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22 - English
7. Troubleshooting Tips
In the event that you experience trouble with your Monitor, check the following
items before contacting the dealer from whom the Monitor was purchased. The
most common problems usually involve an incorrect connection from the Graphics
card or equipment to the Monitor. Do not exceed the maximum refresh rate
recommended for the monitor.
Problem
Troubleshooting Tip
No image on monitor
screen?
1. Check that power cord of the Computer or device
has been plugged securely into wall outlet.
2. Check that power switch of the Monitor has been
pressed and LED on the front of the Monitor is lit.
3. Check that the video input from the Graphics card
falls within the timing range (listed in the table of
section 5) of the Monitor.
Abnormal image
.
1. Check that the video input from the Graphics card
falls within the timing range (listed in the table of
section 5) of the Monitor.
2. Check that Video (Signal) or HDMI cable from the
computer or device has been securely and
correctly connected.
Colours of image on
screen are abnormal
1. Check the signal cable has been securely
property.
Image doesn
’t fill up
the full size of the
screen
1. Use the format options in the menu to select the
size of the picture.
Disturbances on
Screen
1. OSD adjustment is incorrect. Please consult
section 6 for OSD screen adjustment procedures.
2. Check the signal cable has been securely
property.
The remote control
buttons don
’t work
1. Change the batteries.
2. Put the selection switch on the correct position.
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