Call Forwarding
Aspila EX Software Manual
Features
87
Call Forwarding
Description
Call Forwarding permits an extension user to redirect their calls to another extension. Call For-
warding ensures that the user’s calls are covered when they are away from their work area. The
types of Call Forwarding are:
•
Call Forwarding when Busy or Not Answered
Calls to the extension forward when busy or not answered.
•
Call Forwarding Immediate
All calls forward immediately to the destination, and only the destination rings.
•
Call Forwarding with Both Ringing
All calls forward immediately to the destination, and both the destination and the forwarded
extension ring (not for Voice Mail).
•
Call Forwarding when Unanswered
Calls forward only if they are unanswered (Ring No Answer).
•
Personal Answering Machine Emulation
Allows the extension to emulate an answering machine. Refer to “Voice Mail” for more.
Call Forwarding will reroute calls ringing an extension, including calls transferred from another
extension. The extension user must enable Call Forwarding from their phone. To redirect calls
while a user is at another phone, use “Call Forwarding with Follow Me”. A periodic VRS
announcement may remind users that their calls are forwarded.
Conditions
(A.) Normally, the system does not allow the chaining of Call Forwards. For example, extension
316 forwards to 318, and 318 in turn forwards to 320. Calls to 316 route to 318. Calls to 318
route to 320. The system does allow a single chain, however, if the second extension in the
chain is forwarded off- premise (*46 + trunk access code + destination telephone number).
(B.) Periodic reminder message requires a DSP daughter board for Voice Response System (VRS).
(C.) Call Forwarding an extension in a Department Group will prevent that extension from receiv-
ing Department Pilot Calls.
(D.) If a Programmable Function key is not defined for Call Forwarding (10 - 17), the DND key
flashes to indicate that the extension is call forwarded.
(E.) Ring Groups do not follow Call Forward to voice mail.
(F.) Multiple Directory and Call Coverage Key calls do not follow Call Forwarding.
Default Setting
Enabled.
Aspila EX
• Available
Summary of Contents for ASPILA EX
Page 1: ...Features Manual 00 01 1 Features 2 Programming ...
Page 15: ...Aspila EX Software Manual Features 1 Features ...
Page 16: ...2 Features Aspila EX Software Manual ...
Page 54: ...Charts and Illustrations 40 Features Aspila EX Software Manual ...
Page 60: ...Charts and Illustrations 46 Features Aspila EX Software Manual Figure 2 MULTIBUTTON TELEPHONE ...
Page 62: ...Charts and Illustrations 48 Features Aspila EX Software Manual Figure 4 24 BUTTON DSS CONSOLE ...
Page 162: ...Department Calling 148 Features Aspila EX Software Manual Description Cont d ...
Page 163: ...Department Calling Aspila EX Software Manual Features 149 Description Cont d ...
Page 166: ...Department Calling 152 Features Aspila EX Software Manual ...
Page 411: ...Aspila EX Software Manual Programming 405 Programming ...
Page 412: ...406 Programming Aspila EX Software Manual ...
Page 1072: ...Program 92 Copy Program 92 01 Copy Program 1066 Programming Aspila EX Software Manual ...
Page 1073: ...Aspila EX Software Manual DXE to Aspila EX DXE to Aspila EX Conversion ...
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