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National Instruments Corporation
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Troubleshooting
This appendix gives troubleshooting instructions for the FP-20
xx
and
FieldPoint software.
Software Configuration Problems
Error when Browsing in Comm Resource Configuration Dialog Box
Possible causes and solutions:
•
Your Ethernet adapter is not installed properly. To install your Ethernet
adapter, select
Start»Settings»Control Panel
and double-click
Network
. Your Ethernet adapter should appear in the list of installed
components. If it does not appear, reinstall the software that came with
your Ethernet adapter. If you do not have this software, contact the
Ethernet adapter manufacturer.
•
Your Ethernet adapter is installed, but TCP/IP protocol is not.
TCP/IP is the network protocol used to communicate over Ethernet
to the FP-20
xx
. Select
Start»Settings»Control Panel
and
double-click
Network
. TCP/IP should appear in the list of installed
network components. If it does not appear, select
Protocol
from the
Network Component Type dialog box and click
Add
. In the Select
Network Protocol dialog box that appears, select
Microsoft
as the
manufacturer and
TCP/IP
from the
Network protocol
list. Click
OK
.
You may need the Microsoft Windows diskettes or CD that came with
your computer, and you may have to restart your computer after
closing the
Network
control panel.
FP-20
xx
Does Not Appear in Remote System
Explorer Dialog Box When Browsing
Possible causes and solutions:
•
Verify that there is power to the FP-20
xx
, and that both the module and
the computer are properly connected to the Ethernet network. The
module’s
POWER
and
LINK
LED indicators should be lit. When you
click
Browse
, the
ACTIVE
LED on the FP-20
xx
should flash to
indicate that communications are taking place.