREEN When the slideshow finishes a black screen is displayed FILE LIST When the slideshow finishes it goes back to the file list screen SAVE LAST SCREEN When the sli...

Page 24: ...ing the monitor Menu Function ENABLE Check the checkbox to enable SHARED FOLDER SETTINGS SHARED FOLDER Set the IP address of the network shared folder location that contains the files for copying to the microSD card USER NAME Set USER NAME which is used when connecting the monitor to the shared folder PASSWORD Set password Please press OK to activate settings in the SHARED FOLDER SETTINGS If OK is...

Page 25: ...g procedure 1 Open the Monitor LAN control of the network connected monitor then select SD CARD VIEWER 2 Select SEARCH to display the IP ADDRESS of the currently connected monitor and all compatible monitors on the same network 3 Select the IP ADDRESS of the currently connected monitor 4 Enable upload delete and sort files that are saved in the microSD memory card connected to the monitor Function...

Page 26: ... Out of disk space is displayed if the microSD memory card storage capacity is not enough to copy selected folders When contents copy has occurred previous data that was saved in the microSD memory card is deleted Only devices connected to the monitor are shown When the monitor is copying a folder the LED indicator blinks in red When the monitor is in this condition do not eject the microSD memory...

Page 27: ...HT STANDARD sRGB CINEMA CUSTOM1 CUSTOM2 For VGA YPbYr VIDEO MP HIGHBRIGHT STANDARD CINEMA CUSTOM1 CUSTOM2 PRESET types PRESET PURPOSE HIGH BRIGHT Highest brightness setting STANDARD Standard setting sRGB The standard color space used for the Internet Windows operating systems and digital cameras Recommended setting for general color management CINEMA A setting that boosts dark tones best suited fo...

Page 28: ...TOM2 Goto Adjustment Select Return Close MULTI INPUT Input source Main Menu Icons Main Menu Item Sub Menu Key Guide Adjustment Settings Remote Control Press UP or DOWN to navigate to a sub menu Press SET POINT ZOOM to select an option Press UP or DOWN PLUS or MINUS to select the function or setting to be adjusted Press MENU or EXIT Press UP or DOWN to navigate to a sub menu Press INPUT to select a...

Page 29: ...mode a color temperature of 6500k is predefined so it cannot be changed COLOR CONTROL 4 Adjusts the hue of the Red Yellow Green Cyan Blue and Magenta HUE 4 MP VIDEO inputs only Adjusts the hue of the screen Press or to adjust CONTRAST 1 4 Adjusts the image brightness in relationship to the input signal Press or to adjust SHARPNESS 2 4 Except for VGA RGB input Adjusts the crispness of the image Pre...

Page 30: ...OTE The areas of the expanded image that are outside of the active screen area are not shown The reduced image may have some image degradation ZOOM Maintains the aspect ratio while zooming HZOOM Horizontal zoom value VZOOM Vertical zoom value H POS Horizontal position V POS Vertical position ADVANCED OVER SCAN 2 HDMI1 HDMI2 HDMI3 DisplayPort VGA YPbPr VIDEO inputs only Some video formats may requi...

Page 31: ...HEDULE SETTINGS When the SCHEDULE SETTINGS window is closed any schedules that you set are saved If schedules are set for the same time higher SETTINGS numbers are given the priority If OFF TIMER is ON SCHEDULE SETTINGS is not available When you select an invalid input signal or picture mode it will display in red While the SCHEDULE SETTINGS window is open schedules are not operated Also see page ...

Page 32: ...st if you change the DAYLIGHT SAVING setting DAYLIGHT SAVING If ON is selected please set daylight savings settings below BEGIN MONTH Set daylight savings beginning date END MONTH Set daylight savings ending date TIME DIFFERENCE Set the time difference OFF TIMER Set the monitor to power off after a preset time period A time period between 1 to 24 hours may be set NOTE SCHEDULE is not available if ...

Page 33: ... Selects the location where the OSD appears on the screen INFORMATION OSD Selects whether the Information OSD is displayed or not The Information OSD will appear when the input signal or input source changes The Information OSD will also give a warning when no signal is detected or the signal is out of range An interval between 3 to 10 seconds is selectable for the Information OSD to appear COMMUN...

Page 34: ...fter signal is lost For more details please check the Power Indicator See page 35 AUTO POWER SAVE TIME SETTING Set the time when the monitor goes into auto power save mode after signal is lost QUICK TURN ON When ENABLE is selected the monitor will quickly return to the ON state when a signal is detected Enabling this option increases standby power consumption STANDBY USB POWER When ENABLE is selec...

Page 35: ...RE MODE OFF The security password is not required when the monitor power is on START UP LOCK The security password is required when the monitor power is on CONTROL LOCK The security password is required when a remote control button or a control button on the monitor is pressed BOTH LOCK The security password is required when either the monitor is powered on or a remote control button or a control ...

Page 36: ... ADDRESS RESET Resets IP ADDRESS SETTINGS back to factory settings AUTO DIMMING Adjusts the backlight of the LCD automatically depending on the amount of ambient light ROOM LIGHT SENSING The backlight of the LCD screen can be set to increase or decrease depending on the amount of ambient light within the room If the room is bright the monitor becomes correspondingly bright If the room is dim then ...

Page 37: ...he connected HDMI CEC device from the connected HDMI CEC audio amplifier If YES is set the internal speaker is set to mute NOTE When an HDMI CEC audio amplifier is connected set to YES Please set to NO if there is no connected HDMI CEC audio device to the monitor SEARCH DEVICE Searches the HDMI CEC device connected to the monitor When search is successful the connected HDMI CEC device s type and r...

Page 38: ...image remains visible on the screen Unlike CRT monitors LCD monitors image persistence is not permanent but a still image being displayed for a long period of time should be avoided To alleviate image persistence turn off the monitor s main power or set it to standby for as long as the previous image was displayed For example if an image was on the monitor for one hour and a residual image remains...

Page 39: ...s in range 1 On the remote control press and hold down the REMOTE ID SET button while using the keypad to input the REMOTE CONTROL ID number 0 2 All monitors within range of the remote control will now respond to keypad press NOTE When the REMOTE ID is set to 0 pressing REMOTE ID SET will make all monitors within range of the remote signal display their Monitor ID on screen This way you can easily...

Page 40: ...ng REMOTE IN OUT with Stereo Mini plug cable Ø 3 5 mm Not supplied Remote control cable Remote IN Remote control cable Remote OUT Remote IN Remote OUT NOTE Turn off the main power switch before connect disconnect Stereo Mini plug cable NOTE Do not use this connector for any other purpose ...

Page 41: ... order the com port may not work When controlling the monitor connected with an RS 232C cable please refer to the Control command diagram See page 47 or see the External_Control pdf file on the CD ROM supplied with the monitor RS 232C Cable Computer RS 232C NOTE If your computer is equipped only with a 25 pin serial port connector a 25 pin serial port adapter is required Contact your supplier for ...

Page 42: ...nitor uses RXD TXD and GND lines for RS 232C control The reverse type cable null modem cable not included should be used for RS 232C control 2 PIN ASSIGNMENT RS 232C input output 1 6 5 9 D Sub 9 pin Monitor side Pin No Name 1 NC 2 RXD 3 TXD 4 NC 5 GND 6 NC 7 NC 8 NC 9 NC This LCD monitor uses RXD TXD and GND lines for RS 232C control ...

Page 43: ...oftware Access is gained to the HTTP server function by starting the Web browser on the computer via the network connected to the monitor and entering the following URL as described below Network Setting http the Monitor s IP address index html HINT The default IP address is assigned automatically to the monitor The exclusive application can be downloaded from our website NOTE If the MONITOR NETWO...

Page 44: ...en configured in the HOSTS file of the computer being used you can then access the network settings of the monitor via this host name by using a compatible browser Example 1 When the host name of the monitor has been set to pd nec co jp access is gained to the network setting by specifying http pd nec co jp index html for the address or the entry column of the URL Example 2 When the IP address of ...

Page 45: ... when MANUAL is selected for IP SETTING NOTE Set as 0 0 0 0 to delete the setting DNS Set for IP ADDRESS setting of DNS server AUTO The DNS server connected to the monitor will automatically assign its IP address MANUAL Manually enter the IP address of the DNS server that is connected with the monitor PRIMARY DNS Enter the primary DNS server settings of the network connected with the monitor NOTE ...

Page 46: ...tication server when authentication is required for the email transmission Up to 60 alphanumeric characters can be used TEST MAIL Click this button to send a test email to check if your settings are correct NOTE If you execute a test you may not receive an Alert email Should this happen check whether the network settings are correct If you entered an incorrect address in a test you may not receive...

Page 47: ...ce Discovery when connecting to a network supported by an AMX s NetLinx control system HINT When using a device that supports AMX Device Discovery all AMX NetLinx control systems will recognize the device and download the appropriate Device Discovery Module from an AMX server Selecting ENABLE AMX Device Discovery will detect the device Selecting DISABLE AMX Device Discovery will not detect the dev...

Page 48: ...assword If you forget your password consult your supplier HTTP PASSWORD Set a password for the HTTP server The password must be max 10 characters long HTTP PASSWORD ENABLE An HTTP PASSWORD is required when logging into the HTTP server Set the monitor name as the USER NAME when entering the password What is PJLink PJLink is a standardization of protocol used for controlling devices of different man...

Page 49: ...1 31 30 36 30 30 38 32 03 78 0d Input Source Select VGA RGB 01 30 41 30 45 30 41 02 30 30 36 30 30 30 30 31 03 73 0d Input Source Select VGA YPbPr 01 30 41 30 45 30 41 02 30 30 36 30 30 30 30 43 03 01 0d Input Source Select VIDEO 01 30 41 30 45 30 41 02 30 30 36 30 30 30 30 35 03 77 0d Input Source Select MP 01 30 41 30 45 30 41 02 30 30 36 30 30 30 38 37 03 7D 0d or 01 30 41 30 45 30 41 02 31 31 ...

Page 50: ...AUTO TURN OFF System Standby If the monitor is set to standby using the wireless remote control supplied with the monitor HDMI CEC supported devices also go into standby at the same time If the monitor goes into standby while an HDMI CEC supported device is recording the device is kept on Please refer to the user s manual supplied with the HDMI CEC supported device for further information By using...

Page 51: ...ing this function the image may look distorted This function is not available when set to SCREEN SAVER CLOSED CAPTION and TILE MATRIX When ZOOM is selected in ASPECT the image will change to FULL Then start with POINT ZOOM After exiting POINT ZOOM ASPECT will return to the previous ASPECT settings When ASPECT is changed during the POINT ZOOM operation ZOOM will be set to FULL image The magnifier i...

Page 52: ...ly to the computer automatically optimizing display performance IPM Intelligent Power Manager System Provides innovative power saving methods that allow the monitor to shift to a lower power mode when on but not in use reducing emissions and lowering the cost of operating the monitor by reducing its power consumption FullScan Capability Allows use of the entire screen area in most resolutions sign...

Page 53: ...epeater or distributor or a long cable this may cause image roughness or blink for a moment In this case please connect the cable to the monitor directly without using a repeater or a distributor or replace the cable with a higher quality cable Using a twisted pair extender may cause image roughness depending on the environment where the monitor is in or the cable you are using For further informa...

Page 54: ...s the remote control sensor of the monitor or when there is an object in the path The SCHEDULE OFF TIMER function is not working properly The SCHEDULE function will be disabled when the OFF TIMER is set If the OFF TIMER function is enabled and the power to the LCD monitor is turned off when the power supply is interrupted unexpectedly then the OFF TIMER will be reset Interference in TV Check compo...

Page 55: ...RCA port Composite 1 0 Vp p 75 ohm NTSC PAL SECAM 4 43NTSC PAL60 AUDIO AUDIO Input Stereo Mini Jack Analog Audio Stereo L R 0 5 Vrms x 2 HDMI Connector Digital Audio PCM 32 44 1 48 KHz 16 20 24bit DisplayPort Connector Digital Audio PCM 32 44 1 48 KHz 16 20 24bit AUDIO Output Stereo Mini Jack Analog Audio Stereo L R 0 5 Vrms Speaker Output Internal Speaker 10 W 10 W Stereo Control RS 232C In LAN R...

Page 56: ...port Composite 1 0 Vp p 75 ohm NTSC PAL SECAM 4 43NTSC PAL60 AUDIO AUDIO Input Stereo Mini Jack Analog Audio Stereo L R 0 5 Vrms x 2 HDMI Connector Digital Audio PCM 32 44 1 48 KHz 16 20 24bit DisplayPort Connector Digital Audio PCM 32 44 1 48 KHz 16 20 24bit AUDIO Output Stereo Mini Jack Analog Audio Stereo L R 0 5 Vrms Speaker Output Internal Speaker 10 W 10 W Stereo Control RS 232C In LAN Remot...

Page 57: ...RCA port Composite 1 0 Vp p 75 ohm NTSC PAL SECAM 4 43NTSC PAL60 AUDIO AUDIO Input Stereo Mini Jack Analog Audio Stereo L R 0 5 Vrms x 2 HDMI Connector Digital Audio PCM 32 44 1 48 KHz 16 20 24bit DisplayPort Connector Digital Audio PCM 32 44 1 48 KHz 16 20 24bit AUDIO Output Stereo Mini Jack Analog Audio Stereo L R 0 5 Vrms Speaker Output Internal Speaker 10 W 10 W Stereo Control RS 232C In LAN R...

Page 58: ...l Global For ErP requirement For ErP Network standby requirement Except for the conditions below INPUT DETECT is not NONE STANDBY USB POWER is ENABLE or QUICK TURN ON is ENABLE Power consumption 2 W or less Glowing amber Time for power management function 40 sec Default setting Except for a condition that the monitor has plural signal inputs Power consumption 0 5 W or less Blinking amber Time for ...

Page 59: ...TTP WWW MPEGLA COM 2 MPEG 4 Visual THIS PRODUCT IS LICENSED UNDER THE MPEG 4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER FOR i ENCODING VIDEO IN COMPLIANCE WITH THE MPEG 4 VISUAL STANDARD MPEG 4 VIDEO AND OR ii DECODING MPEG 4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LIC...

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