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EFTPOS

Quick Reference Guide for

NAB Integrated

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Summary of Contents for EFTPOS

Page 1: ...EFTPOS Quick Reference Guide for NAB Integrated...

Page 2: ...l RS232 to USB adaptor if your POS does not have a COM port available for use optional A P66 P67 modem Argent or PCEFTPOS Gateway connection If the site is using a dial up service a P66 P67 is only re...

Page 3: ...efore contacting the Merchant Service Centre in regard to any error message please note all the error information as well as your merchant and terminal numbers so the problem can be correctly reported...

Page 4: ...s 23 Signature required 18 Host generated response codes 24 Terminal generated response codes 27 Argent Error Codes 34 China UnionPay CUP 37 CUP credit cards 39 CUP debit cards 40 Refund CUP 41 Troubl...

Page 5: ...erifying their retail transactions with a signature as usual or entering their PIN into the PIN pad All they need to do is swipe or dip their card into the EFTPOS machine press the credit button enter...

Page 6: ...rated is configured to be used with a POS all the EFTPOS functionality is initiated through the POS Consult your POS vendor on the operation of EFTPOS through your POS The terminal may be configured t...

Page 7: ...nt options Settlement Pre settlement Last settlement Sub totals Summary totals Shift totals Note Your terminal will automatically settle at 9 30pm EST daily unless a manual settlement is performed The...

Page 8: ...each EFTPOS terminal Merchant ID This number uniquely identifies each merchant POS AME This number is unique to each Argent leased line This number is often called a Tran end ID a Telstra ID or an Ar...

Page 9: ...1 Power the terminal Connect the power pack and cord then plug into a power point 2 Connect the power adaptor to the power socket on the back of the terminal 3 Connect the RS232 cable supplied to the...

Page 10: ...t Terminal ID when installing the Telstra ATA This is supplied by Telstra Required equipment Argent ATA from Telstra Installation of ISDN service from Telstra Standard RS232 modem cable Installation s...

Page 11: ...internal printer of NPT Host Interface This is normally blank It is the IP address of the EFTSRV which is normally on this machine NPT indicates to use the internal GPRS modem Tracing This is enabled...

Page 12: ...Using the Internal GPRS Modem Open the EFT Client Change Host Interface Address to NPT and then click on Apply Setup Page Enter terminal details Press APPLY and then 7410 when prompted for the passwor...

Page 13: ...Using the Internal Printer on the terminal Open the EFT Client Change Printer to NPT and then click on Apply...

Page 14: ...tware please refer to the PC EFTPOS EFT Client and EFT Server Installation Guides or call the PC EFTPOS Helpdesk on 02 9998 9800 Configure terminal To configure the terminal either From the PC EFTPOS...

Page 15: ...logon 1 Double click on the EFT Client icon 2 Click on the Ctrl Panel button 3 Click on the Logon button from the Eftpos F2 tab Ready to go If the previous steps were successful the PINpad is ready t...

Page 16: ...not go back a step in the transaction flow FUNCTION SELECT ACCOUNT TYPE CHQ SAV CR Customer selects the account type from the options available on the terminal Note Cancellation can only occur on the...

Page 17: ...n display Action TRANSACTION RESULT PRINTING PLEASE WAIT The transaction has been approved a receipt is printed and the dialogue box shown The dialogue box automatically closes after 5 seconds or alte...

Page 18: ...PROVED PRINTING PLEASE WAIT The transaction has been approved a receipt is printed and the dialogue box shown The dialogue box automatically closes after 5 seconds or alternatively if the OK button is...

Page 19: ...utomatically closes after 5 seconds or alternatively if the OK button is pressed it shall close immediately ECLIPSE READY The terminal returns to the idle state Function key menus To access the functi...

Page 20: ...es password Diagnostics Menu Accessed via EFT Client Option Description 1 Print Merchant List 2 Print Configuration 3 Print Statistics 4 Print and Clear SAF Caution SAF will be cleared Administrative...

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