GUITAR RIG SESSION – 40
If the Control Panel is missing, the driver is most likely not installed at all. In this case, please
re-install the driver as described above.
If all the drop-down menus of the Control Panel are grayed out, the SESSION I/O is not rec-
ognized by the driver. Something might be wrong with the USB connection, see the following
sections for details.
6.2.2 USB Issues
The SESSION I/O is a USB 2.0 interface and will not work on a USB 1.0/1.1 port. Always
connect it directly to a USB 2.0 port on your computer. The port needs to fulfill the minimum
power specification for a USB 2.0 port (500 mA). On certain computers, the USB 2.0 ports
do not meet the official USB 2.0 power specification. In this case, you may see a message,
saying that there is not enough power available to operate your device. The SESSION I/O may
produce crackles or may not work at all.
•
If your computer is unable to supply the necessary amount of bus power, try connecting
your SESSION I/O to a USB 2.0 hub with external power-supply. Avoid connecting other
devices to the hub, as every bus-powered device will diminish the total amount of power
available.
•
In case of failures, it is useful to check if SESSION I/O works if you disconnect any other
USB device from the computer.
•
If you are experiencing audio dropouts or other problems that may be related to the USB
connection, try connecting the SESSION I/O to another USB 2.0 port.
•
A bad USB cable can be responsible for audio dropouts and/or other connectivity problems.
Try using a different cable bearing the official USB logo, in some cases using a shorter
cable might help.
•
If you are experiencing problems with SESSION I/O crashing or performing badly on a
Windows machine, the first thing to do is to disable power management for the USB hubs,
which is turned on by default. Go to the Device Manager (Control Panel > System >
Hardware) and right click a USB hub to bring up its properties. On the Power Management
page, uncheck all boxes. Repeat for each hub and reboot.
Summary of Contents for Guitar Rig Session
Page 1: ...HARDWARE REFERENCE...
