Nautilus Hyosung MONiMAX7800I Operator'S Manual Download Page 106

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Chapter6. Receipt Printer Operator Manual

6-4

Nautilus Hyosung Inc.

How to clear jamming in receipt printer

► How to clear receipt jam from the Printer
1. Release green lever by moving it to the left (CCW). Listen for a click.

2. Gently pull paper away from the print head.

3. Search for jammed paper and carefully remove it. Rotate the green wheel clockwise or

counterclockwise to assist in removing jammed paper

4. Push the green lever to lock it back in place. Listen for a click.

Summary of Contents for MONiMAX7800I

Page 2: ... History Operator Manual MX7800I System No Version Date Description of Change Chapter 1 V01 00 00 2016 11 17 New Publication All 2016 Nautilus Hyosung All Rights Reserved The content of this specification is protected by copyright laws 2016 11 17 1st Release ...

Page 3: ...9 Safety Security 2 20 Additional Function 2 22 Chapter3 For the beginning operator 3 1 Opening the Exterior Door 3 1 Opening the Security Enclosure 3 2 Accessing the Teller Display 3 3 Switching Power On Off 3 4 Switching Power On 3 4 Switching Power Off 3 5 Power Supply Status 3 6 Opening Closing the Security Enclosure Security Door 3 7 Environment 3 12 General Guidelines to Environmental Exposu...

Page 4: ...w to Empty the Reject Retract Box 5 10 How to Clear Jamming in cash dispenser 5 13 Remove jam from the upper horizontal transport path 5 14 Remove jam from the vertical transport path 5 16 Remove jam from the carriage 5 17 Remove jam from the transport path of the main body 5 18 Remove jam from the transport path of RJ RT box 5 19 Remove jam from the separation part 5 20 Remove jam from the transp...

Page 5: ...For the contact of maintenance staffs of Nautilus Hyosung see the E mail addresses and telephone numbers provided separately What is in This Manual MONiMAX referred to as MX This manual is designed to provide the operation guide for the MX7800I and the detailed description of the following Replenishing the notes and the receipt paper Emptying the notes and the checks Removing the jam like the note...

Page 6: ...nt such as monitor card reader printer and dispenser Fascia refers to the entire front portion of the unit including the portion where the customer transacts business Module refers to a plug in device that can be serviced or replaced Note s and bill s refer to the individual documents loaded into and dispensed from the dispenser Servicing and maintenance refer to the supervisor operator and techni...

Page 7: ...Head Cleaner Felt 24 H W Hardware 25 I F Interface 26 ISO International Standard Organization 27 JPR Journal Printer 28 LCD Liquid Crystal Display 29 MCU Magnetic Card Unit 30 OPL Operation Panel for Customers to Operate 31 OSD board On Screen Display Board 32 P S Power Supply 33 PIN Personal Identification Number 34 PNC Panel Control Board 35 PRT Endorsement Module 36 PTR Printer mainly Receipt P...

Page 8: ...perate the equipment Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and ...

Page 9: ...the equipment in an area away from any combustible materials The equipment may catch on fire from overheating or short circuit of the power supply unit Disassembly Warnings Do not disassemble or modify the equipment unless you are a certified engineer Contact the service center for maintenance adjustments and repairs Improper disassembly may cause fire or electrical shock Collapse Precautions Do n...

Page 10: ...ocument The related documents are listed as follows If needed please contact staffs of our technical support team and maintenance team Installation Manual Service Manual For the contact of maintenance staffs of Nautilus Hyosung see the E mail addresses and telephone numbers provided separately ...

Page 11: ...Removes inconvenience which occurs when bank clerks directly handle cash and checks with customers and relieves workload upon tellers by processing deposit withdrawal of cash check automatically Relieves risks and burden of directly handling cash check by directly keeping cash check deposited in a safe Allows tellers to calculate and close amount on hand faster than the existing manual calculation...

Page 12: ...he interface between the customer and MX7800I The customer selects transactions and requests information at the fascia Advertisement Display Cash Dispenser Slot Cash Out EPP Encryption PIN Pad RF Reader Contactless Card Reader Cash Check In Module Slot Cash Check Deposit Earphone Jack Card Reader Slot Receipt Printer Slot Customer Display with touch screen ID Card Scan Coin Dispenser Coin Out ...

Page 13: ...e Pack 1 Eng Expansion Slots 2 PCI 1 PCI Express x16 1 PCI Express x4 Q41 Main B D Serial Ports 3 Port Use for Coin USB Ports 12 Ports Main Board 12 Ports USB2 0 7Port HUB VGA Onboard On Board Dual VGA DVI HDMI Intel Q61 express chipset VGA CARD GT520 nVIDIA LAN 10 100 1000Mbps On Board Customer Display Display Type 21 5 TFT LCD Brightness 1 500 cd m SunLight Viewable Auto Brightness Day Night 2 S...

Page 14: ...ard Support Support Receipt Printer K SPR11 Printing Type Thermal Line Printing Printing Width 80mm Max Paper Specification Type Thermal Roll Paper Width Max 80mm Outer Diameter Max 210Φ Paper Roll Capacity 5 000 Transaction Roll Depends on Format Black Mark Paper Support None Black Mark Paper Option Cash Check In Module CCIM2 0 Media Size Width Min 60 mm 2 36 inch Max 102 mm 4 01 inch Length Min ...

Page 15: ... Automatic Shutter JPR Journal Printer Electronic Journal Dot JPR T JPR Option Safety Security Safety UL 291 Level 1 Front Access Body Cover Steel Locking device Cencon Lock Dual Lock Dual Combo Lock Single Combo Lock Option Key Lock Lever Key Alarm Seismic Heat Sensor Security Terminal Block External I F Camera CCD 2EA FACE HAND Panorama 180 1EA Camera I F Video Port w Pig Tail for internal Cam V...

Page 16: ...JCB J speedy Mastercard PayPass Mstripe Visa payWave MSD ID Scan ID Scanner ID Card 2D Barcode Video Banking Web Cam Logitech C615 1920X1080P 30Hz Use External mic Additional function Audio guidance Sound Card On Board ADA Audio guidance Available w Earphone jack cover plug Dimension Environment Battery System Battery Alarm Battery Option Heater 3 Heater Upper Bottom Left Bottom Right ...

Page 17: ...used to communicate with several devices such as a cash dispenser card reader receipt printer and EPP Basic Specification Item Specification Remarks Option CPU I5 4590 3 3GHz Memory DDR Memory 4GB DDR III Storage Device HDD 500 GB SATA TYPE FDD None 3 5 1 44MB ODD DVD RW SATA TYPE Operating System Windows 7 with Service Pack 1 Eng Expansion Slots 2 PCI 1 PCI Express x16 1 PCI Express x4 Q41 Main B...

Page 18: ...mation entered by the customer at the keypad The customer touch screen is used with the customer display The customer selects functions or enters information by touching the screen Basic Specification of PIN Pad Item Specifications Remarks Pin Pad PCI 3 0 EPP PCI Compliant Poly Carbonate Button Basic Specification of Customer Display Item Specifications Remarks Display Type 21 5 TFT LCD Brightness...

Page 19: ...Operator Manual Chapter2 Introduction 2016 Nautilus Hyosung Inc All Rights Reserved 2 9 Advertisement Display Basic Specification Item Specification Remarks Option Display Module 32 TFT LCD 300c d m2 ...

Page 20: ...tion Operator Manual 2 10 2016 Nautilus Hyosung Inc All Rights Reserved Teller Display Basic Specification Item Specification Remarks Option Display Module 10 1 TFT LCD 200cd m2 Input Method Touch Screen Res Touchscreen ...

Page 21: ...f the media is too mutilated or wrinkled to dispense or if a multiple pick occurs the dispenser sends the notes to the reject retract cassette Basic Specification Item Specification Remarks Option Sutter type Automatic Shutter Denomination US 20 20 20 20 20 ID 1 2 3 4 5 Maximum Dispense 50 Notes 1 transaction Number of cassettes 5 Cassettes Cassette Capacity 3 000 notes 1 cassette Cassette Key Non...

Page 22: ...TM fascia The consumer inserts an ATM card in the card entry slot and then removes the card to begin the transaction The dip card reader can read magnetic stripe cards and memory chip cards The dip card reader cannot retract capture or retain cards Item Specification Remarks Option Type Sankyo MCR DIP TYPE USB Anti Skimming Magnetic Stripe ISO 1 2 Read IC card Support Support ...

Page 23: ... and location and other desired information After the customer uses the ATM a printed record of the transaction information is presented through the appropriate printer entrance Basic Specification Item Specification Remarks Option Printing Type Thermal Line Printing Printing Width 80mm Max Paper Specification Type Thermal Roll Paper Width Max 80mm Outer Diameter Max 210Φ Paper Roll Capacity 5 000...

Page 24: ...ess Min 0 0762 mm 0 003 inch Max 0 203 mm 0 0079 inch Bundle Capacity 50 Mixed Notes and Checks 1 transaction One Single Deposit Slot Deposit Direction 4 way Capacity Deposit Cassettes 2 000 notes 1 cassette 2 000 checks 1 cassette Criteria for Deposit New Notes Checks Reject Cassettes 50 Mixed Notes and Checks Article6 Cassettes 10 Mixed Notes and Checks Escrow 50 Mixed Notes and Checks 1 transac...

Page 25: ...ll Rights Reserved 2 15 Power Supply The power supply unit converts AC power to DC power and provides the voltage to various modules within the system The power supply unit allows the user to turn on off the system enter power failure mode and perform other sequences ...

Page 26: ... the ATM A coin chute transports the coins from the coin dispenser to a pocket in the ATM fascia The coin dispenser provides the flexibility of cashing ATM transactions to a precise amount Basic Specification Item Specification Remarks Option Denomination 4 sorts 1 5 10 25 cents Dispensing Capacity 1cent 658ea 5cent 449ea 10cent 847ea 25cent 355ea ...

Page 27: ...port contactless transactions It is composed of a compact controller module and an antenna module Basic Specification Item Specification Remarks Option Audio guidance Beeper Transaction Interface 13 56MHz ISO14443 Type A B NFC and MiFare Payment Applications American Express Express Pay Discover Zip JCB J speedy Mastercard PayPass Mstripe Visa payWave MSD ...

Page 29: ...troduction 2016 Nautilus Hyosung Inc All Rights Reserved 2 19 Video Banking Basic Specification of Web Cam Item Specification Remarks Option Sample Picture Web Cam Logitech C615 1920X1080P 30Hz Use External mic Microphone Speaker ...

Page 30: ...Manual 2 20 2016 Nautilus Hyosung Inc All Rights Reserved Safety Security Item Specification Sample Picture Safety UL 291 Level 1 Front Access Locking device Cencon Lock Alarm Seismic Heat Sensor Security Terminal Block External I F ...

Page 31: ...lus Hyosung Inc All Rights Reserved 2 21 Item Specification Sample Picture Camera CCD 2EA FACE HAND Panorama 180 1EA Camera I F Video Port w Pig Tail for internal Cam Video Power w Pig Tail for Cam Anti Skimming Device Option Mirror Awareness Mirror ...

Page 32: ...ator Manual 2 22 2016 Nautilus Hyosung Inc All Rights Reserved Additional Function Item Specification Sample Picture Audio Guidance Sound Card On Board Voice PCBA ADA Audio Guidance Volume Control Support ADA Volume Control PCBA ...

Page 33: ...ights Reserved 3 1 Chapter3 For the beginning operator Opening the Exterior Door Open the exterior door as follows 1 Open the lower front door with key 2 Insert the key into the lock on the upper front hatch and turn the key clockwise Then open the upper front hatch pulling it upward ...

Page 34: ...hts Reserved Opening the Security Enclosure Open the Security Enclosure as follows 1 Unlock the security door refer to the relevant instructions detailed under Opening Closing The Security Enclosure Security Door for the configuration of MX7800I 2 Turn and pull the Handle Handle Cencon Lock ...

Page 35: ...or 2016 Nautilus Hyosung Inc All Rights Reserved 3 3 Accessing the Teller Display To open pull the handle and open the teller display refer to pictures below Note Before closing the fascia be sure to return the teller display to its original position ...

Page 36: ...erts AC power to DC power and provides the voltage to various modules within the system The power supply unit allows the user to turn on off the system enter power failure mode and perform other sequences The system turning on process is as follows 1 Press the standby switch to ON side 1 Main power switch should be turned ON 2 2 The system will be turn on automatically ...

Page 37: ...off process is as follows 1 Press the standby switch to OFF side for 1 second 2 The system will be shut down automatically 3 The operating system will shut down then power will turn off WARNING Do NOT operate Main Switch when you would like to turn off the power It may cause damage to operate system or destabilize control electronics in ATM ...

Page 38: ...stem Switch Status Main S W is pressed on ON position AC power is being supplied to the power supply unit and only AC IN LED is turned on Main S W is pressed on OFF position AC power is not supplied to the power supply unit and all status LEDs are turned off STAND BY S W is pressed on ON position The system is turned on and AC IN and DC OUT LEDs are turned on STAND BY S W s pressed OFF position Sy...

Page 39: ... the lock is shelved Instead the Shelved Mode combination is used to open the lock without any Smart Key The default Factory Combination is set to 50 25 50 Practice opening the lock in shelved mode with the default factory combination until you are comfortable with its operation The default combination may be changed in which case the new combination would be used to open the lock while in Shelved...

Page 40: ...bination has been correctly entered the LCD will read OPr meaning Open right 4 Turn the dial right CW until it stops The lock s bolt is now retracted and the lock is open 5 Turn the handle to the left CCW and open the security door 7 Turn the dial a minimum of one complete rotation to the left CCW to extent the bolt ...

Page 41: ...may change the default Factory Combination of 50 25 50 to a new combination to be used while the lock is still in Shelved Mode Once you have changed the combination for the first time you may want to change the combination again to a different Shelved Mode combination You can even change it back to the Factory combination of 50 25 50 This is an option that is only available while the lock is in Sh...

Page 42: ...sert Change Key Insert the change key into the change key socket on the back of the lock WARNING Do not close the door Leave the door open during this process until your are comfortable opening the lock with the new combination 6 Extend Bolt Turn the Dial to the left CCW to extend the bolt 7 Power Lock Turn the dial to the left CCW until the Change Key symbol along with Enter Combination is displa...

Page 43: ... is displayed 13 EOP Power Lock EC Turn the dial to the left CCW until EC Enter Combination is displayed 14 EC Enter New Shelved Mode Combination OPr Enter the new shelved mode combination by pressing those digits on the lock s keypad The numbers will be displayed on the LCD as they are entered When the combination has been correctly entered the LCD will read OPr meaning OPen right 15 OPr Retract ...

Page 44: ...st always be kept to a minimum Cold temperature exposure is extremely critical Caution If the ATM is opened and exposed directly to rain sleet or snow the supplies printer paper etc or the equipment modules may be damaged To avoid damage to the supplies or equipment when rain sleet or snow is present observe the following Clear the upper fascia bezel of water ice or snow before opening the ATM Mak...

Page 45: ...The description of these components is as follows 1 TEMP Sensor When the resistance value of TEMP Sensor changes according to the change of the ambient temperature NTC TERMISTOR 10 0kΩ of SENSING BULB detect the change of temperature The heater will be driven only when the detected temperature is lower than the configured temperature Turn on off the heater through the relay of Main PCB 2 Fan Motor...

Page 46: ...te is defined on the basis of the bank s application The diagram below shows the overall configuration of the Cash Check In Module and the function of the main module is described in the next paragraph ALG Section To read MICR of checks auto alignment is executed in this section Separation Section The cash and check deposited together is separated by sheets on the separation section In case of the...

Page 47: ...ulation of ECB are stored by force At this time they don t pass through the temporary stack section RECOG Recognition Module This section reads the MICR character written on the checks through the magnetic head Escrow Section In this section cash and check that are receivable is stacked in a lump and they are fed to the cash check cassette or rejection section by the command of the higher rank Bun...

Page 48: ...ss 0 0762 0 203 mm Maximum Number of Deposit Deposit Up to 50 Notes Mixing Storage Capacity Deposit Cassette Cash 1ea 227 mm Max 2 000 with New Notes Check 1ea 227 mm Max 2 000 with New Notes RT A6 Cassette Retract 1ea 29 mm Max 50 with New Notes A6 7 mm Max 10 with New Notes Item Specification Remarks Processor S3C2440A ARM9 32bit RISC 400MHZ Upper Level of Interface USB1 1 Full Speed USB2 0 HUB ...

Page 49: ...earance Item Specification Remarks CCIM Dimensions Width 213 2 mm Length 856 2 mm Height 750 2 mm Weight 80Kg except Cash Check weight Deposit Cassette Cash Check Dimensions Width 309 2 mm Length 162 2 mm Height 310 2 mm Weight 4 5Kg except Cash Check weight RT A6 Cassette Dimensions Width 274 2 mm Length 169 2 mm Height 62 2 mm Weight 1 1Kg except Cash Check weight ...

Page 50: ...Operator Manual Chapter4 Cash Check In Module CCIM 2016 Nautilus Hyosung Inc All Rights Reserved 4 5 Cash Check Conditions Please refer to Bill Conditions in Chapter5 Cash Dispenser ...

Page 51: ...t to hurt your hand Note Any branch personnel should not attempt to remove any jams without powering down the ATM Location Map to remove jam The Cash Check In Module CCIM can be divided into 12 modules as follows BM3 Module includes ESCROW Module and RT CASSETTE Module BOTTOM Module includes CASH CASSETTE Module and CHECK CASSETTE Module Zone Abbreviation Description BUNDLE Bulk Note Separation Mo...

Page 52: ...PPER B2 Upper Guide of Body Module2 B2 BOTTOM B2 Bottom Guide of Body Module2 3WAY1 Control Assembly of 3Way Gate1 REJECT Reject Module 3WAY2 Control Assembly of 3Way Gate2 B4 GUIDE B4 Guide of Body Module1 ESCROW Escrow Module RT A6 Retract A6 Cassette CASSETTE1 Cash Cassette CASSETTE2 Check Cassette Open Status of Unit Transport Path ...

Page 53: ... Remove a jammed note or foreign substances If necessary turn the green knob 1 clockwise or counterclockwise to easily remove the jammed note as shown in the picture below picture 3 After checking if the jammed note is removed close the door Case2 1 After opening the Bundle Module and SCM remove a jammed note If necessary turn the green Knob 1 to move the note to easily remove the jammed note Remo...

Page 54: ...am on the first transport path push the lock lever in the arrow direction as shown in the picture and open the First Transport Path 2 Remove a jammed bill or foreign substances 3 After checking if the jammed bill is removed completely close the First Transport Path pushing the lock lever in the yellow arrow direction as shown in the picture Opening SCM to remove jam Closing SCM after removing jam ...

Page 55: ... BC section push the lock lever in the arrow direction as shown in the picture and open the BC section 2 Remove a jammed Note or foreign substances 3 After checking if the jammed Note is removed completely close the BC section by pushing the lock lever in the yellow arrow direction as shown in the picture Opening BC Zone to remove jam Closing BC after removing jam ...

Page 56: ...ever in the arrow direction as shown in the picture and open the ALG section 2 Remove a jammed Note or foreign substances If necessary turn the green knob2 clockwise or counterclockwise to easily remove the jammed Note as shown in the picture below 3 After checking if the jammed Note is removed completely close the ALG section Opening Zone to remove jam Turning the green knob to remove jam ...

Page 57: ...ush the lock lever in the arrow direction as shown in the picture and open the Recog Transport Section 2 Remove a jammed Note or foreign substances If necessary turn the green knob 3 clockwise or counterclockwise to easily remove the jammed Note as shown in the picture below 3 After checking if the jammed Note is removed completely close the Recog Transport Section Pushing the lock lever to open Z...

Page 58: ...s a jam on Zone push the lock lever in the arrow direction as shown in the picture and open Zone 2 Remove a jammed Note or foreign substances If necessary turn the green knob 3 clockwise or counterclockwise to easily remove the jammed Note as shown in the picture below 3 After checking if the jammed Note is removed completely close Zone as shown in the picture Pushing the lock lever to open Zone O...

Page 59: ...s a jam on Zone push the lock lever in the arrow direction as shown in the picture and open Zone 2 Remove a jammed Note or foreign substances If necessary turn the green knob 3 clockwise or counterclockwise to easily remove the jammed Note as shown in the picture below 3 After checking if the jammed Note is removed completely close Zone as shown in the picture Pushing the lock lever to open Zone O...

Page 60: ... is a jam on Zone 1 2 push the lock lever in the arrow direction as shown in the picture and open the BM2 Transport Section 2 Remove a jammed Note or foreign substances 3 After checking if the jammed Note is removed completely close BM2 Transport Section as shown in the picture 4 If it is necessary to remove the inside jam of ALG open the ALG guide as shown in the picture Pushing the lock lever Op...

Page 61: ...one push the lock lever in the arrow direction as shown in the picture and open Zone 2 Remove a jammed Note or foreign substances If necessary turn the green knob 3 clockwise or counterclockwise to easily remove the jammed Note as shown in the picture below 3 After checking if the jammed Note is removed completely close Zone as shown in the picture Opening Zone Closing Zone ...

Page 62: ...e is a jam on Rejection Section open the door as shown in the picture 2 Remove a jammed Note or foreign substances If necessary turn the green knob 5 clockwise or counterclockwise to easily remove the jammed Note as shown in the picture below 3 After checking if the jammed Note is removed completely close the door Removing jam from Reject Section ...

Page 63: ...he green arrow direction and then push the BM3 in the yellow arrow direction as shown in the picture 2 Remove a jammed Note or foreign substances If necessary turn the green knob 6 clockwise or counterclockwise to easily remove the jammed Note as shown in the picture below 3 After checking if the jammed Note is removed push the green button and completely close Zone as shown in the picture Opening...

Page 64: ...e green arrow direction and then push the BM3 in the yellow arrow direction as shown in the picture 2 Remove a jammed Note or foreign substances If necessary turn the green knob4 5 clockwise or counterclockwise to easily remove the jammed Note as shown in the picture below 3 After checking if the jammed Note is removed push the green button and completely close Zone as shown in the picture Opening...

Page 65: ...upper figure clockwise or counterclockwise and move the BM3 Refer to figures below to remove the jammed Note more easily 3 Be careful for the film inside the Escrow not to be missed or damaged during removing the jammed Note or foreign substances 4 After removing jam completely release the lock lever 8 to open and push the switch4 upper figure 5 And then come out one note from the escrow module An...

Page 66: ...6 Cassette using key as shown in the picture of Separating Retract BOX And remove a jam as shown in the picture of Removing jam from Retract 3 To remove a jam or media from inside the RT A6 Cassette open the door with the key Refer to the picture of Opening or closing the door of Retract BOX and remove the jam by lifting up the A6 Guide as shown in the picture of Removing jam from Retract Section ...

Page 68: ...s shown in the picture To easily remove the jammed Note turn the green knob 3 4 clockwise or counterclockwise To remove a jam or media from inside the Cassette open the door with the key And drop down the Push Plate by pressing the lever to remove the jammed Note 3 After removing jam close the door and turn the key to the left And then it is locked 4 To mount the Cassette turn the key to the left ...

Page 69: ...r Manual 4 24 2016 Nautilus Hyosung Inc All Rights Reserved Removing jam from cassette section Turning the key to the right to open the door and turning the key to the left to close the door Pressing the green lever to drop down the Push Plate ...

Page 70: ...reen grip insert Ink Cartridge in the cartridge adaptor as shown in the picture And then release the green grip Ink cartridge will be locked Note Before mounting Ink Cartridge see Ink Cartridge installing guide in the packing bag 3 Push the green knob completely in the green arrow direction until you hear the click of the latch and then it is locked automatically as shown in the picture After repl...

Page 71: ...n on CCIM Other is using VDM As it is alternative they can choose one of them for their convenience Case 1 Using DIP switch and the button on CCIM 1 Replace Ink Cartridge Refer to 1 How to replace Ink Cartridge 2 Lift up the DIP Switch 1 as shows the picture DIP Switch 1 3 Press the green button on PRT capping module installed BM3 for 3 seconds as shows the picture Pressing the green button 4 Push...

Page 72: ... side menu of CCIM lifetime info screen and select Execute the detail information of Ink Cartridge will be shown CCIM Ink Cartridge Info Screen 2 Reset PRT Cartridge Count by click Clear button Note Mileage displayed on screen means the number of printed characters If it is greater than 4 5 million it will be displayed in red And you have to replace the Ink Cartridge Note Ink Count Clear is Availa...

Page 73: ...ble the felt unit step by step as shows the picture Dissembling the Felt Unit At that time Rotate two captive screws counterclockwise completely 2 Rotate the felt adaptor as shows the picture Replacing Ink Head Cleaner Felt and remove the old one by using the pin set 3 After replacing the new one by removing the tape assemble the felt unit in the reverse process Dissembling the Felt Unit Replacing...

Page 74: ...Cash Dispenser Bill Conditions Acceptable condition 1 Bill which is very clean and can readily be recognized as a true bill 2 Bill has sufficient life or sizing to be handled easily 3 Bill which can be manually held straightly when one end is held by a hand and the bill is slightly curved vertically ...

Page 75: ...nual 5 2 2016 Nautilus Hyosung Inc All Rights Reserved Unacceptable condition 1 Bill with serious wrinkles torn or broken section wherein paper fiber is broken and separation begins Wrinkle Torn Broken section Wrinkle Torn Broken Section ...

Page 76: ...ate life or sizing but stained seriously 3 Bill with holes Perforated bill 4 Bill ragged and cannot be held straightly when one end is supported by a hand Stained Hole 20mm 0 79inch 35mm 1 38inch When the bill is held by 20mm 0 79inch and the straightness of the bill is 35mm 1 38inch or less it cannot be used ...

Page 77: ...sh Dispenser Operator Manual 5 4 2016 Nautilus Hyosung Inc All Rights Reserved 5 Bill with cellophane tape scotch tape etc 6 Bill with folds 7 Gradually curved bill bills tied by hand seal etc Tape Fold Band seal ...

Page 78: ...Operator Manual Chapter5 Cash Dispenser 2016 Nautilus Hyosung Inc All Rights Reserved 5 5 8 Bill with folded lines Case 1 Case 2 Case 3 Note Bill distortion should not exceed 10 mm 0 39inch ...

Page 79: ...he other hand pull out slightly and support the cash cassette from bottom with the hand pushed the lever A and pull out to the end of the cassette 2 Place the cash cassette on a flat level platform and turn the green lever clockwise to unlock a cassette cover Then lift up the cassette cover Note 1 Completely open the cassette cover as picture below when replenishing a cash cassette ...

Page 80: ... key type cassette open the cassette cover using the key like the picture below 3 Pull black push plate back completely until it is locked against the cash plate latch 4 Pull the Push Plate after pressing the Green Color Button C 5 Set the bills and push the Push Plate to the location where the bills are set ...

Page 81: ...h cassette with the bills 1 Fan the bills so that the bills are not sticking together 2 Remove all bills with holes or bills that are torn 3 Unfold the folded bills 4 Place the bills correctly 6 Turn the green lever clockwise and completely close the cassette cover Note 1 If you have the key type cassette close the cassette cover using the key like the picture below ...

Page 82: ...us Hyosung Inc All Rights Reserved 5 9 7 Holding a cassette handle with one hand and supporting the cassette from the bottom with the other hand place the cassette carefully on the set guide of the CDU and push it completely until it is locked in place ...

Page 83: ...d All bills in the retract area of the box can be reused and bills found in the reject area may not be reused Any bills rejected will be rejected again and it may cause a major bill jam taking the CDU down Note After all jams have been removed it is imperative that you test the complete unit via diagnostics 1 Push the lever A and holding a Reject Retract Box handle B with the other hand pull out s...

Page 84: ... open the box lid Note If you have the key type Reject Retract box open it using the key like the picture below 3 Remove both rejected and retracted bills from the box Push the edge of transparent component when remove retracted bills PRE CAUTION Don t recycle rejected bills any more Doing so will cause not only the same reject ...

Page 85: ...problem but other unexpected problems such as jams on cash dispenser 4 Use the reverse order of 1 3 to put Reject Retract Box together into cash dispenser again The Reject Retract Box must be fully inserted Otherwise it will happen problems and the error code will display at monitor promptly ...

Page 86: ...ate an ATM stop process and shut down process when SHUTDOWN is displayed you may release the switch wait until machine shuts down completely to clear jams Note Any branch personnel should not attempt to remove any jams without first powering down the ATM 2 Undock the CDU and slide out completely Then perform the following steps for each case to clear the obstruction ...

Page 87: ...upper horizontal transport path Remove jam from the upper horizontal transport path 1 Pull the lever with both hands while pressing it inward and then remove the bill 2 Pull the lever with both hands while pressing it inward see the picture of 1 and lift up E part as the below picture Then remove the jammed bill ...

Page 88: ...pter5 Cash Dispenser 2016 Nautilus Hyosung Inc All Rights Reserved 5 15 3 Put down the E part and press the D part in the direction of arrow until it fixes CAUTION DO NOT put down the E part after first closing the D part ...

Page 89: ...ove jam from the vertical transport path Remove jam from the vertical transport path 1 Pull the green lever of the bottom with lifting it up and open the F part Then remove the bill 2 Press the lever with hand as the below picture until the F part fixes This position is where the jammed bill is ...

Page 90: ...ung Inc All Rights Reserved 5 17 Remove jam from the carriage Remove jam from the carriage 1 Rotate the carriage by turning the knob G and remove the jammed bill 2 After removing the jammed bill turn the knob G and return the carriage to the original position ...

Page 91: ...m from the transport path of the main body Remove jam from the transport path of the main body 1 Turn the knob G and match the tooth form 2 Lift up the carriage with hand and move it to the throat 3 Turn the knob G and move the jammed bill to the location to clear it easily Then remove the jammed bill ...

Page 92: ... Nautilus Hyosung Inc All Rights Reserved 5 19 Remove jam from the transport path of RJ RT box Remove jam from the transport path of RJ RT box 1 Demount the Reject Retract Box Refer to How to empty the Reject Retract Box 2 Remove the jammed bills ...

Page 93: ... 5 20 2016 Nautilus Hyosung Inc All Rights Reserved Remove jam from the separation part Remove jam from the separation part 1 Demount the cassette Refer to How to replenish the Cash Cassette 2 Remove the jammed bill as shown in below picture ...

Page 94: ...m from the transport path of reject 1 Turn the Knob H clockwise or counterclockwise according to the location of the jam and remove the jammed bill 2 If turning the Knob H counterclockwise the jammed bill will move in the direction of the Transport Path 3 If turning the Knob H clockwise the jammed bill will move in the direction of the RJ RT Box ...

Page 95: ...Chapter5 Cash Dispenser Operator Manual 5 22 2016 Nautilus Hyosung Inc All Rights Reserved How to Reset Main Board How to Reset Main Board 1 Press the hole in the red circle with a stick and reset ...

Page 96: ... Cassette Base Guide Setting for the Horizontal Size of Each Denomination 1 Open the cassette cover as shown in below picture 2 Pressing the green parts on the end of the shaft supporting the Push Plate with one hand lift up the Push Plate and take it out with the other hand Also take out the Push Plate on the other side in the same way 3 Completely take out the Push Plate and gently place it insi...

Page 97: ...Reserved 4 Pressing the green part and slightly lifting it up take out the Hook 5 After taking out the Hook Part push the Guide in the direction of yellow arrow and take it out 6 Remove current 6 LOWER NOTE SPACER as shown in below Press HOOK in the green arrow and pull up the Spacer ...

Page 98: ...000159 116 10 4460000167 148 3 4460000160 120 11 4460000168 152 4 4460000161 124 12 4460000169 156 5 4460000162 128 13 4460000170 160 6 4460000163 132 14 4460000171 164 7 4460000164 136 15 4460000172 168 8 4460000165 140 16 4460000173 172 Recommended spacer for note size 8 For the desired denomination size mount the Guide matching it with the white line Press it until clicking sounds Mount the rem...

Page 99: ... Operator Manual 5 26 2016 Nautilus Hyosung Inc All Rights Reserved 9 Vertically insert two kinds of Shaft and turn the hand holding the Push Plate 10 Then check whether A Shaft matches the white arrow The other side is same ...

Page 100: ...ze of Each Denomination 1 Unfasten the caught Hook in the arrow direction and gently take out the Guide pulling it in the C direction 2 Also unfasten the Hook on the other side in the arrow direction and completely take out the Guide pulling it in the C direction 3 Remove 6 Upper note SPACER Then lift up HOOK and pull out Spacer from guide ...

Page 101: ...0000155 74 5 3 4460000151 64 5 8 4460000156 77 0 4 4460000152 67 9 4460000157 79 5 5 4460000153 69 5 Recommended spacer for note size 5 After matching the height white line with the desired bill size push it in the arrow direction However be sure to push it after matching the height of the other side of the Guide 6 After also matching the other side of the Guide with the height of the desired bill...

Page 102: ...5 29 Change Note Index Change Note Index 1 After change Change the denomination label 2 After adjust cassette have to change assigned denomination value in Supervisor mode Note To assign new denomination in supervisor mode please contact software develops part or Technical Support Center ...

Page 103: ... from high temperature and humidity If the paper is stored in a place where temperature is above 50 or humidity is above 90 RH the coloring capability may deteriorate or the paper surface may inflate 2 Refrain from exposing to direct sunlight The paper surface can be inflated if you expose it to direct sunlight or leave it under the fluorescent lamp for a long time 3 Keep it away from the organic ...

Page 104: ...to loading the roll To load the paper roll into the printer please follow the procedure below 1 Open the upper front door with key 2 Rack out the receipt printer by pressing the orange button and pulling the orange handle towards you 3 Insert the paper axis into the center of receipt roll and mount it onto the charger 4 Have receipt paper go down the white tension bar as shown in the picture and t...

Page 105: ...016 Nautilus Hyosung Inc All Rights Reserved 6 3 Note 1 Refer to diagram stickers placed on either side of the center section of the thermal printer 2 A test receipt will print Remove the test receipt from the printer after it finishes printing ...

Page 106: ...eceipt jam from the Printer 1 Release green lever by moving it to the left CCW Listen for a click 2 Gently pull paper away from the print head 3 Search for jammed paper and carefully remove it Rotate the green wheel clockwise or counterclockwise to assist in removing jammed paper 4 Push the green lever to lock it back in place Listen for a click ...

Page 108: ...des the flexibility of cashing ATM transactions to a precise amount Replenishing the Coin Dispenser Replenishing the Coin Dispenser 1 To replenish the coin dispenser with the coin pull the coin dispenser servicing tray out to its fully extended position while pressing the green button 2 Open the cover of coin hopper and pour the container into the coin hopper using a pre filled container of coins ...

Page 109: ...e threads from bags may cause jams in the coin dispenser Pour the coins into the coin hopper slowly If poured too quickly it may cause a jam Do not pour bent coins into the hopper If coin dust accumulates in the hopper during use it may cover the outlet sensor and causes the malfunction 3 Repeat the procedure for the other three coin hoppers in the coin dispenser 4 Push the coin dispenser s servic...

Page 110: ... coin hopper Note To assemble again push the coin hopper in the coin dispenser base until hearing clicking sound 2 Open the cover of coin hopper and remove all coins 3 Remove motor assembly from base 4 Clear the jammed coin by either Rotate the disk manually first counter clock wise and then clock wise to free the coin or Push the coin back in using another coin ...

Page 111: ... Operator Manual 7 4 2016 Nautilus Hyosung Inc All Rights Reserved 5 Remove any debris from the disk bed assembly 6 Clean the exit window opto with a clean dry cloth 7 Re assemble as described 8 Refill and test the hopper ...

Page 112: ...ollowing are suitable for cleaning CONTURAN Cleaning aids e g Cloths Wash leathers Sponges Squeegees with a lot of water Neutral wetting agents e g Ammonia Mineral spirits For stubborn marks Solvents e g Mineral spirits Acetone Trichloroethylene Cellulose thinners Benzine 3 Unsuitable cleaning methods All strongly alkaline caustic solutions as well as acids especially hydrofluoric acid and cleaner...

Page 113: ... not use scraper blades Scraping with steel blades could cause scratches on the coated surface of the glass In the event of non observance of these cleaning instructions Nautilus Hyosung accepts no liability Note If the suggested cleaning methods do not work please consult Nautilus Hyosung In the event of non observance of these cleaning instructions Nautilus Hyosung accepts no liability ...

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Nautilus Hyosung MONiMAX7800I, Operator'S Manual

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