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MUTOH ValueJet VJ-1624WX, Operation Manual

The MUTOH ValueJet VJ-1624WX is a high-quality wide-format printer designed to deliver exceptional print results. With its user-friendly interface, this printer is easy to operate, making it suitable for both beginners and professionals. Enhance your printing experience by downloading the Operation Manual for free at manualshive.com.

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VJ-1624X/1624WX/1924WX OPERATION MANUAL

7  Troubleshooting

7.2  Error messages

333

7.2

Error messages

This section describes messages displayed during normal printer operation or when errors occur, and 
solutions to the messages.

7.2.1

Status messages

This section describes messages displayed during printer normal operation.
When the printer is operating correctly, each operation status is displayed on Operation panel as below.

No.

Display

Description

Reference

1

Ready to Print

Standby (Media is loaded).

—

2

Media End

Standby (Media is not loaded).

3.4 Loading 

media

3

Receiving

Receiving data.

—

4

Analyzing data

Analyzing data.

—

5

Printing

Under printing.

—

6

PrintRestart – > ENTER

Pausing printing.
Press the [Enter] key.

4.4.6 Pausing 

printing

7

Warming Up

Warming up Heater.
(VJ-1624X only)

—

8

Warming Up
Skip – > ENTER

Received the printing data while Heater is 
warming up.
To start printing before Heater is warmed up, 
press the [Enter] key.
(VJ-1624X only)

4.4.7 Starting 

printing during 
warming up (VJ-
1624X only)

9

Cleaning **%

Cleaning the head.
Please wait a while.

6.2.3 Head 

cleaning

10

Ink Refill **%

Filling the ink.
Please wait a while.

3.3 Filling ink

11

SubTank Refill

Filling the subtank.
Please wait a while.

3.3 Filling ink

12

Moving Origin Pos.

Print head is moving to the original printing 
position in the Origin menu.
Please wait a while.

5.1.8 Origin 

menu

13

Confirm Position – > ENTER

Print head is moving to the original printing 
position in the Origin menu.
Press the [Enter] key.

5.1.8 Origin 

menu

14

During Washing

Cleaning Head.
Please wait a while.

5.1.19 

Longstore menu

15

Remove Cartridges

Perform head cleaning.
Remove Cartridge.

5.1.19 

Longstore menu

16

** Initializing **

Initializing the setting in the Initialization 
menu.
Please wait a while.

5.1.21 

Initialization menu

Summary of Contents for ValueJet VJ-1624WX

Page 1: ...VJ 1624X VJ 1624WX VJ 1924WX VJ1x24XE A 00 ...

Page 2: ......

Page 3: ...ase the user will be required to correct the interference at his own expense 3 Trademark Mentioned in this Manual MUTOH ValueJet VJ 1624X VJ 1624WX VJ 1924WX MH RTL are registered trademarks or product names of MUTOH INDUSTRIES LTD Windows XP Windows Vista and Windows 7 are registered trademarks or product names of Microsoft Corporation Other company and product names may be registered trademarks ...

Page 4: ...H INDUSTRIES LTD The product and the contents of this publication may be changed without prior notification MUTOH INDUSTRIES LTD has made the best efforts to keep this publication free from error but if you find any uncertainties or misprints please call us or the shop where you bought this equipment MUTOH INDUSTRIES LTD shall not be liable for any damages or troubles resulting from the use of thi...

Page 5: ...a failure is found in the system or in the materials and workmanship of the product the seller produced However if the cause of failure is uncertain decide the action after due mutual consultation 2 The warranty shall not apply to any direct or indirect loss or compensation for the loss due to the product that has been subject to misuse neglect or improper alternation ...

Page 6: ...d before using the printer Read 5 Panel setup menu through 8 Appendix as necessary Section Description 1 Safety instructions This chapter explains the installation of this printer warning terms that operators need to know caution items and warning labels on the printer main unit 2 Product overview This chapter explains the features of the printer along with the names and functions of each part 3 B...

Page 7: ...e death or serious injury may be caused Used for dangerous situations that may cause slight or medium injury or when all or parts of products are damaged It is used for special cautions and for information that needs to be emphasized Indicates useful tips for operating or understanding the printer Indicates prohibited operations Indicates required operations Indicates referrence pages in this manu...

Page 8: ...About this Manual VJ 1624X 1624WX 1924WX OPERATION MANUAL 8 ...

Page 9: ... 37 2 2 2 Changing printer status 38 3 Before using 3 1 Power cord set connection 40 3 2 Turning the power ON OFF 44 3 2 1 Turning the power ON 44 3 2 2 Turning the power OFF 45 3 3 Filling ink 47 3 3 1 When using 220ml Ink cartridges 49 3 3 1 1 For VJ 1624X 49 3 3 1 2 For VJ 1624WX 1924WX 54 3 3 2 When using 440ml Ink cartridges VJ 1624X only 60 3 3 3 Changing the angle of Ink cartridge slot 67 3...

Page 10: ...140 3 6 2 2 Custom rough adjustment pattern 146 3 6 2 2 1 Rough Pattern ALL 146 3 6 2 2 2 Rough Pattern A to F 151 3 6 2 3 Custom micro adjustment pattern 154 3 6 2 3 1 Fine Pattern ALL 154 3 6 2 3 2 Fine Pattern A to F 158 3 7 Connecting the printer to PC 161 3 7 1 System requirements 161 3 7 2 Preparing cables 161 3 7 3 Connecting a network interface cable 162 4 Handling the printer 4 1 Print fl...

Page 11: ... 1 2 Adjust Print menu 218 5 1 1 1 3 Media feed compensation 220 5 1 1 1 4 Pre heater menu VJ 1624X only 222 5 1 1 1 5 Platen Heater menu VJ 1624X only 223 5 1 1 1 6 Dryer menu VJ 1624X only 224 5 1 1 1 7 Vacuum Fan menu 224 5 1 1 1 8 Media thickness menu 225 5 1 1 1 9 User Copy menu 226 5 1 2 Spitting menu 227 5 1 2 1 Spitting Pass Count menu 229 5 1 3 Side Margin menu 230 5 1 4 Media Initial men...

Page 12: ... 257 5 5 Version menu 260 5 6 Sleep Mode menu 261 5 6 1 Timer Setting menu 262 5 6 2 Sleep Mode Start menu 263 5 7 Display menu 264 5 7 1 Language menu 264 5 7 2 Temperature menu 265 5 7 3 Length menu 265 5 7 4 Remain Ink menu 265 5 8 Job Status Menu 266 6 Maintenance 6 1 Replacing consumable components 268 6 1 1 Replacing Ink cartridges 268 6 1 2 Replacing Roll Media 276 6 1 3 Replacing Flushing ...

Page 13: ... Media related troubleshooting 327 7 1 4 Printing related troubleshooting 330 7 2 Error messages 333 7 2 1 Status messages 333 7 2 2 Message type error display and remedies 335 7 2 3 Error requiring restart 338 7 3 The media is jammed 339 8 Appendix 8 1 Product specifications 344 8 1 1 Printer specifications 344 8 2 Interface specification 346 8 2 1 Network interface specification 346 8 3 Options ...

Page 14: ...Table of Contents VJ 1624X 1624WX 1924WX OPERATION MANUAL 14 ...

Page 15: ...structions This chapter explains the installation of this printer warning terms that operators need to know caution items and warning labels on the printer main unit WARNING When installing and operating this printer be sure to follow the directions and warnings in this manual ...

Page 16: ... into three stages Understand the meanings of the following warning terms and follow the contents instructions in this manual Warning Meaning Used for dangerous situations where death or a serious injury may be caused Used for dangerous situations that may a cause slight or medium injury or when all or parts of the products may be damaged Used for special cautions and for information that needs to...

Page 17: ...ces Gas pipes There is a possibility of ignition and explosion An earth wire of telephone cables and lightning rods A heavy current might flow whenever lightning strikes Water pipe and faucet The earth does not work if part of the metal pipe is plastic Do not insert or drop metal or flammable objects into the printer through openings such as a vent It could lead to an electric shock or fire If for...

Page 18: ...plug Any mishandling of the power cable could cause a fire Make sure that no foreign substances such as dust are stuck to the power plug Make sure that the power plug is inserted all the way When handling Ink cartridges pay attention so that ink does not come into contact with your eyes or skin If ink gets into your eyes or sticks to your skin immediately wash it off with water Failing to do so mi...

Page 19: ... dedicated stands on the printer must be done by the following number of people More than 4 people When taking the printer out of the container box make sure to remove the vinyl install Reinforcement for transportation and hold Reinforcement If lifting up the printer with the vinyl on there is a possibility the printer can slip and drop and be damaged When you do not use the printer for a long per...

Page 20: ... feed slot Platen and Media guide while Heater is working Media feed slot Platen and Media guide become very hot and you could burn yourself Ventilate the workplace Not doing so may cause nausea or a fire hazard Right after printing Media guide becomes very hot Allow Media guide to cool down before the next operation ...

Page 21: ...d with each label before operating the printer 1 3 1 Handling the warning labels When handling the warning labels be careful with the following points NOTE Check whether all the warning labels can be read If the letters or illustrations on the label are not clear remove the dirt from the label Use cloth water and mild detergent for removing dirt from the warning labels Avoid organic solvents and g...

Page 22: ...1924WX OPERATION MANUAL 22 1 3 Warning labels 1 3 2 Location and type of warning labels Pasting locations of the warning labels are shown in the following figure 1 3 2 1 Warning labels Front section No Types of warning labels 1 3 1 2 4 4 5 ...

Page 23: ...VJ 1624X 1624WX 1924WX OPERATION MANUAL 1 Safety instructions 1 3 Warning labels 23 2 3 4 VJ 1624X Only 5 No Types of warning labels ...

Page 24: ...1 Safety instructions VJ 1624X 1624WX 1924WX OPERATION MANUAL 24 1 3 Warning labels 1 3 2 2 Rear section No Types of warning labels 1 VJ 1624X Only 2 1 2 ...

Page 25: ...NOTE The following marks are for China s safety standards ᮷ ӵ䘲 Ҿ ᤄ Pԕлൠ४ᆹ ޘ DŽ 㯿᮷ 㫉ਔ ᮷ ᮷ Dan hab yungh youq gij digih haijbaz 2000m doxroengz haenx ancienz sawjyungh 㔤᮷ ᮷ Āӵ䘲 Ҿ䶎 ᑖ ى ᶑԦлᆹ ޘ DŽā 㯿᮷ 㫉ਔ ᮷ ᮷ Dan hab yungh youq gij dienheiq diuzgen mbouj dwg diegndat haenx ancienz sawjyungh 㔤᮷ ...

Page 26: ...1 Safety instructions VJ 1624X 1624WX 1924WX OPERATION MANUAL 26 1 3 Warning labels ...

Page 27: ...VJ 1624X 1624WX 1924WX OPERATION MANUAL 2 Product overview 27 2 Product overview This chapter explains the features of this printer along with the names and functions of each part ...

Page 28: ...ons used in this section are those of VJ 1624X No Name Function 1 Media loading lever Used for fixing or releasing the media Lower Lever to fix the media Lower Lever further to fix the media firmly Used to improve the accuracy of media feeding Raise Lever to release the media 2 Operation panel Used to set the operation condition printer display and various functions 2 1 3 Operation panel 11 1 10 2...

Page 29: ...ipped with Heaters 7 Pressurizing rollers Installed inside of Front cover Press and hold the whole media when printing 8 Media cut groove Installed inside of Front cover Used to cut media straight 9 Maintenance cover Used to prevent the user from touching the inner mechanical section Open close in the following cases When cleaning Cleaning wiper When cleaning circumference of Print head When repla...

Page 30: ...3 Ink cartridge slot Insert Ink cartridges 4 Media guide Used to feed the media smoothly when loading or printing on the media Heater Pre heater to dry ink is installed inside VJ 1624X VJ 1624WX 1924WX is not equipped with Heaters 5 AC inlet Used for connecting the power cord set 6 Network interface cable connector Connects a network interface cable 7 Waste fluid valve Open close when discharging ...

Page 31: ... Operation panel 4 3 Menu setups on Operation panel When performing various operations in Operation panel 4 4 Operating from Operation panel 1 Operation keys NOTE Operation keys are assigned with different functions and names depending on the printer status Normal or Setup menu display For details about the printer status refer to 2 2 Printer status outline The symbol means standby Even when the p...

Page 32: ...alyzed Returns to the previous menu hierarchy Changes made in the setting are discarded Shifts from Setup menu display to Normal 4 key Nozzle Check key Press and hold this key for two seconds or more to perform Nozzle Check printing 5 key Sets Cleaning Mode The lamp of Cleaning Mode that you set lights up in green Shifts the menu in the lower hierarchy Cleaning key When pressed for more than two s...

Page 33: ...w 12 Low lamp Green Lamp ON The head height is set to Low When the High lamp is also turned on the head height is set to Mid VJ 1624WX 1924WX only Lamp OFF The head height is set to High 13 Take Up lamp Green Lamp ON Media ejection mode is set to Take up Lamp OFF Media ejection mode is set to Off or Auto cut 14 Auto Cut lamp Green Lamp ON Media ejection mode is set to Auto cut Lamp OFF Media eject...

Page 34: ... Names of parts and functions TIP When an error requiring a restart fatal malfunction for the printer operation occurs all lamps blink with an alarm 7 2 3 Error requiring restart If the error persists even when the malfunction is fixed contact your local MUTOH dealer ...

Page 35: ...discribes the ink or ink cartridge status is displayed on LCD monitor 5 7 Display menu 5 7 4 Remain Ink menu In the normal operation 2 2 1 Status During printing To display ink or cartridge errors 7 2 2 Message type error display and remedies The indicator and the corresponding Ink color labels are shown below NOTE The ink color labels are attached to the top of the ink cartridge slots I n k L o w...

Page 36: ...hic No Indicator to display the conditions of ink cartridges 1 Remaining ink amount More than 80 less than 100 2 Remaining ink amount More than 60 less than 80 3 Remaining ink amount More than 40 less than 60 4 Remaining ink amount More than 20 less than 40 5 Remaining ink amount Less than 20 6 Ink Low 7 Ink End 8 No cartridge ...

Page 37: ...loaded The various functions for printing can be performed on Operation panel 2 Setup menu display Various settings regarding printing can be made from Operation panel The various functions for printing can be performed on Operation panel Display contents in the LCD monitor of Operation panel are as follows 3 Panel display contents Normal Setup Menu Display Menu key Cancel key Leave the printer as...

Page 38: ...s displayed on Operation panel and the display shifts to the Setup menu NOTE For details regarding the Setup menu refer to 4 3 Menu setups on Operation panel 2 Setup menu display Normal When the printer is at Setup menu display perform either of the following operations to shift Operation panel to the Normal display Press the Cancel or Menu key on Operation panel In the Setup menu leave the keys u...

Page 39: ...VJ 1624X 1624WX 1924WX OPERATION MANUAL Before using 39 3 Before using This chapter explains necessary steps before using the printer ...

Page 40: ...s used Use a power cord set which is equipped with a protective earth and securely connect it to the outlet Do not use a damaged power cord set It could lead to an electric shock or fire CAUTION Pay attention to the following points when handling the power cord set Do not tamper with the power cord set Do not put heavy objects on the power cord set Do not bend twist or pull the power cord set by f...

Page 41: ...er is ON when the Power key of Operation panel is pressed in Press the key once again to turn OFF the power 2 Connect the power cord set to the AC inlets on the right side of the printer VJ 1624X 2 places VJ 1624WX 1924WX 1 place No Name 1 AC inlet 2 Power cord set VJ 1624X 1 2 VJ 1624WX 1924WX 1 2 ...

Page 42: ... wire is not connected it may cause an electric shock or fire Do not connect an earth wire to the following places Gas pipes There is a possibility of ignition and explosion An earth wire of telephone cables and lightning rods A heavy current might flow whenever lightning strikes Water pipe and faucet The earth does not work if part of the metal pipe is plastic CAUTION Pay attention to the followi...

Page 43: ...t the power cord set from the power socket Whenever the plug is pulled out from the power socket turn OFF the power on Operation panel and allow one minute or more before inserting the plug in the power socket again For VJ 1624X when connecting two power cord sets a total capacity of 24A is required When you cannot ensure the capacity of 24A connect two power cord sets to separate outlets No Name ...

Page 44: ...power ON 1 Press the Power key on Operation panel to turn ON the printer The Power lamp on Operation panel lights up in blue The printer starts the initial operation When the initial operation is complete the printer enters Normal NOTE If there is a problem during the initial operation a message is displayed on Operation panel and the printer may stop operating If operation stops refer to 7 Troubl...

Page 45: ...l is turned off NOTE If the High lamp on Operation panel lights up in green the head height is set to High or Mid only for VJ 1624WX 1924WX Return the head height to Low before turning the power OFF 4 2 5 3 When setting the head height to Low 2 Press the Power key on Operation panel to turn OFF the printer The Power lamp on Operation panel is turned off NOTE If Operation panel is in the following ...

Page 46: ...tting the head height to Low All the lamps on Operation panel and the LCD monitor are turned OFF The printer automatically turns the power OFF NOTE If there is a problem during turning OFF operation a message is displayed on Operation panel and the printer may stop operating If operation stops refer to 7 Troubleshooting and deal with the problem After turning OFF the printer wait for ten seconds o...

Page 47: ...r eyes or skin If ink gets into your eyes or sticks to your skin immediately wash it off with water Failing to do so might cause irritation or light inflammation of eyes In case of any abnormality consult a physician immediately Do not disassemble Ink cartridges or Ink packs If disassembled ink might come into contact with your eyes or skin Comply strictly with the following during ink filling Do ...

Page 48: ...nk packs strongly Doing so may cause ink leakage Do not disassemble Ink cartridges A disassembled Ink cartridge or Ink packs cannot be used Be sure to use the dedicated cleaning fluid VJ 1624X product number VJ MSINK3 CL220 VJ MSINK3 CL1000 VJ 1624WX 1924WX Model number RJ FGCLS cleaning fluid for water color ink VJ DSINK CL1000g cleaning fluid for sublimation ink Shake the Ink cartridges or Ink p...

Page 49: ... correct procedure TIP The 220ml cartridges can be inserted horizontally or vertically This section describes the case of horizontal insertion angle only Refer to 3 3 2 When using 440ml Ink cartridges VJ 1624X only for the case of vertical insertion 3 3 2 When using 440ml Ink cartridges VJ 1624X only 3 3 1 1 For VJ 1624X 1 Turn the printer ON The printer starts the initializing operation After the...

Page 50: ...on Operation panel Insert CleaningCart is displayed on Operation panel 3 Take out Cleaning cartridges 4 pieces from the bags 4 Insert Cleaning cartridge into Ink cartridge slot Keep the arrow of Cleaning cartridge facing up and insert it into the printer No Name 1 Cleaning cartridge 2 Arrow 2 1 ...

Page 51: ...aning cartridges are installed Busy Washing is displayed on Operation panel and the printer starts charging the cleaning fluid When Cleaning fluid has been charged Remove Cartridges is displayed on Operation panel 5 Remove all Cleaning cartridges Busy Washing is displayed on Operation panel and the printer starts head cleaning When head cleaning is complete Wash retry No is displayed on Operation ...

Page 52: ...e slots on the back of the printer Shake Ink cartridges 2 to 3 times lightly before installing them into Ink cartridge slots Make sure that Ink cartridges are inserted into the correct Slots Match the ink color label with the ink color before inserting Ink pack Keep the arrow of Ink cartridge facing up and insert it into the printer No Name 1 Ink cartridge 2 Arrow 3 Ink cartridge slots 4 Ink color...

Page 53: ...nk Refill is displayed on the operation panel and the printer starts filling the subtank When 100 is displayed the subtank ink replenishment is complete After the subtank ink replenishment is complete Media End is displayed on the operation panel CAUTION Comply strictly with the following during ink filling If filling is interrupted ink will be lost when filling is resumed Do not turn OFF the powe...

Page 54: ...mount of ink Then check the printing result If there is no improvement in the print result even after refilling a small amount of ink leave the printer unused for an hour or more Then refill a small amount of ink again and check the print result If there is still no improvement contact your local MUTOH dealer 3 3 1 2 For VJ 1624WX 1924WX 1 Turn the printer ON The printer starts the initializing op...

Page 55: ...ink charge NOTE Cleaning may be required depending on the ink type to be set To perform head cleaning make sure to use the cleaning liquid that matches the ink a When cleaning is required press the key or key to select Yes b When cleaning is not required proceed to the step 8 4 Press the Enter key on Operation panel Insert CleaningCart is displayed on Operation panel 5 Take out Cleaning cartridges...

Page 56: ...f the head height is set to High Change Head Gap Low is displayed on Operation panel Change the head height to Low 4 2 5 Head height adjustment When all Cleaning cartridges are installed Busy Washing is displayed on Operation panel and the printer starts charging the cleaning fluid When Cleaning fluid has been charged Remove Cartridges is displayed on Operation panel No Name 1 Cleaning cartridge 2...

Page 57: ... cartridges Busy Washing is displayed on Operation panel and the printer starts head cleaning When head cleaning is complete Wash retry No is displayed on Operation panel 8 Press the Enter key on Operation panel Insert InkCartridges is displayed on Operation panel No Name 1 Cleaning cartridge 1 ...

Page 58: ...t Ink cartridges are inserted into the correct Slots Match the ink color label with the ink color before inserting Ink pack Keep the arrow of Ink cartridge facing up and insert it into the printer Insert Ink cartridges all the way in Ink cartridge slots No Name 1 Ink cartridge 2 Arrow 3 Ink cartridge slots 4 Ink color labels No Name 1 Ink cartridge 2 Ink cartridge slot K 3 Ink cartridge slot C 4 I...

Page 59: ...Comply strictly with the following during ink filling If filling is interrupted ink will be lost when filling is resumed Do not turn OFF the power of the printer Do not unplug the power cord set of the printer Do not open Front cover Do not open Maintenance cover Do not raise Media loading lever NOTE If the printer perform the nozzle check printing immediately after the initial ink replenishment i...

Page 60: ... to install Ink cartridges 1 Check the angle of Ink cartridge slot to see if the insertion angle of Ink cartridge is vertical If the insertion angle of Ink cartridge is not vertical change the angle 3 3 3 Changing the angle of Ink cartridge slot NOTE Make sure that the insertion angle of the 440ml cartridge is vertical If the cartridge is inserted obliquely the cartridge may fall over No Name 1 In...

Page 61: ...r ON The printer starts the initializing operation After the initial operation is compete Start Ink Charge ENTER is displayed on Operation panel 3 Press the Enter key on Operation panel Insert CleaningCart is displayed on Operation panel 4 Take out Cleaning cartridges 4 pieces from the bags ...

Page 62: ...tridge slot If the head height is set to High Change Head Gap Low is displayed on Operation panel Change the head height to Low 4 2 5 Head height adjustment When all Cleaning cartridges are installed Busy Washing is displayed on Operation panel and the printer starts charging the cleaning fluid When Cleaning fluid has been charged Remove Cartridges is displayed on Operation panel No Name 1 Cleanin...

Page 63: ... cartridges Busy Washing is displayed on Operation panel and the printer starts head cleaning When head cleaning is complete Wash retry No is displayed on Operation panel 7 Press the Enter key on Operation panel Insert InkCartridges is displayed on Operation panel No Name 1 Cleaning cartridge 1 ...

Page 64: ...2 to 3 times lightly before installing them into Ink cartridge slots Make sure that Ink cartridges are inserted into the correct Slots Match the ink color label with the ink color before inserting Ink pack Keep the arrow of Cleaning cartridge facing the front side of the printer and insert it No Name 1 Ink cartridge 2 Arrow 3 Ink cartridge slots 4 Ink color labels 2 1 3 1 4 3 ...

Page 65: ...eated during the initial ink replenishment When 100 is displayed the initial ink replenishment is complete When the initial ink charge is complete SubTank Refill is displayed on the operation panel and the printer starts filling the subtank When 100 is displayed the subtank ink replenishment is complete After the subtank ink replenishment is complete Media End is displayed on the operation panel N...

Page 66: ...NOTE If the printer perform the nozzle check printing immediately after the initial ink replenishment is complete the following results may occur Printed lines become blurred The data is partially not printed In such cases follow 5 3 Cleaning menu and refill a small amount of ink Then check the printing result If there is no improvement in the print result even after refilling a small amount of in...

Page 67: ...his printer varies depending on the capacity of ink cartridges or ink packs Follow the procedure below to change the angle 3 3 3 1 When inserting Ink cartridges vertically Before installing the 440ml cartridges change the angle as follows 1 Rotale Ink cartridge slot by 90 degrees upward 2 Check if Ink cartridge slot is vertical No Name 1 Ink cartridge slot 1 ...

Page 68: ...k cartridges horizontally Before installing High capacity ink pack adapters change the angle as follows 1 Tilt Ink cartridge slot slightly toward the rear side of the printer 2 To unlock return Ink cartridge slot to the original position No Name 1 Ink cartridge slot No Name 1 Ink cartridge slot 1 1 ...

Page 69: ...VJ 1624X 1624WX 1924WX OPERATION MANUAL Before using 3 3 Filling ink 69 3 Rotate Ink cartridge slot by 90 degrees downward 4 Check if Ink cartridge slot is horizontal No Name 1 Ink cartridge slot 1 ...

Page 70: ... 1624WX 1924WX Follow the procedure below to install High capacity ink pack adapter 1 Check the angle of Ink cartridge slot to see if the insertion angle of Ink cartridge is horizontal If the insertion angle of Ink cartridge is not horizontal change the angle 3 3 3 Changing the angle of Ink cartridge slot 2 Turn the printer ON The printer starts the initializing operation After the initial operati...

Page 71: ... is displayed on Operation panel 4 Take out Cleaning fluid pack from the bag 5 Install Cleaning fluid pack and IC chip card to High capacity ink pack adapter NOTE To install or remove High capacity ink pack adapter to from Cleaning fluid pack and IC chip card refer to the operation manual included with High capacity ink pack adapter ...

Page 72: ...will not be usable Insert High capacity ink pack adapters all the way in Ink cartridge slots If the head height is set to High Change Head Gap Low is displayed on Operation panel Change the head height to Low 4 2 5 Head height adjustment When all High capacity ink pack adapters are installed Busy Washing is displayed on Operation panel and the printer starts charging Cleaning fluid When Cleaning f...

Page 73: ...ning is complete Wash retry No is displayed on Operation panel NOTE Do not remove only Cleaning fluid pack while High capacity ink pack adapter is installed on the printer The information of the remaining IC chip card will be rewritten and Cleaning fluid pack will not be usable 8 Press the Enter key on Operation panel Insert InkCartridges is displayed on Operation panel No Name 1 High capacity ink...

Page 74: ...lightly before installing them into High capacity ink pack adapter 11 Install High capacity ink pack adapters K C M Y in Ink cartridge slots on the back of the printer Make sure that Ink packs are inserted into the correct Slots Match the ink color label with the ink color before inserting Ink pack NOTE Do not insert High capacity ink pack adapter into Ink cartridge slot without attaching Ink pack...

Page 75: ...te SubTank Refill is displayed on the operation panel and the printer starts filling the subtank When 100 is displayed the subtank ink replenishment is complete After the subtank ink replenishment is complete Media End is displayed on the operation panel CAUTION Comply strictly with the following during ink filling If filling is interrupted ink will be lost when filling is resumed Do not turn OFF ...

Page 76: ...d lines become blurred The data is partially not printed In such cases follow 5 3 Cleaning menu and refill a small amount of ink Then check the printing result If there is no improvement in the print result even after refilling a small amount of ink leave the printer unused for an hour or more Then refill a small amount of ink again and check the print result If there is still no improvement conta...

Page 77: ...hout the initial ink replenishment the air inside High capacity ink pack adapter goes into Ink tubes and may cause nozzle clogging Perform the initial ink replenishment from Cleaning menu in the following cases When using High capacity ink pack adapter for the first time on the printer whose ink is filled After using High capacity ink pack adapters and replacing them with new ones 5 3 Cleaning men...

Page 78: ...d media contact your local MUTOH dealer 3 4 1 Loading roll media This section describes the procedure to load the roll media Put the roll media in the center of the printer NOTE The following roll media can be loaded to this printer Outer diameter 150mm or less Media tube diameter two inches or three inches Weight 30kg or less Width VJ 1624X 1624W 1 625 mm or less VJ 1924WX 1910mm or less Thicknes...

Page 79: ...the roll media 1 Loosen Fixing levers on the Roll media holders both left and right on the back of the printer Set the distance between Roll media holders wider than the actual width of the roll media to be set No Name 1 Roll media holder Left 2 Roll media holder Right 3 Roll media 4 Fixing lever 1 3 4 1 2 2 4 ...

Page 80: ...80 3 4 Loading media 2 Tighten Fixing lever of Roll media holder Left and fix the roll media holder Left 3 Set the roll media to Roll media holder Left No Name 1 Roll media holder Left 2 Fixing lever No Name 1 Roll media holder Left 2 Roll media 1 1 2 1 2 ...

Page 81: ...e the roll media to the center and tighten the levers NOTE When tightening Fixing lever press Roll media holder toward the printer If you do not press Roll media holder Fixing lever may not be completely locked because of the weight of the roll media No Name 1 Roll media holder Right 2 Roll media 3 Fixing lever No Name 1 Roll media holder Left 2 Roll media holder Right 3 Roll media 4 Fixing lever ...

Page 82: ...elow to set the roll media 1 Turn the printer ON CAUTION Do not operate Media loading lever during initial operation Print head may touch Pressurizing roller and cause a malfunction The printer starts the initializing operation Media End is displayed on Operation panel 2 Raise Media loading lever Lever Up is displayed on Operation panel No Name 1 Media loading lever 1 ...

Page 83: ... using 3 4 Loading media 83 3 Open Front cover 4 Set the roll media to Media feed slot NOTE If the end of the roll media is not wound tightly wind it tightly again and then load it No Name 1 Front cover No Name 1 Roll media 2 Media feed slot 1 1 2 ...

Page 84: ...ll media holder while holding the edge of the media and eliminate any slack or slant NOTE If you set the roll media free while rewinding the roll media may fall out from Media feed slot and fall toward the back of the printer Confirm that the right edge of the roll media does not go beyond the loading mark If it does it may affect print quality No Name 1 Roll media 2 Media feed slot No Name 1 Roll...

Page 85: ...wn in the following figure Not adequate follow the procedure to adjust the position of the roll media If the media is set as shown in the following figure Not adequate the media may be misaligned or creased during printing For VJ 1624X No Name 1 Roll media 2 Pressurizing rollers No Name 1 Roll media 2 Pressurizing rollers 1 2 1 2 1 5mm 5mm 5mm 1 2 2 2 1 1 Adequate Not adequate Not adequate ...

Page 86: ...Fixing levers of the right and left Roll media holders NOTE When tightening Fixing lever press Roll media holder toward the printer If you do not press Roll media holder Fixing lever may not be completely locked because of the weight of the roll media No Name 1 Roll media 2 Pressurizing rollers No Name 1 Roll media holder Left 2 Roll media holder Right 3 Roll media 4 Fixing lever 1 2 2 2 1 1 Adequ...

Page 87: ...dia loading lever NOTE When loading the new roll media cut the front edge of the media if it is not straight 4 4 3 Cutting media When you increase the pressure for the media lower Media loading lever further as shown below No Name 1 Media loading lever No Name 1 Media loading lever 1 1 ...

Page 88: ...WX OPERATION MANUAL 88 3 4 Loading media 9 Close Front cover The User Type Setup menu is displayed on Operation panel TIP To change the user type follow 3 4 3 Setting the User Type Setting and set the user type No Name 1 Front cover 1 ...

Page 89: ...ure below to set the user type setting 1 Turn ON the printer and load the media After loading the media the printer enters the User Type Setting menu TIP Refer to the following for setting the media 3 4 2 Setting Roll Media Refer to the following for details on the User Type Setting menu 5 1 1 User Type menu 2 Press the key or key on Operation panel to select the User Type Setting ...

Page 90: ...n starts NOTE If the following operations are performed in the User Type Setting menu the printer starts media initial operation without changing the User Type setting Pressing the Cancel key on Operation panel No keys on Operation panel are pressed for 30 seconds After media initial operation is complete Ready to Print is displayed on Operation panel and the printer status shifts to Normal Media ...

Page 91: ...ontact with Print head follow the procedure below to fix Damper stopper and change the torque to 0 7kg NOTE The torque of Roll media holder at the factory shipment when Damper stopper is not fixed is 0kg 1 Change the locations of Damper drive switching plate of Media holder L and R and fix Damper stopper a Use a Phillips screwdriver to loosen the screws 2 pieces retaining Damper drive switching pl...

Page 92: ... fully in the direction of the arrow in the illustration below c Make sure that the protruding portion of Damper stopper is in the groove of Damper drive switching plate No Name 1 Damper drive switching plate No Name 1 Protruding portion of Damper stopper 2 Groove of Damper drive switching plate 1 2 1 2 NG OK 1 ...

Page 93: ...ng plate and rotate Damper stopper and then put the protruding portion in Damper drive switching plate e Hold Damper drive switching plate and tighten the screws 2 pieces f Make sure that Damper stopper does not rotate No Name 1 Damper drive switching plate 2 Damper stopper No Name 1 Damper drive switching plate 2 Screw 2 1 1 2 ...

Page 94: ...Loading media g Change the locations of Damper drive switching plate of Media holder L in the same way and fix Damper stopper The torque of Media holder is changed to 0 7kg No Name 1 Roll media holder Left 2 Damper drive switching plate 3 Damper stopper 3 1 1 2 ...

Page 95: ...the procedure below to fix Damper stopper and change the torque to 1kg or 4kg NOTE The torque of Roll media holder at the factory shipment when Damper stopper is not fixed is 0kg Follow the procedure below to change the torque of Media holder 1 Change the locations of Damper drive switching plate of Media holder L and R and fix Damper stopper a Use a Phillips screwdriver to loosen the screws 2 pie...

Page 96: ... fully in the direction of the arrow in the illustration below c Make sure that the protruding portion of Damper stopper is in the groove of Damper drive switching plate No Name 1 Damper drive switching plate No Name 1 Protruding portion of Damper stopper 2 Groove of Damper drive switching plate 1 2 1 2 NG OK 1 ...

Page 97: ... the protruding portion in Damper drive switching plate e Hold Damper drive switching plate and tighten the screws 2 pieces f Make sure that Damper stopper does not rotate NOTE Once Damper stopper is fixed the torque can be changed by simply using Damper lug Step 2 No Name 1 Damper drive switching plate 2 Damper stopper No Name 1 Damper drive switching plate 2 Screw 2 1 1 2 ...

Page 98: ...ders L and R on the back of the printer and rotate it by 90 degrees Rotate Damper lugs by 90 degrees until they click and fit Every time Damper lugs rotate by 90 degrees the torque setting switches between 1kg and 4kg Switch the torque settings for both Roll media holders No Name 1 Roll media holder Left 2 Damper drive switching plate 3 Damper stopper No Name 1 Media 2 Roll media holder 3 Damper l...

Page 99: ...s set at either 1kg or 4kg as shown below NOTE When the torque is set to 4kg the tension of the media is stronger than when it is set to 1kg If the media gets wrinkled or it comes in contact with Print head after setting the torque to 1kg switch it to 4kg No Name 1 Damper lug 1 1 4kg 1kg ...

Page 100: ...ing both sides of media When releasing the pressure arms individually always conduct media feed compensation NOTE This function is for VJ 1624WX 1924WX only Thin media or media without stiffness is likely to be wrinkled during printing Wrinkles can contact the bottom side of the print head causing the media to become dirty When both edges of the pressure arms of media are released it can prevent w...

Page 101: ...el function until it clicks in place 4 Close the front cover 5 Lower Media loading lever 6 Conduct media feed compensation 4 2 6 Media feed compensation NOTE If media still remains dirty it may improve by increasing the number of pressure arms to release In such a case release the same number of pressure arms for right and left each No Name 1 Pressure arm 2 Pressure arm cancel function 1 2 ...

Page 102: ...at the printer works correctly 1 Turn ON the printer and load the roll media 3 4 2 Setting Roll Media 2 Confirm that the printer is in the Normal status 3 Display the Test Print menu on Operation panel a Press the Menu key on Operation panel Menu1 Setup is displayed on Operation panel b Press the key or key on Operation panel to select Menu2 Test Print ...

Page 103: ...l Test1 Nozzle Check is displayed on Operation panel The display shifts to the Test Print menu 5 1 28 Heater Control menu VJ 1628X only 4 Press the key or key on Operation panel to select an item for printing from the following items Nozzle Check Mode Print Setup List Palette Verifying colors VJ 1624X only ...

Page 104: ...elected item TIP Refer to the following for details on each of the print list items 3 5 1 Nozzle check to 3 5 5 Color verifier VJ 1624X only 6 Repeat step 4 to step 5 when performing test print for other items 7 Press the Menu key on Operation panel to exit from test print Operation panel returns to Normal The procedure for test printing is complete ...

Page 105: ... are any clogged heads or missing blurred prints NOTE If the nozzle check result shows that the checked points are blurred or missing perform head cleaning 6 2 3 Head cleaning Perform nozzle check once again at the end of the work TIP Refer to the following for printing procedure 3 5 Test print No nozzle clog Nozzle clogged ...

Page 106: ...n heater set temperature VJ 1624X only After heater set temperature VJ 1624X only Media feed compensation micro adjustment value TIP Refer to the following for printing procedure 3 5 Test print Print sample of VJ 1624X Print sample of VJ 1624WX 1924WX 2015 07 01 0 00 G2 720x720 8Pass Bi Fine Fuzz Pre 30ﾟC Platen 30ﾟC After 30ﾟC PF Adjust 0 00 2015 07 01 0 00 G2 720x720 8Pass Bi Fine Fuzz PF Adjust...

Page 107: ... 07 01 0 00 Head Height Low Cleaning Mode Normal Number Select Menu Setup 15 Auto Cleaning WaitingTime 360min PrintingTime Off Before Print Off 16 Ink Status Smart Chip KCMY 17 RollKind Off 18 Exaust Fan Low 19 Longstore 20 CR Maintenance 21 Initialization 22 Life Times Head E F Pump E F CR Motor E F PF Motor E F 22 IP Address 192 168 001 253 23 Subnet Mask 255 255 255 000 24 Gateway 192 168 001 2...

Page 108: ...e using VJ 1624X 1624WX 1924WX OPERATION MANUAL 108 3 5 Test print 3 5 4 Palette print Palette printing is performed as a color demonstration TIP Refer to the following for printing procedure 3 5 Test print ...

Page 109: ...value Use the color verifier under the condition to be the comparison criterion and save the measured value One standard value can be saved 2 Checking the current color reproducibility to compare with the standard value After changing the media or ink or when reprinting the job which was printed in the past compare with the standard value to make sure that there has not been big changes in color r...

Page 110: ...inter specificationsPrinter specifications in the Operation Manual Make sure to leave the media and ink for about two hours in the environment before using the function The standard value cannot be registered for each media type When verifying colors for the media of a type which is different from the media used for the standard value you need to register a new standard value This function is for ...

Page 111: ...Operation panel Menu1 Setup is displayed on Operation panel Operation panel shifts to the Setup menu display b Press the key or key on Operation panel to select Menu2 Test Print c Press the key on Operation panel Test1 Nozzle Check is displayed on Operation panel The display shifts to the Test Print menu 5 1 28 Heater Control menu VJ 1628X only ...

Page 112: ...s the key or key on Operation panel to select Test5 Color verify 6 Press the Enter key on Operation panel Starts printing the following a Color patches b User Type c Heater temperature setting Preset Pre heater temperature Preset platen heater temperature Preset dryer temperature ...

Page 113: ...ead moves to the left Open left mainte cover is displayed on Operation panel No Name 1 Color patches 2 User Type 3 Heater temperature setting 4 Head temperature information User Type Type 3 Head Temp 25 C Pre Heater 42 C Praten Heater 42 C Dryer 42 C 0 3 0 3 0 4 0 1 0 2 1 2 1 1 0 6 0 6 0 5 0 1 0 6 0 6 0 2 dE 94 1 0 No discernable difference in color dE 94 3 2 Minimally discernable color difference...

Page 114: ... certain time has passed without opening Maintenance cover Print head returns toward the right side of the printer for protection Attaching instrument ENTER is displayed Restart from the step 8 9 Firmly pinch the tabs on both sides of the connector cap with your fingers pull the connector cap forward to remove it from Print head No Name 1 Maintenance cover No Name 1 Connector cap 2 Tabs 3 Print he...

Page 115: ...photometer is NOT installed at an angle and that there in no gap between the connector and Spectrophotometer 11 Press the Enter key Wait for a while is displayed on Operation panel The printer checks the connection between the printer and Spectrophotometer Set white plate then close left maintenance cover is displayed on Operation panel No Name 1 Spectrophotometer 2 Release buttons 3 Print head se...

Page 116: ... to the original place NOTE Before measuring the color patches make sure that the whilte side of the whilte reference plate is facing up If the black side is facing up it will not be measured accurately 13 Close Maintenance cover Print head moves to the right Wait for a while is displayed on Operation panel No Name 1 Whilte reference plate 2 Plate installation place No Name 11 Maintenance cover 1 ...

Page 117: ...suring the color patches Measuring is displayed on Operation panel After measuring is complete Detaching instrument ENTER is displayed on the operation panel NOTE Do not open the covers or move media loading lever during measuring 15 Press the Enter key Wait for a while is displayed on Operation panel Print head moves to the left Open left mainte cover is displayed on Operation panel ...

Page 118: ...he printer Detach instrument and set connector cap ENTER is displayed on the operation panel 17 While pressing the release buttons on both sides of Spectrophotometer pull it forward to remove it from Print head No Name 1 Maintenance cover No Name 1 Spectrophotometer 2 Release buttons 3 Print head section 1 1 2 1 3 ...

Page 119: ...of Connector cap with your fingers and install it to the connector of Print head 19 Press the Enter key Wait for a while is displayed on Operation panel Remove white plate then close left maintenance cover is displayed on Operation panel No Name 1 Connector cap 2 Tabs 3 Print head section 4 Connector 1 2 2 4 1 3 ...

Page 120: ... from the plate installation place turn it over so that the black side faces up and install it back to the original place NOTE When White reference plate is not in use make sure that it is turned over facing down to avoid any contamination No Name 1 Whilte reference plate 2 Plate installation place 1 1 2 2 3 ...

Page 121: ...ference dE 1 1 2 3 C o l o r V e r i f i c a t i o n 2011 11 01 15 25 Serial No XXXXXXXXXX User Type Type 3 Head Temp 25 C Pre Heater 42 C Praten Heater 42 C Dryer 42 C 0 3 0 3 0 4 0 1 0 2 1 2 1 1 0 6 0 6 0 5 0 1 0 6 0 6 0 2 dE 94 1 0 No discernable difference in color dE 94 3 2 Minimally discernable color difference for colors viewed side by side dE 94 3 2 Minimally discernable color difference f...

Page 122: ...ing The room environment temperature and humidity affect the printed colors Use the function referring to Environmental condition of 8 1 1 Printer specifications in the Operation Manual Make sure to leave the media and ink for about two hours in the environment before using the function This function is for simply detecting the changes in printed colors due to various factors This is not to guaran...

Page 123: ...int mode for RIP software etc that is different from the mode set in the usertype setting perform Custom head adjustment and check all patterns A to F and then adjust any patterns that are misaligned beforehand Adjustment method Description Reference Standard Adjusts only the print mode used by the current user definition When you have adjusted the print mode using Standard make the resolution pas...

Page 124: ...ment pattern NOTE Perform rough adjustment first when the degree of misalignment is difficult to determine 3 Print out the confirmation pattern again and check if the printer has been adjusted properly 3 6 1 1 Standard confirmation pattern 4 If it has not been adjusted yet return to step 2 NOTE Perform micro adjustment if the printer is not fully adjusted after rough adjustment Menu name Descripti...

Page 125: ...ation pattern of the print mode in the user type setting which is currently set 1 Turn ON the printer and load the roll media 3 4 2 Setting Roll Media 2 Display the Adjust Print menu on Operation panel a Press the Menu key on Operation panel Menu1 Setup is displayed on Operation panel b Press the key on Operation panel to select Menu1 User Type ...

Page 126: ...stment c Press the key on Operation panel User TypeXX XX is a number between 1 and 30 is displayed on Operation panel d Press the key or key on Operation panel to select the user type setting e Press the Enter key on Operation panel XX 1 Print Mode is displayed on Operation panel ...

Page 127: ...Press the key on Operation panel Thickness 170µm is displayed on the operation panel The default is set to 170µm If the default value has been changed the changed value is displayed h Press the key or key and enter the thickness of the paper to use in the range of 80µm to 2800µm This setting is the same as Media thickness menu 5 1 1 1 8 Media thickness menu ...

Page 128: ...t i Press the Enter key on Operation panel Media thickness value is set Adjust print1 Standard is displayed on Operation panel j Press the Enter key on Operation panel Adj 1 Confirm Ptn is displayed on Operation panel The display enters the Adjust Print menu 5 1 1 1 2 Adjust Print menu ...

Page 129: ...played for VJ 1624WX 1924WX since it does not perform warming up CAUTION While Warming Up is displayed do not touch Platen and Media guide They become very hot and you could burn yourself NOTE You can start printing during warming up 4 4 7 Starting printing during warming up VJ 1624X only A confirmation pattern for print quality adjustment is printed VJ 1624X starts printing after warming up is co...

Page 130: ...esult is Adequate You do not need perform print quality adjustment The procedure for print quality adjustment is complete b When the printing result is Not adequate You need to perform print quality adjustment Perform rough adjustment when the degree of misalignment is big 3 6 1 2 Standard rough adjustment pattern Perform micro adjustment when the degree of misalignment is small 3 6 1 3 Standard m...

Page 131: ...s Step 2 of 3 6 1 1 Standard confirmation pattern 2 Press the key or key on Operation panel to select Adj 2 Rough Pattern 3 Press the Enter key on Operation panel For VJ 1624X Warming Up Skip E is displayed on Operation panel This is not displayed for VJ 1624WX 1924WX since it does not perform warming up CAUTION While Warming Up is displayed do not touch Platen and Media guide They become very hot...

Page 132: ...patterns will be printed on both sides and center of the media 4 Check the print results on both sides and center of the media and select the number that looks most aligned between 1 and 11 1 and 21 for VJ 1624WX 1924WX 9 is selected in the next printing sample 1 2 3 4 5 6 7 8 9 10 11 Pattern name Current Print Mode Q3 Q4 B 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Pattern name Current...

Page 133: ...e 5 Pattern 6 Pattern 11 for VJ 1624WX 1924WX Refer to the chart below for is displayed on Operation panel The pattern name indicated by differs depending on the set print mode Print modes and corresponding pattern names are listed as follows NOTE Refer to the following for Print mode 5 1 1 1 1 Print Mode menu 6 Press the key or key on Operation panel to enter the number that you selected in Step ...

Page 134: ...quality adjustment NOTE When you press the Cancel key on Operation panel the setting value is not entered and the display returns to Adj 2 Rough Pattern 7 Press the Enter key on Operation panel Determines the setting Adj 2 Rough Pattern is displayed on Operation panel ...

Page 135: ...as Step 2 of 3 6 1 1 Standard confirmation pattern 2 Press the key or key on Operation panel to select Adj 3 Fine Pattern 3 Press the Enter key on Operation panel For VJ 1624X Warming Up Skip E is displayed on Operation panel This is not displayed for VJ 1624WX 1924WX since it does not perform warming up CAUTION While Warming Up is displayed do not touch Platen and Media guide They become very hot...

Page 136: ...on both sides and center of the media 4 Check the print results on both sides and center of the media and select the number that looks most aligned between 1 and 7 6 is selected in the next printing sample NOTE 4 represents the current setting value When the line is aligned the bold line on its left side does not have a white vertical line in the middle 1 2 3 4 5 6 7 Pattern name Current Print Mod...

Page 137: ... Print modes and corresponding pattern names are listed as follows NOTE Refer to the following for Print mode 5 1 1 1 1 Print Mode menu 6 Press the key or key on Operation panel to enter the number that you selected in Step 4 NOTE When you press the Cancel key on Operation panel the display returns to Adj 3 Fine Pattern Print Mode Pattern name Quality 1 2 C Quality 3 4 B Graphics 1 2 E Graphics 3 ...

Page 138: ...Before using VJ 1624X 1624WX 1924WX OPERATION MANUAL 138 3 6 Print quality adjustment 7 Press the Enter key on Operation panel Determines the setting Adj 3 Fine Pattern is displayed on Operation panel ...

Page 139: ...djusted properly 3 6 2 1 Custom confirmation pattern 4 If it has not been adjusted yet return to Step 2 Menu Name Description Reference Custom confirmation pattern Print out the confirmation patterns A to F and check the degree of misalignment 3 6 2 1 Custom confirmation pattern Custom rough adjustment pattern Rough PatternALL Perform this when the degree of misalignment is big All confirmation pa...

Page 140: ...al Adj pattern where the patterns A to F can be adjusted individually 3 6 2 1 Custom confirmation pattern Using this menu you can print out all of the confirmation patterns A to F and check the degree of misalignment 1 Turn ON the printer and load the roll media 3 4 2 Setting Roll Media 2 Display the Adjust Print menu on Operation panel a Press the Menu key on Operation panel Menu1 Setup is displa...

Page 141: ...nt 141 c Press the key on Operation panel User TypeXX XX is a number between 1 and 30 is displayed on Operation panel d Press the key or key on Operation panel to select the user type setting e Press the Enter key on Operation panel XX 1 Print Mode is displayed on Operation panel ...

Page 142: ...st Print g Press the key on Operation panel Thickness 170µm is displayed on the operation panel The default is set to 170µm If the default value has been changed the changed value is displayed h Press the key or key and enter the thickness of the paper to use in the range of 80µm to 2800µm This setting is the same as 5 1 1 1 8 Media thickness menu ...

Page 143: ...tion panel Media thickness value is set Adj Print1 Standard is displayed on Operation panel j Press the key or key on Operation panel to select Adj Print2 Custom k Press the Enter key on Operation panel Adj 1 Confirm is displayed on Operation panel The display enters the Adjust Print menu 5 1 1 1 2 Adjust Print menu ...

Page 144: ...aten and Media guide They become very hot and you could burn yourself NOTE You can start printing during warming up 4 4 7 Starting printing during warming up VJ 1624X only A confirmation pattern for print quality adjustment is printed VJ 1624X starts printing after warming up is complete Six confirmation patterns of A to F will be printed After the confirmation pattern is printed Operation panel r...

Page 145: ...is complete b When the printing result is Not adequate You need to perform print quality adjustment Perform rough adjustment when the degree of misalignment is big 3 6 2 2 Custom rough adjustment pattern Perform micro adjustment when the degree of misalignment is small When adjustment is required for all patterns A to F 3 6 2 3 Custom micro adjustment pattern When adjustment is required for one of...

Page 146: ...tom confirmation pattern 2 Press the key or key on Operation panel to select Adj 2 RoughPtn ALL 3 Press the Enter key on Operation panel For VJ 1624X Warming Up Skip E is displayed on Operation panel This is not displayed for VJ 1624WX 1924WX since it does not perform warming up Menu name Description Reference Custom rough adjustment pattern Rough Pattern ALL All confirmation patterns A to F will ...

Page 147: ...yourself NOTE You can start printing during warming up 4 4 7 Starting printing during warming up VJ 1624X only Starts a rough adjustment pattern printing VJ 1624X starts printing after warming up is complete For VJ 1624X 1 2 3 4 5 6 7 8 9 10 11 1 2 3 4 5 6 7 8 9 10 11 Bi dir Low H Height normal speed large drop family Bi dir Low H Height normal speed small drop family Pattern name Print informatio...

Page 148: ...ch of them 4 Check the print results on both sides and center of the media and select the number that looks most aligned between 1 and 11 1 and 21 for VJ 1624WX 1924WX 9 is selected in the next printing sample Bi dir Low H Height normal speed large drop family Bi dir Low H Height normal speed small drop family Pattern name Print information 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 1 2...

Page 149: ...eft side does not have a white vertical line in the middle Pattern A 6 Pattern A 11 for VJ 1624WX 1924WX Refer to the chart below for is displayed on Operation panel 5 Press the key or key on Operation panel to enter the number that you selected in Step 4 NOTE When you press the Cancel key on Operation panel the setting value is not entered and the display returns to Adj 2 Rough Pattern 6 Press th...

Page 150: ... quality adjustment 7 Enter the values for patterns B to F in the same way Press the Enter key to set the value Once all set values have been entered press the Enter key to register the set values of patterns A to F Adj 2 Rough Pattern is displayed on Operation panel ...

Page 151: ... panel in the same way as Step 2 of 3 6 2 1 Custom confirmation pattern 2 Press the key or key on Operation panel to select Adj 3 RoughPattern A 3 Press the Enter key on Operation panel Warming Up Skip E is displayed on Operation panel CAUTION While Warming Up is displayed do not touch Platen and Media guide They become very hot and you could burn yourself NOTE 4 4 7 Starting printing during warmi...

Page 152: ...s on both sides and center of the media and select the number that looks most aligned between 1 and 11 1 and 21 for VJ 1624WX 1924WX 9 is selected in the next printing sample 1 2 3 4 5 6 7 8 9 10 11 Bi dir Low H Height normal speed large drop family Pattern name Print information 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Bi dir Low H Height normal speed large drop family Pattern name P...

Page 153: ... does not have a white vertical line in the middle Pattern A 6 Pattern A 11 for VJ 1624WX 1924WX Refer to the chart below for is displayed on Operation panel 5 Press the key or key on Operation panel to enter the number that you selected in Step 4 NOTE When you press the Cancel key on Operation panel the display returns to Adj 3 RoughPatternA 6 Press the Enter key on Operation panel Determines the...

Page 154: ...in the same way as Step 2 of 3 6 2 1 Custom confirmation pattern 2 Press the key or key on Operation panel to select Adj 9 Fine Ptn ALL 3 Press the Enter key on Operation panel For VJ 1624X Warming Up Skip E is displayed on Operation panel This is not displayed for VJ 1624WX 1924WX since it does not perform warming up Menu name Description Reference Custom micro adjustment pattern Fine PatternALL ...

Page 155: ...ring warming up VJ 1624X only An adjust print pattern is printed 6 micro adjust print patterns A to F are printed Enter the adjusted values for each of them VJ 1624X starts printing after warming up is complete For the Adjust print pattern the same petterns will be printed repeatedly on both sides and center of the media Pattern name 1 2 3 4 5 6 7 1 2 3 4 5 6 7 Print information Bi dir Low H Heigh...

Page 156: ... following pattern NOTE 4 represents the current setting value When the line is aligned the bold line on its left side does not have a white vertical line in the middle 5 PatternA 4 is displayed on Operation panel 6 Press the key or key on Operation panel to enter the number that you selected in Step 4 NOTE When you press the Cancel key on Operation panel the display returns to Adj 9 Fine Ptn ALL ...

Page 157: ... Enter key on Operation panel Determines the setting 8 Enter the values for patterns B to F in the same way Press the Enter key to set the value Once all set values have been entered press the Enter key to register the set values of patterns A to F Adj 9 Fine Ptn ALL is displayed on Operation panel ...

Page 158: ... of 3 6 2 1 Custom confirmation pattern 2 Press the key or key on Operation panel to select Adj 10 Fine PatternA 3 Press the Enter key on Operation panel For VJ 1624X Warming Up Skip E is displayed on Operation panel This is not displayed for VJ 1624WX 1924WX since it does not perform warming up CAUTION While Warming Up is displayed do not touch Platen and Media guide They become very hot and you ...

Page 159: ...media 4 Check the print results on both sides and center of the media and select the number that looks most aligned between 1 and 7 6 is selected in the next printing sample NOTE 4 represents the current setting value When the line is aligned the bold line on its left side does not have a white vertical line PatternA 4 is displayed on Operation panel Pattern name 1 2 3 4 5 6 7 Print Information Bi...

Page 160: ...the key or key on Operation panel to enter the number that you selected in Step 4 NOTE When you press the Cancel key on Operation panel the display returns to Adj10 Fine PatternA 6 Press the Enter key on Operation panel Determines the setting Adj 10 Fine PatternA is displayed on Operation panel ...

Page 161: ...application software or the print data type A large hard disk and memory are recommended 3 7 2 Preparing cables The printer is equipped with a network interface for connecting with a PC You need a network interface cable to connect a PC with this printer Prepare the cable depending on the PC that it will be connected to TIP About connecting a network interface cable refer to 3 7 3 Connecting a net...

Page 162: ... printer and PC 2 Insert the network interface cable into the network interface connector located on the back of the printer 3 Connect the other connector of the network interface cable to your PC TIP About connecting to your PC refer to the operation manual included with the PC For network setting of the printer refer to the following 5 1 23 IP Address menu 5 1 24 Subnet Mask menu 5 1 25 Gateway ...

Page 163: ...VJ 1624X 1624WX 1924WX OPERATION MANUAL 4 Handling the printer 163 4 Handling the printer This chapter explains how to handle the printer ...

Page 164: ...Do not spill flammable liquid on Platen It may cause a fire CAUTION Do not touch Media guide while printing Media guide becomes very hot and you could burn yourself Do not touch Media feed slot Platen and Media guide while Heater is working Media feed slot Platen and Media guide become very hot and you could burn yourself Ventilate the workplace Not doing so may cause nausea or a fire hazard 1 Cre...

Page 165: ...rinter 4 1 Print flow chart 165 NOTE Do not open Front cover and Maintenance cover during printing If the above covers are opened printing will be interrupted Printing restarts once Covers are closed However you are not guaranteed to have high print quality ...

Page 166: ...NOTE For details of the recommended media contact your local MUTOH dealer If failures or malfunctions of the printer occur by using the media other than the recommended media The printer will not be covered by the warranty and repair expenses will be covered by the customer For details refer to the following 5 Panel setup menu 7 Troubleshooting To request a repair contact your local MUTOH dealer T...

Page 167: ...ut media may stuck and may not come down In such a case open Front cover after the media is cut and remove the media Do not touch the print side Moisture and oil on your hands may affect the print quality Do not leave media set in the printer for a long time Some media has a tendency to bend causing media jams and degradation of print quality Avoid using such media especially in winter in dry cond...

Page 168: ...nt Head from rubbing the media Head height can be switched in 2 levels 3 levels for VJ 1624WX 1924WX 1924W Follow the procedure below to change the head height TIP The illustrations used in this section are those of VJ 1624X a c b d Printable Area a 5mm 1 b 5mm to 25mm c 5mm d 5mm to 25mm Media feeding direction 1 The value of a will be 15 mm in the following cases Immediately after media initiali...

Page 169: ... height during printing If the head height is changed the alignment will be changed and high print quality will not be guaranteed 1 Open Front cover 2 Change the head height by moving Head height adjustment lever orange High lamp on Operation panel lights up in green Low lamp on Operation panel lights up in green No Name 1 Front cover No Name 1 Head height adjustment lever 1 1 High High Mid ...

Page 170: ...4 Handling the printer VJ 1624X 1624WX 1924WX OPERATION MANUAL 170 4 2 Media 3 Close Front cover No Name 1 Front cover 1 ...

Page 171: ...ght to High NOTE If Head height adjustment lever is raised high print quality is not guaranteed Do not open Front cover and change the head height during printing If the head height is changed the alignment will be changed and high print quality will not be guaranteed 1 Open Front cover No Name 1 Front cover 1 ...

Page 172: ... adjustment lever orange NOTE Do not raise Head height adjustment lever higher than the following position Doing so may damage the printer VJ 1624X VJ 1624WX 1924WX High lamp on Operation panel lights up in green No Name 1 Head height adjustment lever No Name 1 Head height adjustment lever High High High 1 High High High 1 ...

Page 173: ...VJ 1624X 1624WX 1924WX OPERATION MANUAL 4 Handling the printer 4 2 Media 173 3 Close Front cover No Name 1 Front cover 1 ...

Page 174: ... Media 4 2 5 3 When setting the head height to Low NOTE Do not open Front cover and change the head height during printing If the head height is changed the alignment will be changed and high print quality will not be guaranteed 1 Open Front cover No Name 1 Front cover 1 ...

Page 175: ... 4 2 Media 175 2 Change the head height by moving Head height adjustment lever orange VJ 1624X VJ 1624WX 1924WX Low lamp on Operation panel lights up in green No Name 1 Head height adjustment lever No Name 1 Head height adjustment lever 1 Low Low Low 1 Low Low Low ...

Page 176: ...4 Handling the printer VJ 1624X 1624WX 1924WX OPERATION MANUAL 176 4 2 Media 3 Close Front cover No Name 1 Front cover 1 ...

Page 177: ... the Dist Adj menu on Operation panel a Press the Menu key on Operation panel Menu1 Setup is displayed on Operation panel Operation panel shifts to the Setup menu display b Press the key on Operation panel Set1 User Type is displayed on Operation panel c Press the Enter key on Operation panel User TypeXX XX is a number between 1 and 30 is displayed on Operation panel d Press the key or key on Oper...

Page 178: ...ccuracy of the Media feed compensation improves To change the feeding length press the key or key on Operation panel and change the set value b Press the Enter key on Operation panel Printing is displayed on Operation panel Starts initial adjustment printing When the initial adjustment printing is complete the printer enters Normal c After the initial adjustment printing cut the media 4 4 3 Cuttin...

Page 179: ...m Print a Press the key or key on Operation panel to select PF3 Confirm Print b Press the Enter key on Operation panel Feed Length 250 mm is displayed on Operation panel TIP The length of media that is fed feeding length for confirmation adjustment printing is normally set at 250 mm If you increase the feeding length the accuracy of the Media feed compensation improves To change the feeding length...

Page 180: ...ms Micro Adjustment Print a Display the Dist Adj menu on Operation panel in the same way as in Step 1 b Press the key or key on Operation panel to select PF4 Micro Print c Press the Enter key on Operation panel For VJ 1624X Warming up Skip E is displayed on Operation panel This is not displayed for VJ 1624WX 1924WX since it does not perform warming up CAUTION While Warming Up is displayed do not t...

Page 181: ...ompleted Micro Change 0 00 is displayed on Operation panel 8 Sets up Micro Adjustment Change a Press the key or key and enter the micro adjustment value according to the printing result in Step 7 b Press the Enter key on Operation panel The micro adjustment value is saved The saved micro change value will be always shifted to the base value for the pattern printing PF4 Micro Print is displayed on ...

Page 182: ...182 4 2 Media 4 2 6 2 How to fix the media firmly 1 Load the roll media 3 4 2 Setting Roll Media 2 Lower the media loading lever 3 Adjust the Media feed compensation value again 4 2 6 1 Procedure for the media feed compensation value No Name 1 Media loading lever 1 ...

Page 183: ...n Operation panel Set1 User Type is displayed on Operation panel c Press the key or key to select Set3 Side Margin d Press the Enter key on Operation panel Side Margin mm is displayed on Operation panel The display shifts to the Side Margin menu 5 1 3 Side Margin menu NOTE The current setting value is displayed in the of the Side Margin menu 2 Set up the margins side margins to 10 mm while printin...

Page 184: ... media feeding CAUTION If the media jams when using Media holder plates the plates may be deformed When Media holder plates are deformed Do not remove the clogged media by force Stop using the printer Using the printer with deformed Media plates may damage Grid roller or Print heads Contact your local MUTOH dealer NOTE If there is interference with the media as it is fed through the printer after ...

Page 185: ...X OPERATION MANUAL 4 Handling the printer 4 2 Media 185 6 If Media holder plates are not used return the plates to their initial positions as shown in the following figure No Name 1 Roll media 2 Media holder plates 1 2 1 2 ...

Page 186: ...ormal 2 Press the Menu key on Operation panel Menu1 Setup is displayed on Operation panel 3 Press the key or key on Operation panel to select a setup item and press the key The settings will be confirmed When setup items have a submenu the display shifts to the next menu NOTE When a setup item has a submenu is displayed on the right end of LCD monitor of Operation panel For the general outline of ...

Page 187: ...y on Operation panel to change the setting 5 To save the changed setting press the Enter key on Operation panel The setting is saved and the next setup item is displayed NOTE If you press the Cancel key without pressing the Enter key after changing a setting the changed setting will not be saved 6 Press the Cancel key on Operation panel to exit from the setup Return to the menu in the previous hie...

Page 188: ...tup item refer to 5 Panel setup menu Setup item Description Setup menu Various settings of the printer are configured Test Print menu Performs nozzle check of Print head and setup list Cleaning menu Performs head cleaning Menu Option menu Sets up the contents of the Setup menu Version menu Displays the versions of the firmware Sleep Mode menu Sleep mode settings are configured Display menu Sets th...

Page 189: ...ach key refer to 2 1 3 Operation panel 4 4 1 Feeding media You can feed the roll media at a position that you want Follow the procedure below to feed media 1 Confirm that Operation panel is Normal 2 Check that Media loading lever is lowered 3 Press the Forward key or the Backward key on Operation panel The media is fed forward or backward 4 Release the Forward key or the Backward key on Operation ...

Page 190: ...r more than 2 seconds The printer operates as follows NOTE If a large amount of data is saved on the printer Operation panel may not return to Normal by a single Cancel key operation In such cases wait for a few seconds and press the Cancel key again for more than 2 seconds Printer status Operation with the Cancel key pressed for two seconds During printing Terminates the printing and deletes one ...

Page 191: ...is Normal you can cut the media at the desired position Follow the procedure below to cut the roll media 1 Confirm that Operation panel is Normal 2 Press the Cutting key on Operation panel for more than 2 seconds The printer feeds the roll media to the length of the margin and cuts the media NOTE When loading the new roll media cut the front edge of the media if it is not straight The cutter is a ...

Page 192: ...ght after printing Media guide becomes very hot Allow Media guide to cool down before the next operation Follow the procedure below to cut the roll media 1 Verify the following regarding the operational condition of the printer Printing or other operations are not in progress Operation panel display is Normal 2 To change the position to cut the roll media refer to 4 4 1 Feeding media and advance t...

Page 193: ...owing points when cutting roll media Mishandling Razor blade may cause a cut on your finger or hand When you hold media do not place your finger on Media cut groove Move Razor blade slowly along Media cut groove The procedure for cutting the roll media is complete NOTE When loading the new roll media cut the front edge of the media if it is not straight No Name 1 Media guide 2 Media cut groove 3 R...

Page 194: ...e procedure below to change or confirm settings for the Panel setup menu 1 Confirm that the printer is in one of the following conditions Receiving data Analyzing data Printing 2 Press the Menu key on Operation panel The following will be displayed on Operation panel VJ 1624X Menu1 Temperature VJ 1624WX 1924WX Menu1 PF Micro Adj 3 Press the key or key to change or confirm settings NOTE For the set...

Page 195: ...item Setting Description Reference Temperature VJ 1624X only Pre Checks the current temperature of Pre heater Platen Checks the current temperature of Platen heater Dryer Checks the current temperature of Dryer Pre heater VJ 1624X only Off 30ºC to 50ºC Changes the temperature of Pre heater 5 1 1 1 4Pre heater menu VJ 1624X only Platen heater VJ 1624X only Off 30ºC to 50ºC Changes the temperature o...

Page 196: ...ow the procedure below to pause or restart printing NOTE If the printing is paused the print quality will not be guaranteed 1 Check that the printer is in operating 2 Press the Pause key on Operation panel The printer pauses printing PrintRestart ENTER is displayed on the operation panel 3 To restart printing press the Enter key on Operation panel The printer restarts printing ...

Page 197: ... warming up warming up continues until the remperature reaches the set temperature If you start printing during warming up print quality will not be guaranteed 1 Confirm that the printer is warming up Warming Up is displayed on Operation panel 2 Print data will be sent Warming Up and Skip E is displayed on Operation panel CAUTION While Warming Up is displayed do not touch Platen and Media guide Yo...

Page 198: ... currently printing data please refer to the below 4 4 5 2 Settings that can be changed or confirmed while printing To check the information of printed data please refer to the below 5 8 Job Status Menu Follow the procedures below to display the information 1 Check if the printer is printing a data 2 Press key on the operation panel to display Print Remain The remaining length of data currently pr...

Page 199: ...4 4 Operating from Operation panel 199 3 Press key on the operation panel to display Remain Time The remaining length of data currently printing will be displayed 4 To return the display to Printing press key on the operation panel 㧾㨑㨙㨍㨕㨚 ޓ 㨀㨕㨙㨑 ޓޓ 㨤㨤㨤㨤㨙㨕㨚 㧼㨞㨕㨚㨠㨕㨚㨓 ...

Page 200: ...photometer may come into contact with media and damaged NOTE Do not install the printer in a place that is subject to strong light sunlight etc Getting strong light on the color measurement may affect the measurement accuracy To use Spectrophotometer SPECTROVUE VM 10 the printer setting must be as follows Make sure the setting before use Media detection Top Width or Width 5 1 4 Media Initial menu ...

Page 201: ... and measure the color target NOTE For the setting and operations of the RIP software refer to its operation manual The printer starts printing the color target Printing is displayed on Operation panel After printing is complete Attaching instrument ENTER is displayed on the operation panel NOTE Do not open the covers or move media loading lever during printing 6 Press the Enter key Wait for a whi...

Page 202: ... panel NOTE When a certain time has passed without opening Maintenance cover Print head returns toward the right side of the printer for protection Attaching instrument ENTER is displayed Restart from the step 6 8 Firmly pinch the tabs on both sides of the connector cap with your fingers pull the connector cap forward to remove it from Print head No Name 1 Maintenance cover No Name 1 Connector cap...

Page 203: ...at Spectrophotometer is NOT installed at an angle and that there in no gap between the connector and Spectrophotometer 10 Press the Enter key Wait for a while is displayed on Operation panel The printer checks the connection between the printer and Spectrophotometer Set white plate then close left maintenance cover is displayed on Operation panel No Name 1 Spectrophotometer 2 Release buttons 3 Pri...

Page 204: ...and install it back to the original place NOTE Before measuring the color target make sure that the whilte side of the whilte reference plate is facing up If the black side is facing up it will not be measured accurately 12 Close Maintenance cover Print head moves to the right Wait for a while is displayed on Operation panel No Name 1 Whilte reference plate 2 Plate installation place No Name 1 Mai...

Page 205: ...strument ENTER is displayed on the operation panel NOTE Color measurement starts either automatically or manually depending on the RIP software feature The steps above are for manual measurement When the measurement starts automatically Ink Drying xxxxxs xxxxx is a number may be displayed on Operation panel Do not open the covers or move media loading lever during measuring 14 Press the Enter key ...

Page 206: ...er on the left of the printer Detach instrument and set connector cap ENTER is displayed on the operation panel 16 While pressing the release buttons on both sides of Spectrophotometer pull it forward to remove it from Print head No Name 1 Maintenance cover No Name 1 Spectrophotometer 2 Release buttons 3 Print head section 1 1 2 1 3 ...

Page 207: ...abs on both sides of Connector cap with your fingers and install it to the connector of Print head 18 Press the Enter key Wait for a while is displayed on Operation panel Remove white plate then close left maintenance cover is displayed on Operation panel No Name 1 Connector cap 2 Tabs 3 Print head section 4 Connector 1 2 2 4 1 3 ...

Page 208: ...faces up and install it back to the original place NOTE When White reference plate is not in use make sure that it is turned over facing down to avoid any contamination 20 Close Maintenance cover Ready to Print is displayed on Operation panel For the subsequent operations follow the instructions of the RIP software No Name 1 Whilte reference plate 2 Plate installation place No Name 1 Maintenance c...

Page 209: ...t head and setup list 5 1 28 Heater Control menu VJ 1628X only Cleaning menu Performs head cleaning 5 3 Cleaning menu Menu Option menu Sets up the contents of the Setup menu 5 4 Menu Option menu Version menu Displays the versions of the firmware 5 5 Version menu Sleep Mode menu Sleep mode settings are configured 5 6 Sleep Mode menu Display Sets the language and unit displayed on LCD monitor of Ope...

Page 210: ...menu 5 1 5 Media Width menu Output mode Sets the media ejection method after printing Enter key shifts to the sub menu 5 1 6 Output Mode menu Method of Cut Sets the media cutting method after printing Enter key shifts to the sub menu 5 1 7 Method of Cut menu Origin Sets the beginning of printing origin of the print data Enter key shifts to the sub menu 5 1 8 Origin menu Prev Stick Sets up to preve...

Page 211: ...Performs maintenance Enter key shifts to the sub menu 5 1 20 CR Maintenance menu Initialization Returns the settings of the printer to default Enter key shifts to the sub menu 5 1 21 Initialization menu Life Times Displays the operational life time of each part Enter key shifts to the sub menu 5 1 22 Life Times menu IP Address Sets the IP address of the printer Enter key shifts to the sub menu 5 1...

Page 212: ...Off in the Selection menu in the Setup menu temporarily Enter key returns to the previous menu with all set up items displayed Cancel key returns to the previous status in the Selection menu when the Setup menu is displayed 5 4 Menu Option menu Cancel key shifts to the previous menu 5 Panel setup menu Setup item Description ...

Page 213: ...a Media jams Favorable print quality cannot be obtained due to blots blurs or dirt of ink End detection of roll media cannot be performed etc The problems caused by the use of the media other than recommended one will not be covered by the warranty and repair expenses will be paid by the customer For details contact your local MUTOH dealer Setup item Setting Description User Type Type 1 Sets the u...

Page 214: ...ey shifts to the sub menu 5 1 1 1 4 Pre heater menu VJ 1624X only Platen heater Sets the temperature of Platen heater This function is not displayed for VJ 1624WX 1924WX Enter key shifts to the sub menu 5 1 1 1 5 Platen Heater menu VJ 1624X only Dryer Sets the temperature of Dryer This function is not displayed for VJ 1624WX 1924WX Enter key shifts to the sub menu 5 1 1 1 6 Dryer menu VJ 1624X onl...

Page 215: ...ity 1 to 4 Setup item Setting Description Mode Quality 1 Sets up print mode Quality 1 to 4 Suitable for printing photos Sets up to perform high quality printing Graphics 1 to 2 Suitable for printing photos Sets up to perform standard printing Graphics 3 to 4 Suitable for printing illustrations etc Sets up to perform standard printing Banner 1 to 4 Suitable for outdoor signs and test printing Sets ...

Page 216: ...g speed Effect menu Print Mode Resolution Pass Direction Quality 1 1440 x 1440dpi 16 times Uni Uni Direction Quality 2 1440 x 1440dpi 16 times Bi Bi Direction Quality 3 720 x 1440dpi 8 times Uni Uni Direction Quality 4 720 x 1440dpi 8 times Bi Bi Direction Graphics 1 720 x 720dpi 8 times Uni Uni Direction Graphics 2 720 x 720dpi 8 times Bi Bi Direction Graphics 3 720 x 720dpi 8 times Uni Uni Direc...

Page 217: ... this when there is horizontal unevenness in Fine Fuzz Prints at a slower speed than Fine Fuzz A S Fine Wave Performs Wave printing using the half of the print head nozzles Since only half of the print head nozzles are used printing speed becomes a half of Wave Set up this menu to improve the print quality compared with Fine Fuzz If used when one side of the nozzles are clogged quality deteriorati...

Page 218: ...en after changing the print mode When specifying a print mode which is different from the mode set in the user type setting adjust all print modes in the Custom adjust print first Media thickness menu NOTE The settings here are the same as 5 1 1 1 8 Media thickness menu Setup item Setting Description Adjust Print Media Thickness Shifts to the menu where you can enter the thickness of the media you...

Page 219: ...justment pattern Cancel key shifts to the previous menu 5 1 1 1 2 Adjust Print menu Setup item Setting Description Adj Print2 Custom Confirm ptn The test patterns of A to F will be printed for Adjust print Check before adjusting 3 7 2 1 Custom confirmation pattern Rough Ptn ALL Perform this when the degree of misalignment is big Print Adjust patterns A to F and enter the set values 3 7 2 2 1 Rough...

Page 220: ...hifts to the sub menu 3 Confirm Print menu Micro Print Performs Micro Adjustment Print Enter key shifts to the sub menu 4 Micro Adj Print menu Micro Change Sets up Micro Adjustment Change Enter key shifts to the sub menu 5 Micro Change menu Cancel key shifts to the previous menu 5 1 1 1 User Type advanced setup menu Setup item Setting Description FeedLength 100mm to 250mm to 500mm Changes the leng...

Page 221: ... 1 1 1 3 Media feed compensation Setup item Setting Description FeedLength 100mm to 250mm to 500mm Changes the length feed length of the media feed direction for Confirm Print Enter key Determines the setting Printing is displayed on Operation panel and initial adjust print starts After printing the printer enters Normal Cancel key cancels the setting and shifts to the previous menu 5 1 1 1 3 Medi...

Page 222: ...e of Pre heater differs depending on the media Setup item Setting Description Micro Adj Change 5 00 to 0 00 to 5 00 Sets up Micro Adjustment Change Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 Setup menu Setup item Setting Description Pre heater Off 30ºC to 50ºC Sets the temperature of Pre heater 1 Roll media 2 Pre h...

Page 223: ...E This function is not displayed for VJ 1624WX 1924WX The set temperature of Platen heater differs depending on the media Setup item Setting Description Platen heater Off 30ºC to 50ºC Sets the temperature of Platen heater 1 Roll media 2 Platen heater 3 Print head Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 1 1 User ...

Page 224: ...l media 2 Dryer 3 Print head Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 1 1 User Type advanced setup menu Setup item Setting Description Vacuum Fan Low Set this if there is a possibility of paper jamming from media feed failure when the setting is Middle Middle Set this if there is a possibility of paper jamming fr...

Page 225: ...a certain extent If you want to improve print quality manually adjust it 3 7 Print quality adjustment There is no problem even if you adjust print quality without setting the media thickness Setup item Setting Description Media Thickness 80µm to 170µm to 2800µm Enter the thickness of the media you are using in increments of 10µm Enter key saves the setting and shifts to the previous menu Cancel ke...

Page 226: ...gth initial adjustment value micro adjustment value Pre heater Platen Dryer Vacuum Fan Media Thickness Setup item Setting Description User Copy 1 to 30 ALL When user type is set to 1 2 to 30 ALL The setting values of the current user type are copied to the selected user type When you have selected ALL the setting values of the current user type are copied to the all other user types Enter key copi...

Page 227: ...aximum printable media width becomes 16mm shorter Therefore the side margins become the value that you have set in Side Margin menu 8mm The right side margin will be the following sum depending on the setting Y of Origin menu 8mm when the spitting is set to On Media Value set in Side Margin menu 1 Print starting position 2 Media feed direction X media feeding distance Y print head transferring dis...

Page 228: ... 1 2 1 Spitting Pass Count menu On Media Perform the spitting operation on the page margins The printing speed will be improved since the number of time to return to Spitting box is reduced Enter key saves the setting and shifts to the sub menu 5 1 2 1 Spitting Pass Count menu Off Spitting operation is not performed Enter key saves the setting and shifts to the previous menu 5 1 Setup menu Cancel ...

Page 229: ...enu 5 1 1 1 9 User Copy menu Spitting setting Return Count setting Operation On 1 time Perform the spitting operation on Spitting box every time Print head returns to the origin position Spitting operation is not performed over the media On 5 times Performs the spitting operation on Spitting box on the origin side every five times Print head returns to the origin position Spitting operation is not...

Page 230: ... will be the following sum depending on the setting Y of Origin menu 8mm when the spitting is set to On Media Value set in Side Margin menu 1 Print starting position 2 Media feed direction X media feeding distance Y print head transferring distance a 0mm 8mm Spitting setting is ON Off On Media b 5mm to 25mm Side margin setting 5 1 1 1 9 User Copy menu 5 1 8 Origin menu Setup item Setting Descripti...

Page 231: ...ia in Media Width menu 5 1 5 Media Width menu When the the media detection is set to Off the media cannot be cut automatically Setup item Setting Description Init Off The media will not be detected Top Width Detect the media width and edge while initializing the media Width Detect the media width while initializing the media Enter key saves the setting and shifts to the previous menu Cancel key ca...

Page 232: ... detection is performed during media initialization 2 MediaWidth menu For media detection settings refer to the following 5 1 4 Media Initial menu NOTE When the media is loaded as shown in the illustration and not using media detection the printer may print on between the right edge of Platen and center of the media If this happens adjust the print starting position in Origin menu 5 1 8 Origin men...

Page 233: ...Setting Description MediaWidth VJ 1624X 1624WX 210mm to 1000mm to 1 625mm VJ 1924WX 210mm to 1000mm to 1 910mm Set the media width Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 1 1 User Type advanced setup menu Setup item Setting Description MediaWidth mm Display the media width that is detected while initializing Can...

Page 234: ... Description Output mode Off Set when not cutting the media automatically after printing Set it to Off even when cutting the media manually Take up Set when using the take up unit The media will not be cut after printing Auto cut Set when cutting the media automatically 5 1 7 Method of Cut menu Enter key saves the setting and shifts to the sub menu 5 1 6 1 Ink Dry Time menu Cancel key cancels the ...

Page 235: ...on the firmware version Setup item Setting Description Page Gap Normal Does not change the margin between print results Narrow The margin between print results becomes narrower than when it is set to Normal Enter key saves the setting and shifts to the sub menu 5 1 6 1 Ink Dry Time menu Cancel key cancels the setting and shifts to the previous menu 5 1 6 Output Mode menu Setup item Setting Descrip...

Page 236: ... cutting operation Setup item Setting Description Cut Pressure Low Cut the media at low pressure Suitable for thin media or if the High pressure setting is too strong High Normal cutting pressure Enter key saves the setting and return to the previous menu Cancel Key Cancel the set value and return to the previous menu 5 1 7 Method of Cut menu ...

Page 237: ...u when reprinting on the margin with changing the printing data position to the printed media NOTE When Output Mode menu is set to Take up the set value X media feeding distance becomes 0 mm to 15000 mm 5 1 6 Output Mode menu Depending on the set value of the side margin the maximum set value of Y print head transferring distance decreases 5 1 3 Side Margin menu ...

Page 238: ... 8mm Spitting setting is ON Off On Media b 5mm to 25mm Side margin setting NOTE The right side margin will be the following sum depending on the setting Y of Origin menu 8mm when the spitting is set to On Media Value set in Side Margin menu 5 1 1 1 9 User Copy menu 5 1 3 Side Margin menu Enter key Moving Origin Pos is displayed on Operation panel and Print head moves to the starting position The f...

Page 239: ...is not displayed for VJ 1624WX 1924WX Setup item Setting Description Prev Stick Off The stick prevent operation is not performed On The stick prevent operation is performed Feed the media back and forth to prevent from sticking Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 Setup menu Setup item Setting Description Sta...

Page 240: ...p item Setting Description CR Movement Data Print head moves the range of the print data width The printing speed will be improved since the moving range of Print head is optimized Machine Print head moves from origin to the maximum printable media width MediaWidth Print head shifts within the media width Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting an...

Page 241: ... media adequately before printing 5 1 14 Slant Check menu Sets up slanting detection during media loading Setup item Setting Description Strike Wait 0 0 sec to 0 1 sec to 5 0 sec Sets the overwrite wait time Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 Setup menu Setup item Setting Description Slant Check Off Slant C...

Page 242: ... standby mode 5 1 15 1 Idle Auto Cleaning Printing time Set the value for auto cleaning during printing 5 1 15 2 Printing Mode Auto Cleaning Before printing Set the value for auto cleaning before printing 5 1 15 3 Pre printing Mode Auto Cleaning Enter key saves the setting and shifts to the sub menu Cancel key shifts to the previous menu 5 1 Setup menu Setup item Setting Description WaitingTime Of...

Page 243: ...formed Others Perform the head cleaning selected in the Cleaning menu after the setting time has elapsed 6 2 3 Head cleaning Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 15 Auto Cleaning menu Setup item Setting Description Before Print Off The auto cleaning is not performed On Perform the head cleaning selected in th...

Page 244: ...m Setting Description KCMY 0 to 100 unit The amount of ink remaining in each Ink cartridge of K C M Y is displayed Cancel key shifts to the previous menu 5 1 Setup menu Setup item Setting Description Roll media Off Roll Length is not used Enter key saves the setting and shifts to the previous menu 5 1 Setup menu Roll1 Sets up the roll media length The set values of the roll media length can be set...

Page 245: ...ll media length again If the roll media length is not set the residual quantity of roll media may not be displayed correctly Setup item Setting Description Length 1 m to 30 m to 200 m Sets the roll media length Enter key saves the setting and shifts to the previous menu 5 1 17 2 Print Stop menu Cancel key cancels the setting and shifts to the previous menu 5 1 17 Roll Length menu ...

Page 246: ...3 Near End menu You can display Roll Near End m is replaced with a number between 1 and 10 before the length of the roll media that is counted inside the printer becomes 0 Setup item Setting Description Print Stop Off The roll media remaining count is not used to judge for pausing printing Printing pauses when the rear sensor responds Enter key saves the setting and shifts to the sub menu 5 1 17 R...

Page 247: ...also decreases the contamination by ink mist inside the printer We recommend that you use Exhaust fan especially when printing for a long time Setup item Setting Description Exhaust fan Off Turn Off Exhaust fan Low Start Exhaust fan at Low High Start Exhaust fan at High Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 Se...

Page 248: ...WX Model number RJ FGCLS cleaning fluid for water color ink VJ DSINK CL1000g cleaning fluid for sublimation ink Setup item Setting Description Longstore Start Wash Print head with the cleaning fluid Enter key Performs head cleaning The following content is displayed on Operation panel Remove Cartridges Remove Ink cartridge and install Cleaning cartridge 6 1 1 Replacing Ink cartridges Cancel key sh...

Page 249: ...following content is displayed on Operation panel End Enter key Cleaning wiper returns to the original position Print head returns to the original position Cancel key shifts to the previous menu without maintenance 5 1 Setup menu Perform the pumping operation start stop by pressing the key while displaynig CR Mainte End Setup item Setting Description Initialization ALL All settings can be returned...

Page 250: ...Life Times Head Display the operational life of each part The lifetime of each part is indicated by the asterisks Maximum 5 asterisks 100 left As the part deteriorates the number of asterisks decreases one by one 20 The part should be changed when all of the asterisks have disappeared and Change is displayed Contact your local MUTOH dealer to ask for replacing parts Pump CR Motor PF Motor Cancel k...

Page 251: ...keys key increases the setting value key decreases the setting value Enter key changes the setting for the next segment Save the set values in the 4th segment and returns to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 Setup menu Setup item Setting Description Gateway 000 000 000 000 to 192 168 001 254 to 255 255 255 255 Change the gateway by operating the f...

Page 252: ...rence material to receive technical supports TIP When a print is executed in connection with computer the setting of RIP software will be printed in the Data Header Setup Item Set Value Description Header Dump Off Only a print data will be printed Damp data will not be printed On After printing of print data the dump data will be printed Dump Only a dump data will be printed but the Number of Dot ...

Page 253: ...he start feed as less than 0 set the margin between pages as narrow If it is set as Normal the settings for start feed is not applied correctly 5 1 6 2 Page Gap menu Setup Item Description Setup Item Start Feed 10 mm to 0 mm to 500 mm When the value is bigger than 0 the margins are bigger than when it is set to 0 When the value is 0 the margin between print results does not change When the value i...

Page 254: ...Setup Item Description Setup Item Heater Ctrl Normal Normal heater operations are performed When the media does not become wavy use this setting Fixer When you want to shorten the printing time and prevent the media from becoming wavy use this setting Dryer Use this setting if you want to curb waviness of the media without deteriorating the drying performance for the print result when using the ta...

Page 255: ...r temperature VJ 1624X only Platen heater temperature VJ 1624X only Dryer temperature VJ 1624X only Media feed compensation micro adjustment value 3 5 2 Mode print Setup List Setup list printing is performed Used to check the setup item and the user type 3 5 3 Setup print Palette Palette printing is performed as a color demonstration Color verifier VJ 1624X only Color patches are printed and then ...

Page 256: ...Operation panel Long Discharges larger amount of ink compare to Normal Used when Print head does not improve by normal head cleaning Enter key Cleaning is displayed on Operation panel and head cleaning starts Progress on the Head cleaning is displayed in on Operation panel Little Charge Refills a small amount of ink Charge a small amount of ink when printing is not stable after ink replenishment 3...

Page 257: ...VJ 1624X VJ 1624WX 1924WX User Type Off Off Sets up whether to display the User Type menu On On Spitting Off Off Sets up whether to display the Spitting menu On On Side Margin Off Off Sets up whether to display the Side Margin menu On On Media Initial Off Off Sets up whether to display the Media Initial menu On On MediaWidth Off Off Sets up whether to display the MediaWidth menu On On Output mode ...

Page 258: ...u On On Longstore Off Off Sets up whether to display the Longstore menu On On CR Maint Off Off Sets up whether to display the CR Maint menu On On Initialization Off Off Sets up whether to display the Initialization menu On On Life Times Off Off Sets up whether to display the Life Times menu On On IP Address Off Off Sets up whether to display the IP Address menu On On Subnet Mask Off Off Sets up wh...

Page 259: ...he Menu Option menu ALL Off No items in the Setup menu are displayed Pressing the Enter key deletes for all items in the Menu Option menu Even if you select ALL Off you can display the items temporarily by selecting Temporary in the Setup menu Cancel key saves the setting and shifts to the previous menu 5 Panel setup menu Setup item Setting Description VJ 1624X VJ 1624WX 1924WX ...

Page 260: ...624WX 1924WX Setup item Setting Description Ver M C Main side Controller side Displays the versions of the firmware of the main side M and controller side C Cancel key shifts to the previous menu 5 Panel setup menu Setup item Setting Description Version Displays the versions of the firmware Cancel key shifts to the previous menu 5 Panel setup menu ...

Page 261: ...urn off except for Power lamp Automatic head cleaning is performed after the time set in the Timer Setting Menu has elapsed 5 6 1 Timer Setting menu TIP The cleaning mode reflects the settings in Operation panel 6 2 3 Head cleaning Setup item Setting Description Sleep Mode Set Timer Set the auto cleaning interval of this printer for Sleep Mode 5 6 1 Timer Setting menu Start Activate Sleep Mode 5 6...

Page 262: ...X 1924WX only Waste fluid tank is full Ink cartridge is empty Ink cartridge has been removed An ink cartridge other than genuine Ink cartridges is inserted into Cartridge slot etc When the printer returns to a normal state head cleaning is restarted and Sleep Mode continues 7 2 Error messages If one of the above conditions occurs during head cleaning cleaning is stopped When the printer returns to...

Page 263: ...artridge is empty Ink cartridge has been removed An ink cartridge other than genuine Ink cartridges is inserted into Cartridge slot etc Activate Sleep Mode again after returning the printer to a normal state 7 2 Error messages If the printer is under one of the conditions above during the Sleep mode the printer will not return to the Normal condition even after pressing the Enter key Return the pr...

Page 264: ...anguage menu Temperature Sets the unit of temperature display 5 7 2 Temperature menu Length Sets the unit to display the length 5 7 3 Length menu Remain Ink Sets whether to display the ink level indicator 5 7 4 Remain Ink menu Enter key shifts to the selected menu Cancel key cancel the set value and return to the previous menu 5 Panel setup menu Setup item Setting Description Language English Disp...

Page 265: ...cels the setting and shifts to the previous menu 5 7 Display menu Setup item Setting Description Length mm Displays the length in millimeters mm inch Displays the length in inches inch Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 7 Display menu Setup item Setting Description Remain Ink On Displays the ink level indicat...

Page 266: ...5 2 Settings that can be changed or confirmed while printing 4 4 8 Normal Display while Printing The values displayed in this function are just standard values not guarantee the accuracy If the print data includes no length data all information will be displayed as 0 Setup item Setting Description Job Status JobStatus Displays if the print is completed When the print is completed Completed When th...

Page 267: ...VJ 1624X 1624WX 1924WX OPERATION MANUAL 6 Maintenance 267 6 Maintenance This chapter describes daily maintenance of the printer ...

Page 268: ...ration panel This message is displayed when there is no ink remaining in Ink cartridge The alarm buzzer sounds To stop the buzzer press the Enter key on Operation panel Immediately replace it with the new Ink cartridge NOTE in the messages for ink cartridge replacement indicates the color that is almost empty or runs out using the following characters K Black C Cyan M Magenta Y Yellow Do not inser...

Page 269: ... cartridge M Magenta 1 000ml VJ MSINK3A MA1000 Ink cartridge Y Yellow 220 ml VJ MSINK3A YE220 Ink cartridge Y Yellow 440ml VJ MSINK3A YE440 Ink cartridge Y Yellow 1 000ml VJ MSINK3A YE1000 Description Model No Ink cartridge K Black 220 ml RJ FGINK BK2 Ink cartridge C Cyan 220 ml RJ FGINK CY2 Ink cartridge M Magenta 220 ml RJ FGINK MA2 Ink cartridge Y Yellow 220 ml RJ FGINK YE2 Ink Black Sublimatio...

Page 270: ...cks pay attention so that ink does not come into contact with your eyes or skin If ink gets into your eyes or sticks to your skin immediately wash it off with water Failing to do so might cause irritation or light inflammation of eyes In case of any abnormality consult a physician immediately Do not disassemble Ink cartridges or Ink packs If disassembled ink might come into contact with your eyes ...

Page 271: ...dges are not compatible with VJ 1624WX 1924WX 1 Confirm that the printer is turned ON NOTE Do not replace Ink cartridges when the printer is turned OFF The remaining ink may not be detected correctly causing abnormal printing 2 Remove Ink cartridge that you want to replace from Slot a For 220ml Ink cartridges No Name 1 Ink cartridge 2 Ink cartridge slots 1 2 ...

Page 272: ...e may result in abnormal printing Do not insert or remove Ink cartridge more than 10 times If the ink cartridge has been removed inserted more than 10 times it cannot be used even though ink remains 4 Shake new Iink cartridge two to three times gently before inserting it into Ink cartridge slot 5 Confirm that Operation panel returns to Normal NOTE If Ink cartridge is replaced during printing print...

Page 273: ...OFF The remaining ink may not be detected correctly causing abnormal printing 2 Remove High capacity ink pack adapter that you want to replace from Ink cartridge slot NOTE Put the used Ink packs in a plastic bag etc and dispose of it in compliance with local ordinance and instructions of local authorities NOTE Do not remove only Ink pack while High capacity ink pack adapter is installed on the pri...

Page 274: ...to High capacity ink pack adapter NOTE To install remove Ink pack or IC chip to from High capacity ink pack adapter refer to the operation manual included with High capacity ink pack adapter 5 Insert High capacity ink pack adapter into Ink cartridge slot NOTE Make sure that Ink pack and IC chip are installed on High capacity ink pack adapter before inserting it into Ink cartridge slot If High capa...

Page 275: ... after installing High capacity ink pack adapter When installing High capacity ink pack adapter for the first time on the printer whose ink is filled After using High capacity ink pack adapters and replacing them with new ones If the printer is used without the initial ink charge the air inside High capacity pack adapter goes into Ink Tubes which may cause nozzle clogging 5 3 Cleaning menu ...

Page 276: ...oaded in the printer runs out End Of Roll is displayed on Operation panel If media runs out during printing the printer stops printing b When you want to change the media type to use 2 Type TIP For types and details of the roll media refer to 8 3 Options Supply list 3 Replacing steps Follow the procedure below to replace the roll media 1 If the printer is turned ON confirm that operation such as p...

Page 277: ...ents 277 3 Turn Flanges of Roll media holder and take up the roll media 4 Loosen Fixing lever of Right roll media holder and remove the roll media from Roll media holder No Name 1 Roll media holder 2 Roll media No Name 1 Roll media holder Right 2 Fixing lever 3 Roll media 1 1 2 3 1 1 2 ...

Page 278: ...media from Roll media holder left 6 To load another roll media refer to the following TIP For loading the roll media refer to 3 4 Loading media For storing the roll media not in use refer to 4 2 3 Precaution on storing media The procedure for replacing the roll media is complete No Name 1 Roll media holder Left 2 Fixing lever 3 Roll media 2 1 3 1 3 ...

Page 279: ...rinting consistent 1 Replacement time Replace Flushing box sponges in the following situations When the flushing box sponge is deformed When the ink is spattered on the media When more than 2 months have passed since the last replacement When ink clumps have accumulated on Flushing box sponges beyond Flushing box frame 2 Type No Name 1 Ink clump 2 Flushing box frame Compatible models Description D...

Page 280: ...ings while the printer is turned ON Printing or other operations are not in progress Operation panel display is Normal 2 Display the CR Maintenance menu on Operation panel a Press the Menu key on Operation panel Menu1 Setup is displayed on Operation panel Operation panel shifts to the Setup menu display b Press the key on Operation panel Set1 User Type is displayed on Operation panel ...

Page 281: ...panel to select Set 20 CR Maintenance d Press the Enter key on Operation panel CR Mainte Start is displayed on Operation panel The display enters the CR Maintenance menu 5 1 20 CR Maintenance menu 3 Press the Enter key on Operation panel Maintenance starts Print head moves to the left CR Mainte End is displayed on Operation panel ...

Page 282: ...the replacement position may result in clogging of Print head 5 Lift Flushing box sponge tab and unhook Then remove Flushing box sponge CAUTION Do not spill waste fluid when replacing Flushing box sponges If waste fluid comes into contact with Grid roller it may damage its surface and affect media feeding No Name 1 Front cover No Name 1 Flushing box sponge tab 2 Flushing boxes 1 ...

Page 283: ...X OPERATION MANUAL 6 Maintenance 6 1 Replacing consumable components 283 6 Install the new Flushing box sponge to each Flushing box 7 Close Front cover No Name 1 Flushing box sponges 2 Flushing boxes No Name 1 Front cover 1 ...

Page 284: ...cing consumable components 8 Press the Enter key on Operation panel Print head returns to its original position CR Mainte Start is displayed on Operation panel 9 Press the Menu key on Operation panel The printer enters Normal Flushing box sponge replacement is complete ...

Page 285: ...t is compatible with the printer is as follows 3 Replacing steps Follow the procedure below to replace Cutter TIP The illustrations used in this section are those of VJ 1624X 1 Check the followings while the printer is turned ON Printing or other operations are not in progress Operation panel display is Normal 2 Display the CR Maintenance menu on Operation panel a Press the Menu key on Operation p...

Page 286: ...he key on Operation panel Set1 User Type is displayed on Operation panel c Press the key or key on Operation panel to select Set 20 CR Maintenance d Press the Enter key on Operation panel CR Mainte Start is displayed on Operation panel The display enters the CR Maintenance menu 5 1 20 CR Maintenance menu ...

Page 287: ...tenance starts Print head moves to the left of the printer cutter replacement position CR Mainte End is displayed on Operation panel 4 Open Maintenance cover on the left of the printer NOTE Replace Cutter in a short time Leaving Print head at the cutter replacement position may result in clogging of Print head No Name 1 Maintenance cover 1 ...

Page 288: ...lightly turn Cutter holder in the direction as illustrated below NOTE Do not press the tab of Cutter strongly or suddenly let go of it There is a spring in Cutter holder and it may fly out Do not push Cutter all the way in Cutter blade may damage the inside of the printer No Name 1 Cutter holder 2 Cutter holder lever 2 1 ...

Page 289: ...ot touch the blade edge It may cause an injury Do not touch the cutter blade edge with a hard substance or drop Cutter Cutter blade may be damaged or chipped NOTE Used Cutter should be put in a plastic bag etc and dispose of it in compliance with local ordinance and instructions of local authorities No Name 1 Razor blade 1 ...

Page 290: ...624X 1624WX 1924WX OPERATION MANUAL 290 6 1 Replacing consumable components 7 Install a new Cutter as illustrated NOTE Make sure that the spring in Cutter holder does not fly out while installing No Name 1 Razor blade 1 ...

Page 291: ...strongly or suddenly let go of it There is a spring in Cutter holder and it may fly out Do not push Cutter all the way in Cutter blade may damage the inside of the printer Refer to the illustrations below and install Cutter holder correctly If it is not installed correctly it may cause an error If an error occurs check if Cutter holder is installed correctly No Name 1 Cutter holder 2 Cutter holder...

Page 292: ...ATION MANUAL 292 6 1 Replacing consumable components 9 Close Maintenance cover 10 Press the Enter key on Operation panel Print head returns to its original position CR Mainte Start is displayed on Operation panel No Name 1 Maintenance cover 1 ...

Page 293: ...VJ 1624X 1624WX 1924WX OPERATION MANUAL 6 Maintenance 6 1 Replacing consumable components 293 11 Press the Menu key on Operation panel The printer enters Normal Cutter replacement is complete ...

Page 294: ...lectric shock or fire Immediately turn OFF the power switch disconnect the power plug from the electric socket and contact your local MUTOH dealer CAUTION When cleaning the outer case and inside of the printer be sure to turn OFF the power and disconnect Power plug Do not use volatile solvents such as thinner benzene or alcohol These solvents may cause damage to the paint Make sure that no moistur...

Page 295: ...924WX OPERATION MANUAL 6 Maintenance 6 2 Cleaning the printer 295 6 2 1 Cleaning the outer case This section describes how to clean the outer case Wipe out dust and dirt attached to the outer case by using a soft cloth ...

Page 296: ...e inside of the printer Follow the procedure below 1 Open Front cover 2 Remove paper powder and dust attached to Pressurizing rollers using a soft brush NOTE Do not blow paper powder inside the printer using tools such as an air duster It may cause an abnormal noise from the inside of the printer VJ 1624X No Name 1 Front cover No Name 1 Pressurizing rollers 1 1 ...

Page 297: ...ance 6 2 Cleaning the printer 297 VJ 1624WX 1924WX 3 Apply a damp and tightly squeezed soft cloth to wipe out paper powder and ink attached to Platen and Media guide VJ 1624X No Name 1 Pressurizing rollers No Name 1 Platen 2 Media guide 1 1 2 2 2 2 2 ...

Page 298: ...AL 298 6 2 Cleaning the printer VJ 1624WX 1924WX 4 Apply a damp and tightly squeezed soft cloth to wipe off the dirt of the unpainted silver color area in the center of Grid roller VJ 1624X No Name 1 Platen 2 Media guide No Name 1 Grid roller 1 2 2 2 1 ...

Page 299: ...VJ 1624X 1624WX 1924WX OPERATION MANUAL 6 Maintenance 6 2 Cleaning the printer 299 VJ 1624WX 1924WX No Name 1 Grid roller 1 ...

Page 300: ...head surface and Nozzles Head cleaning Follow the procedure below to perform Head cleaning NOTE When not using the printer for a long period one week or more perform Head cleaning once a week If not performing Head cleaning Print head is clogged Doing so will preserve print quality 1 Confirm that Operation panel is Normal 2 Check that Media loading lever is lowered ...

Page 301: ...d Cleaning mode The following figures explain the LED lights for each Cleaning mode NOTE Head Cleaning can also be performed from Panel Setup menu 5 3 Cleaning menu Cleaning mode Description Short mode Discharges smaller amount of ink compared to Normal Normal mode Select this mode normally Long mode Discharges larger amount of ink compare to Normal Used when Print head does not improve by normal ...

Page 302: ...ng When Change Head Gap Low is displayed on Operation panel set the head height to Low After head cleaning is complete Change Head Gap High is displayed on Operatino panel Set the head height to High After changing the setting printing starts 4 2 5 Head height adjustment For VJ 1624X auto cleaning can be performed regardless of the head height If blurs or lacking parts in printed media do not disa...

Page 303: ...ures Follow the procedure below to clean Cleaning wiper NOTE Use Cleaning stick to clean Cleaning wiper For details of Cleaning stick refer to 8 3 Options Supply list 1 If the printer is turned ON make sure the following Printing or other operations are not in progress Operation panel display is Normal 2 Display the CR Maintenance menu on Operation panel a Press the Menu key on Operation panel Men...

Page 304: ... on Operation panel Set1 User Type is displayed on Operation panel c Press the key or key on Operation panel to select Set 20 CR Maintenance d Press the Enter key on Operation panel CR Mainte Start is displayed on Operation panel The display enters the CR Maintenance menu 5 1 20 CR Maintenance menu ...

Page 305: ...ayed on Operation panel 4 Open Maintenance cover on the right of the printer CAUTION When cleaning Cleaning wiper do not touch Cleaning wiper and Head cap unit Head cleaning may not be performed correctly because of oil from your hands Make sure to use Cleaning stick to wipe Print head A wet Cleaning stick may cause Print head to clog Do not reuse Cleaning stick The attached dust etc may damage Pr...

Page 306: ...ink and dust on Cleaning wiper a Front side of Cleaning wiper Remove the ink and dust in the horizontal direction b Cleaning wiper back side Remove the ink and dust in the upper direction No Name 1 Cleaning wiper 2 Cleaning stick 3 Head cap unit No Name 1 Cleaning wiper 2 Cleaning stick 3 Head cap unit 1 2 3 3 3 1 3 2 ...

Page 307: ...6 Close the right maintenance cover Close Cover firmly until it is locked 7 Press the Enter key on Operation panel Cleaning wiper returns to the original position Print head returns to its original position CR Mainte Start is displayed on Operation panel No Name 1 Maintenance cover 1 ...

Page 308: ...6 Maintenance VJ 1624X 1624WX 1924WX OPERATION MANUAL 308 6 2 Cleaning the printer 8 Press the Menu key on Operation panel The printer enters Normal Cleaning Cleaning wiper is complete ...

Page 309: ...t head read this procedure thoroughly to fully understand it and clean promptly and correctly While cleaning the circumference of Print head Print head cap is removed therefore cleaning must be done before Print head dries This operation should be done within 15 minutes If the operation lasts over 15 minutes follow the steps 8 and 9 and stop the operation pefroem head cleaning and resume cleaning ...

Page 310: ... menu on Operation panel a Press the Menu key on Operation panel Menu1 Setup is displayed on Operation panel Operation panel shifts to the Setup menu display b Press the key on Operation panel Set1 User Type is displayed on Operation panel c Press the key or key on Operation panel to select Set 20 CR Maintenance ...

Page 311: ...ess the Enter key on Operation panel CR Mainte Start is displayed on Operation panel The display enters the CR Maintenance menu 5 1 20 CR Maintenance menu 3 Press the Enter key on Operation panel Maintenance starts Print head moves to the left CR Mainte End is displayed on Operation panel ...

Page 312: ...intenance cover on the left of the printer 5 Move Print head by hand until you can see the circumference of Print head CAUTION Do not push Print head strongly It may cause damage and poor print quality No Name 1 Maintenance cover No Name 1 Print head section 2 Circumference of Print head 1 1 2 ...

Page 313: ...de black plastic CAUTION When cleaning around Print head Never touch Print head nozzles Doing so may damage Print head Do not touch the tip of Cleaning stick Print head may be damaged because of oil from your hands Never put water etc on the tip of Cleaning stick Doing so may damage Print head Do not reuse Cleaning stick The attached dust etc may damage Print head No Name 1 Circumference of Print ...

Page 314: ... printer 7 When some foreign substance such as dust or ink clump is attached use Cleaning stick to remove it 8 Close Maintenance cover on the left Close Cover firmly until it is locked No Name 1 Cleaning stick 2 Nozzles Never touch Nozzles No Name 1 Maintenance cover 2 1 1 1 ...

Page 315: ...the printer 315 9 Press the Enter key on Operation panel Print head returns to its original position CR Mainte Start is displayed on Operation panel 10 Press the Menu key on Operation panel The printer enters Normal Cleaning the circumference of Print head is complete ...

Page 316: ...ll WasteInkTank is displayed on Operation panel 2 Disposal method Follow the procedure below to dispose of waste fluid WARNING You are obligated to properly dispose of waste fluid from the printer in compliance with Wastes Disposal and Public Cleansing Act and local ordinances Delegate disposal to an industrial waste disposal contractor 1 Ready an empty container such as a supply waste fluid bottl...

Page 317: ... container NOTE When transferring the waste fluid to the empty container the waste fluid may spatter Make sure to put the container close to the waste fluid valve 4 After pouring the waste fluid to the empty container close the waste fluid valve securely No Name 1 Waste fluid valve 2 Empty container No Name 1 Waste fluid valve 2 Empty container 1 2 1 ...

Page 318: ...4X 1624WX 1924WX OPERATION MANUAL 318 6 3 Disposal of waste fluids 5 Wipe the opening of Waste fluid valve with a cloth etc 6 Dispose of the waste fluid as an industrial waste product Disposal of waste fluids is completed ...

Page 319: ...ion Do not slant the printer prop it against a wall or turn it upside down The ink inside the printer may leak Moreover normal operation after shifting to these positions cannot be guaranteed 1 Preparation before moving When using the dedicated Stands follow the procedure below to move the printer 1 Make sure that the printer is turned OFF 3 2 2 Turning the power OFF 2 Dispose of waste fluid 6 3 D...

Page 320: ... MANUAL 320 6 4 Moving or transporting the printer 5 Move the printer NOTE The casters supplied with the dedicated Stand are manufactured for little movement in flat indoor areas not for transporting equipment No Name 1 Adjusters 2 Stands 2 1 1 2 1 ...

Page 321: ...Power cord set 3 1 Power cord set connection 3 7 Connecting the printer to PC 4 Perform Nozzle check and then confirm that there is no clogging in Print head 3 5 1 Nozzle check 5 Perform Alignment 3 6 Print quality adjustment 6 4 2 Transporting the printer When transporting the printer make sure to pack it in the same condition as purchased using protective and packing materials to protect the pri...

Page 322: ...6 Maintenance VJ 1624X 1624WX 1924WX OPERATION MANUAL 322 6 4 Moving or transporting the printer ...

Page 323: ... not included in any items of this section occurs contact your local MUTOH dealer NOTE If you want to receive product warranty prepare the warranty certificate If the warranty certificate is not presented the repair will not be covered by the warranty even if within the warranty period If you have signed a maintenance service contract prepare that or a similar document ...

Page 324: ...ding media 2 Is Maintenance cover open Close Maintenance cover 6 2 4 Cleaning Cleaning wiper 6 2 5 Cleaning the circumference of Print head 3 Are all 4 Ink cartridges fully inserted Fully insert all 4 Ink cartridges 6 1 1 Replacing Ink cartridges No Possible cause Remedy Reference 1 Is Ink cartridge cold and frozen Leave Ink bag at room temperature for at least three hours and perform cleaning sev...

Page 325: ...lose Maintenance cover 6 2 4 Cleaning Cleaning wiper 6 2 5 Cleaning the circumference of Print head No Possible cause Remedy Reference 1 Is Front cover open or Media loading lever raised Close Front cover Lower Media loading lever 3 4 Loading media 2 Is Maintenance cover open Close Maintenance cover 6 2 4 Cleaning Cleaning wiper 6 2 5 Cleaning the circumference of Print head 3 Is the media loaded ...

Page 326: ...e computer side and printer side No Possible cause Remedy Reference 1 Is Network interface cable connected correctly Confirm the types of the cross and straight cables and connect Network interface cable correctly 3 7 3 Connecting a network interface cable 2 Are the network settings configured correctly Configure the network settings correctly 5 1 23 IP Address menu to 5 1 25 Gateway menu 3 Do the...

Page 327: ...ON MANUAL 7 Troubleshooting 7 1 Malfunctions and failures 327 7 1 3 Media related troubleshooting 1 The media slips or is torn during initialization NOTE If the media is jammed or torn remove it according to 7 3 The media is jammed ...

Page 328: ...ied for use Installation manual 6 Are you using creased damaged torn or curled media Replace the media 4 2 2 Cautions on handling media 7 Does the media bend Use the recommended media When using media other than the recommended one set the Vacuum Fan menu 4 2 1 Media type 5 1 1 1 7 Vacuum Fan menu No Possible cause Remedy Reference 1 Are you using the recommended media Use the recommended media 4 ...

Page 329: ...r use 4 2 1 Media type 5 Are you using media that has been printed on already Use a new media 4 2 1 Media type No Possible cause Remedy Reference 1 Are you using the recommended media Use the recommended media 4 2 1 Media type 2 Is the media used in an environment other than the one specified Use the media in the specified environment 4 2 2 Cautions on handling media 3 Are you using the old media ...

Page 330: ...medy Reference 1 Does the media include moisture Replace it with the new media 6 1 2 Replacing Roll Media 2 Are you using the creased or wrinkled media 3 Does the media bend Use the recommended media When using media other than the recommended one set the Vacuum Fan menu 4 2 1 Media type 5 1 1 1 7 Vacuum Fan menu No Possible cause Remedy Reference 1 Is the loading position of the media correct Loa...

Page 331: ... temperature appropriately 5 1 1 1 4 Pre heater menu VJ 1624X only to 5 1 1 1 6 Dryer menu VJ 1624X only 7 Is the head height set to High or Mid Return the head height to Low 4 2 5 Head height adjustment No Possible cause Remedy Reference 1 Are you using the recommended media Use the recommended media 4 2 1 Media type 2 Is the roll media loaded correctly Load the roll media correctly 3 4 1 Loading...

Page 332: ...k cartridges 2 Are you using the recommended media Use the recommended media 4 2 1 Media type 3 Did you perform Micro adjust print Perform Adjust print 3 6 Print quality adjustment 4 Did you perform Media feed compensation Perform Media feed compensation 4 2 6 Media feed compensation No Possible cause Remedy Reference 1 Are Nozzles in good condition Perform Head cleaning 6 2 3 Head cleaning 2 Is t...

Page 333: ...ly 8 Warming Up Skip ENTER Received the printing data while Heater is warming up To start printing before Heater is warmed up press the Enter key VJ 1624X only 4 4 7 Starting printing during warming up VJ 1624X only 9 Cleaning Cleaning the head Please wait a while 6 2 3 Head cleaning 10 Ink Refill Filling the ink Please wait a while 3 3 Filling ink 11 SubTank Refill Filling the subtank Please wait...

Page 334: ...e set User type 3 4 3 Setting the User Type Setting 23 Media Initial 24 Life Times Head The operational life of Print head has almost expired Continues operation Contact your local MUTOH dealer 25 Life Times Pump The operational life of the pump motor is almost expired Continues operation Contact your local MUTOH dealer 26 Life Times C Pump The operational life of Circulation pump motor is almost ...

Page 335: ... 1 Names of parts and functions 5 Lever Up The media is not loaded Load the media 3 4 Loading media 6 Undefined Media Media detection has failed Stops operation Reload the media 3 4 Loading media 7 Media Slant Media is fed obliquely Stops operation Reload the media 3 4 Loading media 8 Media Cut Error The media was not cut Stops operation Reload the media 3 4 Loading media 9 End Of Roll Roll media ...

Page 336: ...PF Motor The operational life of PF motor is almost expired Continues operation Contact your local MUTOH dealer 24 Change Plug Time to replace Connector rubber of High capacity ink pack adapter VJ 1624X only Replace Connector rubber High capacity ink pack adapter Operation Manual 3 2 Replacing Connector Rubber 25 No connector cap Connector cap is off the connector VJ 1624X only Install Connector c...

Page 337: ...VUE VM 10 occurred while measuring the color target VJ 1624X only Check the connection between the printer and Spectrophotometer SPECTROVUE VM 10 4 5 Using Spectrophotometer VJ 1624X only 35 Measurement Error Cancelled Printing or measuring the color target has been cancelled from Operation panel or the RIP software VJ 1624X only Start printing and measuring the color target again 4 5 Using Spectr...

Page 338: ...rror message is displayed on Operation panel Pressing any key on Operation panel stops the beeping For an error requiring restart operation will return to normal after removing the cause of the error and restarting the printer If the same error continues to be displayed contact the your local MUTOH dealer Be sure to tell us the code no of the error message when you contact us NOTE in the error mes...

Page 339: ... printer 3 2 2 Turning the power OFF 2 Open Front cover 3 Move Print head section from the top of the media to the right NOTE When the head height is set to Low change it to High and then shift Head After shifting Head change the setting back to Low 4 2 5 2 When setting the head height to High 4 2 5 3 When setting the head height to Low No Name 1 Front cover No Name 1 Print head section 2 Roll med...

Page 340: ... 1924WX OPERATION MANUAL 340 7 3 The media is jammed 4 Raise Media loading lever 5 Pull the media to your side and cut the torn part with cutting tools such as a razor blade No Name 1 Media loading lever No Name 1 Razor blade 2 Roll 1 ...

Page 341: ...TION MANUAL 7 Troubleshooting 7 3 The media is jammed 341 6 Turn Flanges of Roll media holder and take up the roll media 7 If paper dust or pieces of paper remain inside the printer remove them No Name 1 Flanges 2 Roll media 1 1 2 ...

Page 342: ...7 Troubleshooting VJ 1624X 1624WX 1924WX OPERATION MANUAL 342 7 3 The media is jammed ...

Page 343: ...VJ 1624X 1624WX 1924WX OPERATION MANUAL 8 Appendix 343 8 Appendix This chapter describes specifications and included components with this printer ...

Page 344: ...0 3mm when the head height is Low 1 3mm when the head height is High VJ 1624WX 1924WX 0 3 mm when the head height is Low 1 3 mm when the head height is Mid 2 8 mm when the head height is High Maximum printable media width VJ 1624X 1624W 1 615mm VJ 1924WX 1 900mm Print margin Top 5 mm 15 mm after media initialization or after winding the media manually 40 mm when media initialization front edge det...

Page 345: ...o 60 No condensation Change rate Temperature within 2ºC per hour Humidity within 5 per hour Archiving condition Ink not filled Temperature 20ºC to 60ºC Humidity 20 to 80 No condensation Storage life six months Archiving condition Ink filled Temperature 10ºC to 40ºC Humidity 20 to 80 No condensation Storage life four days 32ºC or higher Power Power voltage AC 100V to AC 120V 10 AC 200V to AC 240V 1...

Page 346: ...ction describes each type of interface specifications supported by this printer 8 2 1 Network interface specification Items Specification Network type Ethernet IEEE802 3 Network I F 10BASE T 100BASE TX Automatic transfer type RJ 45 Connector twisted pair cable MDI MDI X Automatic transfer Corresponding protocol TCP IP ...

Page 347: ...VJ 1624X 1624WX 1924WX OPERATION MANUAL 8 Appendix 8 3 Options Supply list 347 8 3 Options Supply list For more information about the options and the supply items contact your local MUTOH dealer ...

Page 348: ...8 Appendix VJ 1624X 1624WX 1924WX OPERATION MANUAL 348 8 3 Options Supply list ...

Page 349: ...tup menu configuration diagram refer to the followings NOTE For details of each setup item refer to followings Setup menu diagram Ready to Print 5 Panel setup menu Setup menu diagram Receiving Converting Printing 4 4 4 Cutting media manually The parts in each list are factory default settings initial values ...

Page 350: ...nitial menu is not Off Output Mode Method of Cut Origin Prev Stick Standby Heating Head Travel Multi Strike Strike Wait Slant Check 1 Cnt to 999 Cnt 0 Sec to 60 min Normal Narrow Low High To Setup menu diagram Ready to Print 3 4 To Setup menu diagram Ready to Print 2 4 On On Media Off 5 mm to 25 mm Off Top Width Width 210mm to 1 000 mm to1 625 mm VJ 1624X 1624WX 210mm to 1 000 mm to1 910 mm VJ 192...

Page 351: ...s 3 Graphics 4 Graphics 2 Banner 1 Banner 2 Banner 3 Banner 4 Print Mode Effect Default Value Quality 1 4 Graphics 1 2 Graphics 3 4 Fine Fuzz Fine Fog Fog Banner 1 2 Banner 3 4 None 1 The default value depending on print mode Confirm Pattern Rough Pattern Fine Pattern Standard Custom Pre Heater Platen Heater Dryer Vacuum Fan Off 30 C to 50 C Off 30 C to 50 C Off 30 C to 50 C Low Middle High 80um 1...

Page 352: ...tore CR Maintenance Initialization Life Times IP Address SubnetMask Gateway Header Dump Start Feed Heater Control Temporary WaitingTime PrintingTime Before Print 1 m to 30 m to 200 m Off On Off On C D K C M Y Off Roll 1 Roll 2 Roll 3 Off Low High ALL User Type Setting other than User Type Head Pump CR Motor PF Motor 0 0 0 0 to 192 168 1 253 to 255 255 255 255 0 0 0 0 to 255 255 255 0 to 255 255 25...

Page 353: ...Feed Heater Control ALL On ALL Off Ver M Main C Controller Set Timer Start Language Temperature Length Remain Ink JobStatus ToDo Length Done Remain To Setup menu diagram Ready to Print 1 4 Test Print Cleaning Menu Option Version SleepMode Display Job Status Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Of...

Page 354: ...iagram Receiving Converting Printing VJ1304C004E eps Temperature Pre Heater Platen Heater Dryer PF Micro Adj Backup Pre Heater Platen Heater Dryer Job Status ToDo Length Done Remain Remain Time Off 30 C to 50 C Off 30 C to 50 C Off 30 C to 50 C 5 00 to 0 00 to 5 00 VJ 1624X only ...

Page 355: ...VJ 1624X 1624WX 1924WX OPERATION MANUAL 355 Revision History General Information Date Version Manual code Supported Firmware 2015 7 00 VJ1x24XE A 00 V 3 00 ...

Page 356: ...VJ 1624X 1624WX 1924WX OPERATION MANUAL 356 ...

Page 357: ......

Page 358: ...MUTOH INDUSTRIES LTD Tel 81 0 3 6758 7020 Fax 81 0 3 6758 7025 E mail ibd mutoh co jp http www mutoh co jp en index html ...

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