MTC Cablephone, User Manual

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Q: Can I use my calling card for long distance calls?
A: The Cable Phone calling plan includes unlimited long
distance calling in the United States and most US Terri­
tories, including Puerto Rico. We also offer competitive
international rates; however, you can still use a calling
card.
Q: Can I call 911 using Cable Phone?
A: Yes. Cable Phone supports 911/E911 functionality
as described in the MTC Cable Phone Subscription
Agreement which you should review closely.
Q: If my cable service experiences an interruption,
can I still use my Cable Phone?
A: Cable Phone service is provided by a unique network
of frequencies over the coaxial or Fiber-to-the-Home
network and is therefore independent of cable television
services. However, network outages caused by storm
damages, broken poles, etc., will interrupt your Cable
Phone services.
Q: Can I use my high-speed modem and talk on the
phone at the same time?
A: Yes, the MTA (Multimedia Terminal Adapter) will allow
you to access the Internet and talk on the phone at the
same time because each feature of the MTA (modem) is
independent.
Q: What if there is a power failure?
A: Your MTC Cable Phone Service is designed to
continue to work for up to 8 hours during commercial
power outages. In order to continue to use your MTC
Cable Phone Service during commercial power outages,
you will have to use a wired telephone. Most cordless
telephones will not function during power failure.
NOTE: Your telephone may not work if there is a
CA TV line failure affecting MTC's private internet
network.
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