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Innovation. Quality. Performance. Best in Industry. Worldwide.
Routers * Lasers * Plasma * Water Jets * Knife Cutters
www.MultiCam.com v. 03 13
Limited Warranty Procedures
USA
Customers must first contact their local authorized
MultiCam
Technology Center to issue a purchase order,
which is required for any parts that must be returned to
MultiCam
. When replacement parts are shipped, an
RMA number/tag will be included and must be prominently displayed on the outside of the return package as well
as on the accompanying packing slip. All domestic parts must be returned within 30 days of the RMA being
assigned. If any RMA is received after that time, then the received merchandise will not be accepted for return
and will be scrapped or returned at the Distributor’s expense. The customer assumes cost of shipment for returned
items.
MultiCam
will not issue Call Tags for any machine part or equipment.
Outside the USA
Please contact the local
MultiCam
Distributor for specific instructions.
Warranty Registration List
The following documents must be returned to
MultiCam
in order for the warranty to be registered. Some
documents may not apply to every
MultiCam
customer.
*
Plasma Torch Warranty Card
* Oxyacetylene Torch Warranty Card
* Fume Extraction Warranty Card
* MultiCam CNC Cutting System Warranty Card
These documents should be faxed or mailed to
MultiCam
within 30 days of the machine delivery and
installation with the machine model and serial number, as well as the company information, included in the
correspondence.
Fax Number: (972) 929-4071
Mailing Address:
MultiCam
Attn: Warranty Registration
PO Box 612048
Dallas, TX 75261