MyTurn GlobalPC, Getting Started Manual, Page: 90 / 102

G
LOBAL
PC G
ETTING
S
TARTED
G
UIDE
A-2
• Is the power supply cord plugged into the wall and into the connector at the rear of
the GlobalPC?
Make sure your power supply cord is plugged into the wall and into the back of the
GlobalPC. Check the rear panel to insure that the barrel-shaped end of the power cord
fits securely into the connector marked POWER CORD. If the cord is loosened your
computer won’t receive power.
• Are you using a power strip?
If you are using a power strip check to see that the switch is turned on and that the
strip is plugged into the wall.
• Is your AC outlet controlled by a switch?
If it is, turn the switch on. You can also choose to plug into a different outlet to elimi-
nate this step.
• Is the outlet you are using defective?
Check another outlet to rule out this problem.
If the GlobalPC is on but you can’t see anything on the screen, troubleshoot your display
using the tips below as a guide. Often times it seems as if the computer is not working
when the problem is actually with the display. If after troubleshooting the computer and
display, your GlobalPC still doesn’t receive power, call technical support at (877) 698-
8761 to determine if your machine is defective.
D
ISPLAY
P
ROBLEMS
Why doesn’t anything come up on the screen when I turn on my
computer?
• Is the display plugged into an AC outlet?
If the display is plugged in but it still doesn’t work, check to make sure the AC outlet
isn’t controlled by a switch. If it is, turn the switch on or try another outlet.
• Is the display connected to the GlobalPC properly?
When using a monitor, the cable should be plugged into the VGA monitor connector
located on the rear panel of the GlobalPC.
When using a TV, a TV video cable (provided with your GlobalPC) should be con-
nected to the video output jack on the rear panel of the GlobalPC and to the televi-