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64

ERROR 

CODE 

MALFUNCTION 

OR PROTECTION 

FAILURE CAUSE 

AND CORRECTIVE ACTION 

Communication fault between

main control board of hydraulic

module and main control board

PCB B. 

 

1.wire doesn’t connect between main control board PCB B and main 
control board of indoor unit. connect the wire.   
2. Whether there is a high magnetic field or high power interfere, such 
as lifts, large power transformers, etc.. To add a barrier to protect the 
unit or to move the unit to the other place. 

Communication fault between

inverter module PCB A and

main control board PCB B. 

1. Whether there is power connected to the PCB and driven   
board. Check the inverter module PCB indicator light is on or off. If 
Light is off, reconnect the power supply wire. 
2.if  light  is  on, check  the  wire  connection  between  inverter  module 
PCB  and  main  control  board  PCB,  if  the  wire  loosen  or  broken, 
reconnect the wire or change a new wire. 
3. Replace a new main PCB and driven board in turn. 

The plate exchanger refrigerant 

outlet (liquid pipe) temp. sensor

(T2) fault.

The plate exchanger refrigerant 

outlet (liquid pipe) temp. sensor

(T2) fault.

 

1.Check the resistance of the sensor 
2.The T2 sensor connector is loosen. Re connect it.   
3.The T2  sensor  connector  is  wet  or  there  is  water  in.  remove  the 
water, make the connector dry. Add waterproof adhesive   
4. The    T2 sensor failure, change a new sensor. 

The plate exchanger refrigerant

outlet (gas pipe) temp. sensor

(T2B) fault.

 

 

temp.sensor(T2B) fault

 

1.Check the resistance of the sensor 
2. The T2B sensor connector is loosen. Reconnect it. 
3.The T2B sensor connector is wet or there is water in. remove the 
water, make the connector dry. Add waterproof adhesive   
4. The T2B sensor failure, change a new sensor. 

Three times P6 protection

 

Same to P6 

Room temp.sensor (Ta) fault 

1.Check the resistance of the sensor 
2. The Ta senor is in the interface;   
3. The Ta sensor  failure

  change  a  new  sensor  or change  a  new 

interface, or reset the Ta, connect a new Ta from the indoor unit PCB 

DC fan motor fault. 

1. Strong wind or typhoon below toward to the fan, to make the fan 
running in the opposite direction. Change the unit direction or make 
shelter to avoid typhoon below to the fan.   
2.fan motor is broken, change a new fan motor. 

Main circuit voltage protection

fault.

 

1. Whether the power supply input is in the available range.   
2.  Power  off  and  power  on  for  several  times  rapidly  in  short  time. 
Remain the unit power off for more than   
3 minutes than power on.   
4. the circuit defect part of Main control board is defective. Replace a 
new Main PCB. 

Pressure sensor fault.  

1. Pressure sensor connector is loosen, reconnect it.   
2. Pressure sensor failure. change a new sensor. 

Summary of Contents for Aerotherm MAM Gran potencia-V10

Page 1: ...ran potencia V10 ATW Heat Pump INSTALLATION AND OWNER S MANUAL Thank you very much for purchasing our product Before using your unit please read this manual carefully and keep it for future reference...

Page 2: ......

Page 3: ...ication 6 8 1 8 2 8 3 8 4 8 5 8 6 Disassembling the unit Main components Electronic control box Water piping Adding water Water piping insulation Field wiring 9 1 9 2 9 3 9 4 9 5 9 6 9 7 Dimensions In...

Page 4: ...s Operation parameter Error codes 13 1 13 2 13 3 13 4 Initial start up at low outdoor ambient temperature Pre operation checks Powering up the unit Setting the pump speed Field settings 10 3 10 4 10 5...

Page 5: ...01 The picture and function described in this manual contain the backup heater components NOTE Wiring diagram Hydraulic System Refrigerant System Terminal Block Electric Control System...

Page 6: ...following types They are quite important so be sure to follow them carefully Meanings of DANGER WARNING CAUTION and NOTE symbols Indicates an imminently hazardous situation which if not avoided will...

Page 7: ...and fire Make sure all wiring is secure Use the specified wires and ensure that terminal connections or wires are protected from water and other adverse external forces Incomplete connection or affixi...

Page 8: ...y qualified person DISPOSAL Do not dispose this product as unsorted municipal waste Collection of such waste seperatelly for special treatment is necessary Do not dispose of electrical appliances as m...

Page 9: ...C Water flow temp C Outdoor temp C Water flow temp C 05 Heat pump capacity Required heating capacity site dependent Additional heating capacity provided by backup heater Tbivalent Outdoor temperature...

Page 10: ...ade specifically for this purpose 4 BEFORE INSTALLATION To avoid injury do not touch the air inlet or aluminum fins of the unit Do not use the grips in the fan grills to avoid damage The unit is top h...

Page 11: ...vant local laws and regulations Don t install the unit near the sea or where there is corrosion gas When installing the unit in a place exposed to strong wind pay special attention to the following 6...

Page 12: ...described below NOTE Construct a large canopy Construct a pedestal Install the unit high enough off the ground to prevent it from being buried in snow In case of strong wind and the wind direction can...

Page 13: ...the unit may not cause any vibrations or noise during its opera tion In accordance with the foundation drawing in the figure fix the unit securely by means of foundation bolts Prepare four sets each...

Page 14: ...installation 2 Parallel connect the two units or above 3 Parallel connect the front with rear sides 600 3000 300 3000 1000 6000 4000 300 300 600 300 0 0 0 3 Wall or obstacle Maintain the electric wire...

Page 15: ...lve 6 should be installed at the lowest positon of the system Pump_o 10 should be controlled by outdoor unit and connect to corresponding port in the outdoor unit refer to 9 7 6 Connection for other c...

Page 16: ...2 1 3 1 4 1 5 1 6 1 7 2 3 Assembly unit Assembly unit Coding Coding FHL 1 n 8 2 9 10 11 12 12 1 12 2 12 3 13 14 15 16 18 4 6 7 8 8 1 Drain valve Outdoor unit Manometer Pressure relief valve Expansion...

Page 17: ...he heat pump If there is a huge demand for hot water or a high hot water tempera ture setting the booster heater 12 3 can provide auxiliary heating The unit can be configured so that at low outdoor te...

Page 18: ...heating application by either the unit or by an auxiliary boiler connected in the system The unit controlled contact also called permission signal for the auxiliary boiler is determined by the outdoo...

Page 19: ...t for space heating only Be sure that the boiler and the integration of the boiler in the system is in accordance with relevant local laws and regula tions CAUTION FHL1 FHL2 FHLn 2 3 12 1 12 2 12 3 12...

Page 20: ...shape lter Stop valve eld supply Wired controller Drain valve eld supply Fill valve eld supply Balance tank eld supply Air purge valve 22 AHS Floor heating loop eld supply Expansion vessel eld supply...

Page 21: ...of the field water circuit is the responsibility of the installer We only offer a dual set point control function This function allows two set points to be generated Depending on the required water te...

Page 22: ...ng temperature depends on which room thermostat is requesting heating When the room temperature of both zones is above the thermostat set point the outdoor unit and pump will stop operating 5A Room th...

Page 23: ...1 3 1 4 1 5 1 6 1 7 2 3 Assembly unit Assembly unit Coding Coding FHL 1 n 4 6 Outdoor unit Manometer Pressure relief valve Expansion vessel Plate heat exchanger Air purge valve Flow switch P_i Circul...

Page 24: ...may be hot Door 1 To access to the compressor and electrical parts and hydraulic compartment 1 1 9 10 11 12 2 12 1 2 4 5 7 8 3 6 Push the grill to the left until it stops then pull its right edge so...

Page 25: ...om the water circuit Balances water system pressure Expansion vessel volume 8L Four temperature sensors determine the water and refrigerant temperature at various points in the water circuit T2B T2 Tw...

Page 26: ...ontrol box Note The picture is for reference only please refer to the actual product Inverter module PCB A Inverter module PCB A Main control board of hydraulic module Main control board of unit PCB B...

Page 27: ...water tank of up temp sensor 12 Port for balanced water tank of dowm temp sensor 13 Port for domestic hot water tank temp sensor 14 Port for outlet water for zone 2 temp sensor Port for solar panel te...

Page 28: ...ction port U Input port for high pressure switch CN23 Power for switching power supply CN2 Port for communication with PCB B CN8 Input port P_in for IPM module Input port P_out for IPM module CN12 CN1...

Page 29: ...amming CN11 Port for outdoor ambient temp sensor and condenser temp sensor CN9 Port for low pressure switch and quick check CN29 8 10 11 DIP switch S5 S6 12 13 2 6 13 CN30 CN11 CN27 S3 CN37 CN20 CN8 C...

Page 30: ...PE1 Power supply port for DC fan CN212 Power supply port for main control board CN30 Power ltering L1 L1 Power ltering L2 L2 Power ltering L3 L3 Port for communication with PCB B CN8 Power supply for...

Page 31: ...2 2 3 6 7 8 9 10 11 17 4 The units are equipped with a water inlet and outlet for connection to a water circuit The units should only be connected to closed water circuits Connection to an open water...

Page 32: ...on is below the maximum allowed water volume 9 4 2 Water volume and expansion vessel pre pressure checks 7 m 7 m Installation height difference Water volume 230 L Water volume 230 L No pre pressuread...

Page 33: ...l water volume in the water circuit is 100 L In this example no action or adjustment is required Example 2 The unit is installed at the highest point in the water circuit The total water volume in the...

Page 34: ...red Add glycol according to the table below If you add glycol to the water do NOT install freeze protection valves Possible conse quence Glycol leaking out of the freeze protection valves WARNING Ethy...

Page 35: ...requirements from the table above with the specifica tions provided by the glycol manufacturer If necessary meet the requirements set by the glycol manufacturer If the liquid in the system is frozen t...

Page 36: ...me in contact with the piping particularly on the high pressure side Make sure no external pressure is applied to the terminal connectors When installing the ground fault circuit interrupter make sure...

Page 37: ...Thermistor cable for Tw2 Boiler control cable Room thermostat cable User interface cable Solar energy kit signal cable AC 2 200mA AC 5 200mA AC 2 or 3 200mA a 2 200mA DC 2 b AC 2 200mA a 200mA a AC 2...

Page 38: ...o that outside force cannot affect the terminals Use a round crimp style terminal for connection to the power supply terminal board In case it cannot be used due to unavoid able reasons be sure to obs...

Page 39: ...e Connect to 1 SL1 2 SL2 3 H 4 C 15 L1 5 1ON 6 1OFF 16 N 7 2ON 8 2OFF 17 N 9 P_c 21 N 10 P_o 22 N 11 P_s 12 P_d 24 N 13 TBH 16 N 14 IBH1 17 N 18 19 3ON N 23 Print Solar energy input signal Room thermo...

Page 40: ...pply Contactor N 16 Type 1 Load Running L N FUSE 30 26 R1 R2 1 For solar energy kit input signal SL1 SL2 1 2 CONNECT TO SOLAR PUMP STATION 230VAC INPUT Voltage Maximum running current A Wiring size mm...

Page 41: ...side turn off C 3 When H N and C N are detected as 0VAC unit turn off C 4 when H N and C N are detected as 230VAC both MAIN and ROOM side turn on Method B RT provide the switch signal to unit user int...

Page 42: ...d a dedicated terminal is needed to supply power to the booster heater See also 8 Typical application examples and 10 7 Field settings DHW control for more information Procedure Connect the cable to t...

Page 43: ...AT SOURCE CONTROL SIGNAL OUTPUT Control port signal type Voltage Maximum running current A Wiring size mm2 Type 2 220 240VAC 0 2 0 75 Control port signal type Voltage Maximum running current A Wiring...

Page 44: ...low DHW mode turn on the setting temperature will be changed to 70 automatically and the TBH operate as below T5 69 the TBH is on T5 70 the TBH is off The unit operate in cooling heating mode as the n...

Page 45: ...27 27 27 27 27 26 T4 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 1 T1S 35 35 34 34 34 34 34 34 33 33 33 33 33 33 32 32 32 32 32 32 32 2 T1S 34 34 33 33 33 33 33 33 32 32 32 32 32 32 31 31 31 31...

Page 46: ...15 T4 22 22 T4 30 30 T4 1 T1S 16 11 8 5 2 T1S 17 12 9 6 3 T1S 18 13 10 7 4 T1S 19 14 11 8 5 T1S 20 15 12 9 6 T1S 21 16 13 10 7 T1S 22 17 14 11 8 T1S 23 18 15 12 T4 10 T4 15 15 T4 22 22 T4 30 30 T4 1...

Page 47: ...the backup heater type Refer to the wiring diagram Booster heater circuit breaker Do not forget to turn on the booster heater circuit breaker applies only to units with optional domestic hot water ta...

Page 48: ...30 40 50 60 70 80 90 100 110 120 0 0 0 5 1 0 1 5 2 0 2 5 3 0 3 5 4 0 4 5 5 0 5 5 6 0 ESP kPa Flow rate m3 h Available external static presurre VS Flow rate C2 C3 C1 Only have faults remedied by qualif...

Page 49: ...power section Ambient temperature too high E36 Electronic faults Electronics defective The warning signal is indicated by the LED display The fault signal LED and the SSM relay do not respond The pum...

Page 50: ...he controller Unlock lock some functions such as DHW temperature adjusting OK Go to the next step when programming a schedule in the menu structure and confirm a selection to enter in the submenu of t...

Page 51: ...1 ADJUST 25 C FCU FLH 3 3 2 COOL MODE SETTING 2 11 T4C2 2 12 ZONE1 C EMISSION 2 13 ZONE2 C EMISSION ADJUST Go to MENU FOR SERVICEMAN 3 HEAT MODE SETTING Press OK The following pages will be displayed...

Page 52: ...pages will be displayed Homepage zone 1 Addition page zone 2 2 In this case the setting value of zone 1 is T1S the setting value of zone 2 is TS The corresponding TIS2 is calculated according to the...

Page 53: ...SERVICEMAN 6 ROOM THERMO STAT Press OK The following page will be displayed 10 7 6 ROOM THERMOSTAT NON 6 ROOM THERMOSTAT 6 1 ROOM THERMOSTAT ADJUST ROOM THERMOSTAT NON no room thermo stat ROOM THERMOS...

Page 54: ...it 5 10 RESTORE FACTORY SETTINGS If YES is selected the following pages will be displayed If POINT CHECK is selected the following pages will be displayed Press to scroll to the components you want to...

Page 55: ...g page will be displayed During HEAT MODE test running the default target outlet water temperature is 35 C The IBH internal backup heater will turn on after the compressor runs for 10 min After the IB...

Page 56: ...HEATING FOR FLOOR is selected after press OK the following page will be displayed 12 1 PREHEATING FOR FLOOR 30 C 72 HOURS ADJUST T1S t_fristFH ENTER EXIT Use to scroll the cursor to YES and press OK t...

Page 57: ...will be displayed Use to scroll the cursor to YES and press OK Floor drying will turn off The target outlet water temperature during floor drying up described in the picture below t_DRYUP t_HIGHPEAK...

Page 58: ...ast 15 5 60 5 MIN 1 16 t_DI_MAX the maximum time that disinfection will last 210 90 300 5 MIN 1 17 t_DHWHP_RESTRICT he operation time for the space heating cooling operation 30 10 600 5 MIN 1 18 t_DHW...

Page 59: ...ER FLOW TEMP Enable or disable the WATER FLOW TEMP 0 NON 1 YES 1 0 1 1 5 2 ROOMTEMP Enable or disable the ROOMTEMP 0 NON 1 YES 0 0 1 1 5 3 DOUBLEZONE Enable or disable the ROOMTHERMOSTAT DOUBLE ZONE 0...

Page 60: ...OFF M1 M2 Define the function of the M1M2 sw itch 0 REMOTE ON OFF 1 TBH ON OFF 2 AHS ON OFF 0 0 2 1 15 2 SMART GRID Enable or disable the SMART GRID 0 NON 1 YES 0 0 1 1 15 3 T1b Tw 2 Enable or disabl...

Page 61: ...s done in accordance with relevant local laws and regulations Water pressure Check the water pressure if it is below 1 bar fill water to the system Water filter Clean the water filter Water pressure r...

Page 62: ...is not starting space heating or domestic water heating POSSIBLE CAUSES CORRECTIVE ACTION The unit must start up out of its operation range the water temperature is too low In case of low water tempe...

Page 63: ...the water keeps running out of the unit close both the water inlet and outlet shut off valves first and then contact your local dealer POSSIBLE CAUSES CORRECTIVE ACTION Backup heater operation is not...

Page 64: ...ay in DHW mode POSSIBLE CAUSES CORRECTIVE ACTION Surface of coil in the tank not large enough The same solution for Symptom 7 TBH or AHS not available Heat pump will stay in DHW mode untill t_DHWHP_MA...

Page 65: ...CTION FAILURE CAUSE AND CORRECTIVE ACTION Water flow fault E8 displayed 3 times 1 The wire circuit is short connected or open Reconnect the wire correctly 2 Water flow rate is too low 3 Water flow swi...

Page 66: ...that there is sufficient water pressure The water pressure must be 1 bar 5 Check that the pump speed setting is on the highest speed 6 Make sure that the expansion vessel is not broken 7 Check that th...

Page 67: ...recovered the IPM module board should be replaced High temp protection of inverter module 1 Power supply voltage of the unit is low increase the power voltage to the required range 2 The space betwee...

Page 68: ...there is water in remove the water make the connector dry Add waterproof adhesive 4 The T2 sensor failure change a new sensor The plate exchanger refrigerant outlet gas pipe temp sensor T2B fault mp...

Page 69: ...at the terminal of the communication system Communication fault between main control board of hydrautic module and Ta room thermostart transfer PCB 1 temperature collecting plate is set effectively b...

Page 70: ...or remove the obstruction Compressor overcurrent protection 1 The same reason to P1 2 Power supply voltage of the unit is low increase the power voltage to the required range Compressor discharge temp...

Page 71: ...screws The Thermal Conductive Adhesive is dry or drop Add some thermal conductive adhesive 10 The wire connection is loosen or drop Reconnect the wire 11 Drive board is defective replace a new one 12...

Page 72: ...e compressor 4 Check the L1 L2 L3 power line connection between the inventer board and the Filter board 5 Check the inventer board DC bus low voltage protection from inverter module mostly when compre...

Page 73: ...put Expanssion vessel Volume Max operating pressure Pre charge pressure Weight Net weight 177kg Gross weight 206kg Connections Water inlet outlet Operation range water side Operation range air side he...

Page 74: ...to have an electrical supply to equipment during servicing then a permanently operating form of leak detection shall be located at the most critical point to warn of a potentially hazardous situation...

Page 75: ...s operation is absolutely vital if brazing operations on the pipe work are to take place Ensure that the outlet for the vacuum pump is not closed to any ignition sources and there is ventilation avail...

Page 76: ...e transport regulations Marking of equipment using signs Compliance with local regulations Disposal of equipment using flammable refrigerants Compliance with national regulations Storage of equipment...

Page 77: ...v ANNEX A Refrigerant cycle 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Description Description Item 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Item Compressor 4 Way Valve Gas liquid separator Air side heat excha...

Page 78: ...74 74 Annex B Electrically controlled wiring diagram A E Y B X Q E P E T1 T2 M1 M2 EVU SG CLCOM HT DF GND TBH IBH1 IBH2 2 7 HEAT8 HEAT7 HEAT6 HEAT5 CN41 CN40 CN42 CN29...

Page 79: ...75 NOTE...

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