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11.5 WARRANTY TERMS & CONDITIONS
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable quality and the failure does not amount to
a major failure. This warranty is provided in addition to your rights under the Australian
Consumer Law.
Directed Electronics Australia Pty Ltd (Directed Electronics) warrants that this product is free
from defects in material and workmanship for a period of 12 months from the date of purchase
or for the period stated on the packaging. This warranty is only valid where you have used
the product in accordance with any recommendations or instructions provided by Directed
Electronics.
This warranty excludes defects resulting from alterations of the product, accident, misuse,
abuse or neglect. In order to claim the warranty, you must return the product to the retailer
from which it was purchased or if that retailer is part of a National network, a store within
that chain, along with satisfactory proof of purchase. The retailer will then return the goods to
Directed Electronics.
Directed Electronics will repair, replace or refurbish the product at its discretion. The retailer
will contact you when the product is ready for collection. All costs involved in claiming this
warranty, including the cost of the retailer sending the product to Directed Electronics, will be
borne by you.
Ph: +61 03 8331 4800 | Email: [email protected]
