MyTurn GlobalPC, Getting Started Manual, Page: 94 / 102

G
LOBAL
PC G
ETTING
S
TARTED
G
UIDE
A-6
off the Internet. To turn off call waiting select the option to “disable call waiting” dur-
ing the registration process.
If you didn’t disable call waiting when you registered your Global PC, you can
choose this option by clicking the Internet and Email icon and then selecting Manage
Internet Settings. Once clicking on the Manage Internet Settings icon, a window
entitled Internet Dial-up will pop on the screen. Select Options from the menu bar
located near the top of this window. The Options menu will bring up Dialing Options.
Select this option to bring up the Dialing Options window. When you are in this win-
dow look for Prefix to disable call waiting and type in the star key and the number 70
with no spaces like this: *70. Once you do this, click the Change button. You have
now disabled call waiting.
• Did you pick up the phone while you were trying to connect online?
If you pick up the phone while you are emailing or browsing the Internet, you risk
losing your online connection. Sometimes you can get away with preserving connec-
tions if you hang up quickly, but usually once you pick up the phone you’ve caused
enough interference to get disconnected.
I
NTERNET
/E
MAIL
P
ROBLEMS
I can’t send email
• Do you have the correct email address?
Double-check the address of the person you are trying to email. If just one character
is off it can prevent you from emailing successfully.
• Is the address composed correctly?
The correct way to compose an email address is to type in the name of the person you
are sending email to, an “@”, then the address followed by a period and the Web site
location. There should be absolutely no spaces between words. The address should
read something like this: name@address.com or JDoe@Large.com
For a more detailed explanation on what each of the elements in a email address
mean, read Internet Basics on page B-1.
• How do I make an “@” for my address?
You can make this character by holding down the shift key and typing the number “2”
on your keyboard. Use the number “2”key above the letter “W”, not the one on the
number pad.