NCR RealPOS XR6, User Manual, Page: 126 / 128

7-118 Maintenance
MSR Treatment Card
The MSR Treatment Card is used to assist in protecting Magnetic Stripe Readers from
Electrostatic Discharge (ESD), which can cause failures when swiping cards that have
metallic hologram stripes.
Swipe the card through the MSR in a smooth motion. Only swipe it down ONCE and
up ONCE. Allow the device to dry for 5 minutes before swiping any other cards.
Note:
Each long side of the card may be used twice. Each short side of the card may be
used only once. Thus, a single card can treat 6 MSR devices with one UP and one
DOWN swipe per MSR device. These limits should not be exceeded due to the
possibility of spreading contaminants from machine to machine and/or reducing ESD
protection.
Note:
If all six up/down swipes are not used on a fresh card it should be placed in a
sealed (Ziploc) bag for future use.
Cleaning/Treatment Frequency
New MSR:
Prior to placing in operation, the MSR device should be swiped with the MSR
Treatment Card.
Existing MSR:
An existing MSR should be cleaned using an MSR Cleaning Card before treating it with
a MSR Treatment Card. For low use retail establishments, the cleaning and treatment
procedures should be followed at least once per month. In areas of extremely high
traffic (in excess of 500 swipes per day) or an operating environment that is high in
contaminants, such as found in the food service industry, a weekly cleaning and
treatment should be performed.