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19
Troubleshooting
If you are experiencing problems related to your Native Instruments product that the supplied
documentation does not cover, there are several ways of getting help.
Before getting help please make sure you have downloaded the latest MASCHINE software from Na-
tive Access.
19.1 Knowledge Base
The Online Knowledge Base gathers useful information about your Native Instruments product
and can be of great help to solve possible issues you may encounter. You can reach the Knowl-
edge Base via:
www.native-instruments.com/knowledge
19.2 Technical Support
If no Knowledge Base entry matches your problem, or if the matching entry does not solve the
problem, you can use the Online Support Form to contact the Technical Support team of Na-
tive Instruments. The Online Support Form will ask you to enter information about your hard-
ware and software setup. This information is essential for our Support team to be able to pro-
vide you with quality assistance. You can reach the Online Support via:
.
When communicating with the Native Instruments Support team, keep in mind that the more
details you can provide about your hardware, your operating system, the version of the software
you are running, and the problem you are experiencing, the better they will be able to help you.
In your description, you should mention:
▪
How to reproduce the problem
▪
What you have already tried to fix the problem
▪
A description of your setup, including all hardware and the version of your software
Troubleshooting
Knowledge Base
MASCHINE MIKRO - Manual - 898
Summary of Contents for Maschine Mikro MK2
Page 1: ...MANUAL ...
Page 106: ...The Preferences MIDI page Basic Concepts Preferences MASCHINE MIKRO Manual 106 ...
Page 109: ...The Preferences Default page Basic Concepts Preferences MASCHINE MIKRO Manual 109 ...
Page 126: ...The Preferences panel Hardware page Basic Concepts Preferences MASCHINE MIKRO Manual 126 ...
Page 129: ...The Preferences panel Colors page Basic Concepts Preferences MASCHINE MIKRO Manual 129 ...
Page 135: ...Basic Concepts Syncing MASCHINE using Ableton Link MASCHINE MIKRO Manual 135 ...
Page 749: ...Tremolo Perform FX in the Control area Effect Reference Perform FX MASCHINE MIKRO Manual 749 ...
Page 928: ...Z Zone page software 869 ZONE page controller 870 Index MASCHINE MIKRO Manual 928 ...