EN ©
2022 mPTech. All rights reserved Waltz
21
Emergency change of language
To set the user’s language, if someone accidentally chose an
unknown one, press the Menu > Left > OK > Down > OK > Down
> OK > OK, and choose the language you want.
Factory settings
To restore the system to factory settings, select [Menu] >
[Settings] > [Phone Settings] > [Restore Factory Settings], input
the phone password and confirm by pressing <OK>. The code for
resetting to factory settings is: 1122.
Troubleshooting
Message / problem
Possible solution
Insert SIM card Make sure SIM card has been correctly
installed.
Input PIN
If the SIM card is secured with the PIN code
you have to enter the PIN when turning the
phone on and press <OK>.
Network fail
In areas where signal or reception is weak,
calls may not be possible. Also receiving calls
may not be possible. Move to another
location and try again.
The connection
cannot be
established
Check if the typed-in phone number is
correct.
Check if the phone number entered to the
[Contacts] is correct.
Enter the correct phone number if
necessary.
I cannot hear the
caller./ The caller
cannot hear me
The mic. should be close to mouth.
Check if the built-in mic. is not covered.
When a headset is un use, check if it has
been connected correctly.
Check if the built-
in speaker isn’t covered.
No one can call me
The phone has to be on and within GSM
network reach.