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User Guide

NCR XL10W (5910)

Release 1.0 and 1.1

BCC5–0000–5197
Issue C

Summary of Contents for XL10W Series

Page 1: ...User Guide NCR XL10W 5910 Release 1 0 and 1 1 BCC5 0000 5197 Issue C...

Page 2: ...rms and conditions of an agreement you have with NCR NCR s copyright notice must be included It is the policy of NCR Corporation NCR to improve products as new technology components software and firmw...

Page 3: ...ystem damage Grounding Instructions In the event of a malfunction or breakdown grounding provides a path of least resistance for electric current to reduce the risk of electric shock This product is e...

Page 4: ...ent part s Transport the product in its original packaging to prevent impact damages If you do not have access to a computer you may leave a voice message at 1 800 528 8658 USA or International 1 770...

Page 5: ...the defective equipment Serial Number of the defective equipment Equipment location in the store Description of the problem including any system error codes error condition or guidance to the area of...

Page 6: ...5910 F033 5910 F233 10 Integration Tray Mount 5968 K024 11 X Series Table Top Stand 5968 K031 11 Checkstand Mount 5968 K039 12 Wall Mount 7702 K320 12 Third Party Mount 13 VESA Filler Plate 5915 K320...

Page 7: ...peration and Cleaning Projected Capacitive Touchscreen 43 Using the PCap Touchscreen 43 Touchscreen Cleaning Procedures 43 Magnetic Stripe Reader 44 Using the MSR 44 Care of Cards 44 Card Thickness 44...

Page 8: ...81 0013 497 0517916 to 1432 C805 0013 497 0521105 Added XL10W Wedge Stand F030 C Oct 2018 Added Anti Glare and white features Added XL10W Pole Mount F302 Added Installing the Display to the XL10W Pole...

Page 9: ...lay Port model is compatible with any product that has a display port video and a USB interface and the XL10W USB C model is compatible with any NCR USB C equipped terminal The XL10W display can be us...

Page 10: ...0 9090 XL10W 10 1 Display No Touch 5910 1310 9090 XL10W 10 1 Display PCAP 5910 2310 9090 XL10W 10 1 Display PCAP White 5910 3010 9090 XL10W 10 1 Display No Touch with Anti Glare USB C Model 5910 5010...

Page 11: ...t Mode Software OSD Support Non Touch Displays 10 1 LED Backlight Zero Bezel 400 NIT LED LCD 16 10 Aspect Ratio 1920x1200 Resolution Display Port or USB C DP Alt Mode Software OSD Support Peripherals...

Page 12: ...Cord 5910 F107 1416 C009 0018 Argentina Power Cord 1424 C124 0030 Japan Power Cord Display Port Cables 1432 C614 0005 0 5 m 19 69 in Display Port Cable Provides a display port cable used for integrati...

Page 13: ...with latching 1x8 connector on the display end a USB connector on the terminal end and a barrel connector in the middle for an external power supply Requires both an external power brick and a local...

Page 14: ...SB power cable with latching 1x8 connector on the display end and a latching 12V USB Power connector on the terminal end Provides both power and touch communication 5910 F118 1432 C477 0013 1 3 m 51 1...

Page 15: ...HDMI Terminal to Display Port Display active adapter Allows connection of a display with DisplayPort to a terminal with an HDMI connection Must also order the DisplayPort cable Powered by a USB port...

Page 16: ...ht LED External USB Connectivity 0 Net Luminance cd m2 400 typ Contrast Ratio 800 1 Native Resolution 1920x1200 16 10 16 7 colors Additional Resolutions Supported Dependent on graphics driver capabili...

Page 17: ...tching cables Sealed against dust Yes front Sealed against liquid Yes front Certifications TUV UL NOM GOST CCC Display Area 216 81mm H x 135 5mm V Operating Temperature 5 to 40 C Operating Humidity 10...

Page 18: ...1 10 Product Overview Display Mounts XL10W Wedge Stand 5910 F030 K030 XL Series Stand 5910 F033 5910 F233...

Page 19: ...Product Overview 1 11 Integration Tray Mount 5968 K024 X Series Table Top Stand 5968 K031...

Page 20: ...1 12 Product Overview Checkstand Mount 5968 K039 Wall Mount 7702 K320...

Page 21: ...Product Overview 1 13 Third Party Mount VESA Filler Plate 5915 K320 Filler plate when a third party mount does not provide a sufficiently sized flat mounting area...

Page 22: ...The data is decrypted before it is sent to the application Card Data Encoding Card data should be encoded according to the ISO Standards 7810 7811 and 7813 In particular 7810 describes the physical di...

Page 23: ...n Touch NCR XL10W 5910 to pole 5915 K470 Bracket to mount NCR XL10W 5910 to the neck of the XL Stand 5910 F033 as a customer display Kit includes mounting screws 7613 K470 Bracket to mount NCR XL10W 5...

Page 24: ...1 16 Product Overview 7702 K470 Bracket to mount NCR XL10W 5910 as a customer display to X Series Stand 7702 K031 or P Series Stand 7761 K170 neck Kit includes mounting screws...

Page 25: ...Product Overview 1 17 Label Locations Display Port Model...

Page 26: ...1 18 Product Overview USB C Model...

Page 27: ...any object to rest on the power cord Do not locate the display where the power cord can be walked on Use a grounding strap or touch a grounded metal object to discharge any static electricity from yo...

Page 28: ...the terminal workplace Avoid direct glaring and reflective glaring light Locate the terminal in a controlled luminance surrounding When installed next to windows orient the terminal so it does not re...

Page 29: ...02 K320 Integration Tray Mount 5968 K024 X Series Table Top Stand 5968 K031 Checkstand Mount 5968 K039 Third Party VESA Mounts This chapter explains how to perform an Out of box installation of the NC...

Page 30: ...rding to the imprinted routing guide Display Port Model a Connect and route the Audio Cable first Route the cable looping around the cable strain relief posts as shown b Connect the Display Power Cabl...

Page 31: ...Installation Restrictions 2 23 USB C Model a Connect and route the USB C Cable looping around the cable strain relief posts as shown...

Page 32: ...ions 2 Mount the XL Series Stand on the Display a Insert the Mounting Bracket tabs into the slots in the rear of the Display and then slowly rotate the stand assembly downward b Rotate the Stand to th...

Page 33: ...Installation Restrictions 2 25 3 Gently push the Stand assembly forward to properly align its mounting holes with the display Secure the Stand with screws 2 4 Pivot the Stand towards the back as shown...

Page 34: ...isplay Port Model a Route the Audio Cable first to the left slot and make sure it is behind the tab in the slot b Route the Display Port Cable to the left slot and make sure it is behind the tab in th...

Page 35: ...nd make sure it is behind the tab in the slot 6 Route the cables through the neck slot then push cables through the curved neck opening and then out the base opening Display Port Model Align the Audio...

Page 36: ...2 28 Installation Restrictions USB C Model Align the USB C Cable to the right side 7 Pull cables such that most of the cables have been fed through the base opening...

Page 37: ...stand assembly in an upright position Installing the Display to the XL10W Wedge Stand 1 Remove the Cover from the Wedge Stand a Swing the Cover upward to detach The Cover has a snap fit connection on...

Page 38: ...2 30 Installation Restrictions 2 Connect the Display Cables and route them as shown Display Port Model USB C Model 3 Install the Wedge Stand on the back of the Display 4 screws...

Page 39: ...the slot between the tabs and make sure the Cables are behind the tabs 5 Reinstall the Wedge Stand Cover a Insert the tabs of the Cover into the Wedge Stand b Swing the Cover down until it latches int...

Page 40: ...ording to the imprinted routing guide Display Port Model a Connect and route the Audio Cable first Route the cable looping around the cable strain relief posts as shown b Connect the Display Power Cab...

Page 41: ...Installation Restrictions 2 33 USB C Model a Connect and route the USB C Cable looping around the cable strain relief posts as shown 2 Insert the cable s through the Bracket opening...

Page 42: ...2 34 Installation Restrictions 3 Install the Bracket on the back of the Display 4 screws 4 Insert the cable s through the Pole...

Page 43: ...Installation Restrictions 2 35 5 Mount the Display on the Pole 6 Connect the Display Cable s to the host terminal...

Page 44: ...minal cable connections Display Port Model The required cables vary depending on the available video connectors on the host terminal Display Port Cables The Display Port Cable provides video to the di...

Page 45: ...port available but does have an available standard USB port 1 Connect the External Power Cable to the display Power connector 2 Connect the other end of the External Power Cable to the USB connector o...

Page 46: ...Powered USB Cables The Powered USB Cable provides both USB and power to the display Audio Cable The Audio Cable provides audio to the display Connect the Audio cable to the Audio Port connectors on bo...

Page 47: ...ort Cable to the display 2 Connect the other end of the Display Port Cable to the Display Port connector of the HDMI to Display Port Adapter 3 Connect the HDMI connector of the Adapter to the HDMI por...

Page 48: ...the Display Port Cable to the Display Port connector of the HDMI to Display Port Adapter 3 Connect the HDMI connector of the HDMI to Display Port Adapter to the HDMI end of the DVI D to HDMI Adapter 4...

Page 49: ...Installation Restrictions 2 41...

Page 50: ...2 Installation Restrictions USB C Model USB C Cable The USB C Cable provides power video and audio to the display Connect the USB C cable to the USB C Port connectors on both the display and the termi...

Page 51: ...not wear off by normal use Since most surface contamination do not cause interference to the touchscreen the NCR XL10W 5910 can be used in public or severe environmental conditions Using the PCap Tou...

Page 52: ...wipe the card through the slot in the MSR in a quick and steady movement The magnetic stripe must be facing up and with the stripe in the slot Care of Cards Cards should never come in contact with liq...

Page 53: ...opyl or any strong dis solvent Do not use thinner or benzene abrasive cleaners or compressed air Warning Do not use any other types of cleaners such as vinegar solvents degreasers or ammonia based cle...

Page 54: ...itor identification information such as the name serial number and manufacturer Supported Features Note Not all features are supported on every monitor The button is inactive and grayed out when the f...

Page 55: ...the application from a Command Line to many systems concurrently Windows NCR_Software_OSD_GUI_x86 32 Bit NCR_Software_OSD_Console_x86 32 Bit NCR_Software_OSD_GUI_x64 64 Bit NCR_Software_OSD_Console_x...

Page 56: ...rsion NCR_Software_OSD_GUI_x86_V2 1 6 3 x86 3 Execute the NCR_Software_OSD_GUI_x86 exe file to start the application 4 Answer Yes at the Security warning Main Menu Monitors Detected Panel This panel l...

Page 57: ...brief description of the utility Help Opens the Help File Close Closes the OSD application Information Provides information about the selected monitor Information includes Device manufacturer Date ma...

Page 58: ...adjusting Display color settings Sharpness Provides tools for increasing or decreasing the sharpness settings of the Display Restore Provides the following functions Auto Setup sets horizontal positi...

Page 59: ...edures are similar for most features The color adjustment shown below is an example 1 Select the Colour button 2 The default Colour Settings menu has the 6500K radio button selected To activate the co...

Page 60: ...store button 2 All settings or just specific groups can be reset Select the button of choice in the Restore window Auto Setup re positions the window in the center of the display Factory Defaults rese...

Page 61: ...CR_Software_OSD_Console_x86_V2 1 7 1 x86 3 Open a Command Line dialog window 4 From the Command Line dialog navigate to the OSD executable exe file 5 Execute the file to start the application NCR_Soft...

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