© Munters AB, 2019
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4. Fill in the fields (case-sensitive):
o
User name: support
o
Password: support
o
The unit ID number (Partner ID) appears.
Figure 11: Partner ID (example)
5. Click X on the top right. The screen closes and Comm-Box automatically restarts.
6. In TeamViewer, use this ID number and password
$Rfgt5.
4.1.3
T
ECHNICAL
S
UPPORT
In the event that you need technical support and do not remember the Partner ID:
1. On the keyboard connected directly to the Comm-Box, press the “R” key five times. The
following screen appears:
Figure 12: Sign in screen
2. Enter the following in lower case letters:
o
User name: support
o
Password: support