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Chapter1. Preface Operator Manual

1-6

Nautilus Hyosung, Inc.

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• VDM Manual
• Error Code Manual
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Summary of Contents for MONiMAX8200QTN

Page 2: ...tory Operator Manual MX8200QTN System No Version Date Description of Change Chapter 1 V01 00 00 2017 09 08 New Publication All Nautilus Hyosung Inc All Rights Reserved The content of this specificatio...

Page 3: ...er fascia and accessing the devices in the upper body of MX8200QTN 3 1 Opening the security door and accessing the device BRM 3 4 Switching Power On Off 3 7 Switching Power On 3 7 Switching Power Off...

Page 4: ...ication of Device 6 1 Device Configuration 6 1 Device Specification 6 2 Check Conditions 6 3 Switch Specification 6 8 How to access CSM50 6 9 How to open close each Module 6 10 Opening low speed trans...

Page 5: ...e the E mail addresses and telephone numbers provided separately What is in This Manual MONiMAX referred to as MX This manual is designed to provide the operation guide for the MX8200QTN and the detai...

Page 6: ...dule refers to a plug in device that can be serviced or replaced Note s and bill s refer to the individual documents loaded into and dispensed from the dispenser Servicing and maintenance refer to the...

Page 7: ...m 13 EPP Encryption PIN Pad 14 H W Hardware 15 I F Interface 16 ISO International Standard Organization 17 JPR Journal Printer 18 LCD Liquid Crystal Display 19 MCU Magnetic Card Unit 20 OPL Operation...

Page 8: ...te the equipment Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonab...

Page 9: ...equipment in an area away from any combustible materials The equipment may catch on fire from overheating or short circuit of the power supply unit Disassembly Warnings Do not disassemble or modify t...

Page 10: ...re listed as follows If needed please contact staffs of our technical support team and maintenance team Installation Manual Service Manual VDM Manual Error Code Manual Quick Reference Guide For the co...

Page 11: ...s inconvenience which occurs when bank clerks directly handle cash with customers and relieves workload upon tellers by processing deposit withdrawal of cash automatically Relieves risks and burden of...

Page 12: ...of MX8200QTN and key units The fascia provides the interface between the customer and MX8200QTN The customer selects transactions and requests information at the fascia Cash Bill Recycling Machine Con...

Page 13: ...B 4 Port HUB 7Port HUB USB 3 0 2Ports VGA On board HDMI DVI Intel HD Graphics Resolution LAN 10 100 1000Mbps On Board AMT Support Customer Display Display Type 21 5 TFT LCD Resolution WSXGA 1080 X RGB...

Page 14: ...230 mm Thickness Min 0 075 mm to Max 0 2 mm Deposit Type Bundle Capacity Max 10 checks 1 transaction Direction 4 way Box 200 checks Criteria for deposit new checks Image Capture Canon MG06H Z02 Type R...

Page 15: ...g Receipt Printer SPR60 Printing Type Thermal Line Printing Printing Width 80mm Max Paper Specification Type Thermal Roll Paper Width Max 80mm Paper Specification Inner Diameter 18 Outer Diameter Max...

Page 16: ...marks function ADA Audio guidance Volume Control Support Proximity Sensor Infrared Type Distance 30 360 mm Dimension Environment Dimension H X W X D 1 557 530 1 039 Safety Door Open Direction Left to...

Page 17: ...cs mainly consist of a motherboard HDD multiple serial card and so on Basic functions of the control electronics used in this ATM is similar to that of a personal computer you may have in your office...

Page 18: ...saction the ATM prompts the customer to use the customer keypad to enter transaction information The 16 key keypad uses an Encryption PIN Pad technology to secure the information entered by the custom...

Page 20: ...hine The idea of recycling is to make the cash that is paid in during deposit transactions available again for dispensing This considerably lengthens the replenishment or emptying cycles on cash in ca...

Page 24: ...All Rights Reserved Card Reader For ATMs with motorized card readers the customer inserts an ATM card in the card entry slot to begin transactions The card reader automatically pulls the card into ATM...

Page 25: ...hts Reserved 2 15 Contactless Card Reader CCR The contactless card reader is designed to support contactless transactions It is composed of a compact controller module and an antenna module Basic Spec...

Page 26: ...c All Rights Reserved Barcode Reader This barcode reader is an automatic identification device applying the optical instrument that captures a image decodes the barcode segment makes them dataficaton...

Page 27: ...ted receipt of the customer s transaction The transaction information can include the amount of withdrawals deposits or transfers the ATM number and location and other desired information After the cu...

Page 28: ...Reserved Power Supply The power supply unit converts AC power to DC power and provides the voltage to various modules within the system The power supply unit allows the user to turn on off the system...

Page 29: ...nning operator Nautilus Hyosung Inc All Rights Reserved 3 1 Chapter3 For the beginning operator Opening the upper fascia and accessing the devices in the upper body of MX8200QTN Opening the upper fasc...

Page 30: ...erved The devices in the upper body of MX8200QTN 1 Pull out the Receipt Printer Card Reader and Check Deposit Module CSM50 by pressing the button and pulling the handle towards you 2 Receipt Printer C...

Page 32: ...ing the security door 1 Open the exterior door using key 2 Unlock the locking device Cencon lock refer to the section of Security Locking Device Cencon 3 Turn the security door handle and then pull th...

Page 33: ...3 5 Accessing the BMU Body Module Up Upper Body of BRM 1 Open the upper fascia the exterior door of the security door using key 2 Unlock the locking device Cencon lock and open the security door 3 Pu...

Page 34: ...D Body Module Down Lower Body of BRM 1 Open the exterior door using key 2 Unlock the locking device Cencon lock and open the security door 3 To release the lock from system push down the lever A as sh...

Page 35: ...s is as follows 2 Press the power switch ON 3 The system will be turn on automatically Switching Power Off The system turning off process is as follows 1 Press the power switch OFF 2 The system will b...

Page 36: ...tem Switch Status Main S W is pressed on I position AC power is being supplied to the power supply unit and only AC IN LED is turned on Main S W is pressed on O position AC power is not supplied to th...

Page 37: ...d the Shelved Mode combination is used to open the lock without any Smart Key The default Factory Combination is set to 50 25 50 Practice opening the lock in shelved mode with the default factory comb...

Page 38: ...tly entered the LCD will read OPr meaning Open right 4 Turn the dial right CW until it stops The lock s bolt is now retracted and the lock is open 5 Turn the handle and open the security door 6 Turn t...

Page 39: ...nge the Shelved Mode combination You may change the default Factory Combination of 50 25 50 to a new combination to be used while the lock is still in Shelved Mode Once you have changed the combinatio...

Page 40: ...Bolt Turn the Dial to the right CW to retract the bolt 4 Open Door 5 Insert Change Key Insert the change key into the change key socket on the back of the lock WARNING Do not close the door Leave the...

Page 41: ...the change key EOP End Operation is displayed 13 EOP Power Lock EC Turn the dial to the left CCW until EC Enter Combination is displayed 14 EC Enter New Shelved Mode Combination OPr Enter the new shel...

Page 42: ...ce and do not expose the printer to direct sunlight strong light and heat 4 Do not use or store the printer in a place exposed to high temperature high humidity or serious pollution 5 Do not place the...

Page 43: ...eliability Presenter Paper holding Paper retraction Paper ejection Note The Presenter is a paper accommodation mechanism and locates at the front end of the printer Special Function Anti jam Anti pull...

Page 44: ...ghts Reserved 4 3 Characteristics and parameters can be set by software Single USB interface or single serial interface is optional Mark identification and checkout Lower mark sensor for non thermal s...

Page 45: ...cification Optional ID of paper roll core 18 Minimum ID of paper roll 24 Maximum OD of paper roll 220mm Paper roll diagram Note The supported paper thickness and paper roll diameter is as followings w...

Page 46: ...sition referring to the figure below In using marks it is recommended to use the following parameter L1 mark width 8mm L1 paper width L2 mark width 4mm L2 8mm The reflectivity of marks is less than 15...

Page 47: ...sensor on thermal side is optional while only one of the other three sensors can be installed Notice 1 Please use the recommended paper or its equivalents Using other types of paper may affect print...

Page 48: ...Power interface 3 Button for opening and closing the top cover 8 Paper exit 4 Paper near sensor socket 9 Presenter 5 Paper guide block 10 Print module Print unit and controlling parts The controlling...

Page 49: ...enters the Presenter and the Presenter will stop running when the paper head is held by the Presenter Cut paper the printer will cut paper if press the FEED CUT button for two times continuously Notic...

Page 50: ...ether the paper is retracted correctly during the process of paper retraction 2 Paper out sensor Detect the status of print paper and confirm whether the print paper has been taken away or not 3 Prese...

Page 51: ...ter Install load the paper roll The paper roll is easy to be installed on SPR60 and the steps are as following Turn on the power and then place the paper head in the paper feeding path as shown in the...

Page 52: ...istance and release your hands when the platen roller starts rotating and holds the paper 3 The printer starts loading paper and then the printer can execute print tasks after finishing loading the pa...

Page 53: ...per inlet of the cutter in the front of print head 3 The cutter can t cut off paper Remove the jammed paper manually in the following steps 1 Turn off the printer power 2 Press the spanner slightly wi...

Page 54: ...ly Paper is jammed into the path of Presenter Paper does not enter the paper output path of presenter Remove the jammed paper manually in the following steps 1 Press the snap fit on Pre upper path as...

Page 55: ...n t work normally or Paper jams Print head uplifting Print head is uplifted Paper end Paper sensor detects paper end Calibration failure Marked paper calibration error Paper near end Paper sensor dete...

Page 56: ...Errors during paper loading Problems during printing Problems Possible reasons Solutions The receipt can t be ejected out smoothly Paper jams Check paper feeding path remove wastepaper and reload pape...

Page 57: ...Other problems Problem Possible reasons Solutions LED does not light and printer does not work The printer is not connected with the power correctly The printer isn t turned on Connect the printer wi...

Page 58: ...st page Print self test page in the following steps Turn off printer power then keep pressing the FEED button for at least 1 second while turning on the printer The printer will start to print a self...

Page 61: ...r5 Bill Recycler BRM50 Bill Recycling Machine The idea of recycling is to make the cash that is paid in during deposit transactions available again for dispensing This considerably lengthens the reple...

Page 62: ...ations Supportable Bill Size Short Wary 62 85 mm Long Way 117 177 mm Maximum Number of Deposit or Dispensing Deposit Up to 300 bills 48mm Dispensing Up to 300 bills 47 2mm Storage Capacity Recycle Dep...

Page 63: ...Dimension Width 300 3 mm Length 560 3 mm Height 297 3 mm Weight 35 Kg except bill weight Lower Body BMD Dimension Width 300 3 mm Length 865 3 mm Height 524 3 mm Weight 43 Kg except bill weight Recycle...

Page 64: ...ghts Reserved Bill Conditions Acceptable condition 1 Bill which is very clean and can readily be recognized as a true bill 2 Bill has sufficient life or sizing to be handled easily 3 Bill which can be...

Page 65: ...l Recycling Machine Nautilus Hyosung Inc All Rights Reserved 5 5 Unacceptable condition 1 Bill with serious wrinkles torn or broken section wherein paper fiber is broken and separation begins Wrinkle...

Page 66: ...aving adequate life or sizing but stained seriously 3 Bill with holes Perforated bill 4 Bill ragged and cannot be held straightly when one end is supported by a hand 20mm 0 79inch 35mm 1 38inch When t...

Page 67: ...0 Bill Recycling Machine Nautilus Hyosung Inc All Rights Reserved 5 7 5 Bill with cellophane tape scotch tape etc 6 Bill with folds 7 Gradually curved bill bills tied by hand seal etc 8 Bill with fold...

Page 69: ...pen and close the lower unit Opening Lower Unit 1 Open the security enclosure and to release the lock from system push down the lever A as shown in pictured below Then pull the lower unit pressing lev...

Page 70: ...ed Closing Lower Unit BMD 1 Close the mid transport path pressing the lever C At this time the mid transport path is closed through the 2 steps so you have to close it once again pressing the lever C...

Page 71: ...replenish the Recycle Cassette RC with bills This section describes how to replenish the cassette with bills 1 Take out the lower unit from system Refer to Lower Unit Opening 2 Separate the cassette f...

Page 72: ...Bill Recycler BRM50 Bill Recycling Machine Operator Manual 5 12 Nautilus Hyosung Inc All Rights Reserved 4 Press the green lever E and pull the Push Plate to the end in the arrow direction as the pict...

Page 73: ...Check if the Stack Sheet is extruded out of the guide If it is extruded out of the guide as shown in below picture turn the Roller and insert it inside the guide 6 Replenish the cassette with the bil...

Page 74: ...erved Note Be careful for the bills not to be laid when replenishing the bills CAUTION Prior to replenishing the cash cassette with the notes a Fan the notes so that the notes are not sticking togethe...

Page 75: ...g Machine Nautilus Hyosung Inc All Rights Reserved 5 15 8 Close the door with the key After closing the door remove the key from the cassette 9 Fold the holder of the cassette and mount the cassette i...

Page 76: ...How to remove the bills from reject cassette This section describes how to remove the bills from reject cassette 1 Separate the lower unit from system 2 Separate the Reject Cassette from the set guide...

Page 77: ...the Push Plate in the arrow direction pressing the green lever B on the bottom of the Reject Cassette until the space is created enough to remove the bills Then remove the bills from the Reject Casse...

Page 78: ...Bill Recycler BRM50 Bill Recycling Machine Operator Manual 5 18 Nautilus Hyosung Inc All Rights Reserved 6 After closing the door mount the Reject Cassette into the set guide 7 Mount the lower unit in...

Page 79: ...ved 5 19 How to open and close the upper body of the module Open the upper body of BRM as follows 1 Pull the upper unit in the arrow direction by pulling down the Pin A and pushing down the lever B fo...

Page 80: ...o open and close the Customer Service Module CSM Opening Customer Service Module 1 Lift up the Customer Service Module holding the handle A and fix it in the lock B Closing Customer Service Module 1 H...

Page 81: ...ine Nautilus Hyosung Inc All Rights Reserved 5 21 2 Slowly push the Customer Service Module in the arrow direction to completely close it When it closed completely press A to fix At this time it is cl...

Page 82: ...ker TSK 1 Push the lever A in the arrow direction to release the lock Then lift up the Temporary Stack holding the handle B and fix it in the lock C Closing the Temporary Stacker TSK 1 Hold the handle...

Page 83: ...ll Recycling Machine Nautilus Hyosung Inc All Rights Reserved 5 23 Caution Do NOT take your hands off the handle until the upper unit is completely closed because the safety lock is released And also...

Page 84: ...l Rights Reserved How to remove the bills from utility cassette UTC This section describes how to remove the bills from utility cassette 1 Turn the Lever A clockwise and separate the Utility Cassette...

Page 85: ...ilus Hyosung Inc All Rights Reserved 5 25 3 Remove the bills from the Utility Cassette After removing the bills close the door and lock it completely with the key Remove the key after locking 5 After...

Page 86: ...osung Inc All Rights Reserved How to remove the jam If the jam occurs remove the jam referring to each case of following Case 1 Removing jam from the Customer Service Module 1 Press the green knob A a...

Page 87: ...ung Inc All Rights Reserved 5 27 2 Turn the screw C counterclockwise using driver or coin and open the inner shutter 3 In case that the jam occurs in the Stack section move the Push Plate in the arrow...

Page 88: ...se to make the jammed bill come out as much as you can remove it Then remove the jammed bill with other hand completely 5 In case that the jam occurs in the separation section turn the green Knob D co...

Page 89: ...bill turn the Screw C and Screw B clockwise to close the inner shutter and outer shutter 8 Open the customer service module to remove the jammed bill on the transport path Refer to Opening Customer Se...

Page 90: ...ator Manual 5 30 Nautilus Hyosung Inc All Rights Reserved 10 Remove the bill caught in the gap between the guides Then move the lower Guide to its original position to be hooked 11 Close the customer...

Page 91: ...ng Inc All Rights Reserved 5 31 Case 2 Removing jam from the Front Transport Path 1 Open the upper unit Refer to How to open and close the upper body of module 2 Open the customer service module and r...

Page 92: ...s Hyosung Inc All Rights Reserved 3 In case that the jam occurs in the Gate section remove the jammed bill 4 After removing the jammed bill close the customer service module and upper unit Refer to Ho...

Page 93: ...chine Nautilus Hyosung Inc All Rights Reserved 5 33 Case 3 Removing jam from BC Bill Checker 1 Open the customer service module and temporary stacker Refer to Opening Customer Service Module and Openi...

Page 94: ...Inc All Rights Reserved 3 Continue to hold the lever and remove the jammed bill inside the BC 4 After removing the jammed bill press the BC completely to lock 5 Close the Temporary Stacker and Custom...

Page 95: ...t Path 1 Open the Customer Service Module and Temporary Stacker Refer to Opening Customer Service Module and Opening Temporary Stacker 2 Remove the bill from TOP Transport Path 3 Lift the knob A and r...

Page 96: ...Open the Customer Service Module and Temporary Stacker Refer to Opening Customer Service Module and Opening Temporary Stacker 2 Lift the handle A and open the door Continue to hold the door so that i...

Page 97: ...remove the jammed bill 5 To remove the jammed bill from the TOP transport section open the Temporary Stacker and remove it turning the Roller in the arrow direction as the picture below 6 After remov...

Page 98: ...osung Inc All Rights Reserved Case 6 Removing jam from Mid Transport Path 1 Separate the lower unit from system Refer to How to open and close the lower unit 2 Turn the green knob A counterclockwise u...

Page 99: ...osung Inc All Rights Reserved 5 39 3 Turn the green knob A clockwise until the jammed bill occurred during entering into the cassette shows and then remove the jammed bill as shown in picture below 4...

Page 100: ...direction of the below picture to remove the jammed bill Refer to How to replenish the cassette with bills 3 If turning the Roller of inside from bottom to top the jammed bill will appear At this time...

Page 101: ...en the Reject Cassette Door Refer to How to remove the bills from reject cassette 3 Pull the Push Plate in the arrow direction as the picture below to remove the jammed bills Refer to How to remove th...

Page 102: ...1 Separate the upper unit from the system Refer to How to open and close the upper body of module 2 Open the Utility Cassette Door Refer to How to remove the bills from Utility Cassette 3 Turn the Gea...

Page 103: ...eign bodies 2 Bundle Bulk Note Separation Module 3 RJ Reject Gather the returned checks and return them at a time 4 BC Bill Checker Scan the check s image distinguish the real thing from false ones an...

Page 104: ...Printer HP C6602A Ink jet 1 Line Print Speed 31 25 ips Print Resolution 96dpi Auxiliary Function Retract Available Store the check not collected by the customer Input Media Reject Available Batch Canc...

Page 105: ...6 3 Check Conditions Acceptable condition 1 Bill which is very clean and can readily be recognized as a true check 2 Check has sufficient life or sizing to be handled easily 3 Check which can be manua...

Page 106: ...le CSM50 Operator Manual 6 4 Nautilus Hyosung Inc All Rights Reserved Unacceptable condition 1 Bill having serious wrinkles torn or broken section wherein paper fiber is broken and separation begins W...

Page 107: ...Manual Chapter6 Check Deposit Module CSM50 Nautilus Hyosung Inc All Rights Reserved 6 5 Check with print damage 2 Check having adequate life or sizing but stained seriously 3 Check with holes Perforat...

Page 108: ...t Module CSM50 Operator Manual 6 6 Nautilus Hyosung Inc All Rights Reserved 4 Check ragged and cannot be held straightly when one end is supported by a hand 5 Check with cellophane tape scotch tape et...

Page 109: ...Chapter6 Check Deposit Module CSM50 Nautilus Hyosung Inc All Rights Reserved 6 7 7 Gradually curved check checks tied by hand seal etc 8 Check with folded lines Note Check distortion should not exceed...

Page 110: ...ce in six months 3 Replace the Ink Cartridge when the quantity consumed of it is more than 4 5 million characters 4 S W Operation Green Sustainable Push for 3 seconds Ink Setting Reset Felt Clear Remo...

Page 111: ...Check Deposit Module CSM50 Nautilus Hyosung Inc All Rights Reserved 6 9 How to access CSM50 1 Open the upper fascia using key 2 Pull out the Check Deposit Module CSM50 by pressing the button and pulli...

Page 112: ...ow to open close each Module Opening low speed transport section of Bundle Put the Lever and pull it counterclockwise to release the lock Then continually lift it counterclockwise Opening main transpo...

Page 113: ...ith right hand and lifting the lever B with left hand lower the transport path clockwise Opening separation section of Bundle Put the Lever and pull it counterclockwise to release the lock Then contin...

Page 114: ...2 Nautilus Hyosung Inc All Rights Reserved Opening Main RJ Transport Section Holding the shaft D pull it forward and then lower it Opening PS Printer Put the Lever and pull it counterclockwise to rele...

Page 115: ...Module CSM50 Nautilus Hyosung Inc All Rights Reserved 6 13 How to replace the Cartridge Replace the cartridge as follows 1 Pull the Knob forward 2 Turn the Knob clockwise and pull it forward 3 Push do...

Page 116: ...SM50 Operator Manual 6 14 Nautilus Hyosung Inc All Rights Reserved How to replace the Felt Replace the felt as follows 1 Unfasten the screw of the left Up and disassemble the cover 2 Hold the Felt wit...

Page 117: ...lus Hyosung Inc All Rights Reserved 6 15 How to remove the check from Stack Bin Remove the check from the stack bin as follows 1 Insert the key in the lock and turn the key clockwise Lock Release 2 Ho...

Page 118: ...w speed transport section of Bundle 1 Open the low speed transport section of Bundle and remove the jammed check How to remove jam from separation section of Bundle 1 Open the separation section of Bu...

Page 119: ...ction of Main transport 1 Open the rear section of Main transport and remove the jammed check How to remove jam from Main RJ transport section 1 Open the Main RJ transport section and remove the jamme...

Page 120: ...t Module CSM50 Operator Manual 6 18 Nautilus Hyosung Inc All Rights Reserved Careful for the damage Be careful the shock when closing each module again after opening them Electromagnetic parts can be...

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