Nautel XR12, Preinstallation Manual

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XR12 Transmitter Pre-installation Manual Pre-installation assistance
Page 11-4 Issue 0.17 2005-08-31
Online documentation
Nautel provides documentation online to customers, letting you familiarize yourself with
specifications, operation, maintenance and troubleshooting prior to the delivery of your equipment.
(Documentation is also provided on CDROM and in paper binders that are delivered with the
transmitter.)
Onsite support
If you require onsite assistance, Nautel’s field support specialists can help you prepare your site and
ensure that your XR12 transmitter installation can proceed as quickly as possible. For more
information about onsite support, including scheduling and pricing, contact Nautel Customer
Service:
• Telephone: +1.902.823.3900
• Fax: +1.902.823.3183
• Email: support@nautel.com
After business hours (Atlantic time or Eastern time in North America), requests sent by fax or email
will be acknowledged within one working day.
Training
Nautel's SBE-certified broadcast training programs satisfy your day-to-day knowledge requirements.
Students participating in Nautel's broadcast transmitter or RF basics training programs earn one SBE
credit for each completed day of training. Nautel’s comprehensive selection of training programs will
help customer staff develop valuable skill sets, reduce downtime, and make the most of the
customer’s technology investment.
Nautel training programs are made up of individual modules that can be 'mixed and matched' to meet
the customer’s specific training needs. All Nautel training courses are available at the Nautel Training
Center. Training can also be provided at the customer’s facility, and training the customer’s technical
staff on the customer’s transmitter.
All Nautel training courses combine classroom and hands-on laboratory work to ensure a balanced
learning experience.