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B004-0000-0431
03.00.00
June 2012

NCR iTRAN 180es/300es/600 
Item Processing Transport

Operator’s Guide

Summary of Contents for iTRAN 180es

Page 1: ...B004 0000 0431 03 00 00 June 2012 NCR iTRAN 180es 300es 600 Item Processing Transport Operator s Guide...

Page 2: ...eatures functions and operations described herein may not be marketed by NCR in all parts of the world In some instances photographs are of equipment prototypes Therefore before using this document co...

Page 3: ...s on the keyboard are printed in a special typeface like this Alt PgUp Tab Spacebar If you have to press two keys at the same time the key names have a plus sign between them for example Ctrl F2 Speci...

Page 4: ...Preface ii NCR iTRAN 180es 300es 600 Operator s Guide...

Page 5: ...nsibility of the user In the USA Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to...

Page 6: ...ch case the user may be required to take adequate measures Disposal of Lamps in Display Lamps in display assembly contain mercury Dispose according to applicable laws This is a Class A product based o...

Page 7: ...f the Hopper 1 6 Enhanced Document Feeder Hand Drop 1 9 Enhanced Document Feeder Hopper 1 10 The Hopper 1 10 Taking Care of the Hopper 1 10 Enhanced Document Feeder Merge Hopper 1 11 Taking Care of th...

Page 8: ...9 Pockets 2 10 Clearing Document Jams 2 11 Hopper 2 11 Merge Hopper 2 12 Image Lift Reader Module 2 13 High Speed Encoder Module 2 14 Low Speed Encoder Module 2 15 Graphical Endorser Module 2 15 MICR...

Page 9: ...Hopper Wiper and Feeder Belt 4 6 Enhanced Document Feeder Main Module 4 9 Replacing the Hopper Wiper and Feeder Belt 4 9 Merge Hopper 4 13 Replacing the Merge Hopper Wiper and Feeder Belt 4 13 THigh...

Page 10: ...Contents viii NCR iTRAN 180es 300es 600 Operator s Guide...

Page 11: ...2 Page No Remarks All First release Page No Remarks All Changes throughout including the addition of the GraphicalEndorser whichreplacestheHigh Capacity Ink Jet Endorser Page No Remarks Chapter 4 Incl...

Page 12: ...Revision Record x NCR iTRAN 180es 300es 600 Operator s Guide...

Page 13: ...ook in this book for instructions on taking care of it There are three models to choose from the iTRAN 180es rated at 180 documents per minute dpm or the iTRAN 300es rated at 300 dpm and the iTRAN 600...

Page 14: ...Introducing the Transport 1 2 NCR iTRAN 180es 300se 600 Operator s Guide iTRAN 180es 300es iTRAN 600...

Page 15: ...2500 documents for automated batch processing the tape out sort bin into which documents less than 102mm 4 long are sorted the merge hopper which holds up to 150 control documents such as batch header...

Page 16: ...your transport has a MICR verifier module it is just to the right of the endorser module This optional module checks to be sure the encoder is working correctly Downstream Image Lift Module 1 If your...

Page 17: ...the end But sometimes you may have to turn it off and on again For example you may sometimes be told to do this to clear errors that you can t clear any other way Note When shutting off the transport...

Page 18: ...weights and sizes to the transport track The tape out sort bin extracts and sorts adding machine tapes from other documents Documents loaded into the hopper are pushed from behind by a weighted paddle...

Page 19: ...drop 1 The hand drop is a device that allows operators to drop documents into the track one at a time during reading and keying tasks Merge Hopper 1 The merge hopper feeds documents such as cut slips...

Page 20: ...cing the Transport High Performance Hopper 1 8 NCR iTRAN 180es 300se 600 Operator s Guide Tape Out sort Bin 1 The tape out sort bin detects adding machine tapes and sorts them from the rest of the doc...

Page 21: ...ed documents into the transport one at a time This hand drop is designed to make your work easier and less tiring Without lifting your arm off the padded armrest you can pick documents up from the tra...

Page 22: ...end of your transport You use the hopper when you need to feed a stack of documents into the transport automatically rather than one at a time The hopper can hold more than 1200 documents The large m...

Page 23: ...ave a merge hopper in combination with a read and key hopper You use the merge hopper to feed control documents such as headers trailers and cut slips into the track automatically This hopper can hold...

Page 24: ...tural flow of information between a user and monitor Your LCD monitor is a flat display with the following features 15 0 diagonal screen size 16 7 million display colors 1024 x 768 resolution optional...

Page 25: ...ing It has 40 keys including a numeric keypad a Select shift key and keys for various item processing functions Taking Care of the IP Keyboard 1 Usually when the transport is first installed your IP k...

Page 26: ...troducing the Transport Image Lift Reader Module 1 14 NCR iTRAN 180es 300se 600 Operator s Guide Image Lift Reader Module 1 The reader module is the next module to the right of the hopper and hand dro...

Page 27: ...colored hinged check guide where you can remove documents from the track Image Lift Camera The image lift camera is a camera that captures a digital image of one side of the document Your module may h...

Page 28: ...eoriginaldocumentis 16mm 5 8inch higherbecause ofthereject repair strip attached to the bottom Stager 1 The stager lies to the right of the image lift camera s If a problem arises with a document for...

Page 29: ...bbon Depending on what kind of typewheel was ordered with your encoder it prints either the E 13B or the CMC 7 font If your transport is not used for encoding the encoder module contains no encoder In...

Page 30: ...OCR A or OCR B OCR font You can recognize a low speed encoder by the clear wheel on the right hand side of the ribbon drive If your transport is not used for encoding the encoder module contains no en...

Page 31: ...e picture to see how your endorser module is equipped Eachofthese endorsers is actually ahigh speedink jet printer Theendorsers are used to print various information on documents typically to meet leg...

Page 32: ...ream image lift module DSILM is an optional module If your transport has one it is located to the right of the endorser module The downstream ILM captures digital images of documents once they have be...

Page 33: ...your transport has one it is located to the right of the endorser module and to the left of the pockets Taking Care of the MICR Verifier 1 As with other modules you must clean the track There are no o...

Page 34: ...that the documents are sorted into once they have gone through the rest of the transport A pocket can hold 250 to 300 documents When a pocket becomes full the LEDs will light up The transport may sto...

Page 35: ...tor s Guide 2 Chapter 2 Handling Documents Overview About This Chapter 2 This chapter tells you how to prepare documents for processing It also tells you how to insert them into and remove them from t...

Page 36: ...ands pins and any other foreign objects from all documents Repairing Damaged Documents 2 It is especially important to fix all before processing them or you can get a lot of document jams The pictures...

Page 37: ...Handling Documents Preparing Documents for Processing NCR iTRAN 180es 300es 600 Operator s Guide 2 3...

Page 38: ...rformance Hopper 2 There are two main methods of loading documents for processing on the transport The method used depends on the program controlling the transport Method 1 Batch Processing 2 For auto...

Page 39: ...close to the right end of the hand drop slot Enhanced Document Feeder Hand drop 2 To put a document in the hand drop follow these steps 1 Find the drop guide line on the hand drop wall 2 Hold the doc...

Page 40: ...ll 6 Make sure that all the documents are right side up and facing toward you 7 Place the documents into the tray in a vertical manner ensuring that they do not lean forward IF THE DOCUMENTS ARE LOADE...

Page 41: ...Handling Documents Inserting and Removing Documents NCR iTRAN 180es 300es 600 Operator s Guide 2 7...

Page 42: ...the documents using a mechanical jogger 3 Ensure that you have aligned the bottom edge and the lead edge of the documents to be loaded into the hopper your supervisor will show you the lead edge 4 Put...

Page 43: ...e lift reader module you may sometimes have to remove a document from the stager gate take some corrective action then put the document back To remove a document follow these steps 1 With one hand pul...

Page 44: ...in a tray as required by your processes 4 Allow the paddle to return to its normal position 5 If your application requires it press the restart button on the front of the pocket module Caution When re...

Page 45: ...re trying to process it again See Repairing Damaged Documents on page 2 2 Hopper 2 To remove a jammed document from the main hopper just pull it up If the document is difficult to remove you may want...

Page 46: ...ve you may want to loosen the wiper as follows 1 Remove the cabinet cover that is just to the right of the merge hopper it pulls up and off 2 Push the wiper lever away from the document and hold it th...

Page 47: ...ent from this module depends on where the document is caught in the stager or under the module cover Document Caught in Stager 2 If the document is caught in the stager simply pull the hinged gate and...

Page 48: ...t work follow these steps 1 Swing the module cover up to the right until it stays open 2 For each roller where the document is caught push the green lever and carefully free the document 3 Remove the...

Page 49: ...by two or more rollers roll the document to the left or right to get it loose Do not pull too hard on the document you may rip the document or the encoding ribbon 3 Remove the document from the encode...

Page 50: ...track at the endorser and push the roller guide away from the track b Roll the document out 5 Close the covers MICR Verifier 2 To remove a jammed document from the MICR verifier pull it up and out If...

Page 51: ...ht to the left of the camera s or to the right of the camera s If the document is caught in the rollers to the left of the camera s follow these steps to clear it 1 Lift the hinged cover of the module...

Page 52: ...ammed document from a pocket pull the paddle back if necessary then carefully work the document out to the right Don t pull the paddle too far or the machine will think that the pocket is full Caution...

Page 53: ...ows you how to do other cleaning procedures that are required less often A Note About Cleaning Supplies 3 A package of the cleaning supplies you need is packed with the transport Note This is a standa...

Page 54: ...not needed on your particular type of transport Product Description NCR Order Number Recommended Usage Module Pre moistened cleaning tissues 523419 Used Daily Image Lift Cleaning tissues dry 523406 U...

Page 55: ...you will see cautions and warnings If you ignore a CAUTION you might damage parts of your transport The following is an example Caution When vacuuming avoid touching the encoder ribbon and the endorse...

Page 56: ...d debris in the track or on the devices can cause jammed documents poor images and misread codelines so it is important to keep the transport clean The following procedures should be performed daily t...

Page 57: ...e Transport Supplies You ll Need 3 For start of day cleaning you need the special vacuum cleaner nozzle and cleaning tube If your transport has an image lift reader module or a downstream ILM you ll n...

Page 58: ...nd water but may stain your clothes permanently The ink on the encoder ribbon is easier to remove 1 Turn off the transport 2 Remove any documents that are in the feeder area in the pockets or sitting...

Page 59: ...al approximately 18 cm 7 inches long and 10 cm 4 inches wide 1 Insert the cardboard into the track 2 Push the cardboard along the track push toward the pockets Cleaning the Image Lift Modules 3 Cautio...

Page 60: ...on the white reference rods to remove them then set them aside 4 Carefully pull one of the glass windows up out of the top of the image camera 5 Wipe off any dust with a dry cleaning tissue If there a...

Page 61: ...pe the front camera lens 10 Wipe the rear camera lens in the same way 11 Close the Image Lift cover 12 If your transport has a downstream image lift module clean it using the same procedure Cleaning t...

Page 62: ...enings inthetrackwith a cotton tippedswab to remove dust ink and debris There are three openings for each endorser 5 Open the track guide to the left of the endorsers 6 Clean the vacuum openings in th...

Page 63: ...eaning the Transport Start of Day Cleaning Procedure NCR iTRAN 180es 300es 600 Operator s Guide 3 11 7 Raise slightly the rear cover push back the support arm and lower the cover 8 Close the front cov...

Page 64: ...this occurs clean the head of the ink cartridge You will need one of the lint free wipes that comes with each package of ink cartridges 1 Stop running documents for a minute 2 Run a few documents and...

Page 65: ...Flip down the green locking arm at the back of the cartridge Caution Do not drop or squeeze the cartridge or bump the cartridge head Rough handling may stop the cartridge from printing especially alon...

Page 66: ...Guide 8 Moisten a lint free wipe with distilled water then wipe the face of the cartridge head 9 Using a dry lint free wipe clean the contacts on the bottom of the cartridge 10 Insert the cartridge in...

Page 67: ...the cover slightly push back the support arm and lower the cover 13 Close the front cover 14 Run a few documents in the transport 15 If there are still streaks replace the ink cartridge See Replacing...

Page 68: ...and the contacts on the ink cartridge holder You will need a cloth 1 Open the endorser covers Note The rear ink cartridge is under the rear cover and the front ink cartridge under the front cover 2 P...

Page 69: ...Endorser NCR iTRAN 180es 300es 600 Operator s Guide 3 17 4 Lift slightly the back of the ink cartridge and pull it out of its holder 5 Using a cleaning cloth clean the contacts at the front of the ca...

Page 70: ...600 Operator s Guide 6 Using a lint free wipe clean the following Wipe across the face of the cartridge head Clean the contacts on the bottom of the cartridge 7 Insert the cartridge into its holder p...

Page 71: ...slightly the rear cover push back the support arm and lower the cover 10 Close the front cover 11 If the message is still present replace the ink cartridge See Replacing the Ink Cartridge on page 4 3...

Page 72: ...e between lines is consistently normal You can eliminate excess spacing by cleaning the metering roll as follows 1 Open the encoder door 2 Lift the ribbon roll off the feed spool and set it down on to...

Page 73: ...a pocket replace the plastic strip see Replacing Plastic Strips Pockets on page 4 39 Cleaning the Drive Rollers 3 To clean the pocket drive rollers use a piece of cardboard as a cleaning card A piece...

Page 74: ...or any strong solvent Do not use thinner or benzene abrasive cleaners or compressed air To clean the display unit cabinet use a cloth lightly dampened with a mild detergent Avoid getting liquids insid...

Page 75: ...adjust themselves each time you start the transport Daily vacuuming and cleaning of the track is the best way to keep dust and paper off the sensors Where the Sensors Are 3 You can often find the loca...

Page 76: ...Cleaning the Transport Cleaning Track Sensors 3 24 NCR iTRAN 180es 300es 600 Operator s Guide...

Page 77: ...the iTRAN 180es 300es 600 Item Processing Transport supplies that get used up such as the encoder ribbon journal paper and endorser ink parts that wear out in normal use such as the plastic strips on...

Page 78: ...the chart regularly to make sure you are replacing parts as required Note For the part numbers to use when ordering supplies see Chapter 5 Ordering Supplies Part When to Replace High Performance Hopp...

Page 79: ...s it may be time to replace the hopper belts advance tire and the feeder belt and feeder wiper Replacing the Picker Belt 4 This procedure should be done each time your transport has processed 1 000 00...

Page 80: ...rollers Replacing the Hopper Retard Belt 4 This procedure should be done each time your transport has processed 1 000 000 documents or six months 1 Open the cover to the right of the main hopper it li...

Page 81: ...the front part of the belt 4 Replace the old belt with a new belt following the diagram on the module Note Make sure that the belt is positioned properly between the top and bottom lips of each of th...

Page 82: ...the worn parts out watch carefully how they fit into the module this will help you install the new parts The wiper and feeder belt for the merge hopper are identical to those used for the main hopper...

Page 83: ...wiper lever back Throw this belt away 6 Replace the feeder belt as follows Loop one end of the new belt over the large pulley then push the belt down around the pulley until the belt is properly seate...

Page 84: ...he new wiper is now in place 11 Replace all the removed the cabinetry be sure to push it all the way down 12 If you removed any documents from the hopper put them back in the proper order 13 Close the...

Page 85: ...replacement hopper wiper and a replacement feeder belt Note Always change the hopper wiper and the feeder belt together Here is how to do this First Remove Documents 4 Do this to get documents out of...

Page 86: ...or s Guide Remove the Wiper 4 4 With one hand push the wiper lever back and hold it open Do not push it all the way back or you won t be able to get the wiper out 5 With your other hand grip the wiper...

Page 87: ...rims Turning the pulley as you work may help you get the belt seated properly 9 Install the other end of the belt on the small pulley on the left Turn the pulleys by hand to be sure the belt moves sm...

Page 88: ...CR iTRAN 180es 300es 600 Operator s Guide Put the Documents and Hopper Weight Back 4 15 If you removed any documents from the hopper put them back in the proper order Then push the top of the hopper w...

Page 89: ...n parts out watch carefully how they fit into the module this will help you install the new parts The wiper and feeder belt for the merge hopper are identical to those used for the main hopper It is a...

Page 90: ...lp you get the belt seated properly Install the other end of the belt on the small pulley Turn the pulleys by hand to be sure the belt moves smoothly 7 With one hand pick up the new wiper by its handl...

Page 91: ...nts as they pass through your transport When the ribbon runs out you have to replace it Replacing the New Style Encoder Ribbon 4 Recognize this version of the encoder by the metal latch that retains t...

Page 92: ...RAN 180es 300es 600 Operator s Guide 3 Push back the silver dancer arm and hold it behind the ribbon cassette 4 Push the latch aside then pull up the ribbon cassette 5 Pull the ribbon cassette up unti...

Page 93: ...ns on the spool unwind it and set the empty ribbon spool and the black core aside 7 Remove the tape from the end of the used ribbon 8 Lift out the spool of used ribbon then carefully pull the remainin...

Page 94: ...onto the white spool Then push on the center core and turn slightly until it snaps into place 11 Insert the new ribbon spool into the top of the cassette The gear must be to your left and both ends of...

Page 95: ...it down on the right as you feed it into the slot Push the ribbon guide down until its shoulders touch the track Note The cassette is not shown above in order to give a clearer view of the track slot...

Page 96: ...you until at least 15 cm 6 inches of black ribbon is visible from below the spool 16 Remove the leader from the ribbon Note Keep a few ribbon leaders and store them as flat as you can You will need t...

Page 97: ...ribbonwith the blackcore thenusethetape tosecure it to the top of the core 19 Wind the top of the spool toward you until 30 cm 12 inches of the black ribbon is wound up onto the spool then push the s...

Page 98: ...up tight on the spool Note The ribbon feeds from the bottom of the top spool and onto the top of the bottom spool See the illustration below to make sure the ribbon is installed correctly 21 While ho...

Page 99: ...80es 300es 600 Operator s Guide 4 23 22 While keeping your finger on the dancer arm slowly let it come forward and allow the spring tension to bring it into place 23 Pull out the ribbon guide then sto...

Page 100: ...h it back to latch on the dancer arm 5 Pull the take up bottom spool out of the front of the cassette and wind the ribbon onto it 6 Turn the top spool toward you to pull the broken end of the ribbon o...

Page 101: ...Turn the takeup spool to tighten the ribbon Note See the Ribbon Path Reference Drawing to make sure the ribbon is installed correctly 13 Hold the dancer arm back as you push the ribbon cassette back...

Page 102: ...eed Encoder in the chapter 3 Cleaning the Transport Replacing the Encoder Ribbon 4 When the encoder ribbon needs to be replaced your workstation stops moving documents and displays a message on the wo...

Page 103: ...from the metering roll Apply the tape to the metering roll rub it lightly with one finger then peel it off Repeat until you have cleaned the entire metering roll 5 Lift the feed spool with the empty...

Page 104: ...tched end first onto the feed spool Alignthenotchandtab thenpushthecardboardcoreuntiltheribbon is fully in place against the wall of the feed spool 8 With the wall of the feed spool to the right snap...

Page 105: ...e new ribbon roll SAVE THIS PIECE OF TAPE 12 Pull up on the end of the ribbon until you have unrolled all of the blue portion ribbon leader 13 Place the end of the ribbon leader over the metering roll...

Page 106: ...ou until its entire length is exposed 17 Hold the take up spool over the encoder with the wall to the right Bring the ribbon leader under the take up spool and wrap it around the take up spool as show...

Page 107: ...he core 20 Snap the take up spool into place on the ribbon housing Turn the take up spool until the ribbon is tight 21 Push straight down on the green latch As it moves downward the carriage will move...

Page 108: ...s a pair of scissors a roll of transparent adhesive tape Swing the hinged encoder door up to the right until it stays open Then follow these steps to repair the ribbon 1 Push forward on the take up sp...

Page 109: ...in the cabinetry bottom if it has broken just before reaching the take up spool make sure the ribbon is torn all the way across Then go to step 6 If the ribbon is not accessible in the cabinetry bott...

Page 110: ...th Roll the ribbon back up onto the feed roll Feed the ribbon end over the print head and through the mechanism just as you would the leader of a new ribbon Once the ribbon end comes out from under th...

Page 111: ...ut a few cm of the unused ribbon bring the end up under the take up spool then tape the unused ribbon to the used ribbon 8 Wind a few cm of unused ribbon onto the take up spool then snap the spool int...

Page 112: ...d rear ink cartridges is the same Replace the ink cartridge when you get an Endorser Device Media Empty message on the screen The message will specify whether it is the front or rear ink cartridge Mak...

Page 113: ...nk remaining They must not run dry Warning This ink is poisonous to animals and small children Dispose of or recycle the used cartridge according to your local policies Caution Do not drop or squeeze...

Page 114: ...Guide 8 Insert the cartridge into its holder pushing the cartridge in as far as it will go 9 Raise the locking arm 10 Press the Load Cartridge button to park the print head 11 Raise slightly the rear...

Page 115: ...rom the two posts and throw it away 3 Take the new plastic strip Pass one end of it from left to right through the rear hole in the pocket 4 Place the hole in the end of this strip over the post on th...

Page 116: ...Replacing Parts Pocket Module 4 40 NCR iTRAN 180es 300es 600 Operator s Guide...

Page 117: ...300e Operator s Guide 5 Chapter 5 Ordering Supplies Overview About This Chapter 5 This chapter lists the media cleaning supplies and some of the operator replaceable parts that you may have to order f...

Page 118: ...from NCR Systemedia do one of the following Contact your NCR sales representative On the web go to www ncr direct com and enter the Systemedia number in the Quick Search field to find and order the s...

Page 119: ...ce Drive Belt Long 3 per box 9418 0161 Every 1M items Main and Merge Hopper Alternate Advance Feed Belt 6 per box 112493 in units shipped from factory Every 1M items or as needed Main and Merge Hopper...

Page 120: ...failures higher maintenance costs lowered document throughput and higher overall processing costs equipment downtime When replacing a Graphical Endorser ink cartridge ensure that the new cartridge ha...

Page 121: ...emove ink try using soap and water If this doesn t work use the following products from third party suppliers Ink Type Cleaning Product North America Europe Ink Jet Ink Really Works 140 Orange Citrus...

Page 122: ...Publishing IPP in Duluth GA for the appropriate publication revision To order visit http www info ncr com eHome cfm Note Older model transport information 180e 300e variants is covered in version 02...

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