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© MuxLab Inc.

Active VGA Managed Repeater Hub Installation Guide

Page 22

When contacting your nearest MuxLab dealer or MuxLab
Technical Support at 877-689-5228 (toll free in North America) or
(+1) 514-905-0588 (International), please have the following
information ready:



Unit model number.



Cabling layout. Please include the model of the video card
and display monitor(s), as well as cable types and lengths.



Description of problem.



List of tests performed.

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Summary of Contents for 500172

Page 1: ...P N 94 000706 A SE 000706 A Active VGA Managed Repeater Hub 500172 Installation Guide ...

Page 2: ...s reserved Printed in Canada No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without prior written permission of the author Trademarks MuxLab and VideoEase are registered trademarks of MuxLab Inc ...

Page 3: ...atures 6 2 Technical Specifications 7 3 Installation Procedure 8 3 1 Parts List 8 3 2 Product Overview 9 3 3 Pre Installation Checklist 11 3 4 Physical Installation 12 3 5 Installation Procedure 13 3 6 Manual Image Control 15 3 7 Port Control Operations 16 3 8 Driver Setup 18 4 Troubleshooting 21 5 Appendix 23 6 Product Warranty Policy 28 ...

Page 4: ...eo source is connected to the Dispatcher which in turn distributes the source signal to Receivers placed in locations as far as 1 000 feet 305 meters away Each Receiver then transmits this signal to as many as two display devices Working alone the Dispatcher 8 or 16 port can distribute signals to as many as 8 or 16 remote locations A Repeater Hub is used whenever a source signal must be distribute...

Page 5: ...ubs each of which in turn can distribute signals to 8 Receivers the number of remote locations that receive source signals increases by 7 with each Repeater Hub used Figure 1 System Overview The Repeater Hub supports up to 1920 x 1200 pixels and 1080p resolution and is DDC compliant with all plug and play laptops PCs and displays Applications include commercial and residential AV systems classroom...

Page 6: ...p to 1 000 ft 305 m Support up to 1920 x 1200 1080p depending on cable length Software and manual adjustments for brightness sharpness skew Additional 1 000 ft 305 m via Repeater Hub Cascadability option from Receiver Structured cabling approach Repeater Hubs have RJ45 for signal distribution Dual head capability on Receiver ...

Page 7: ...grade of twisted cable used RJ45 Pin Configuration Reverse Polarity Sensitive Use EIA TIA 568A or 568B straight through wiring Green Pin 4 R Pin 5 T Blue Pin 1 R Pin 2 T Red Pin 7 R Pin 8 T COM Pin 3 R Pin 6 T LED Indicators Sync One 1 green LED Power One 1 green LED Sharpness One 1 green LED Gain One 1 green LED R One 1 green LED G One 1 green LED B One 1 green LED Cable Cat 5e 6 unshielded twist...

Page 8: ...ocedure 3 1 Parts List The Active VGA Managed Repeater Hub 500172 comes with the following parts Base Unit One 1 110 240V 12VDC 1 25A Power Supply with three interchangeable blades Quick Reference Support Sheet Four 4 rubber feet Please verify that all parts are present before proceeding ...

Page 9: ...he Active VGA Managed Repeater Hub are detailed in Figures 2 and 3 Please familiarize yourself with them before installing the unit Figure 2 Front Panel of Repeater Hub Detail A A1 Status LEDs A2 Maintenance Port Mini USB Detail B B1 Gain Sharpness LEDs B2 Red Green Blue Skew LEDs B3 Select Switch B4 Rocker Switch Detail C RJ45 Output Link Ports ...

Page 10: ... MuxLab Inc Active VGA Managed Repeater Hub Installation Guide Page 10 Figure 3 Back Panel of Repeater Hub Detail A VGA Local Out Detail B B1 Local In Link Port B2 Power Supply Plug ...

Page 11: ...ecklist Prior to installing the Active VGA Managed Repeater Hub please ensure that the maximum routing distance from Dispatcher to Repeater Hub does not exceed 1 000 feet 305 meters Likewise please ensure that the maximum routing distance from Repeater Hub to Receiver does not exceed 1 000 feet ...

Page 12: ...nting Select the final destination for the product and install the unit using standard rack mount screws For set top installation the L brackets on the side of the unit may be removed and the included rubber feet placed on the bottom of the unit When removing the L brackets be careful to keep and reinstall the four screws on each side of the unit Figure 4 Procedure for Set Top Installation ...

Page 13: ...A Local Out port located on the Repeater Hub s back panel 4 Connect the Repeater Hub to Receivers using UTP STP Cat 5e 6 cables These cables connect from the Link Ports located on the Repeater Hub s front panel to the LINK IN port located on the back panel of each Receiver 5 Power up the Dispatcher Receivers and local displays 6 Connect the external 12VDC power supply to the Repeater Hub and plug ...

Page 14: ... MuxLab Inc Active VGA Managed Repeater Hub Installation Guide Page 14 8 Figure 5 shows a typical configuration Figure 5 Typical Repeater Hub Configuration ...

Page 15: ...justment category turns on There are five categories possible 1 Gain 2 Sharpness 3 Red Skew 4 Green Skew and 5 Blue Skew Once the user has selected a category it can be adjusted by pressing the rocker switch up or down When completed the user can move to the next category by pressing the Select button again The Select button cycles through all five adjustment categories and the LED corresponding t...

Page 16: ...r unit running MuxLab s Control Central software to be sent directly to the Repeater Hub via an RS232 connection If connecting with an RS232 cable ensure that the cable has the straight through configuration shown in Figure 7 Figure 7 RS232 Cable Configuration Port Control is performed with MuxLab s Active VGA Managed Software described in the Active VGA Managed Software Installation Guide Please ...

Page 17: ...ater Hub features built in firmware that allows commands from an ASCII terminal to be sent directly to the Repeater Hub via a USB connection only for maintenance purposes Maintenance is performed with a terminal emulator such as the one available under Windows with the ASCII Command Set described in the Appendix ...

Page 18: ...ng system a driver setup file will be required To install the MuxLab Control Center software go to www muxlab com and download the SC 000032 A USB to Serial Driver Plug the USB cable between the device and the PC and power up the device The Found New Hardware wizard will open Figure 8 Select Locate and install driver software Figure 8 Found New Hardware Wizard ...

Page 19: ...dialog box will open Figure 9 Select Browse my computer for driver software Figure 9 Found New Hardware Dialog Box Another dialog box will open Figure 10 Click Browse and locate the SC 000032 A file that you downloaded Once found click Next Figure 10 Browsing for Unknown Device ...

Page 20: ...er software is unsigned Figure 11 Select Install this driver software anyway Figure 11 Windows Security A window will appear instructing that the software for the driver has been successfully installed Figure 12 Click Close You are now ready to launch the MuxLab Control Center software Figure 12 Successful Installation Dialog Box ...

Page 21: ...o the local monitor out Power down and then power up the Dispatcher No Image Check that the Receivers are powered up and that the Power LED is ON Check that the power supplies are not mixed up Dispatcher Repeater Hub require 1 25A power supply Receiver requires 0 5A power supply Choppy Sound Check cable lengths Use STP cables if equipment is located in electrically noisy environment When cascading...

Page 22: ...xLab Technical Support at 877 689 5228 toll free in North America or 1 514 905 0588 International please have the following information ready Unit model number Cabling layout Please include the model of the video card and display monitor s as well as cable types and lengths Description of problem List of tests performed ...

Page 23: ...e noted that commands are case sensitive and arguments must be separated by a single space Characters that are not supported will be rejected by the response ILLEGAL CHARACTER Commands must be entered in the following way and ended with a carriage return version Description Returns MuxLab product number firmware version Example version Arguments none Response 500XXX Version Y Y Y 500XXX MuxLab par...

Page 24: ... to 20 characters long Z Value percentage from 0 to 100 Example Device REPEATER Sharpness 2 Brightness 100 Red Skew 33 Green Skew 56 Blue Skew 78 get n Description Returns the name of the device Example get n Arguments none Response Device YY Y YY Y Name up to 20 characters long Example Device REPEATER get s Description Returns the sharpness value Example get s Arguments none Response Sharpness Z ...

Page 25: ...iption Returns the red skew value Example get r Arguments none Response Red Skew Z Z Value percentage from 0 to 100 Example Red Skew 33 get g Description Returns the green skew value Example get g Arguments none Response Green Skew Z Z Value percentage from 0 to 100 Example Green Skew 56 get b Description Returns the blue skew value Example get b Arguments none Response Blue Skew Z Z Value percent...

Page 26: ...ness value Example set s 26 Arguments sharpness new sharpness value Response Sharpness Z Z Value percentage from 0 to 100 Example Sharpness 26 set t brightness Description Sets a device s brightness value Example set t 63 Arguments brightness new brightness value Response Brightness Z Z Value percentage from 0 to 100 Example Brightness 63 set r redskew Description Sets a device s red skew value Ex...

Page 27: ...ple Green Skew 88 set b blueskew Description Sets a device s blue skew value Example set t 11 Arguments blueskew new blue skew value Response Blue Skew Z Z Value percentage from 0 to 100 Example Brightness 11 reset Description Resets the unit Usage reset Options f Sets to factory default help Description Get command list or command description Usage help command command Description Get command lis...

Page 28: ...ion RMA number issued by its Customer Service Department and a proof of purchase date If this product is delivered to MuxLab by mail you agree to assume risk of loss or damage in transit to prepay shipping charges to the warranty service location and to use the original shipping container or equivalent THE ABOVE LIMITED WARRANTY IS THE ONLY WARRANTY COVERING YOUR MUXLAB PRODUCT THERE ARE NO OTHER ...

Page 29: ...stomer will be liable to pay the replacement invoice if defective products are not returned Products More than Six Months Old Including Shelf Life The defective unit must be returned prepaid to MuxLab and the unit will be repaired If repairing the unit is not possible it will be replaced by an equivalent unit and returned to the customer within one 1 month of having been received by MuxLab There i...

Page 30: ... MuxLab Inc Active VGA Managed Repeater Hub Installation Guide Page 30 ...

Page 31: ... MuxLab Inc Active VGA Managed Repeater Hub Installation Guide Page 31 ...

Page 32: ...aged Repeater Hub Installation Guide Page 32 MuxLab Inc 8495 Dalton Road Mount Royal Quebec Canada H4T 1V5 Tel 1 514 905 0588 Fax 1 514 905 0589 Toll Free North America 877 689 5228 URL www muxlab com E mail videoease muxlab com ...

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