natus Nicolet EEGwireless32, User Manual, Page: 129 / 138

April 27, 2015
12-3
Frequently Asked Questions
Question 1: Why can't I select my amplifier from the amplifier selection
screen?
There are a number of reasons why you may not be able to select an amplifier. The
problem is typically indicated in the "Amplifier Details" box at the bottom of the
Wireless Amp selection screen.
Problem: The amplifier is associated with a different computer.
Solution:
You can either delete the current data off the amplifier using the computer with which
you started the initial recording, or use the amplifier configuration utility to break the
association.
1. Connect the amplifier via the micro USB cable to a computer that has the
configuration utility installed.
2. Double-click the Nicolet Wireless Configuration Utility icon on the desktop.
3. Go to Tools and select Clear association .
4. Close the window. The amplifier is now be ready for data acquisition.