NCR RealPOS 7199, User Manual

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Chapter 2:
Troubleshooting Problems
Overview
The 7199 Thermal Receipt Station Printer is a simple, generally trouble–free printer, but
from time to time, minor problems may occur. The multi–colored LED lights provide
associates with visual feedback for error correction. For some problems, the printer
communicates the information to the host computer and relies on the application to
indicate what the problem is.
This section describes some problems that you may encounter: problems that you can
easily fix, and others that you will need to contact a service representative for.
You may be able to correct many of the conditions or problems without calling for
service. However, if a problem persists, contact a service representative. For more
information, refer to
Contacting a Service Representative on page 35.