MUTOH VJ-1304 Quick Reference Download Page 92

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5 Troubleshooting

VJ-1304 QUICK REFERENCE

5-14

(3) When data is sent from the computer, an error occurs at the printer and
nothing is printed

(4) Cannot use the computer online using LAN

5.3.3

Media-related troubleshooting

(1) The media slips or is torn during initialization

NOTE

• If the media is jammed or torn, remove it according to "5.2 When media is jammed".

Is the media loaded at an angle?

Load the media straight.

3.5 Setting

media

Is the ink cartridge inserted?

Insert the ink cartridge.

3.4 Installing ink

cartridges

Are you using the recommended media?

Use the recommended media.

"4.2.1 Media

type" in the Operation
Manual

Is the printer being used in an environment
other than the one specified, such as in direct
sunlight?

Only use the printer in an environment that is
specified for use.

Installation

manual

No.

Possible cause

Remedy

Reference

Is the type of printer selected correctly at the
computer?

Check that the printer type settings on the
computer side and printer side are the same.

3.6 Connecting

the printer to PC

Are the interface requirements and command
mode the same on the computer side and
printer side?

No.

Possible cause

Remedy

Reference

Is the network interface cable connected
correctly?

Confirm the types of the cross and straight
cables, and connect the network interface
cable correctly.

3.6.3 Connecting

a network interface
cable

Are the network settings configured
correctly?

Configure the network settings correctly.

"5 Panel setup

menu" in the
Operation Manual

Match the printer’s network settings with the
computer side environment.

Match this product’s network settings with the
computer side environment.

3.6.1 System

requirements

Does the Data lamp on the operation panel
turn on after sending printing data from the
computer?

If the Data lamp does not turn on, contact the
computer manufacturer.

—

No.

Possible cause

Remedy

Reference

Summary of Contents for VJ-1304

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Page 3: ...NDUSTRIES LTD Windows 95 Windows 98 Windows NT4 0 Windows 2000 Windows XP Windows Vista and MS DOS are registered trademarks or product names of Microsoft Corporation Other company and product names may be registered trademarks or product names NOTE NOTE No part of this product or publication may be reproduced copied or transmitted in any form or by any means except for personal use without the pe...

Page 4: ...workmanship of the product the seller produced However if the cause of failure is uncertain decide the action after due mutual consultation Details concerning the warranty are written in the warranty certificate included with the product 2 The warranty shall not apply to any direct or indirect loss or compensation for the loss due to the product that has been subject to misuse neglect or improper ...

Page 5: ...er Before using this printer fully understand the contents and directions in this manual 3 Manual Configuration NOTE NOTE 1 Safety instructions to 3 Basic usage must be read before using the printer Read 4 Daily maintenance through 5 Troubleshooting as necessary Section Description 1 Safety instructions This chapter explains the installation of this printer warning terms that operators need to kno...

Page 6: ... serious injury may be caused Used for dangerous situations that may cause slight or medium injury or when all or parts of products are damaged It is used for special cautions and for information that needs to be emphasized Indicates useful tips for operating or understanding the printer Indicates prohibited operations Indicates required operations Indicates reference pages in this manual WARNING ...

Page 7: ...iew 2 1 Names of parts and functions 2 2 2 1 1 Front section 2 2 2 1 2 Rear section 2 3 2 1 3 Operation panel 2 4 2 2 Printer status 2 7 2 2 1 Normal 2 7 2 2 2 Setup menu display 2 7 2 2 3 Changing printer status 2 7 3 Basic usage 3 1 Print flow chart 3 2 3 2 Power cable connection 3 3 3 3 Turning the power ON OFF 3 6 3 3 1 Turning the power ON 3 6 3 3 2 Turning the power OFF 3 6 3 4 Installing in...

Page 8: ...g consumable components 4 2 4 1 1 Replacing ink cartridges 4 2 4 2 Cleaning the printer 4 6 4 2 1 Cleaning the outer case 4 7 4 2 2 Cleaning the inside of the printer 4 8 4 2 3 Head cleaning 4 10 4 2 4 Cleaning the cleaning wiper 4 11 4 3 Disposal of waste fluids 4 17 5 Troubleshooting 5 1 When you cannot generate graphics in the way you want 5 2 5 1 1 Perform Head cleaning 5 2 5 1 2 Adjust the pr...

Page 9: ...n unit WARNING When installing and operating this printer be sure to follow the directions and warnings in this book 1 1 Types and meanings of warnings 1 2 1 2 Important safety instructions 1 3 1 3 Warning labels 1 6 1 3 1 Handling the warning labels 1 6 1 3 2 Location and type of warning labels 1 7 1 4 Operation procedure labels 1 8 1 4 1 Handling the operation procedure labels 1 8 1 4 2 Location...

Page 10: ... to the printer itself Understand the meanings of the following warning terms and follow the contents instructions in this manual Warning Meaning Used for dangerous situations where death or serious injury may be caused Used for dangerous situations that may cause slight or medium injury or when all or parts of products are damaged It is used for special cautions and for information that needs to ...

Page 11: ...lity of ignition and explosion Earth wire of telephone cables and lightning rods Heavy current might flow whenever lightning strikes Water pipe and faucet The earth might not work if a plastic pipe is connected in the middle of the metal pipe Do not store combustible materials on the platen while performing the heater operation It could lead to fire Do not spill flammable liquid over the platen Th...

Page 12: ...ng ink cartridges pay attention so that ink does not get into your eyes or stick to your skin If ink gets into your eyes or sticks to your skin immediately wash it off with water Failing to do so might cause irritation or light inflammation of eyes In case of any abnormality consult a physician immediately Do not disassemble ink cartridges If disassembled there is a possibility that ink might come...

Page 13: ...cket for safety Make sure to connect an earth wire to the earth connection that meets the following standards Earth terminal of power socket Earth wire with copper plate which is buried at 650 mm or more deep in the ground Load roll media on an even surface such as a desk If you load roll media with the scroller standing vertical there is a possibility that the scroller might get damaged Keep the ...

Page 14: ...e printer 1 3 1 Handling the warning labels When handling the warning labels be careful about the following points NOTE NOTE Check whether all the warning labels can be read If the letters or illustrations on the label are not clear remove the dirt from the label Use cloth water and neutral detergent for removing dirt from the warning label Avoid either organic solvents or gasoline It is necessary...

Page 15: ...K REFERENCE 1 Safety instructions 1 7 1 Safety instructions 1 3 2 Location and type of warning labels Pasting locations of the warning labels are shown in the following figure No Types of warning labels 1 2 3 2 1 3 ...

Page 16: ...andling the operation procedure labels Be careful about the following points while handling the operation procedure label NOTE NOTE Check whether the operation procedure label can be read If the letters or illustrations on the label are not clear remove the dirt from the label Use cloth water and neutral detergent for removing dirt from the operation procedure label Avoid either organic solvents o...

Page 17: ...tructions 1 4 2 Location and type of operation procedure labels The pasting location of the operation procedure label is shown in the following figure No Types of operation procedure labels Reference 1 3 5 2 Setting roll media 2 4 1 1 Replacing ink cartridges 1 2 ...

Page 18: ...1 Safety instructions VJ 1304 QUICK REFERENCE 1 10 ...

Page 19: ... explains the features of the printer along with the names and functions of each part 2 1 Names of parts and functions 2 2 2 1 1 Front section 2 2 2 1 2 Rear section 2 3 2 1 3 Operation panel 2 4 2 2 Printer status 2 7 2 2 1 Normal 2 7 2 2 2 Setup menu display 2 7 2 2 3 Changing printer status 2 7 ...

Page 20: ...on settings are performed 3 Front cover Used for preventing a user from coming in contact with the driving mechanism during the printer operation Opened and closed when media is set or jammed It is normally closed 4 Stand Used when installing the printer on a level floor 5 Book holder Quick reference manual etc can be stored here 6 Media guide Used for feeding media smoothly when the media is set ...

Page 21: ...a network interface cable 3 USB connector Not used for this printer 4 Scroller receiver Set the scroller when roll media is used 5 Media feed slot Used for feeding media 6 Ink cartridge slot Insert the ink cartridge 7 Media guide Used for feeding media smoothly when the media is set or printed The heater pre heater to warm media is installed 8 Waste fluid tank Used for collecting waste ink dischar...

Page 22: ...orming menu setting from the operation panel 3 8 Menu setups on the operation panel When performing various operations in the operation panel 3 7 Operating from the operation panel 1 Operation keys NOTE NOTE The operation keys are assigned with different functions and names depending on printer status Normal or Setup menu display For details about printer status refer to 2 2 Printer status No Name...

Page 23: ...ress and hold this key for two seconds or more to perform Nozzle Check printing 5 key Sets Cleaning Mode The lamp of Cleaning Mode that you set lights up in green Down the menu level in the directory tree 6 Backward key Media is fed in the reverse direction key Changes to the previous item in the displayed menu The setting is changed to the forward direction The numeric value is increased during n...

Page 24: ...ow Lamp OFF The head height is set to High 13 Wave lamp Green Lamp ON The Effect menu is set to Wave or Fuzz Lamp OFF The Effect menu is set to None 14 Fine S Fine lamp Green Lamp ON The Effect menu is set to Fine or Super Fine Lamp OFF The Effect menu is set to Wave or Fuzz When the Wave lamp is turned OFF the Effect menu is set to None 15 Strong lamp Green Lamp ON Cleaning Mode is set to Strong ...

Page 25: ... operation panel are as follows 2 2 3 Changing printer status Follow the procedure below and change printer status 1 Normal Setup menu display Press the Menu key on the operation panel when the printer is Normal Menu 1 Setup is displayed on the operation panel and the display shifts to the Setup menu NOTE NOTE For details regarding the Setup menu refer to 3 8 Menu setups on the operation panel 2 S...

Page 26: ... Product overview VJ 1304 QUICK REFERENCE 2 8 NOTE NOTE For details on Status message refer to 5 4 1 Status messages Normal Setup Menu Display Menu key Cancel key Leave the printer as it is for 3 minutes ...

Page 27: ...3 6 2 Preparing cables 3 21 3 6 3 Connecting a network interface cable 3 21 3 7 Operating from the operation panel 3 23 3 7 1 Feeding media 3 23 3 7 2 Stopping printing operation 3 24 3 7 3 Cutting media 3 24 3 7 3 1 When the Media Cut menu is set to Manual 3 25 3 7 3 2 When the Media Cut menu is set to Off 3 26 3 7 4 Changing and confirming settings while printing 3 27 3 7 4 1 Procedure for chang...

Page 28: ...inting restarts if you close the front cover However you are not guaranteed to have high print quality 1 Connect the power cable 3 2 Power cable connection 2 Set an ink cartridge 3 4 Installing ink cartridges 3 Create print data Create print data with application software 4 Turn the power ON and set the media 3 5 Setting media 4 2 Media in the Operation Manual 5 Set up printing conditions 3 8 Menu...

Page 29: ...tion to the following points when handling power cable Do not do anything forcefully on the power cable Do not put heavy objects on the power cable Do not bend twist or pull the power cable by force Do not route the power cable near heating appliances NOTE NOTE Contact your local MUTOH dealer in case of power cable damage Follow the procedure below to install the power cable 1 Make sure that the p...

Page 30: ...e power socket AC 100 V to 120 V or AC 220 V to 240 V Do not use multiple plugs on the same socket This could generate heat and might cause fire Make sure to use a dedicated power socket with an earth terminal for the power supply and connect it to an earth terminal If the earth wire is not connected an electric shock or fire may occur Do not connect an earth wire to the following places Gas pipe ...

Page 31: ...ower plug from the power socket for safety Make sure to connect an earth wire to the earth connection that meets the following standards Earth terminal of power socket Earth wire with copper plate which is buried at 650 mm or more deep in the ground NOTE NOTE Contact the retail outlet of purchase if the earth connection cannot be established or if the earth connection is not given When the power s...

Page 32: ...he initial operation is complete the printer enters Normal NOTE NOTE If there is a problem during the initial operation a message is displayed on the operation panel and the printer may stop operating If operation stops refer to 5 3 Troubleshooting and deal with the problem 3 3 2 Turning the power OFF Follow the procedure below to turn the printer OFF 1 Verify the following regarding the operation...

Page 33: ... in the following status the power is ON The Power key is pressed in The Power lamp lights up in green Press the key once again to turn OFF the power The printer starts the procedure to turn the power OFF Power Off is displayed on the operation panel NOTE NOTE If the head height is set to High Change Head Gap Low is displayed on the operation panel and the procedure to turn the power OFF stops To ...

Page 34: ... the operation panel and the printer may stop operating If operation stops refer to 5 3 Troubleshooting and deal with the problem After turning OFF the printer wait for 10 seconds or longer to turn it ON again 3 When not using the printer for a long period push the media loading lever to the back No Name 1 Media loading lever 1 ...

Page 35: ...those recommended above will not be covered by the warranty and repair expenses will be paid by the customer Refer to the following for types and details of ink cartridges 8 3 Options Supply list in the Operation Manual Do not give ink cartridges strong shakes Doing so may cause ink leakage Do not disassemble ink cartridges A disassembled ink cartridge cannot be used Make sure to use a dedicated c...

Page 36: ...dge into the ink cartridge slot Keep the mark of the cleaning cartridge facing up and insert it into the slot of the printer Insert the cleaning cartridge all the way to the end of the slot The printer starts filling cleaning fluid 4 After the cleaning fluid is filled take out the cleaning cartridge During washing is displayed on the operation panel and the printer starts Head washing After the He...

Page 37: ...t Ink Refill is displayed on the operation panel and ink replenishment starts Ink replenishment takes about 4 minutes Ink filling operation and pause operation are repeated during the ink replenishment When 100 is displayed the ink replenishment is complete NOTE NOTE Do not perform the following operations during ink filling Do not turn the printer OFF Do not unplug the power cable Do not open the...

Page 38: ... blurred The data is partially not printed In such cases follow 4 2 3 Head cleaning and refill a small amount of ink Then check the printing result If there is no improvement in the print result even after refill a small amount of ink leave the printer unused for an hour or more Then refill a small amount of ink again and check the print result If there is still no improvement contact your local M...

Page 39: ...ion explains how to load roll media Use the exclusive scroller included with this printer for loading roll media NOTE NOTE The following roll media can be set on the scroller included with this printer Media tube diameter three inches outside diameter of media 150 mm or less weight 19 kg or less Follow the procedure below to load roll media CAUTION Load roll media on an even surface such as a desk...

Page 40: ...EFERENCE 3 14 2 Push the roll media until its core hits the right edge of the fixed flange 3 Attach the movable flange firmly to the roll media core No Name 1 Fixed flange 2 Roll media No Name 1 Movable flange 2 Roll media 1 2 2 1 ...

Page 41: ...section explains how to set roll media Follow the procedure below to set roll media 1 Turn the unit ON CAUTION Do not operate the media loading lever during initial operation The print head portion may touch the pressurizing roller portion and cause a malfunction The printer starts the initializing operation No Name 1 Scroller 2 Fixed flange 3 Ink cartridge slots 4 Scroller receiver 1 2 4 4 3 ...

Page 42: ...el 2 Push the media loading lever to the back Lever Up is displayed on the operation panel 3 Set the roll media to the media feed slot NOTE NOTE If the roll media end gets loose roll up the media again and load it No Name 1 Media loading lever No Name 1 Roll media 2 Media feed slot 1 1 2 ...

Page 43: ... 3 Basic usage 4 Open the front cover and pull out the roll media 5 Holding the front edge of the roll media roll it back using the scroller to remove a bend and slant No Name 1 Front cover 2 Roll media No Name 1 Roll media 2 Scroller 2 1 1 2 2 ...

Page 44: ...ever forward NOTE NOTE When loading the new roll media cut the front edge of the media if it is not straight 3 7 3 Cutting media 7 Close the front cover The Media type setup menu is displayed on the operation panel No Name 1 Media loading lever No Name 1 Front cover 1 1 ...

Page 45: ...n panel and media initial operation starts NOTE NOTE If the following operations are performed in the media type setup menu the printer starts media initial operation without specifying a media type Pressing the Cancel key on the operation panel No keys on the operation panel are pressed for 10 seconds After media initial operation is complete Ready to Print is displayed on the operation panel and...

Page 46: ...3 Basic usage VJ 1304 QUICK REFERENCE 3 20 10 Wind the roll media around the scroller to remove slack This completes media loading No Name 1 Roll media 2 Scroller 1 2 2 ...

Page 47: ...ith a PC You need a network interface cable to connect a PC with this printer Prepare the cable depending on the PC that it will be connected to TIP About connecting a network interface cable refer to 3 6 3 Connecting a network interface cable For recommended cable specifications refer to 8 2 Interface specification in the Operation Manual 3 6 3 Connecting a network interface cable This section ex...

Page 48: ...ce cable to the cable clamp 4 Connect the other connector of the network interface cable to your PC TIP About connecting to your PC refer to the operation manual included with the PC For network setting on the side of the printer refer to 3 8 2 Panel setup menu overview No Name 1 Network interface cable 2 Network interface cable connector No Name 1 Network interface cable 2 Cable clamp 1 2 1 2 ...

Page 49: ...ation panel 3 7 1 Feeding media You can feed roll media at a position that you want Follow the procedure below to feed media 1 Confirm that the operation panel is Normal 2 Confirm that the media loading lever is returned to the front 3 Press the Forward key or the Backward key on the operation panel Media is fed forward or backward 4 Release the Backward key or Forward key on the operation panel a...

Page 50: ...return to Normal by a single Cancel key operation In such cases wait for a few seconds and press the Cancel key again 3 7 3 Cutting media This sub section explains how to cut roll media CAUTION When printing is finished the media guide is at high temperature Wait until the media guide cools off Printer status Operation with the Cancel key pressed During printing Terminates printing and deletes the...

Page 51: ...d on the operation panel 2 Place a razor blade on the media cut groove on the media guide and cut the roll media CAUTION Pay attention to the following points when you cut roll media Mishandling the razor blade may cause a cut on your finger or hand When you hold media do not place your finger on the media cut groove Move the razor blade along the media cut groove Cutting roll media is complete NO...

Page 52: ...anel display is Normal 2 If the roll media cut position is changed refer to 3 7 1 Feeding media and advance the roll media to the desired cut position 3 Place a razor blade on the media cut groove on the media guide and cut the roll media CAUTION Pay attention to the following points when you cut roll media Mishandling the razor blade may cause a cut on your finger or hand When you hold media do n...

Page 53: ...g and confirming settings while printing Follow the procedure below to change or confirm settings for the Panel setup menu 1 Confirm that the printer is in one of the following conditions Receiving Converting Printing Warming up 2 Press the Menu key on the operation panel Menu 1 Print Start is displayed on the operation panel 3 Press the key or key to change or confirm settings NOTE NOTE For the s...

Page 54: ... printing is paused the print quality will not be guaranteed 1 Check that the printer is in operating Setup item Setting Description Print Start Enter key If the heater temperature does not reach the set value during warming up printing starts Temperature Pre Check the current Pre Heater temperature Platen Check the current Platen Heater temperature After Check the current Drier temperature Pre He...

Page 55: ...e 3 29 3 Basic usage 2 Press the key on the operation panel The printer pauses printing PrintRestart ENTER is displayed on the operation panel 3 To restart printing press the Enter key on the operation panel The printer restarts printing ...

Page 56: ... on the operation panel Menu 1 Setup is displayed on the operation panel The operation panel shifts to the Setup menu display 3 Press the key or key on the operation panel to select a setup item and press the Enter key The settings will be confirmed When setup items have a submenu the display shifts to the next menu NOTE NOTE When a setup item has a submenu is displayed on the right end of the LCD...

Page 57: ...ey or key to change the setting 5 To save the changed setting press the Enter key on the operation panel The setting is saved and the next setup item is displayed NOTE NOTE If you press the Cancel key key or key without pressing Enter key after changing a setting the change will not be saved 6 Press the Cancel key on the operation panel to exit from the setup ...

Page 58: ...or details regarding the Setup menu refer to 5 Panel setup menu in the Operation Manual Setup item Description Setup menu Various settings of the printer are configured Test Print menu Performs nozzle check of the print head and setup list Adjust Print menu Print and adjust test patterns for Alignment Cleaning menu Perform Head cleaning Selection menu Sets up the contents of the Setup menu Version...

Page 59: ...plains daily maintenance 4 1 Replacing consumable components 4 2 4 1 1 Replacing ink cartridges 4 2 4 2 Cleaning the printer 4 6 4 2 1 Cleaning the outer case 4 7 4 2 2 Cleaning the inside of the printer 4 8 4 2 3 Head cleaning 4 10 4 2 4 Cleaning the cleaning wiper 4 11 4 3 Disposal of waste fluids 4 17 ...

Page 60: ...here is no ink remaining in the ink cartridge The alarm buzzer sounds To stop the buzzer press the Enter key on the operation panel Immediately replace it with the new ink cartridge NOTE NOTE in the messages of ink cartridge replacement indicates the color that is almost empty or runs out using the following characters K Black C Cyan M Magenta Y Yellow Do not insert or remove the ink cartridge exc...

Page 61: ...ir expenses will be paid by the customer 3 Replacing steps Follow the procedure below to replace the ink cartridges CAUTION When handling ink cartridges pay attention so that ink does not get into your eyes or stick to your skin If ink gets into your eyes or sticks to your skin immediately wash it off with water Failing to do so might cause irritation or light inflammation of eyes In case of any a...

Page 62: ... Insert or remove the ink cartridge at the time of replacement only Inserting or removing the ink cartridge except at the time of replacement may result in incorrect printing 1 Confirm that the printer is turned ON NOTE NOTE Do not replace ink cartridges when the printer is turned OFF The remaining ink may not be detected correctly causing abnormal printing 2 Remove the ink cartridge that you want...

Page 63: ...e printed on the package Using an ink cartridge after this period may affect print quality Replace the ink cartridge six months after installing it in the printer Do not insert or remove an ink cartridge more than 10 times If the ink cartridge is inserted or removed 10 times or more it cannot be used even if there is some remaining ink inside 4 Attach the new ink cartridge 5 Confirm that the opera...

Page 64: ...re Immediately turn OFF the power switch disconnect the power plug from the electric socket and contact your local MUTOH dealer CAUTION When cleaning the printer be sure to turn OFF the power and disconnect the power plug Do not use volatile solvents such as thinner benzene or alcohol These solvents could cause damage to the paint Be careful that no moisture enters the printer There is a possibili...

Page 65: ...CK REFERENCE 4 Daily maintenance 4 7 4 Daily Maintenance 4 2 1 Cleaning the outer case This sub section describes how to clean the outer case Wipe out dust and dirt attached to the outer case by using a soft cloth ...

Page 66: ...rinter Follow the procedure below 1 Open the front cover 2 Remove paper powder and dust attached to the pressurizing rollers using a soft brush NOTE NOTE Do not blow paper powder inside the printer using tools such as an air duster It may cause an abnormal noise from the inside of the printer No Name 1 Front cover No Name 1 Pressurizing rollers 1 1 ...

Page 67: ...htly squeezed soft cloth to wipe out paper powder and ink attached to the platen and media guide 4 Apply a damp and tightly squeezed soft cloth to wipe off the dirt of the unpainted silver color area in the center of the grid roller No Name 1 Platen 2 Media guide No Name 1 Grid roller 1 2 1 ...

Page 68: ...aning the print head is clogged Doing so will preserve print quality Remove media when cleaning Cleaning with media loaded may lead to contact between the print head and media 1 Confirm that the operation panel is Normal 2 Confirm that the media loading lever is returned to the front 3 Press the key on the operation panel to select the cleaning mode 4 Press the Cleaning key on the operation panel ...

Page 69: ... cleaning wiper 1 Cleaning time Once a week or when blurs or lacking parts appear on printed media after Head cleaning 2 Cleaning method Follow the procedure below to clean the cleaning wiper NOTE NOTE Use the poly knit wiper to clean the cleaning wiper For the poly knit wiper refer to 8 3 Options Supply list in the Operation Manual 1 If the printer is turned ON make sure the following Printing or...

Page 70: ... on the operation panel Set1 MediaType is displayed on the operation panel c Press the key or key to select Set20 CR Maintenance d Press the Enter key on the operation panel CR Mainte Start is displayed on the operation panel The display enters the CR Maintenance menu 5 1 19 CR Maintenance menu in the Operation Manual ...

Page 71: ...nance End is displayed on the operation panel 4 Open the front cover CAUTION While cleaning the cleaning wiper Do not touch the cleaning wiper and head cap unit Head cleaning may not be performed correctly because of oil from your hands Make sure to wipe the print head with a dry poly knit wiper A wet poly knit wiper may cause the print head to clog No Name 1 Front cover 1 ...

Page 72: ...nk and dust on the cleaning wiper a Cleaning wiper front side Remove the ink and dust to right and left b Cleaning wiper back side Remove the ink and dust upward No Name 1 Cleaning wiper 2 Poly knit wiper 3 Head cap unit No Name 1 Cleaning wiper 2 Poly knit wiper 3 Head cap unit 1 2 3 1 3 2 ...

Page 73: ...ily Maintenance 6 Close the front cover 7 Press the Enter key on the operation panel The print head returns to its original position CR Mainte Start is displayed on the operation panel 8 Press the Cancel key on the operation panel No Name 1 Front cover 1 ...

Page 74: ...4 Daily maintenance VJ 1304 QUICK REFERENCE 4 16 The printer enters Normal Cleaning of the cleaning wiper is complete ...

Page 75: ...l is displayed on the operation panel 2 Disposal method Follow the procedure below to dispose of waste fluid WARNING The waste fluid from the printer is industrial waste Proper waste fluid disposal according to industrial waste disposal laws and ordinances of your local government is required Consign disposal of waste fluids to a specialized processor 1 Ready an empty container such as a supply wa...

Page 76: ...y container the waste fluid may splash When transferring the waste fluid to the empty container put the container close the waste fluid valve 4 After transferring the waste fluid to the empty container close the waste fluid valve securely 5 Wipe the opening of the waste fluid valve with a cloth etc No Name 1 Waste fluid valve 2 Empty container No Name 1 Waste fluid valve 1 2 1 2 ...

Page 77: ...VJ 1304 QUICK REFERENCE 4 Daily maintenance 4 19 4 Daily Maintenance 6 Dispose of the waste fluid as an industrial waste product Disposal of waste fluids is completed ...

Page 78: ...4 Daily maintenance VJ 1304 QUICK REFERENCE 4 20 ...

Page 79: ...eriod If you have signed a maintenance service contract prepare that or a similar document 5 1 When you cannot generate graphics in the way you want 5 2 5 1 1 Perform Head cleaning 5 2 5 1 2 Adjust the print head 5 3 5 2 When media is jammed 5 10 5 3 Troubleshooting 5 13 5 3 1 Problems in installation and introduction 5 13 5 3 2 Cannot print at all 5 13 5 3 3 Media related troubleshooting 5 14 5 3...

Page 80: ...he checked points are blurred or missing clean the print head 1 Turn ON the printer and load the roll media 3 5 2 Setting roll media 2 Confirm that the printer functions normally 3 Press the Nozzle Check key on the operation panel for at least 2 seconds Perform the nozzle check printing 4 Check the print sample and confirm that the checked points are blurred or missing 5 If the nozzle check result...

Page 81: ...lity changes after the installation environment or the media is changed 1 Turn ON the printer and load the roll media 3 5 2 Setting roll media 2 Confirm that the printer functions normally 3 Display the Printing mode menu on the operation panel a Press the Menu key on the operation panel Menu 1 Setup is displayed on the operation panel The operation panel shifts to the Setup menu display b Press t...

Page 82: ... is displayed on the operation panel d Press the key or key on the operation panel to select the media type to use e Press the Enter key on the operation panel 1 Print Mode is displayed on the operation panel TIP The selected media Type 1 to 30 is displayed in 5 1 1 MediaType menu in the Operation Manual ...

Page 83: ... the operation panel The display shifts to the Printing mode menu 5 1 1 1 1 Print mode menu in the Operation Manual 4 Select the printing mode that you want to use a Press the key or key on the operation panel to select the printing mode to use b Press the Cancel key on the operation panel several times The operation panel returns to Normal ...

Page 84: ...on panel Menu 1 Setup is displayed on the operation panel The operation panel shifts to the Setup menu display b Press the key or key to select Menu3 Adjust Print c Press the key on the operation panel Adj 1 Confirm is displayed on the operation panel The display enters the Adjust Print menu 5 3 Adjust Print menu in the Operation Manual ...

Page 85: ...ormal 7 Confirm that the confirmation pattern printing result is as follows a When the printing result is You do not need perform Alignment The procedure for Alignment is complete b When the printing result is You need to perform Alignment Proceed to step 8 1A 1B 2A 3A 4A 2B 3B 4B 1A 1B 2A 3A 4A 2B 3B 4B Q 1A 1B 2A 3A 4A 2B 3B 4B 1A 1B 2A 1A 1B 2A 1A 1B 2A 3A 4A 2B 3B 4B 1A 1B 2A 3A 4A 2B 3B 4B Q ...

Page 86: ... as in step 5 b Press the key or key on the operation panel to select Adj 5 Bi D Quality c Press the Enter key on the operation panel Start Bi D Quality pattern printing d Check three print samples that printed with Bi D Quality pattern and select the number that is not out of alignment 4 is selected in the next printing sample 1 2 3 5 7 4 6 1 2 3 5 7 4 6 1 2 3 5 7 4 6 A l i g n m e n t B i D Q ...

Page 87: ... number that you selected in step d f Press the Enter key on the operation panel The set value for Bi D Quality is registered The operation panel returns to Normal 9 Register the setting for Bi D Normal two way printing normal mode in the same way as in step 8 The procedure for Alignment is complete ...

Page 88: ...et media is jammed follow the procedure below to remove it 1 Turn OFF the power of the printer 3 3 2 Turning the power OFF 2 Open the front cover 3 Move the print head section from the top of the media to the right No Name 1 Front cover No Name 1 Print head section 2 Roll media 1 2 1 ...

Page 89: ...ooting 5 11 5 Troubleshooting 4 Push the media loading lever to the back 5 Pull the media to your side and cut the torn part with cutting tools such as a razor blade No Name 1 Media loading lever No Name 1 Razor blade 2 Roll media 1 2 1 ...

Page 90: ...oting VJ 1304 QUICK REFERENCE 5 12 6 Lift both ends of the scroller and manually rewind the roll media 7 If paper dust or pieces of paper remain inside the printer remove them No Name 1 Roll media 2 Scroller 1 2 2 ...

Page 91: ...k cartridge cold and frozen Leave the cartridge at room temperature for at least 3 hours and perform cleaning several times 4 2 3 Head cleaning 2 Is the power turned OFF during ink replenishment Turn the power ON again and continue ink replenishment 3 4 Installing ink cartridges 3 Occasionally normal printing cannot be performed after ink replenishment Perform cleaning several times and check it e...

Page 92: ... Remedy Reference 1 Is the type of printer selected correctly at the computer Check that the printer type settings on the computer side and printer side are the same 3 6 Connecting the printer to PC 2 Are the interface requirements and command mode the same on the computer side and printer side No Possible cause Remedy Reference 1 Is the network interface cable connected correctly Confirm the type...

Page 93: ... is specified for use Installation manual 6 Are you using folded torn or rolled media Replace the media 4 2 2 Cautions on handling media in the Operation Manual 7 Does the media bend Use the recommended media When using media other than the dedicated one set the Vacuum Fan menu 4 2 1 Media type in the Operation Manual 5 Panel setup menu in the Operation Manual No Possible cause Remedy Reference 1 ...

Page 94: ...specified such as near an air conditioner Only use the printer in an environment that is specified for use 3 5 1 Loading roll media 5 Are you using media that has been printed on already Use a new media 4 2 1 Media type in the Operation Manual No Possible cause Remedy Reference 1 Are you using the recommended media Use the recommended media 4 2 1 Media type in the Operation Manual 2 Is the media u...

Page 95: ...2 Setting roll media 3 Is the scroller set correctly Set the scroller correctly 3 5 1 Loading roll media No Possible cause Remedy Reference 1 Does the media include moisture Replace it with new media 6 1 2 Replacing roll media in the Operation Manual 2 Are you using the folded or wrinkled media 3 Does the media bend Use the recommended media When using media other than the dedicated one set the Va...

Page 96: ...to the appropriate temperature 5 Panel setup menu in the Operation Manual 7 Is the head height set to High Return the head height to Normal Low 4 2 5 Head height adjustment in the Operation Manual No Possible cause Remedy Reference 1 Are you using the recommended media Use the recommended media 4 2 1 Media type in the Operation Manual 2 Is the scroller set correctly Set the scroller correctly 3 5 ...

Page 97: ...ed media Use the recommended media 4 2 1 Media type in the Operation Manual 3 Did you perform Alignment Perform Alignment 5 1 2 Adjust the print head 4 Did you perform Media feed compensation Perform Media feed compensation 4 2 6 Media feed compensation in the Operation Manual No Possible cause Remedy Reference 1 Is the nozzle in good condition Perform Head cleaning 4 2 3 Head cleaning 2 Is the he...

Page 98: ...he print head by Head washing Please wait a while 3 4 Installing ink cartridges 10 Moving Origin Pos The print head is moving to the original printing position in the Origin setup menu Please wait a while 5 Panel setup menu in the Operation Manual 11 Confirm Position E The print head is moving to the original printing position in the Origin setup menu Press the Enter key 5 Panel setup menu in the ...

Page 99: ...or details contact your local MUTOH dealer 17 Transport Mode Preparing for transportation Please wait a while 6 3 2 Transporting the printer in the Operation Manual 18 Media Type OK Initializing the media Please wait a while represents the setup media type 3 4 4 Setting media type in the Operation Manual 19 Media Initial 20 Cover Open The front cover is open 3 5 Setting media 21 Lever Up The media...

Page 100: ...included in the CD ROM The Operation Manual of the product is created in the HTML format and can be viewed using Internet Explorer etc 5 5 1 System requirements of the Operation Manual The requirements for viewing the Operation Manual are as follows Computer CD ROM drive is loaded Browser Compatible with SS Java Script Dynamic HTML HTML3 2 Above Internet Explorer 5 5 is recommended ...

Page 101: ...C boots up correctly and insert the CD ROM on which OPERATION MANUAL CD ROM for VJ 1304 is written into the CD ROM drive on your PC The browser runs and the next window is displayed TIP The screen below is a display example when the operation system of the PC is Windows XP If the browser is not started automatically after inserting the CD ROM open CD ROM of My Computer and then double click the in...

Page 102: ...screen 5 5 2 1 Setting Permissions for Active Content When your computer environment the OS and web browser matches the criteria below for security reasons the display of HTML files containing JavaScript active content is restricted by default OS Windows XP SP2 or higher Web browser Internet Explorer 6 SP2 or higher Since the HTML files of the Operation Manual uses active content information bars ...

Page 103: ... allowing active content by clicking the information bar 1 Click the information bar The following shortcut menu appears 2 Click Allow Blocked Content The following screen appears 3 Click Yes The Operation Manual screen is correctly displayed 4 After that repeat the Step 1 to 3 each time the information bar appears Setup procedure ends When allowing all the active content on the CD ROM 1 Click Con...

Page 104: ...nd the security control function is valid By checking the box Active content from the Operation Manual CD is allowed to perform without the operation by the user Protection against malicious software is reduced Consult your network administrator regarding the possible consequences of lowering your security level before changing the settings The following screen appears 6 Click OK The Operation Man...

Page 105: ...f waste fluids 4 17 E Earth terminal 3 4 Enter key 2 5 F Feeding media 3 23 Fine and S Fine lamp 2 6 Fixed flange 3 14 Forward key 2 5 Front cover 2 2 Front section 2 2 G Grid roller 4 9 H Head cleaning 4 10 High lamp 2 6 I Important safety instructions 1 3 Ink cartridge slot 2 3 Ink replenishment 3 11 Installing ink cartridges 3 9 L LCD display section 2 6 Loading roll media 3 13 Low lamp 2 6 M M...

Page 106: ...onfirming settings while printing 3 27 Product overview 2 1 R Rear section 2 3 Replacing consumable components 4 2 Replacing ink cartridges 4 2 S Safety instructions 1 1 Scroller 2 3 Scroller receiver 2 3 Setting media 3 13 Setting roll media 3 15 Settings that can be changed or confirmed while printing 3 28 Setup menu display 2 7 Stand 2 2 Status messages 5 20 Stopping printing operation 3 24 Str...

Page 107: ...to the followings NOTE NOTE For details of each setup item refer to followings Setup menu diagram Ready to Print 5 Panel setup menu in the Operation Manual Setup menu diagram Receiving Converting Printing 3 7 4 Changing and confirming settings while printing The parts in each list are factory default settings initial values ...

Page 108: ... Subnet Mask Gateway Front Interlace Temporary 1Cnt to 5Cnt to 999Cnt 1m to 30m to 99m To Setup menu diagram Ready to Print 2 3 None 1 None 2 Wave 1 Wave 2 Fuzz 1 Fuzz 2 Fine Wave 1 Fine Wave 2 Fine Wave 3 Fine Wave 4 A S Fine Wave B S Fine Wave Origin On Media 3mm to 25mm Off Top Width Width 150mm to 1 000mm to 1 351mm Off Type 1 Off On Off Manual Data Machine 1Cnt to 9Cnt 0 0sec to 0 1sec to 5 0...

Page 109: ...m Print Micro Print Micro Change Print Mode PF Adjust Pre Heater Platen Heater After Heater Standby Heating Vacuum Fan 100mm to 250mm to 500mm 200 0mm to 250 0mm to 300 0mm 100mm to 250mm to 500mm 20pulse to 0 to 20pulse Quality 1 Quality 2 Quality 3 Quality 4 Graphics 1 Graphics 2 Banner 1 Banner 2 Banner 3 Banner 4 Off 30 to 50 Off 30 to 50 Off 30 to 50 10min to 60min to 240min Low High A A ...

Page 110: ...shing Side Margin Media Initial Media Width Take up Feed Origin Prev Stick Media Cut CR Movement Overwrite Cnt Overwrite Wait Slant Check Auto Cleaning Ink Status Roll Length Head Wash CR Maintenance Initialization Life Times IP Address Subnet Mask Gateway Front Interlace ALL On ALL Off Main Controller Set Timer Start Off On Off On Off On Off On Off On Off On Off On Off Off On Off On Off On Off On...

Page 111: ...gram A 5 Setup menu diagram Receiving Converting Printing PrintStart Temperature Pre Heater Platen Heater After Heater PF Micro Adj Backup Pre Heater Platen Heater After Heater Off 30 to 50 Off 30 to 50 Off 30 to 50 20pulse to 0 to 20pulse ...

Page 112: ...Setup menu diagram VJ 1304 QUICK REFERENCE A 6 ...

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MUTOH VJ-1304, Quick Reference

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