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MUTOH ValueJet VJ1324X, Operation Manual

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MUTOH ValueJet VJ1324X Operation Manual Download Page 233

VJ-1324X OPERATION MANUAL

Troubleshooting

  

233

7

Troubleshooting

This chapter describes possible troubles during the use of this product and countermeasures.

If the error not included in any items of this section occurs, contact your local MUTOH dealer.

NOTE

• If you want to receive product warranty, prepare the warranty certificate.

If the warranty certificate is not presented, the repair will not be covered by the warranty even if 
within the warranty period.
If you have signed a maintenance service contract, prepare that or a similar document.

Summary of Contents for ValueJet VJ1324X

Page 1: ...VJ1324XE A 02 VJ1324X ...

Page 2: ......

Page 3: ...ay cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The CE marking is a mandatory European marking for certain product groups to indicate conformity with the essential health and safety requirements set out in European Di...

Page 4: ...uct or publication may be reproduced copied or transmitted in any form or by any means except for personal use without the permission of MUTOH INDUSTRIES LTD The product and the contents of this publication may be changed without prior notification MUTOH INDUSTRIES LTD has made the best efforts to keep this publication free from error but if you find any uncertainties or misprints please call us o...

Page 5: ...inter Read Panel setup menu through 8 Appendix as necessary Section Description 1 Safety instructions This chapter explains warning terms safety precautions and warning labels on the product that operators and people who install this product need to know 2 Product overview This chapter explains the features of the printer along with the names and functions of each part 3 Before using This chapter ...

Page 6: ...us injury may be caused Used for dangerous situations that may cause slight or medium injury or when all or parts of products are damaged It is used for special cautions and for information that needs to be emphasized Indicates useful tips for operating or understanding the printer Indicates prohibited operations Indicates required operations Indicates referrence pages in this manual WARNING CAUTI...

Page 7: ...on 23 2 2 2 Rear section 24 2 2 3 Operation panel 25 2 2 4 Ink level indicator 29 2 2 4 1 Estimated Ink level graphic 30 2 3 Printer status 31 2 3 1 Normal 31 2 3 2 Setup menu display 31 2 3 3 Changing printer status 31 3 Before using 3 1 Power cable connection 34 3 2 Turning the power ON OFF 38 3 2 1 Turning the power ON 38 3 2 2 Turning the power OFF 39 3 3 Installing ink cartridges 41 3 3 1 Ins...

Page 8: ... 3 7 2 Preparing cables 104 3 7 3 Connecting a network interface cable 105 4 Handling the printer 4 1 Print flow chart 108 4 2 Media 109 4 2 1 Media type 109 4 2 2 Cautions on handling media 109 4 2 3 Precaution on storing media 110 4 2 4 Printing area 110 4 2 5 Head height adjustment 110 4 2 5 1 When raising the print head 111 4 2 5 2 When returning the print head to the original position 113 4 2...

Page 9: ...nu 157 5 1 6 Output Mode menu 158 5 1 6 1 Ink Drying Time Menu 159 5 1 6 2 Page Gap menu 160 5 1 7 Method of Cut menu 160 5 1 7 1 Cut Pressure menu 161 5 1 8 Origin menu 161 5 1 9 Prev Stick menu 163 5 1 10 StandbyHeating menu 163 5 1 11 Head Travel menu 164 5 1 12 Multi Strike menu 164 5 1 13 Strike Wait menu 165 5 1 14 Slant Check menu 165 5 1 15 Auto Cleaning menu 166 5 1 15 1 Idle Auto Cleanin...

Page 10: ...components 194 6 1 1 Replacing ink cartridges 194 6 1 2 Replacing Roll Media 200 6 1 3 Replacing Cutter 203 6 2 Cleaning the printer 210 6 2 1 Cleaning the outer case 211 6 2 2 Cleaning the inside of the printer 212 6 2 3 Head cleaning 214 6 2 4 Cleaning the cleaning wiper 215 6 2 5 Cleaning around the print head 220 6 3 Disposal of waste fluids 227 6 4 Moving or transporting the printer 229 6 4 1...

Page 11: ...edia is jammed 247 7 4 Smartchip Recovery 250 7 4 1 When the message S C Recog Err appears 250 7 4 2 When the message Check Color E appears 250 8 Appendix 8 1 Product specifications 252 8 1 1 Printer specifications 252 8 2 Interface specification 254 8 2 1 Network interface specification 254 8 3 Options Supply list 255 9 Setup menu diagram ...

Page 12: ...Table of Contents VJ 1324X OPERATION MANUAL 12 ...

Page 13: ...ions This chapter explains warning terms safety precautions and warning labels on the product that operators and people who install this product need to know WARNING When installing and operating this printer be sure to follow the directions and warnings in this book ...

Page 14: ...nto three stages Understand the meanings of the following warning terms and follow the contents instructions in this manual Warning Meaning Used for dangerous situations where death or serious injury may be caused Used for dangerous situations that may cause slight or medium injury or when all or parts of products are damaged Used for special cautions and for information that needs to be emphasize...

Page 15: ...Do not connect an earth wire to the following places Gas pipes There is a possibility of ignition and explosion Earth wire of telephone cables and lightning rods Heavy current might flow whenever lightning strikes Water pipe and faucet The earth might not work if a plastic pipe is connected in the middle of the metal pipe Do not insert or drop metal or flammable objects into the printer through op...

Page 16: ...ubstances such as dust etc are stuck to the power plug Make sure that the power plug is firmly inserted to the edge of the power socket When handling ink cartridges pay attention so that ink does not get into your eyes or stick to your skin If ink gets into your eyes or sticks to your skin immediately wash it off with water Failing to do so might cause irritation or light inflammation of eyes In c...

Page 17: ...n installing the dedicated stands make sure to turn OFF the printer and unplug the power cable There may be a risk of electric shock When you do not use the printer for a long period make sure to pull out the power plug from the power socket for safety Make sure to connect an earth wire to the earth connection that meets the following standards Earth terminal of power socket Earth wire with copper...

Page 18: ... operating the printer 1 3 1 Handling the warning labels When handling the warning labels be careful about the following points NOTE Check whether all the warning labels can be read If the letters or illustrations on the label are not clear remove the dirt from the label Use cloth water and mild detergent for removing dirt from the warning label Avoid either organic solvents or gasoline It is nece...

Page 19: ... MANUAL Safety instructions 1 3 Warning labels 19 1 3 2 Location and type of warning labels Pasting locations of the warning labels are shown in the following figure 1 Front 2 Rear No Types of warning labels 1 2 1 2 2 2 ...

Page 20: ...ing instruction labels note the following NOTE Check if all of the operating instruction labels can be read If the letters or illustrations on the label are not clear remove the dirt from the label When cleaning the operating instruction labels use a cloth water and mild detergent Avoid either organic solvents or gasoline It is necessary to replace the operating instruction labels if they are dama...

Page 21: ...VJ 1324X OPERATION MANUAL Product overview 21 2 Product overview This chapter explains the features of this printer along with the names and functions of each part ...

Page 22: ...d vivid colors High capacity ink cartridges of 220 ml with the dedicated IC chip 1 000 ml ink bags are also usable with the dedicated adapter are adapted Ink consumption amount can be controlled greatly improving productivity Use of variable dots can also improve color reproduction 4 Adapted multi heater The media heating system developed by LamiLess series has been arranged for solvent ink Pre he...

Page 23: ...or releasing media 2 Operation panel Operation condition setting printer display and various function settings are performed 3 Front cover Used for preventing a user from coming in contact with the driving mechanism during the printer operation Opened and closed when media is set or jammed It is normally closed 4 Stand Used when installing the printer on a flat floor 5 Media guide Used for feeding...

Page 24: ...ce cover Used to prevent the user from touching the inner mechanical section Open and close in the following cases When cleaning the cleaning wiper When cleaning around the print head When replacing the cutter It is normally closed No Name Function 1 AC inlet Used for connecting the power cable 2 Network interface cable connector Connects a network interface cable 3 Scroller holder Set the scrolle...

Page 25: ...n panel When performing menu setting from the operation panel 4 3 Menu setups on the operation panel When performing various operations in the operation panel 4 4 Operating from the operation panel 6 Media guide Used for feeding media smoothly when the media is set or printed 7 Waste fluid tank Used for collecting waste ink discharged from the printer 8 Waste fluid valve Open and close when discha...

Page 26: ...ing key Cuts the media when pressed for more than two seconds 3 Pause key Pauses printing Cancel key When printing When pressed for more than two seconds forcefully terminates printing and deletes one file of the remaining data When receiving or analyzing data When pressed for more than two seconds deletes the data already received and analyzed Returns to the previous menu hierarchy Changes made i...

Page 27: ...mp ON An error has occurred Error content is displayed on the LCD Lamp blinks The remaining amount of ink is low Lamp OFF There is no error 11 High lamp Green Lamp ON The head height is set to High Lamp OFF The head height is set to Low 12 Low lamp Green Lamp ON The head height is set to Low Lamp OFF The head height is set to High 13 Take Up lamp Green Lamp ON Media ejection mode is set to Take up...

Page 28: ...rm 7 2 3 Error requiring restart If the error persists even when the malfunction is fixed contact your local MUTOH dealer 16 Normal lamp Green Lamp ON Cleaning Mode is set to Normal When the Long lamp is also on Cleaning mode is set to Short Lamp OFF Cleaning Mode is set to Long 17 LCD display section Displays operation status of the printer or an error message No Name Color Status Description ...

Page 29: ...splayed on LCD monitor 5 7 Display menu 5 7 4 Remain Ink menu In the normal operation 2 3 1 Normal During printing To display ink or cartridge errors 7 2 2 Message type error display and remedies The indicator and the corresponding Ink color labels are shown below NOTE The ink color labels are attached to the top of the ink cartridge slots No Name 1 LCD display section 2 Ink level indicator 3 Ink ...

Page 30: ...ink amount More than 80 less than 100 2 Remaining ink amount More than 60 less than 80 3 Remaining ink amount More than 40 less than 60 4 Remaining ink amount More than 20 less than 40 5 Remaining ink amount Less than 20 If the indicator is blinking smartchip recovery is being performed on the corresponding ink cartridge 7 4 Smartchip Recovery 6 Ink Near End 7 Ink End 8 No cartridge ...

Page 31: ... the operation panel The various functions for printing can be performed on the operation panel Display contents in the LCD monitor of the operation panel are as follows 2 3 3 Changing printer status Follow the procedure below and change printer status 1 Normal Setup menu display Press the Menu key on the operation panel when the printer is Normal Menu 1 Setup is displayed on the operation panel a...

Page 32: ...ither of the following operations to shift the operation panel to the Normal display Press the Cancel or Menu key on the operation panel In the Setup menu leave the keys untouched for three minutes NOTE For details on Status message refer to 7 2 1 Status messages Normal Setup Menu Display Menu key Cancel key Leave the printer as it is for 3 minutes ...

Page 33: ...VJ 1324X OPERATION MANUAL Before using 33 3 Before using This chapter explains necessary steps before using the printer ...

Page 34: ...nter is used Use a power cord set which is equipped with a protective earth and securely connect it to the outlet Do not use a damaged power cable It could lead to an electric shock and fire CAUTION Pay attention to the following points when handling power cable Do not tamper with the power cable Do not put heavy objects on the power cable Do not bend twist or pull the power cable by force Do not ...

Page 35: ...o install the power cable 1 Make sure that the printer is turned OFF NOTE The power is ON when the Power key of the operation panel is pressed in Press the key once again to turn OFF the power 2 Connect the power cable to the AC inlet on the back of the printer No Name 1 AC inlet 2 Power cable 2 1 ...

Page 36: ... fire may occur Do not connect an earth wire to the following places Gas pipes There is a possibility of ignition and explosion Earth wire of telephone cables and lightning rods Heavy current might flow whenever lightning strikes Water pipe and faucet The earth might not work if a plastic pipe is connected in the middle of the metal pipe CAUTION Pay attention to the following points when handling ...

Page 37: ...h connection cannot be established or if the earth connection is not given When the power supply of the printer is ON do not pull out the power cable from the power socket Whenever the plug is pulled out from the power socket allow one minute or more before inserting the plug in the power socket again No Name 1 Power plug 1 ...

Page 38: ...N 1 Press the Power key on the operation panel to turn ON the printer Power lamp on the operation panel turns on blue The printer starts initial operation When the initial operation is complete the printer enters Normal NOTE If there is a problem during the initial operation a message is displayed on the operation panel and the printer may stop operating If operation stops refer to 7 Troubleshooti...

Page 39: ...mp on the operation panel lights up in green the head height is set to High Return the head height to Low before turning the power OFF 4 2 5 2 When returning the print head to the original position 2 Press the Power key on the operation panel to turn OFF the printer The Power lamp on the operation panel is turned off NOTE If the operation panel is in the following status the power is ON The Power ...

Page 40: ...sition All the lamps on the operation panel and the LCD monitor are turned OFF The printer automatically turns the power OFF NOTE If there is a problem during turning OFF operation a message is displayed on the operation panel and the printer may stop operating If operation stops refer to 7 Troubleshooting and deal with the problem After turning OFF the printer wait for ten seconds or longer to tu...

Page 41: ... eyes or stick to your skin If ink gets into your eyes or sticks to your skin immediately wash it off with water Failing to do so might cause irritation or light inflammation of eyes In case of any abnormality consult a physician immediately Do not disassemble ink cartridges If disassembled there is a possibility that ink might come into contact with eyes or skin Do not perform the following opera...

Page 42: ...ng so may cause ink leakage Do not disassemble ink cartridges or ink bags A disassembled ink cartridge cannot be used Make sure to use the dedicated cleaning fluid Model number VJ MSINK3 CL220 VJ MSINK3 CL1000 Before installing the ink cartridges or ink bags shake it gently Doing so will preserve print quality When an ink cartridges or ink bags is moved from a cold place to warm place keep the ink...

Page 43: ...install the 220 ml ink cartridge 1 Turn the printer ON The printer starts the initializing operation After the initial operation is compete Start Ink Charge E is displayed on the operation panel 2 Press the Enter key on the operation panel Insert Cleaning cart is displayed on the operation panel 3 Take out the cleaning cartridge from the bag ...

Page 44: ...talled Busy Washing is displayed on the operation panel and the printer starts charging the cleaning fluid When the cleaning fluid has been charged Remove Cartridges is displayed on the operation panel 5 Remove all cleaning cartridges Busy Washing is displayed on the operation panel and the printer starts head cleaning When head cleaning is complete Wash retry No is displayed on the operation pane...

Page 45: ...g and shake it gently two to three times and insert it into the printer Make sure that the ink cartridges are inserted into the correct slots Match the mark in front of the slot and the color of the ink before inserting the ink cartridge Keep mark of the ink cartridge facing up and insert towards the printer side Insert the ink cartridge all the way to the end of the slot Ink Refill is displayed o...

Page 46: ...the maintenance cover Do not raise the media loading lever After the initial ink charge is complete Media End is displayed on the operation panel NOTE If the printer performs the nozzle check printing immediately after initial ink charge is complete the following results may occur Printed lines become blurred The data is partially not printed In such cases follow 6 2 3 Head cleaning and perform Li...

Page 47: ...lizing operation After the initial operation is compete Start Ink Charge E is displayed on the operation panel 2 Press the Enter key on the operation panel Insert Cleaning cart is displayed on the operation panel 3 Take out the cleaning fluid bags 4 pieces from the bag 4 Install the cleaning fluid bag and smart chip card to the high capacity pack adapters NOTE To install or remove the cleaning flu...

Page 48: ...ten and the cleaning fluid bag will not be usable Insert the high capacity pack adapter all the way to the end of the slot When all high capacity pack adapters are installed Busy Washing is displayed on the operation panel and the printer starts charging the cleaning fluid When the cleaning fluid has been charged Remove Cartridges is displayed on the operation panel 6 Remove all the high capacity ...

Page 49: ...alled on the printer The information of the remaining smart chip card will be rewritten and the cleaning fluid bag will not be usable 7 Press the Enter key on the operation panel Insert InkCartridges is displayed on the operation panel 8 Remove the cleaning fluid bag and smart chip card from the high capacity pack adapter NOTE When there is remaining cleaning fluid bag and smart chip card clarify ...

Page 50: ...the cleaning fluid bag will not be usable Insert the high capacity pack adapter all the way to the end of the slot When a high capacity pack adapter is installed Ink Refill is displayed on the operation panel and ink charging starts Initial charging takes about eight minutes Ink charging operation and pause operation are repeated during the ink charging When 100 is displayed the ink charging is co...

Page 51: ...ially not printed In such cases follow 6 2 3 Head cleaning and perform Little Charge Then check the printing result If there is no improvement in the print result even after performing Little Charge leave the printer unused for an hour or more Then perform Little Charge again and check the print result If there is still no improvement contact your local MUTOH dealer 3 3 3 When using the high capac...

Page 52: ... Loading roll media This section describes the procedure to load the roll media To load the roll media use the scroller included with the printer NOTE The following roll media can be loaded on the scroller included with the printer Media tube with a diameter of three inches Less than 150 mm in outer diameter less than 19 kg in weight Media tube with a diameter of two inches Less than 150 mm in out...

Page 53: ...edia tube width of two inches remove the attachments for three inch media from the movable media stopper and fixed media stopper 2 To set the roll media on the scroller make sure that the paper is rolled counter clockwise when seen from the fixed media stopper 3 Insert the roll media all the way till its core touches the right edge of the fixed media stopper No Name 1 Movable media stopper 2 Fixed...

Page 54: ...able media stopper firmly to the core of the roll media 5 Set the scroller on the holder with the fixed media stopper on the ink cartridge slot side No Name 1 Movable media stopper 2 Roll media No Name 1 Scroller 2 Fixed media stopper 3 Ink cartridge slots 4 Scroller holder 2 1 ...

Page 55: ...he printer ON CAUTION Do not operate the media loading lever during the initial operation or printing The print head portion may touch the pressurizing roller portion and cause a malfunction The printer starts the initializing operation Media End is displayed on the operation panel 2 Raise the media loading lever Lever Up is displayed on the operation panel No Name 1 Media loading lever 1 ...

Page 56: ...t the roll media to the media feed slot NOTE If the end of the roll media is not wound tightly wind it tightly again and then load it 4 Open the front cover to pull out the roll media No Name 1 Roll media 2 Media feed slot No Name 1 Front cover 2 Roll media 1 2 2 1 ...

Page 57: ...nd the roll media a little by turning the scroller by hand and eliminate any slack or slant 6 Lower the media loading lever NOTE When loading the new roll media cut the front edge of the media if it is not straight 4 4 3 Cutting media No Name 1 Roll media 2 Scroller No Name 1 Media loading lever 1 2 2 1 ...

Page 58: ... MANUAL 58 3 4 Loading media 7 Close the front cover The User type setup menu is displayed on the operation panel TIP To change the media type follow 3 4 3 Setting the User Type Setting and set the media type No Name 1 Front cover 1 ...

Page 59: ...how to set the user type setting Follow the procedure below to set the user type setting 1 Turn ON the printer and load media After loading the media the printer enters the user type setting menu TIP Refer to the following for setting media 3 4 2 Setting Roll Media 2 Press the key or key to select the user type setting ...

Page 60: ...ng menu the printer starts media initial operation without specifying a user defined setting Pressing the Cancel key on the operation panel No keys on the operation panel are pressed for 30 seconds After media initial operation is complete Ready to Print is displayed on the operation panel and the display shifts to Normal 4 When using the roll media turn the scroller by hand to rewind the roll med...

Page 61: ...ctly 1 Turn ON the printer and load the media 3 4 2 Setting Roll Media 2 Confirm that the printer functions normally 3 Display the Test Print menu on the operation panel a Press the Menu key on the operation panel Menu 1 Setup is displayed on the operation panel The operation panel shifts to the Setup menu display b Press the key or key to select Menu2 Test Print ...

Page 62: ...e operation panel Test1 Nozzle Check is displayed on the operation panel The display shifts to the Test Print menu 5 2 Test Print Menu 4 Press the key or key on the operation panel to select an item for printing from the following items Nozzle Check Mode Print Setup List Palette ...

Page 63: ...cted item TIP Refer to the following for details on each of the print list items 3 5 1 Nozzle check to 3 5 4 Palette print 6 Repeat step 4 to step 5 when performing test print for other items 7 Press the Cancel key on the operation panel to exit from test print The operation panel returns to Normal The procedure for test printing is complete ...

Page 64: ...ck result indicates that the checked points are blurred or missing clean the head 6 2 3 Head cleaning Perform the nozzle check once again at the end of the work TIP Refer to the following for printing procedure 3 5 Test print The printer information date and time of printing printer s serial number firmware version is printed on the nozzle check pattern No nozzle clog Nozzle clogged ...

Page 65: ...ing printing conditions Print Mode Effect Preset Pre heater temperature Preset platen heater temperature Preset dryer temperature Adjustment value TIP Refer to the following for printing procedure 3 5 Test print 㻞㻜㻝㻡㻛㻜㻣㻛㻜㻝㻌㻜㻦㻜㻜㻌㻳㻞㻔㻣㻞㻜㼤㻣㻞㻜㻌㻤㻼㼍㼟㼟㻌㻮㼕㻕㻙㻲㼕㼚㼑㻒㻲㼡㼦㼦㻛㻼㼞㼑㻦㻟㻜䢛㻯㻛㻼㼘㼍㼠㼑㼚㻦㻟㻜䢛㻯㻛㻭㼒㼠㼑㼞㻦㻟㻜䢛㻯㻛㻼㻲㻌㻭㼐㼖㼡㼟㼠㻦㻜 ...

Page 66: ...QHW 0DVN 㸻 DWHZD 㸻 6OHHS0RGH7LPHU 㸻 K DQJXDJH QJOLVK ࠉࠉࠉࠉࠉࠉࠉ7HPSHUDWXUH 㸻 HOVLXV 㺽 ࠉࠉࠉࠉࠉࠉࠉ HQJWK 㸻ࠉPP 7UGT 6 RG 2TKPV QFG HHGEV 2 PKVKCN FLWUV 2 KETQ FLWUV 2TG GCVGT 2NCVGP GCVGT T GT 8CEWWO CP 㧨㨁㨟㨑㨞 ޓ 㨀㨥㨜㨑 ޓ 㧸㨕㨟㨠㧪 7UGT 6 RG 2TKPV QFG HHGEV 2 PKVKCN FLWUV 2 KETQ FLWUV 2TG GCVGT 2NCVGP GCVGT T GT 8CEWWO CP 7UGT 6 RG 2TKPV QFG HHGEV 2 PKVKCN FLWUV 2 KETQ FLWUV 2TG GCVGT 2NCVGP GCVGT T GT 8CEWWO CP 6...

Page 67: ...VJ 1324X OPERATION MANUAL Before using 3 5 Test print 67 3 5 4 Palette print Palette print is executed for the color demonstration TIP Refer to the following for printing procedure 3 5 Test print ...

Page 68: ...RIP software etc that is different from the mode set in the usertype setting perform Custom head adjustment and check all patterns A to F and then adjust any patterns that are misaligned beforehand Adjustment method Description Reference Standard Adjusts only the print mode used by the current user definition When you have adjusted the print mode using Standard make the resolution pass count and p...

Page 69: ...form rough adjustment first when the degree of misalignment is difficult to determine 3 Print the confirmation pattern and check if the printer is adjusted properly 3 6 1 1 Standard Confirmation Pattern 4 If the printer is not adjusted go back to Step 2 NOTE When you are not satisfied with the result of rough adjustment perform micro adjustment Menu Name Description Reference Standard Confirmation...

Page 70: ...t 1 Turn ON the printer and load the roll media 3 4 2 Setting Roll Media 2 Display the Adjust Print menu on the operation panel a Press the Menu key on the operation panel Menu1 Setup is displayed on the operation panel b Press the key on Operation panel to select Set 1 User Type c Press the key on Operation panel User TypeXX XX is a number between 1 and 30 is displayed on the operation panel ...

Page 71: ...ng 3 6 Adjust Print 71 d Press the key or key on Operation panel to select the user type setting e Press the Enter key on the operation panel 1 Print Mode is displayed on the operation panel f Press the key or key to select 2 Adjust Print ...

Page 72: ... If the default value has been changed the changed value is displayed h Press the key or key and enter the thickness of the paper to use in the range of 80 µm to 1 300 µm This setting is the same as Media thickness menu 5 1 1 1 9 Media thickness menu i Press the Enter key on the operation panel Media thickness value is set Adj Print1 Standard is displayed on the operation panel ...

Page 73: ... 3 Press the Enter key on the Operation panel Warming Up Skip E is displayed on Operation panel CAUTION While Warming Up is displayed do not touch Platen and Media guide They become very hot and you could burn yourself NOTE You can start printing during warming up 4 4 7 Start Printing during Warm up ...

Page 74: ...follows a When the printing result is Adequate You do not need perform print quality adjustment The procedure for print quality adjustment is complete b When the printing result is Not adequate You need to perform print quality adjustment Perform rough adjustment when the misalignment is large 3 6 1 2 Standard Rough Adjustment Pattern Perform micro adjustment when the misalignment is small 3 6 1 3...

Page 75: ...ust Print menu on Operation panel in the same way as step 2 of 3 6 1 1 Standard Confirmation Pattern 2 Press the key or key to select Adj 2 Rough Pattern 3 Press the Enter key on the operation panel Warming Up Skip E is displayed on Operation panel CAUTION While Warming Up is displayed do not touch Platen and Media guide They become very hot and you could burn yourself NOTE You can start printing ...

Page 76: ...he media 4 Check the both ends and the center of the print result that printed with Adjust pattern and select the number from 1 to 11 that is not out of alignment 9 is selected in the next printing sample NOTE 6 is the current setting value When the line is aligned the bold line on its left side does not have a white vertical line in the middle Pattern name Current Print Mode 1 2 3 4 5 6 7 8 9 10 ...

Page 77: ...es and their pattern names are as follows NOTE Refer to the following for Print mode 5 1 1 1 1 Print Mode menu 6 Press the key or key to enter the number that you selected in Step 4 NOTE When you press the Cancel key the input operation is not executed and Adj 2 Rough Pattern is displayed on the operation panel PrintMode PatternName Quality 1 2 C Quality 3 4 B Graphics 1 2 E Graphics 3 4 D Banner ...

Page 78: ...Before using VJ 1324X OPERATION MANUAL 78 3 6 Adjust Print 7 Press the Enter key on the operation panel Determines the setting Adj 2 Rough Pattern is displayed on Operation panel ...

Page 79: ...just Print menu on Operation panel in the same way as step 2 of 3 6 1 1 Standard Confirmation Pattern 2 Press the key or key to select Adj 3 Fine Pattern 3 Press the Enter key on the operation panel Warming Up Skip E is displayed on Operation panel CAUTION While Warming Up is displayed do not touch Platen and Media guide They become very hot and you could burn yourself NOTE You can start printing ...

Page 80: ...of the media 4 Check the both ends and the center of the print result that printed with Adjust pattern and select the number from 1 to 7 that is not out of alignment 6 is selected in the next printing sample NOTE 4 is the current setting value When the line is aligned the bold line on its left side does not have a white vertical line in the middle 1 2 3 4 5 6 7 Pattern name Current Print Mode Q3 Q...

Page 81: ...mode The print modes and their pattern names are as follows NOTE Refer to the following for Print mode 5 1 1 1 1 Print Mode menu 6 Press the key or key to enter the number that you selected in Step 4 NOTE When you press the Cancel key on Operation panel the display returns to Adj 3 Fine Pattern PrintMode PatternName Quality 1 2 C Quality 3 4 B Graphics 1 2 E Graphics 3 4 D Banner 1 2 A Banner 3 4 ...

Page 82: ...Before using VJ 1324X OPERATION MANUAL 82 3 6 Adjust Print 7 Press the Enter key on the operation panel Determines the setting Adj 3 Fine Pattern is displayed on Operation panel ...

Page 83: ...s adjusted properly 3 6 2 1 Custom Confirmation Pattern 4 If the printer is not adjusted go back to Step 2 Menu Name Description Reference Custom confirmation pattern Print out the confirmation patterns A to F and check the degree of misalignment 3 6 2 1 Custom Confirmation Pattern Custom rough adjustment pattern Rough PatternALL Perform this when the degree of misalignment is large All confirmati...

Page 84: ...he patterns A to F can be adjusted individually 3 6 2 1 Custom Confirmation Pattern Using this menu you can print out all of the confirmation patterns A to F and check the degree of misalignment 1 Turn ON the printer and load the roll media 3 4 2 Setting Roll Media 2 Display the Adjust Print menu on the operation panel a Press the Menu key on the operation panel Menu1 Setup is displayed on the ope...

Page 85: ...ress the key on Operation panel User TypeXX XX is a number between 1 and 30 is displayed on the operation panel d Press the key or key to select the type of media to load e Press the Enter key on the operation panel 1 Print Mode is displayed on the operation panel ...

Page 86: ...he key on the operation panel Thickness 170 µm is displayed on the operation panel The default is set to 170 µm If the default value has been changed the changed value is displayed h Press the key or key and enter the thickness of the paper to use in the range of 80 µm to 1 300 µm This setting is the same as 5 1 1 1 9 Media thickness menu ...

Page 87: ...edia thickness value is set Adj Print1 Standard is displayed on the operation panel j Press the key or key to select Adj Print2 Custom k Press the Enter key on the operation panel Adj 1 Confirm Ptn is displayed on the operation panel The display enters the Adjust Print menu 5 1 1 1 3 Adjust Print menu ...

Page 88: ... you could burn yourself NOTE You can start printing during warming up 4 4 7 Start Printing during Warm up A confirmation pattern for print quality adjustment is printed Starts printing after warming up is complete Six confirmation patterns of A to F will be printed After the confirmation pattern is printed Operation panel returns to Adj 1 Confirm Ptn Bi dir Low H Height normal speed large drop fa...

Page 89: ... adjustment is complete b When the printing result is Not adequate You need to perform print quality adjustment Perform rough adjustment when the misalignment is large 3 6 2 2 Custom Rough Adjustment Pattern Perform micro adjustment when the misalignment is small When all patterns A to F require adjustment 3 6 2 3 1 Fine Pattern ALL When any pattern of A to F requires adjustment 3 6 2 3 2 Fine Pat...

Page 90: ... same way as Step 2 of 3 6 2 1 Custom Confirmation Pattern 2 Press the key or key on Operation panel to select Adj 2 RoughPtn ALL 3 Press the Enter key on Operation panel Warming Up Skip E is displayed on Operation panel Menu name Description Reference Custom rough adjustment pattern Rough Pattern ALL All confirmation patterns A to F will be adjusted 3 6 2 2 Custom Rough Adjustment Pattern Rough P...

Page 91: ...g Warm up Starts a rough adjustment pattern printing Starts printing after warming up is complete For the rough adjustment pattern the same patterns will be printed on both sides and center of the media 6 rough adjustment patterns A to F are printed Enter the adjusted values 1 2 3 4 5 6 7 8 9 10 11 1 2 3 4 5 6 7 8 9 10 11 Bi dir Low H Height normal speed large drop family Bi dir Low H Height norma...

Page 92: ...g pattern NOTE 6 is the current setting value When the line is aligned the bold line on its left side does not have a white vertical line in the middle PatternA 6 is displayed on the operation panel 5 Press the key or key to enter the number that you selected in Step 4 NOTE When you press the Cancel key on Operation panel the setting value is not entered and the display returns to Adj 2 RoughPtn A...

Page 93: ... panel Determines the setting 7 Enter the values for patterns B to F in the same way Press the Enter key to set the values Once all set values have been entered press the Enter key to register the set values of Pattern A to Pattern F to the printer Adj 2 RoughPtn ALL is displayed on Operation panel ...

Page 94: ...on Operation panel in the same way as Step 2 of 3 6 2 1 Custom Confirmation Pattern 2 Press the key or key on Operation panel to select Adj 3 RoughPattern A 3 Press the Enter key on Operation panel Warming Up Skip E is displayed on Operation panel CAUTION While Warming Up is displayed do not touch Platen and Media guide They become very hot and you could burn yourself NOTE You can start printing d...

Page 95: ...esults on both sides and center of the media and select the number that looks most aligned between 1 and 11 9 is selected in the next printing sample NOTE 6 represents the current setting value When the line is aligned the bold line on its left side does not have a white vertical line PatternA 6 is displayed on Operation panel 1 2 3 4 5 6 7 8 9 10 11 Bi dir Low H Height normal speed large drop fam...

Page 96: ...y on Operation panel to enter the number that you selected in Step 4 NOTE When you press the Cancel key on Operation panel the display returns to Adj 3 RoughPatternA 6 Press the Enter key on Operation panel Determines the setting Adj 3 RoughPatternA is displayed on Operation panel ...

Page 97: ...int menu on the operation panel in the same way as in step 2 of 3 6 2 1 Custom Confirmation Pattern 2 Press the key or key on Operation panel to select Adj 9 Fine Ptn ALL 3 Press the Enter key on the operation panel Warming Up Skip E is displayed on Operation panel Menu Name Description Reference Custom Micro Adjustment Pattern Fine PatternALL All confirmation patterns A to F will be adjusted 3 6 ...

Page 98: ...m up An adjust print pattern is printed For Adjust print pattern printing 6 adjust print patterns A to F are printed Enter the adjusted values Starts printing after warming up is complete For the Adjust print pattern the same patterns will be printed repeatedly on both sides and center of the media Pattern name 1 2 3 4 5 6 7 1 2 3 4 5 6 7 Print information Bi dir Low H Height normal speed small dr...

Page 99: ...E 4 represents the current setting value When the line is aligned the bold line on its left side does not have a white vertical line in the middle PatternA 4 is displayed on the operation panel 5 Press the key or key to enter the number that you selected in Step 4 NOTE When you press the Cancel key the input operation is not executed and Adj 9 Fine Ptn ALL is displayed on the operation panel Not a...

Page 100: ...he operation panel Determines the setting 7 Enter the values for patterns B to F in the same way Press the Enter key to set the value Once all set values have been entered press the Enter key to register the set values of patterns A to F Adj 9 Fine Ptn ALL is displayed on Operation panel ...

Page 101: ... Operation panel in the same way as Step 2 of 3 6 2 1 Custom Confirmation Pattern 2 Press the key or key on Operation panel to select Adj 10 Fine PatternA 3 Press the Enter key on the operation panel Warming Up Skip E is displayed on Operation panel CAUTION While Warming Up is displayed do not touch Platen and Media guide They become very hot and you could burn yourself NOTE You can start printing...

Page 102: ...he print results on both sides and center of the media and select the number that looks most aligned between 1 and 7 6 is selected in the next printing sample NOTE 4 represents the current setting value When the line is aligned the bold line on its left side does not have a white vertical line PatternA 4 is displayed on Operation panel Pattern name 1 2 3 4 5 6 7 Print Information Bi dir Low H Heig...

Page 103: ...y on Operation panel to enter the number that you selected in Step 4 NOTE When you press the Cancel key on Operation panel the display returns to Adj10 Fine PatternA 6 Press the Enter key on Operation panel Determines the setting Adj 10 Fine PatternA is displayed on Operation panel ...

Page 104: ...r the print data type A large hard disk and memory are recommended 3 7 2 Preparing cables The printer is equipped with a network interface for connecting with a PC You need a network interface cable to connect a PC with this printer Prepare the cable depending on the PC that it will be connected to TIP About connecting a network interface cable refer to 3 7 3 Connecting a network interface cable F...

Page 105: ...terface cable into the network interface connector located on the back of the printer 3 Fix the network interface cable to the cable clamp 4 Connect the other connector of the network interface cable to your PC TIP About connecting to your PC refer to the operation manual included with the PC For network setting on the side of the printer refer to 4 3 2 Panel setup menu overview No Name 1 Network ...

Page 106: ...Before using VJ 1324X OPERATION MANUAL 106 3 7 Connecting the printer to PC ...

Page 107: ...VJ 1324X OPERATION MANUAL Handling the printer 107 4 Handling the printer This chapter explains how to handle the printer ...

Page 108: ...lot platen and media guide while the heater is working The media feed slot platen and media guide become very hot and you could burn yourself Ventilate the workplace Not doing so may make you feel sick or may lead to a fire NOTE Do not open the front cover and maintenance cover during printing If the front cover maintenance cover is opened printing will be interrupted Printing restarts if you clos...

Page 109: ... environment to adapt it to the environment Performing printing without adapting media to the printing environment may cause media jams due to gaps or wrinkles in the media Print quality is also affected When using the printer in a low humidity environment the cut media may stuck and may not come down In such a case open the front cover after the media is cut to remove the media Do not touch the p...

Page 110: ...nd store it in an individual box Keep the media dry 4 2 4 Printing area The printable area of this printer is as follows 4 2 5 Head height adjustment Printing with high printing rate or using strongly curved media can cause print heads to rub Changing the distance from the print head surface to media head height may allow you to avoid headrub Head height can be changed to two levels Follow the pro...

Page 111: ... open the front cover or change the head height during printing If the head height is changed the alignment will be changed and high print quality will not be guaranteed 1 Open the front cover 2 Change the head height by moving the head height adjustment lever orange The High lamp on the operation panel lights up in green No Name 1 Front cover No Name 1 Head height adjustment lever 1 High 1 ...

Page 112: ...Handling the printer VJ 1324X OPERATION MANUAL 112 4 2 Media 3 Close the front cover No Name 1 Front cover 1 ...

Page 113: ...ange the head height during printing If the head height is changed the alignment will be changed and high print quality will not be guaranteed 1 Open the front cover 2 Change the head height by moving the head height adjustment lever orange The Low lamp on the operation panel lights up in green No Name 1 Front cover No Name 1 Head height adjustment lever 1 1 Low ...

Page 114: ...Handling the printer VJ 1324X OPERATION MANUAL 114 4 2 Media 3 Close the front cover No Name 1 Front cover 1 ...

Page 115: ...n the operation panel The operation panel shifts to the Setup menu display b Press the key on the operation panel Set1 User Type is displayed on the operation panel c Press the Enter key on the operation panel User Type 1 is displayed on the operation panel d Press the key or key on the operation panel to select the media type to use e Press the Enter key on the operation panel 1 Print Mode is dis...

Page 116: ...the accuracy of the Media feed adjustment improves To change the feeding length press the key or key on the operation panel and change the set value b Press the Enter key on the operation panel Printing is displayed on the operation panel Starts Initial Print When the Initial Print is complete the printer enters Normal c After the Initial Print the media is cut 4 4 3 Cutting media 3 Measure the di...

Page 117: ...orms Confirm Print a Press the key or key on the operation panel to select PF3 Confirm Print b Press the Enter key on the operation panel Feed Length 250 mm is displayed on the operation panel TIP The length of media that is fed feeding length for Confirm Print is normally set at 250 mm If you increase the feeding length the accuracy of the Media feed adjustment improves To change the feeding leng...

Page 118: ...ngth proceed to step 7 7 Perform Micro Print a Display the Dist Adj menu on the operation panel in the same way as in step 1 b Press the key or key on the operation panel to select PF4 Micro Print c Press the Enter key on the operation panel Warming up Skip E is displayed on Operation panel CAUTION While Warming Up is displayed do not touch Platen and Media guide They become very hot and you could...

Page 119: ...d Micro Change 0 00 is displayed on Operation panel 8 Sets up Micro Adjustment Change a Press the key or key and enter the micro adjustment value according to the printing result in Step 7 b Press the Enter key on Operation panel The micro adjustment value is saved The saved micro change value will be always shifted to the base value for the pattern printing PF4 Micro Print is displayed on Operati...

Page 120: ...on panel Menu1 Setup is displayed on the operation panel The operation panel shifts to the Setup menu display 3 Press the key or key on the operation panel to select a setup item and press the Enter key The settings will be confirmed When setup items have a submenu the display shifts to the next menu NOTE When a setup item has a submenu is displayed on the right end of the LCD monitor of the opera...

Page 121: ...hanged Press the key or key to change the set value 5 To save the changed setting press the Enter key on the operation panel The setting is saved and the next setup item is displayed NOTE If you press the Cancel key key or key without pressing Enter key after changing a setting the change will not be saved 6 Press the Cancel key on the operation panel to exit from the setup ...

Page 122: ...f each setup item refer to Panel setup menu Setup item Description Setup menu Various settings of the printer are configured Test Print menu Performs nozzle check of the print head and setup list Cleaning menu Performs head cleaning Menu Option menu Sets up the contents of the Setup menu Version menu Displays the versions of the firmware Sleep Mode menu Sleep mode settings are configured Display m...

Page 123: ...y refer to 2 2 3 Operation panel 4 4 1 Feeding media You can feed the roll media at a position that you want Follow the procedure below to feed media 1 Confirm that the operation panel is Normal 2 Make sure that the media loading lever is lowered 3 Press the Forward key or the Backward key on the operation panel Media is fed forward or backward 4 Release the Backward key or Forward key on the oper...

Page 124: ...n panel for two seconds The printer operates as follows NOTE If a large amount of data is saved on the printer the operation panel may not return to Normal by a single Cancel key operation In such cases wait for a few seconds and press the Cancel key again Printer status Operation with the Cancel key pressed for two seconds During printing Terminates the printing and deletes one data remaining in ...

Page 125: ...panel is Normal you can cut the media at the desired position Follow the procedure below to cut the roll media 1 Confirm that the operation panel is Normal 2 Press the Cutting key on the operation panel for more than two seconds The printer feeds the roll media to the length of the margin and cuts the media NOTE When loading the new roll media cut the front edge of the media if it is not straight ...

Page 126: ...ons are not in progress The operation panel display is Normal 2 To change the position to cut the roll media refer to 4 4 1 Feeding media and advance the roll media to the desired cut position 3 Place a razor blade on the media cut groove on the media guide and cut the roll media CAUTION Pay attention to the following points when cutting roll media Mishandling the razor blade may cause a cut on yo...

Page 127: ...cedure for changing and confirming settings while printing Follow the procedure below to change or confirm settings for the Panel setup menu 1 Confirm that the printer is in one of the following conditions Receiving data Analyzing data Printing 2 Press the Menu key on the operation panel Menu5 Temperature is displayed on the operation panel 3 Press the key or key to change or confirm settings NOTE...

Page 128: ...g Setup item Setting Description Reference Temperature Pre Checks the current temperature of the pre heater Platen Checks the current temperature of the platen heater Dryer Checks the current temperature of the dryer Pre heater Off 30 ºC to 50 ºC Changes the temperature of the pre heater 5 1 1 1 5 Pre heater menu Platen heater Off 30 ºC to 50 ºC Changes the temperature of the platen heater 5 1 1 1...

Page 129: ...cedure below to pause or restart printing NOTE If the printing is paused the print quality will not be guaranteed 1 Check that the printer is in operating 2 Press the Pause key on the operation panel The printer pauses printing PrintRestart ENTER is displayed on the operation panel 3 To restart printing press the Enter key on the operation panel The printer restarts printing ...

Page 130: ...tinues to be warmed up until the preset temperature has been reached When printing is started during warm up the print quality is not guaranteed 1 Check if the printer is the printer is being warmed up Warming Up is displayed on the operation panel 2 Send the data Warming Up Skip E is displayed on the operation panel CAUTION While Warming Up is displayed do not touch Platen and Media guide You cou...

Page 131: ...ntly printing data please refer to the below 4 4 5 2 Settings that can be changed or confirmed while printing To check the information of printed data please refer to the below 5 8 Job Status Menu Follow the procedures below to display the information 1 Check if the printer is printing a data 2 Press key on the operation panel to display Print Remain The remaining length of data currently printing...

Page 132: ...erating from the operation panel 3 Press key on the operation panel to display Remain Time The remaining length of data currently printing will be displayed 4 To return the display to Printing press key on the operation panel 㧾㨑㨙㨍㨕㨚 ޓ 㨀㨕㨙㨑 ޓޓ 㨤㨤㨤㨤㨙㨕㨚 㧼㨞㨕㨚㨠㨕㨚㨓 ...

Page 133: ...t head and setup list 5 2 Test Print Menu Cleaning menu Performs head cleaning 5 3 Cleaning menu Menu Option menu Sets up the contents of the Setup menu 5 4 Menu Option menu Version menu Displays the versions of the firmware 5 5 Version menu Sleep Mode menu Sleep mode settings are configured 5 6 Sleep Mode menu Display Sets the language and unit displayed on the LCD monitor of the operation panel ...

Page 134: ...media initialization Enter key shifts to the sub menu 5 1 5 Media Width menu Output mode Sets the media ejection method after printing Enter key shifts to the sub menu 5 1 6 Output Mode menu Method of Cut Sets the media cutting method after printing Enter key shifts to the sub menu 5 1 7 Method of Cut menu Origin Sets the beginning of printing origin of the print data Enter key shifts to the sub m...

Page 135: ...to the sub menu 5 1 19 CR Maintenance menu Initialization Returns the settings of the printer to default Enter key shifts to the sub menu 5 1 20 Initialization menu Life Times Displays the operational life time of each part Enter key shifts to the sub menu 5 1 21 Life Times menu IP Address Sets the IP address of the printer Enter key shifts to the sub menu 5 1 22 IP Address menu Subnet Mask Sets t...

Page 136: ...28 Alert Buzzer menu Temporary Displays the menus which have been set to hide in the Menu Option menu temporarily Enter key returns to the previous menu with all set up items displayed Cancel key returns to the previous status in the Selection menu when the Setup menu is displayed 5 4 Menu Option menu Cancel key shifts to the previous menu Panel setup menu Setup item Description ...

Page 137: ...p item Setting Description User Type Type 1 Settings for the media type to print are configured It is possible to set 30 different user settings as Type 1 to 30 for printing Enter key shifts to the sub menu 5 1 1 1 User Type menu Type 2 Type 29 Type 30 Cancel key saves the setting and shifts to the previous menu 5 1 Setup menu ...

Page 138: ...st Sets up various settings on the media feed adjustment key shifts to the sub menu 5 1 1 1 4 Dist Adj menu Pre heater Sets the temperature of the pre heater Enter key shifts to the sub menu 5 1 1 1 5 Pre heater menu Platen heater Sets the temperature of the platen heater Enter key shifts to the sub menu 5 1 1 1 6 Platen heater menu Dryer Sets the temperature of the dryer Enter key shifts to the s...

Page 139: ...Description Mode Quality 1 Set the print mode Quality 1 to 4 Suitable for printing photographs Set this when high quality print is required Graphics 1 to 2 Suitable for printing photographs Set this when standard print quality is required Graphics 3 to 4 Suitable for printing illustrations Set this when standard print quality is required Banner 1 to 4 Suitable for printing outdoor signs or test pr...

Page 140: ...PrintMode Resolution Pass Direction Quality 1 1440 x 1440dpi 16 times Uni unidirectional Quality 2 1440 x 1440dpi 16 times Bi bidirectional Quality 3 720 x 1440dpi 8 times Uni unidirectional Quality 4 720 x 1440dpi 8 times Bi bidirectional Graphics 1 720 x 720dpi 8 times Uni unidirectional Graphics 2 720 x 720dpi 8 times Bi bidirectional Graphics 3 720 x 720dpi L 8 times Uni unidirectional Graphic...

Page 141: ...p this menu to improve horizontal banding with Fine Fuzz Perform the printing at a slower speed than Fine Fuzz A S Fine Wave Performs Wave printing using the half of the print head nozzles Since only half of the print head nozzles are used printing speed becomes a half of Wave Set up this menu to improve the print quality compared with Fine Fuzz If used when one side of the nozzles are clogged qua...

Page 142: ...t even when the user type setting has been newly set or changed When using RIP software etc and setting the resolution which is different from the setting in the user type setting make sure to perform adjustment for all print modes by Custom Adjust Print Media thickness menu NOTE The settings here are the same as 5 1 1 1 9 Media thickness menu Setup item Setting Description Adjust Print Media Thic...

Page 143: ...patterns and enter the set values 3 6 1 3 Standard Micro Adjustment Pattern Cancel key cancels the setting and shifts to the previous menu 5 1 1 1 3 Adjust Print menu Setup item Setting Description Adj Print2 Custom Confirm ptn The test patterns of A to F will be printed for Adjust print Check before adjusting 3 6 2 1 Custom Confirmation Pattern Rough Ptn ALL Perform this when the degree of misali...

Page 144: ...ifts to the sub menu 3 Confirm Print menu Micro Print Performs Micro Adjustment Print Enter key shifts to the sub menu 4 Micro Print menu Micro Change Sets up Micro Adjustment Change Enter key shifts to the sub menu 5 Micro Adj Change menu Cancel key shifts to the previous menu 5 1 1 1 User Type menu Setup item Setting Description FeedLength 100mm to 250mm to 500mm Changes the length feed length o...

Page 145: ...p item Setting Description FeedLength 100mm to 250mm to 500mm Changes the length feed length of the media feed direction for Confirm Print Enter key Determines the setting Printing is displayed on the operation panel and Initial Print starts After printing the printer enters Normal Cancel key cancels the setting and shifts to the previous menu 5 1 1 1 4 Dist Adj menu Setup item Setting Description...

Page 146: ...ding on the media Setup item Setting Description Micro Adj Change 5 00 to 0 00 to 5 00 Sets up Micro Adjustment Change Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 Setup menu Setup item Setting Description Pre heater Off 30 C to 50 C Sets the temperature of the pre heater 1 Roll media 2 Pre heater 3 Print head Enter ...

Page 147: ...ettle by heat NOTE The set temperature of the platen heater differs depending on the media Setup item Setting Description Platen heater Off 30 C to 50 C Sets the temperature of the platen heater 1 Roll media 2 Platen heater 3 Print head Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 1 1 User Type menu 2 3 1 ...

Page 148: ... Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 1 1 User Type menu Setup item Setting Description Vacuum Fan Low Set when there is a possibility of a paper jam caused by failure in media loading when the setting is Middle Middle Set this when there is a possibility that media feeding may fail and paper may be jammed wi...

Page 149: ...ty to a certain extent If you want to improve print quality manually adjust it 3 6 Adjust Print There is no problem even if you adjust print quality without setting the media thickness Setup item Setting Description Media Thickness 80µm to 170µm to 1300µm Enter the thickness of the media you are using in increments of 10µm Enter key saves the setting and shifts to the previous menu Cancel key canc...

Page 150: ...th initial adjustment value micro adjustment value Pre heater Platen Dryer Vacuum Fan Media Thickness Setup item Setting Description User Copy 1 to 30 ALL When user type is set to 1 2 to 30 ALL The setting values of the current user type are copied to the selected user type When you have selected ALL the setting values of the current user type are copied to the all other user types Enter key copie...

Page 151: ...e media width becomes 10mm shorter Therefore the side margins become value set on side margin menu 5mm Depending on the setting the right margin is a sum of the following Y print head transferring distance of the Origin menu 5mm when the spitting setting is On Media value set on side margin menu 1 Starting position 2 Media feed direction X media feeding distance Y print head transferring distance ...

Page 152: ...5 1 Setup menu On Media Perform the spitting operation on the page margins The printing speed will be improved since the number of time to return to the spitting box is reduced Enter key saves the setting and shifts to the sub menu 5 1 2 1 Spitting Pass count menu Off Spitting operation is not performed Enter key saves the setting and shifts to the previous menu 5 1 Setup menu Cancel key cancels t...

Page 153: ...in the Spitting menu NOTE If you set the flushing return count to a high number the nozzle will become easily clogged when printing for a long time because flushing is not performed over the flushing box Setup item Setting Description ReturnCount 1 time to 999 times Set the spitting return count Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts t...

Page 154: ... the print head returns to the origin position Spitting is not performed over the media On Media 1 time Performs the spitting operation on the flushing box on the origin side every time the print head returns to the origin position Flushing is performed over the media every time the print head shuttles back and forth On Media 5 times Performs the spitting operation on the spitting box on the origi...

Page 155: ... following Y print head transferring distance of the Origin menu 5mm when the spitting setting is On Media value set on side margin menu 1 Starting position 2 Media feed direction X media feeding distance Y print head transferring distance a 0mm 5mm The spitting setting is On Off On Media b 5mm to 25mm Side margin setting amount 5 1 2 Spitting menu 5 1 8 Origin menu Setup item Setting Description ...

Page 156: ...a detection menu 5 1 5 Media Width menu When the Media detection menu is set to Off the media cannot be cut automatically Setup item Setting Description Init Off The media is not detected Top Width Detect the media width and edge while initializing the media Width Detect the media width while initializing the media Enter key saves the setting and shifts to the previous menu Cancel key cancels the ...

Page 157: ...tration and media detection is not performed the printing may be performed between the right edge of the platen and the media 5 1 8 Origin menu 1 Media Width menu NOTE Setting a larger value than the media width set in the Media Width menu may cause ink to leak on the media or printer No Name 1 Roll media 2 Media width when not using media detection 3 Media loading mark 4 Platen Setup item Setting...

Page 158: ...hile initializing Cancel key shifts to the previous menu 5 1 Setup menu Setup item Setting Description Output mode Off Set when not cutting the media automatically after printing Set it to Off even when cutting the media manually Enter key saves the setting and shifts to the sub menu 5 1 6 1 Ink Drying Time Menu Take up Set when using the take up unit The media will not be cut after printing Enter...

Page 159: ...Time Menu This menu is used to set ink drying time Setup Item Setting Description Ink drying time 0sec to 60min Set the ink drying time Enter key Saves the set value and shifts to the previous menu Cancel key Cancels the setting and shifts to the previous menu 5 1 6 Output Mode menu ...

Page 160: ...scription Page Gap Normal Does not change the margin between print results Narrow The margin between print results becomes narrower than when it is set to Normal Enter key saves the setting and shifts to the sub menu 5 1 6 1 Ink Drying Time Menu Cancel key cancels the setting and shifts to the previous menu 5 1 6 Output Mode menu Setup item Setting Description Method of Cut SingleCut 2 steps Cuts ...

Page 161: ...o Take up the set value X media feeding distance becomes 0 mm to 15000 mm 5 1 6 Output Mode menu Depending on the set value of the side margin the maximum set value of Y print head transferring distance decreases 5 1 3 Side Margin menu Setup item Setting Description Cut Pressure Low Cut the media at low pressure Suitable for thin media or if the High pressure setting is too strong High Normal cutt...

Page 162: ...nce a 0mm 5mm The spitting setting is On Off On Media b 5mm to 25mm Side margin setting amount NOTE Depending on the setting the right margin is a sum of the following Y print head transferring distance of the Origin menu 5mm when the spitting setting is On Media value set on side margin menu 5 1 2 Spitting menu 5 1 3 Side Margin menu Enter key Moving Origin Pos is displayed on the operation panel...

Page 163: ...v Stick Off The stick prevent operation is not performed On The stick prevent operation is performed Feed the media back and forth to prevent from sticking Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 Setup menu Setup item Setting Description Standby Heating 10 minutes 60 minutes Sets the time to pre heat the heater ...

Page 164: ...tion Distance Data The print head moves the range of the print data width The printing speed will be improved since the moving range of the print head is optimized Machine The print head moves from origin to the maximum printable media width Media Width The print head moves the range of the media width Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and s...

Page 165: ...y before printing 5 1 14 Slant Check menu Sets up slanting detection during media loading Setup item Setting Description Strike Wait 0 0 sec to 0 1 sec to 5 0 sec Sets the overwrite wait time Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 Setup menu Setup item Setting Description Slant Check Off Slant Check is not perf...

Page 166: ...em Setting Description Auto Cleaning WaitingTime Set the value for auto cleaning in standby mode 5 1 15 1 Idle Auto Cleaning Print time Set the value for auto cleaning in printing mode 5 1 15 2 Printing Mode Auto Cleaning Before printing Set the value for auto cleaning in pre printing mode 5 1 15 3 Pre printing Mode Auto Cleaning Enter key saves the setting and shifts to the sub menu Cancel key sh...

Page 167: ...f 10 mins to 360 mins to 1440 mins Sets the time for auto cleaning in WaintingTime mode Off Auto cleaning is not performed Others Perform the head cleaning selected in Cleaning menu after the setting time has elapsed 6 2 3 Head cleaning Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 15 Auto Cleaning menu ...

Page 168: ...rintingTime Off 5 mins to 180 mins Selects the time for auto cleaning while printing Off Auto cleaning is not performed Others Perform the head cleaning selected in Cleaning menu after the setting time has elapsed 6 2 3 Head cleaning Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 15 Auto Cleaning menu ...

Page 169: ...e printing mode Setup item Setting Description Before Print Off The auto cleaning is not performed On Perform the head cleaning selected in the Cleaning menu before printing 6 2 3 Head cleaning Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 15 Auto Cleaning menu ...

Page 170: ...Panel setup menu VJ 1324X OPERATION MANUAL 170 5 1 Setup menu 5 1 16 Ink Status menu Displays the various information of smart chips ...

Page 171: ... K C M Y is displayed If it is blinking at 10 smartchip recovery is being performed on the corresponding ink cartridge 7 4 Smartchip Recovery Cancel key shifts to the previous menu 5 1 Setup menu Setup item Setting Description Roll media Off Roll Length is not used Enter key saves the setting and shifts to the previous menu 5 1 Setup menu Roll1 Sets up the roll media length The set values of the r...

Page 172: ...a length again If the roll media length is not set the residual quantity of roll media may not be displayed correctly Setup item Setting Description Length 1 m to 30 m to 200 m Sets the roll media length Enter key saves the setting and shifts to the sub menu 5 1 17 2 Print Stop menu Cancel key cancels the setting and shifts to the previous menu 5 1 17 1 Roll Length menu ...

Page 173: ...oll Remain Error or Roll Near End has occurred while the Print Pause menu is set to On if you lower the media set lever after replacing to the new roll media the Roll Media Length Setting menu is displayed Enter the length of the roll media you have set Setup item Setting Description Print Stop Off The roll media remaining count is not used to judge for pausing printing Printing pauses when the re...

Page 174: ...yed Remain 10 m to 1 m Near end is displayed when the remaining count for the roll media becomes the length you selected Enter key saves the setting and shifts to the previous menu 5 1 17 Roll Length menu Cancel key cancels the setting and shifts to the previous menu 5 1 17 2 Print Stop menu Setup item Setting Description Longstore Start Wash the print head with the cleaning fluid Enter key Perfor...

Page 175: ...s displayed on Operation panel CR Mainte End Enter key Cleaning wiper returns to the original position Print head returns to the original position Cancel key shifts to the previous menu without maintenance 5 1 Setup menu Perform the pumping operation start stop by pressing the key while displaying CR Mainte End Setup item Setting Description Initialization ALL All settings can be returned to facto...

Page 176: ... As the part deteriorates the number of asterisks decreases one by one 20 The part should be changed when all of the asterisks have disappeared and Change is displayed Contact your local MUTOH dealer to ask for replacing parts Pump CR Motor PF Motor Cancel key shifts to the previous menu 5 1 Setup menu Setup item Setting Description IP Address 000 000 000 000 to 192 168 001 253 to 255 255 255 255 ...

Page 177: ... increases the setting value key decreases the setting value Enter key changes the setting for the next segment In the 4th segment it saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 Setup menu Setup item Setting Description Gateway 000 000 000 000 to 192 168 001 254 to 255 255 255 255 Change the gateway by operating the following...

Page 178: ...l to receive technical supports TIP When a print is executed in connection with computer the setting of RIP software will be printed in the Data Header Setup Item Set Value Description Header Dump Off Only a print data will be printed Damp data will not be printed On After printing of print data the dump data will be printed Dump Only a dump data will be printed but the Number of Dot in Data will ...

Page 179: ...Item Description Setup Item Start Feed 10 mm to 0 mm to 500 mm When the value is bigger than 0 the margins are bigger than when it is set to 0 When the value is 0 the margin between print results does not change When the value is smaller than 0 the margins are smaller than when it is set to 0 Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to t...

Page 180: ...ect Off setting to avoid continuous buzzer beep Setup item Setting Description Alert Buzzer On Press any key on Operation panel to turn off beep sound This is the initially set value Off After several beeps the printer automatically turns off beep sound Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 Setup menu ...

Page 181: ...urred prints 3 5 1 Nozzle check Mode Print Mode print can be performed Used to confirm the following printing conditions Print quality Effect Pre heater temperature Platen heater temperature Dryer temperature Adjustment value 3 5 2 Mode print Setup List Setup list printing is performed Used to check the setup item and the user type 3 5 3 Setup print Palette Palette print is executed for the color ...

Page 182: ...improve by normal Head cleaning Little Charge Discharges larger amount of ink compare to Long Charge a small amount of ink when printing is not stable after initial ink charge 3 3 Installing ink cartridges Initial Charge Perform this when using the high capacity pack adapter for the first time for the printer whose ink is charged 3 3 3 When using the high capacity pack adapter for the printer whos...

Page 183: ...isplay the User Type menu On Spitting Off Sets up whether to display the Spitting menu On Side Margin Off Sets up whether to display the Side Margin menu On Media Initial Off Sets up whether to display the Media Initial menu On MediaWidth Off Sets up whether to display the MediaWidth menu On Output Mode Off Sets up whether to display the Output Mode menu On Method of Cut Off Sets up whether to dis...

Page 184: ...store menu On CR Maintenance Off Sets up whether to display the CR Maint menu On Initialization Off Sets up whether to display the Initialization menu On Life Times Off Sets up whether to display the Life Times menu On IP Address Off Sets up whether to display the IP Address menu On Subnet Mask Off Sets up whether to display the subnet mask On Gateway Off Sets up whether to display the Gateway men...

Page 185: ... NOTE The items under Exhaust fan menu remain Off ALL Off No items in the Setup menu are displayed Pressing the Enter key deletes for all items in the Menu Option menu Even if you select ALL Off you can display the items temporarily by selecting Temporary in the Setup menu Cancel key saves the setting and shifts to the previous menu Panel setup menu Setup item Setting Description ...

Page 186: ... menu 5 5 Version menu Displays the versions of the firmware Setup item Setting Description Ver M C Main side Controller side Displays the versions of the firmware of the main side M and controller side C Cancel key shifts to the previous menu Panel setup menu ...

Page 187: ...er lamp Automatic head cleaning is performed after the time set in the Timer Setting Menu has elapsed 5 6 1 Timer Setting menu TIP The cleaning mode reflects the settings in the operation panel 6 2 3 Head cleaning Setup item Setting Description Sleep Mode Set Timer Set the auto cleaning interval of this printer for Sleep Mode 5 6 1 Timer Setting menu Start Activate Sleep Mode 5 6 2 Sleep Mode Star...

Page 188: ...is full The ink cartridge is empty The ink cartridge has been removed An object other than an appropriate ink cartridge is inserted in the cartridge slot etc When the printer returns to a normal state head cleaning is restarted and Sleep Mode continues 7 2 Error messages If one of the above conditions occurs during head cleaning cleaning is stopped When the printer returns to a normal state head c...

Page 189: ...e is empty The ink cartridge has been removed An object other than an appropriate ink cartridge is inserted in the cartridge slot etc Activate Sleep Mode again after returning the printer to a normal state 7 2 Error messages If the printer is under one of the conditions above during the Sleep mode the printer will not return to the Normal condition even pressing the Enter key Return the printer to...

Page 190: ...e menu Length Sets the unit to display the length 5 7 3 Length menu Remain Ink Sets whether to display the ink level indicator 5 7 4 Remain Ink menu Cancel key shifts to the previous menu Panel setup menu Setup item Setting Description Language English Displays the menu items in English Japanese Displays the menu items in Japanese Enter key saves the setting and shifts to the previous menu Cancel ...

Page 191: ...ch Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 7 Display menu Setup item Setting Description Remain Ink On Displays the ink level indicator Refer to the following for the details 2 2 4 Ink level indicator 2 2 4 1 Estimated Ink level graphic Off The ink level indicator is not displayed Enter key saves the setting and s...

Page 192: ...tings that can be changed or confirmed while printing 4 4 8 Normal Display while Printing The values displayed in this function are just standard values not guarantee the accuracy If the print data includes no length data all information will be displayed as 0 Setup item Setting Description Job Status JobStatus Displays if the print is completed When the print is completed Completed When the print...

Page 193: ...VJ 1324X OPERATION MANUAL Maintenance 193 6 Maintenance This chapter describes daily maintenance of the product ...

Page 194: ...there is no ink remaining in the ink cartridge The alarm buzzer sounds To stop the buzzer press the Enter key on the operation panel Immediately replace it with the new ink cartridge NOTE in the messages for ink cartridge replacement indicates the color that is almost empty or runs out using the following characters K Black C Cyan M Magenta Y Yellow Do not insert or remove the ink cartridge except...

Page 195: ...replace the ink cartridges and high capacity pack adapter CAUTION Before operation make sure to read the Safety Data Sheet SDS When handling ink cartridges or ink bags pay attention so that ink does not get into your eyes or stick to your skin If ink gets into your eyes or sticks to your skin immediately wash it off with water Failing to do so might cause irritation or light inflammation of eyes I...

Page 196: ...in the new printing environment before printing Do not refill an ink cartridge or ink bag with ink It may result in abnormal printing Insert or remove the ink cartridge and high capacity pack adapter at the time of replacement only Inserting or removing the ink cartridge and high capacity pack adapter except at the time of replacement may result in incorrect printing 1 Replacing 220ml ink cartridg...

Page 197: ...idge with the bag open for a long time may result in abnormal printing Do not insert or remove the ink cartridge more than 10 times If the ink cartridge has been removed inserted more than 10 times it cannot be used even though ink remains 4 Install a new ink cartridge 5 Confirm that the operation panel returns to Normal NOTE If the ink cartridge is replaced during printing printing resumes Ink ca...

Page 198: ...d ink bags should be put in a plastic bag etc and dispose of it in compliance with local ordinance and instructions of local authorities NOTE Do not remove only ink bag while high capacity pack adapter is installed on the printer The information of the remaining smart chip card will be rewritten and the ink bag will not be usable 3 Take out the new ink bag from the bag NOTE Open the bag just befor...

Page 199: ...d insert it to the slot NOTE Make sure that the ink bag and smart chip are installed on the high capacity pack adapter before inserting it to the slot If the high capacity pack adapter is inserted into the slot without the ink bag the remaining information will be rewritten and the ink bag will not be usable Insert the high capacity pack adapter all the way to the end of the slot 6 Confirm that th...

Page 200: ... printer runs out End Of Roll is displayed on the operation panel If media runs out during printing the printer stops printing b When you want to change the media type to use 2 Type TIP For types and details of the roll media refer to 8 3 Options Supply list 3 Replacing steps Follow the procedure below to replace the roll media 1 If the printer is turned ON confirm that operation such as printing ...

Page 201: ...enance 6 1 Replacing consumable components 201 3 Hold the both edges of the scroller to rewind the roll media by hands 4 Remove the scroller unit and place it on a flat floor No Name 1 Roll media 2 Scroller No Name 1 Scroller 1 2 2 1 ...

Page 202: ...f the scroller on the movable media stopper side strongly on the floor The left edge of the scroller may be damaged by the impact 6 Remove the roll media from the scroller 7 To load another roll media refer to the following TIP For loading the roll media refer to 3 4 Loading media For storing the roll media not in use refer to 4 2 3 Precaution on storing media No Name 1 Movable media stopper 2 Scr...

Page 203: ...3 Replacing Cutter This section describes when and how to replace the cutter 1 Replacement time Replace the cutter when the following situation occurs a When the paper is not cut smoothly b When the cut surface is feathered etc 2 Type Our genuine cutter that is compatible with the printer is as follows No Name 1 Movable media stopper 2 Scroller Description Model No Cutter replacement blade VJ CB ...

Page 204: ... following Printing or other operations are not in progress The operation panel display is Normal 2 Display the CR Maintenance menu on the operation panel a Press the Menu key on the operation panel Menu 1 Setup is displayed on the operation panel The operation panel shifts to the Setup menu display b Press the key on the operation panel Set1 User Type is displayed on the operation panel ...

Page 205: ...ter key on the operation panel CR Mainte Start is displayed on the operation panel The display enters the CR Maintenance menu 5 1 19 CR Maintenance menu 3 Press the Enter key on the operation panel Maintenance starts The print head moves to the left of the printer cutter replacement position CR Maintenance End is displayed on the operation panel ...

Page 206: ...ing of the print head 5 Press the tab of the cutter lightly turn the cutter holder in the direction as illustrated below NOTE Do not press the tab of the cutter strongly or suddenly let go of it There is a spring in the cutter holder and it may fly out Do not push the cutter all the way in The cutter blade may damage the inside of the printer No Name 1 Maintenance cover No Name 1 Cutter holder 2 C...

Page 207: ...ade edge with a hard substance or drop the cutter The cutter blade may be damaged or chipped NOTE Used cutter should be put in a plastic bag etc and dispose of it in compliance with local ordinance and instructions of local authorities 7 Install a new cutter as illustrated NOTE Make sure that the spring in the cutter holder does not fly out while installing No Name 1 Razor blade 1 1 ...

Page 208: ...g in the cutter holder and it may fly out Do not push the cutter all the way in The cutter blade may damage the inside of the printer Refer to the illustrations below and install the cutter holder correctly If it is not installed correctly it may cause an error If an error occurs check if the cutter holder is installed correctly 9 Close Maintenance cover No Name 1 Razor blade No Name 1 Cutter hold...

Page 209: ... components 209 10 Press the Enter key on the operation panel The print head returns to its original position CR Mainte Start is displayed on the operation panel 11 Press the Menu key on the operation panel The printer enters Normal Cutter replacement is complete ...

Page 210: ...ire Immediately turn OFF the power switch disconnect the power plug from the electric socket and contact your local MUTOH dealer CAUTION When cleaning the areas other than the wiper make sure to turn OFF the power and unplug the power cable Do not use volatile solvents such as thinner benzene or alcohol These solvents could cause damage to the paint Be careful that no moisture enters the printer T...

Page 211: ...OPERATION MANUAL Maintenance 6 2 Cleaning the printer 211 6 2 1 Cleaning the outer case This section describes how to clean the outer case Wipe out dust and dirt attached to the outer case by using a soft cloth ...

Page 212: ...e of the printer Follow the procedure below 1 Open the front cover 2 Remove paper powder and dust attached to the pressurizing rollers using a soft brush NOTE Do not blow paper powder inside the printer using tools such as an air duster It may cause an abnormal noise from the inside of the printer No Name 1 Front cover No Name 1 Pressurizing rollers 1 1 ...

Page 213: ...htly squeezed soft cloth to wipe out paper powder and ink attached to the platen and media guide 4 Apply a damp and tightly squeezed soft cloth to wipe off the dirt of the unpainted silver color area in the center of the grid roller No Name 1 Platen 2 Media guide No Name 1 Grid roller 1 2 1 ...

Page 214: ...ng Head cleaning the print head is clogged Doing so will preserve print quality Remove media when cleaning Cleaning with media loaded may lead to contact between the print head and media 1 Confirm that the operation panel is Normal 2 Make sure that the media loading lever is lowered 3 Press the key on the operation panel to select the cleaning mode 4 Press the Cleaning key on the operation panel f...

Page 215: ...ning wiper 1 Time for cleaning Once a week or when blurs or lacking parts appear on printed media after Head cleaning 2 Cleaning procedures Follow the procedure below to clean the cleaning wiper NOTE Use the cleaning stick to clean the cleaning wiper For details of the cleaning stick refer to 8 3 Options Supply list 1 If the printer is turned ON make sure the following Printing or other operations...

Page 216: ...splay b Press the key on the operation panel Set1 User Type is displayed on the operation panel c Press the key or key to select Set20 CR Maintenance d Press the Enter key on the operation panel CR Mainte Start is displayed on the operation panel The display enters the CR Maintenance menu 5 1 19 CR Maintenance menu ...

Page 217: ...anel 4 Open the front cover CAUTION When cleaning the cleaning wiper do not touch the cleaning wiper and head cap unit Head cleaning may not be performed correctly because of oil from your hands Make sure to wipe the print head using the cleaning stick A wet cleaning stick may cause the print head to clog Do not reuse the cleaning stick The attached dust etc may damage the print head No Name 1 Fro...

Page 218: ...st on the cleaning wiper a Front side of the cleaning wiper Remove the ink and dust in the horizontal direction b Cleaning wiper back side Remove the ink and dust in the upper direction No Name 1 Cleaning wiper 2 Cleaning stick 3 Head cap unit No Name 1 Cleaning wiper 2 Cleaning stick 3 Head cap unit 3 1 2 3 3 1 3 2 ...

Page 219: ...the printer 219 6 Close the front cover 7 Press the Enter key on the operation panel The print head returns to its original position CR Mainte Start is displayed on the operation panel 8 Press the Menu key on the operation panel No Name 1 Front cover 1 ...

Page 220: ... print head read this procedure thoroughly to fully understand it and clean promptly and correctly While cleaning around the print head the print head cap is removed therefore cleaning must be done before the print head dries This operation should be done within 15 minutes If the operation lasts over 15 minutes follow the Steps 8 and 9 to stop the operation and perform head cleaning then resume cl...

Page 221: ...he operation panel a Press the Menu key on the operation panel Menu1 Setup is displayed on the operation panel The operation panel shifts to the Setup menu display b Press the key on the operation panel Set1 UserType is displayed on the operation panel c Press the key or key to select Set20 CR Maintenance ...

Page 222: ... the operation panel CR Maine Start is displayed on the operation panel The display enters the CR Maintenance menu 5 1 19 CR Maintenance menu 3 Press the Enter key on the operation panel Maintenance starts The print head moves to the left CR Maintenance End is displayed on the operation panel ...

Page 223: ...ft of the printer 5 Move the print head section by hand to where the circumference of the Print head is visible CAUTION Do not press the Print head section strongly Doing so may cause damage or poor print results No Name 1 Maintenance cover No Name 1 Print head section 2 Circumference of the Print head 1 2 ...

Page 224: ...ot touch the nozzles of the print head Doing so may damage the print head Do not touch the tip of the cleaning stick The print head may be damaged because of oil from your hands Never put water etc on the tip of the cleaning stick Doing so may damage the print head Do not reuse the cleaning stick The attached dust etc may damage the print head No Name 1 Around the print head 2 Head guide 3 Nozzles...

Page 225: ...foreign substance such as dust or ink clump is attached use the cleaning stick to remove it 8 Close the left maintenance cover Close the cover firmly until it is locked No Name 1 Around the print head 2 Head guide 3 Nozzles 4 Cleaning stick No Name 1 Maintenance cover 2 2 1 3 4 4 ...

Page 226: ...inter 9 Press the Enter key on the operation panel The print head returns to its original position CR Maine Start is displayed on the operation panel 10 Press the Menu key on the operation panel The printer enters Normal Cleaning around the print head is complete ...

Page 227: ...llow the procedure below to dispose of waste fluid WARNING The waste fluid from the printer falls under the category of waste oil waste ink of industrial waste out of the 19 items of general waste from business activities You are obligated to properly dispose of waste fluid in compliance with Wastes Disposal and Public Cleansing Act and local ordinances Delegate disposal to an industrial waste dis...

Page 228: ...aste fluid may spatter Make sure to put the container close to the waste fluid valve 4 After pouring the waste fluid to the empty container close the waste fluid valve securely 5 Wipe the opening of the waste fluid valve with a cloth etc 6 Dispose of the waste fluid as an industrial waste product Disposal of waste fluids is completed No Name 1 Waste fluid valve 2 Empty container No Name 1 Waste fl...

Page 229: ...nk inside the printer may leak Moreover normal operation after shifting to these positions cannot be guaranteed 1 Preparation before moving When using the dedicated stands follow the procedure below to move the printer 1 Dispose of waste fluid 6 3 Disposal of waste fluids 2 Make sure that the printer is turned OFF 3 Make sure that the stands and the wing bolts 2 pieces retaining the printer are no...

Page 230: ...he power cable 8 Unlock the casters to move it NOTE The casters supplied with the dedicated stand are manufactured for little movement in flat indoor areas not for transporting equipment When moving the printer outdoors or where there are big bumps remove the stands from the printer before moving Installation manual No Name 1 Casters 1 ...

Page 231: ...ing the printer are not loose 4 Attach cables such as the power cable 3 1 Power cable connection 3 7 Connecting the printer to PC 5 Perform Nozzle check and then confirm that there is no clogging in the print head 3 5 1 Nozzle check 6 Perform Alignment 3 6 Adjust Print 6 4 2 Transporting the printer When transporting the printer make sure to pack it in the same condition as purchased using protect...

Page 232: ...Maintenance VJ 1324X OPERATION MANUAL 232 6 4 Moving or transporting the printer ...

Page 233: ...not included in any items of this section occurs contact your local MUTOH dealer NOTE If you want to receive product warranty prepare the warranty certificate If the warranty certificate is not presented the repair will not be covered by the warranty even if within the warranty period If you have signed a maintenance service contract prepare that or a similar document ...

Page 234: ... maintenance cover open Close the maintenance cover 6 2 4 Cleaning the cleaning wiper 6 2 5 Cleaning around the print head 3 Are all four color ink cartridges fully inserted Fully insert all four color ink cartridges 6 1 1 Replacing ink cartridges No Possible cause Remedy Reference 1 Is the ink cartridge cold and frozen Leave the ink bag at room temperature for at least three hours and perform cle...

Page 235: ...d the print head No Possible cause Remedy Reference 1 Is the front cover open or media loading lever raised Close the front cover Lower the media loading lever 3 4 Loading media 2 Is the maintenance cover open Close the maintenance cover 6 2 4 Cleaning the cleaning wiper 6 2 5 Cleaning around the print head 3 Is the media loaded at an angle Load the media straight 3 4 Loading media 4 Is the ink ca...

Page 236: ...ngs with the computer side environment 3 7 1 System requirements 4 Does the Power lamp on the operation panel turn on after sending printing data from the computer If the Power lamp does not turn on contact the computer manufacturer No Possible cause Remedy Reference 1 Is the loading position of the media correct Set the media correctly 3 4 Loading media 2 Is the scroller set correctly Set the scr...

Page 237: ... inside of the printer 4 Is the printer used in an environment other than the one specified such as near an air conditioner Only use the printer in an environment that is specified for use Installation manual 5 Are you using folded torn or rolled media Replace the media 4 2 2 Cautions on handling media No Possible cause Remedy Reference 1 Is the media loaded at an angle Set the media straight 3 4 ...

Page 238: ...edia 4 Does the media bend Set the Vacuum Fan menu 4 2 1 Media type 5 1 1 1 8 Vacuum Fan menu No Possible cause Remedy Reference 1 Is the loading position of the media correct Set the media correctly 3 4 Loading media 2 Is the scroller set correctly Set the scroller correctly 3 4 1 Loading roll media No Possible cause Remedy Reference 1 Does the media include moisture Replace it with new media 6 1...

Page 239: ... Head height adjustment No Possible cause Remedy Reference 1 Is the scroller set correctly Set the scroller correctly 3 4 1 Loading roll media 2 Is the nozzle in good condition Perform Head cleaning 6 2 3 Head cleaning 3 Did you perform Alignment Perform Alignment 3 6 Adjust Print 4 Did you perform Media feed adjustment Perform Media feed adjustment 4 2 6 Media feed adjustment 5 Is the temperature...

Page 240: ...ons and failures 6 Printing lines are duplicated or patchy No Possible cause Remedy Reference 1 Is the nozzle in good condition Perform Head cleaning 6 2 3 Head cleaning 2 Is the head height set to High Return the head height to Low 4 2 5 Head height adjustment ...

Page 241: ... printing before the heater is warmed up press the Enter key Reference 4 4 7 Start Printing during Warm up 9 Cleaning Cleaning the head Please wait a while 6 2 3 Head cleaning 10 Ink Refill Charging the ink Please wait a while 3 3 Installing ink cartridges 11 During Washing Washing the print head by the head washing operation Please wait a while 3 3 Installing ink cartridges 12 Moving Origin Pos T...

Page 242: ... Set the head height to Low 4 2 5 2 When returning the print head to the original position 19 Insert CleaningCart Washing the head Install the cleaning cartridge 3 3 Installing ink cartridges 20 Insert InkCartridges Charging the ink Insert the ink cartridge 3 3 Installing ink cartridges 21 User Type OK Initializing the media Please wait a while represents the setup media type 3 4 3 Setting the Use...

Page 243: ... obliquely Stops operation Reload the media 3 4 Loading media 7 Media Cut Error The media was not cut Stops operation Reload the media 3 4 Loading media 8 Roll Remain Error The remaining roll paper count has become 0 Stops operation Load a new roll media 6 1 2 Replacing Roll Media 9 Roll Near End m The remaining roll paper count is almost 0 The remaining roll paper is m Prepare a new roll media 6 ...

Page 244: ... in wrong slots Insert ink cartridges correctly again 6 1 1 Replacing ink cartridges 19 S C Ink Err The ink cannot be used for this printer Contact your local MUTOH dealer 6 1 1 Replacing ink cartridges 20 S C CodeErr Inserted Ink cartridge is not a proper one Contact your local MUTOH dealer 21 Broken Chip Smart Chip has been broken Insert new Ink cartridges 6 1 1 Replacing ink cartridges 22 Full ...

Page 245: ...VJ 1324X OPERATION MANUAL Troubleshooting 7 2 Error messages 245 NOTE of the error display indicates the ink color that is subject to warning ...

Page 246: ... panel stops the beeping For an error requiring restart operation will return to normal after removing the cause of the error and restarting the printer If the same error continues to be displayed contact the your local MUTOH dealer Be sure to tell us the code no of the error message when you contact us NOTE in the error message is the code no that indicates what type of error occurred The command...

Page 247: ...ng the power OFF 2 Open the front cover 3 Move the print head section from the top of the media to the right NOTE When the head height is set to Low switch it to High before moving the Head Change the setting back to Low after moving the Head 4 2 5 1 When raising the print head 4 2 5 2 When returning the print head to the original position No Name 1 Front cover No Name 1 Print head section 2 Roll ...

Page 248: ...ON MANUAL 248 7 3 The media is jammed 4 Raise the media loading lever 5 Pull the media to your side and cut the torn part with cutting tools such as a razor blade No Name 1 Media loading lever No Name 1 Razor blade 2 Roll media 1 2 1 ...

Page 249: ... Troubleshooting 7 3 The media is jammed 249 6 Hold the both edges of the scroller to rewind the roll media by hands 7 If paper dust or pieces of paper remain inside the printer remove them No Name 1 Roll media 2 Scroller 1 2 2 ...

Page 250: ... Remove the ink cartridge and reload it If the printer is still unable to read it install a new ink cartridge If a message Check Color appears after the ink cartridge is reloaded follow the section 7 4 2 When the message Check Color E appears to operate 7 4 2 When the message Check Color E appears Check that the ink color of the cartridge inserted is correct In case of wrong color insertion load a...

Page 251: ...VJ 1324X OPERATION MANUAL Appendix 251 8 Appendix This chapter describes specifications and included components with this printer ...

Page 252: ... 5 to 25 mm Right 5 to 25 mm Media cut system Horizontal automatic cut system manual cut system Head height adjustment Two adjustable positions of Low High CPU 64 bit RISC CPU Memory 128MB Command MH RTL RTL PASS Interface Network interface Ethernet IEEE 802 3 Ink Supply system Supplied through tubes from four color independent cartridges Cartridges Black Cyan Magenta Yellow 220 ml 5 ml each 1 000...

Page 253: ...Power voltage AC 90 V to AC 132 V AC 198 V to AC 264 V Frequency 50 Hz 60 Hz 1 Hz Power consumption Printing 1 550 W or less Standby 44 W Outer diameter Height 1 218 mm including the stands Width 1 916 mm Depth 685 mm Weight Printer 61 kg Stands 21 3 kg Items Specification ...

Page 254: ...escribes each type of interface specifications supported by this product 8 2 1 Network interface specification Items Specification Network type Ethernet IEEE802 3 Network I F 10BASE T 100BASE TX Automatic transfer type RJ 45 Connector twist pair cable MDI MDI X Automatic transfer Corresponding protocol TCP IP ...

Page 255: ...VJ 1324X OPERATION MANUAL Appendix 8 3 Options Supply list 255 8 3 Options Supply list For more information about the options and the supply items contact your local MUTOH dealer ...

Page 256: ...Appendix VJ 1324X OPERATION MANUAL 256 8 3 Options Supply list ...

Page 257: ...ion diagram refer to the followings NOTE For details of each setup item refer to followings Setup menu diagram Ready to Print Panel setup menu Setup menu diagram Receiving Converting Printing 4 4 5 Changing and confirming settings while printing The parts in each list are factory default settings initial values ...

Page 258: ...Stick On On Media 5 mm to 25 mm Off Top Width Width Off On SingleCut 2 steps SingleCut 3 steps DoubleCut 2 steps DoubleCut 3 steps Data Machine Media 1 cnt to 9 cnt 0 0 sec to 0 1 sec to 5 0 sec Off On Standby Heating Output Mode 10 min to 60 min User Type Method of Cut Head Travel Multi Strike Strike Wait Slant Check C B D Off Take Up Auto Cut Off 210mm to 1 000 mm to 1 371 mm Pass Count 1 Cnt to...

Page 259: ...lity 2 Quality 3 Quality 4 Graphics 1 Graphics 3 Graphics 4 Graphics 2 Banner 1 Banner 2 Banner 3 Banner 4 Off 30 C to 50 C Off 30 C to 50 C Off 30 C to 50 C Low Middle High Standard Custom Type 1 to Type 30 Print Mode Print Mode Effect Default Value Quality 1 4 Fine Fuzz Graphics 1 2 Fine Fuzz Graphics 3 4 Fine Fog Banner 1 2 Fog Banner 3 4 None 1 The default value depending on print mode To Setu...

Page 260: ...0 to 255 255 255 255 000 000 000 000 to 192 168 001 254 to 255 255 255 255 OFF ON DUMP PRINT Header Dump ON OFF Alert Buzzer 10mm 0mm 500mm Start Feed Heater Control A WaitingTime PrintingTime Before Print Off Roll 1 Roll 2 Roll 3 K C M Y Auto Cleaning Ink Status Roll Length Off 5 min to 360 min to 1440 min Off 5 min to 180 min Off On ALL User Type Except User Type Initialization Longstore CR Main...

Page 261: ...re CR Maintenance Initialization Life Times IP Address Subnet Mask Gateway Header Dump Start Feed Heater Control Alert Buzzer ALL On ALL Off Ver M Main C Controller Set Timer Start Language Temperature Length Remain Ink Job Status ToDoLength Done Remain Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off Off On Off On Off On Of...

Page 262: ... menu diagram Receiving Converting Printing Temperature Pre Heater Platen Heater Dryer PF Micro Adj Backup Pre Heater Platen Heater Dryer Job Status ToDoLength Done Remain Remain Time Off 30 C to 50 C Off 30 C to 50 C Off 30 C to 50 C 5 00 to 0 00 to 5 00 ...

Page 263: ...4X OPERATION MANUAL 263 Revision History General Information Date Version Manual code Supported Firmware 2015 7 00 VJ1324XE A 00 V 2 08 2016 12 01 VJ1324XE A 01 V 3 01 2020 4 02 VJ1324XE A 02 V 3 07 or later ...

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