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National Instruments
B-1
B
Technical Support and
Professional Services
Log in to your National Instruments
ni.com
User Profile to get
personalized access to your services. Visit the following sections of
ni.com
for technical support and professional services:
•
Support
—Technical support at
ni.com/support
includes the
following resources:
–
Self-Help Technical Resources
—For answers and solutions,
visit
ni.com/support
for software drivers and updates,
a searchable KnowledgeBase, product manuals, step-by-step
troubleshooting wizards, thousands of example programs,
tutorials, application notes, instrument drivers, and so on.
Registered users also receive access to the NI Discussion Forums
at
ni.com/forums
. NI Applications Engineers make sure every
question submitted online receives an answer.
–
Standard Service Program Membership
—This program
entitles members to direct access to NI Applications Engineers
via phone and email for one-to-one technical support, as well as
exclusive access to self-paced online training modules at
ni.com/self-paced-training
. All customers automatically
receive a one-year membership in the Standard Service Program
(SSP) with the purchase of most software products and bundles
including NI Developer Suite. NI also offers flexible extended
contract options that guarantee your SSP benefits are available
without interruption for as long as you need them. Visit
ni.com/ssp
for more information.
For information about other technical support options in your
area, visit
ni.com/services
, or contact your local office at
ni.com/contact
.
•
Training and Certification
—Visit
ni.com/training
for training
and certification program information. You can also register for
instructor-led, hands-on courses at locations around the world.
•
System Integration
—If you have time constraints, limited in-house
technical resources, or other project challenges, National Instruments