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NECCare Service 

 

Contents 

 

 

Introduction.........................................................................................................................4

 

Program Highlights.............................................................................................................4

 

Installation Services ............................................................................................................4

 

Relo catio n Services .......................................................................................................5

 

Registered Limited Warranty..............................................................................................5

 

Who is Protected? ...............................................................................................................6

 

What is Covered and What is Not Covered? ......................................................................6

 

What NEC Corporation of America Will Pay for and what NEC Corporation of America 

Will Not Pay for..................................................................................................................7

 

How You Can Get Warranty Service..................................................................................7

 

Limitation of Damages and Implied Warranties .................................................................8

 

 
 

Summary of Contents for 320Fd

Page 1: ...NECCare Service NECCare TM NECCare Gold Warranty Program for the Express5800 320Fd Fault Tolerant Server ...

Page 2: ...g each product However actual performance of each product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Corporation of America To allow for design and specification i...

Page 3: ...cation Services 5 Registered Limited Warranty 5 Who is Protected 6 What is Covered and What is Not Covered 6 What NEC Corporation of America Will Pay for and what NEC Corporation of America Will Not Pay for 7 How You Can Get Warranty Service 7 Limitation of Damages and Implied Warranties 8 ...

Page 4: ...arranty Program offers you the following benefits 3 Years Gold Warranty coverage 3 Years Customer Replacement Units CRU parts replacement For those parts designated as CRU NECAM will provide a Next Day Advanced part shipment to the customer 24x7 toll free hardware technical phone support in the continental US and Canada 24x7 Email Alert Monitoring 1 Year telephone support for VMWare from the initi...

Page 5: ... to the section What is Covered and What is Not Covered for more information Servers moved without the assistance of NEC may require recertification to validate warranty The original shipping carton should be retained for limiting risks associated with relocation Registered Limited Warranty NEC Corporation of America warrants this Product to be free from defects in material and workmanship and agr...

Page 6: ...uct on which the serial number has been defaced modified or removed 3 Any Product that has been removed from the U S A or Canada 4 Damage deterioration or malfunction resulting from Accident misuse abuse neglect fire water lightning or other acts of nature improper storage unauthorized Product modification or failure to follow instructions supplied with the Product Alteration repair or attempted r...

Page 7: ...phone number to use when calling for technical support or hardware repair on their Express5800 FT server Calls for initiating a repair request should be made by calling 1 866 269 1239 Be prepared to provide the Serial Number to your server to NEC for quick response NEC Corporation of America may require that you provide the original bill of sale or receipt as proof of purchase in order to obtain w...

Page 8: ...ct loss of time or data commercial loss or 2 Any other damages of any kind NEC CORPORATION OF AMERICA MAKES NO OTHER EXPRESS WARRANTY WITH RESPECT TO THIS PRODUCT ANY IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS ARE LIMITED IN DURATION TO THE TERM OF THE EXPRESS WARRANTY STATED HEREIN LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES UNDER ANY ...

Page 9: ...oducts are considered to be compatible with many systems the specific functional implementation by the customers of the product may vary Therefore the suitability of a product for a specific purpose or application must be determined by the customer and is not warranted by NEC Corporation of America It s quick and convenient to register your new NEC Corporation of America Express5800 300 Series Ser...

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