Warranty Information
ONE (1) YEAR LIMITED WARRANTY
NEC Solutions (America), Inc. (“NECSAM”) warrants this hardware product (“Product”) against defects in material and
workmanship for a period of one year from the date of original purchase (as established by the date of purchase on
your sales receipt) from an authorized NECSAM dealer, retailer or distributor.
This warranty only covers the hardware packaged with this Product. This warranty does not cover any software
contained in or included with the Product. Any such software is provided “AS IS.” For your rights with respect to
software please refer to any software documentation included.
This limited warranty is valid only for Product purchased within the United States of America. This warranty applies
only to the original purchaser of the Product and is non-transferable.
This limited warranty excludes service due to (1) any external cause, including, acts of God, theft, fire, power failures,
and other electrical and/or environmental problems; (2) accident, misuse, abuse, neglect, unauthorized modifications,
improper installation or service not authorized by NECSAM; (3) cosmetic damages; (4) usage not in accordance with
Product documentation and instructions; or (5) problems caused by use of software, parts and components not
supplied by NECSAM. This warranty does not cover damage or loss to any software programs, data or removable
discs. This warranty is invalid if the serial number has been defaced, modified or removed.
If a defect arises and a valid claim is received by NECSAM during the limited warranty period, at its option, NECSAM
will repair the Product using new or refurbished parts or replace the Product with a new or refurbished Product.
Repair or replacement is your sole and exclusive remedy. All parts or Products exchanged under this warranty become
the property of NECSAM. The replacement part or Product is warranted for the remainder of the original limited
warranty period or thirty (30) days from shipment, whichever is longer.
NECSAM MAKES NO OTHER EXPRESS WARRANTY WITH RESPECT TO THIS PRODUCT. ANY IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE PERIOD OF THE EXPRESS WARRANTY SET
FORTH ABOVE, AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER SUCH PERIOD.
NECSAM IS NOT RESPONSIBLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT, NEGLIGENCE,
STRICT LIABILITY OR ANY OTHER LEGAL THEORY RELATED TO THIS PRODUCT. SUCH DAMAGES INCLUDE, BUT
ARE NOT LIMITED TO, LOSS OF DATA, LOSS OF BUSINESS, LOSS OF PROFITS, LOSS OF USE OF THE PRODUCT OR
ANY ASSOCIATED PERIPHERALS, COST OF REPLACEMENT PRODUCT, DOWN-TIME, OR CHARGES FOR
PURCHASER’S TIME AND EFFORT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on
how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This limited warranty
gives you specific legal rights and you may also have other rights that may vary from state to state.
Obtaining Warranty Service
■
Please call the NEC telephone technical support line listed below.
■
Original purchase receipt must be retained and presented to obtain warranty service.
■
Request a RMA number and write the RMA number on the outside of the package in a prominent location.
■
Return the Product
freight prepaid
in its original packaging or in other comparable packaging to avoid
shipping damage.
■
Be sure to remove all parts or options not under warranty or any discs prior to returning the Product.
NECSAM is not responsible for any damage or loss to these items.
NEC Technical Support
For telephone technical support please call (801) 401-1466. Telephone technical support hours are Monday–Friday,
5:00 a.m. – 5:00 p.m. Pacific Time.
Warranty Registration
Register your Product online today to help ensure seamless warranty coverage for your new equipment. Failure to
complete registration does not diminish your limited warranty rights.
http://www.necsam.com/registration/
©2005 NEC Solutions (America), Inc. All rights reserved.
11
