Moxa Technologies VPort 2310 User Manual Download Page 62

VPort 2310 User’s Manual 

Upgrading System Firmware 

 

6-3

NOTE

 

The power supply of VPort 2310 Video Server should not be turned off when the Upgrade 
Wizard is upgrading the firmware. Otherwise, the firmware upgrade will fail, and you will need 
to return the video server to Moxa for repair. 

 

Using FTP to Upgrade Firmware 

Step 1

:  Use the FTP program and change the working directory to the local folder where 

FLASH.BIN resides. 

Step 2

:  Connect to Video Server with user name “root” and password. 

Step 3

:  Use the PUT command to upload FLASH.BIN to the Video Server. The file size is almost 

1.5 MB. It will take approximately 2 seconds over a local network, but the actual time 
will depend on the status of the user’s network. 

Step 4

:  After the upload is complete, close the connection. 

If the received FLASH.BIN is checked without error, the Video Server will update the software to 
the Flash memory and restart automatically. When the Video Server starts writing the firmware, 
both status LED indicators will remain lit until the system restarts (this takes about 30 to 40 
seconds). You must keep the power stable during the update process. After the system restarts, the 
Video Server may need to be re-installed, depending on whether the

 Reset network at next boot 

option is enabled or not. After the Video Server boots up, reload the web page in the browser. 

NOTE

 

We strongly recommend that you use the upgrade wizard to upgrade the firmware for a 
Microsoft Operating System, since if the power fails during the software upgrade, the program in 
the memory of Video Server may be destroyed permanently. If Video Server cannot restart 
properly, ask the dealer for technical service. 

 

NOTE

 

For customizing your VPort’s settings, we strongly recommend that you download config.ini via 
FTP before you upgrade the firmware. The risk is that once the firmware has been upgraded, the 
settings in config.ini might be restored to the initial settings. For this reason, after the firmware is 
upgraded, you need to upload the config.ini and overwrite the one existing in your VPort. By 
doing this, you won’t need to re-configure your VPort’s. 

 

 

 

Summary of Contents for VPort 2310

Page 1: ...Video Server User s Manual First Edition January 2005 Moxa Networking Co Ltd Tel 886 2 2910 1230 Fax 886 2 2910 1231 Web www moxa com MOXA Technical Support Worldwide support moxanet com The Americas...

Page 2: ...n the part of Moxa Moxa provides this document as is without warranty of any kind either expressed or implied including but not limited to its particular purpose Moxa reserves the right to make improv...

Page 3: ...f you experience a system error and the system does not recover easily refer to the Troubleshooting section in Chapter 7 to learn how to restore factory default settings and reinstall the system The V...

Page 4: ...ccessing VPort 2310 for the First Time 3 1 Accessing VPort 2310 3 2 Opening Your Browser 3 2 Authentication 3 2 Installing the Plug in Application 3 3 Functions Featured on VPort s Homepage 3 4 Logo a...

Page 5: ...via URL 5 3 Getting triggered snapshots via FTP 5 3 Customizing Homepage Graphics 5 3 URL Commands for DI DO Camera s Actions Setting 5 4 Query status of digital inputs 5 4 Drive digital outputs 5 4...

Page 6: ...guration URL A 6 Application configuration URL A 6 Homepage layout configuration URL A 7 DDNS UPNP configuration URL A 7 Appendix B Settings of Supported PTZ Cameras B 1 Appendix C Camera Control Cabl...

Page 7: ...many advanced features are included to help you set up surveillance or web attraction applications VPort 2310 is designed to provide stability robustness ease of use and flexibility The following topi...

Page 8: ...ame images seen by your cameras User password protection User password protection is provided to prevent malicious intruders from accessing your system Once the administrator password is configured al...

Page 9: ...resolution Remote access with built in web server for viewing and configuring Optimal solution by adjustable frame rate bandwidth and quality 3 area selectableVideo Motion Detection VMD with Pre Even...

Page 10: ...tp 192 168 4 100 Audio Product Description Front Panel VIDEO IN AUDIO IN BNC video input The BNC video input is a 75 Ohm video port for connecting an external camera To ensure that the correct video m...

Page 11: ...ly and then follow the pattern shown in the table below If any of the modules fails refer to Chapter 7 Troubleshooting under Power On Self Test for the error pattern and then follow the troubleshootin...

Page 12: ...nterface being used RS 485 or DI DO RS 485 COM If the device such as a PTZ camera control connected to COM has an RS 485 interface wire the RS 485 Data and Data control lines to COM RS 485 s pin and p...

Page 13: ...ed about 1 5 cm inside the surface of the casing Step 2 While keeping the reset button pressed restart the system by powering off and on Step 3 The system will perform POST twice rather than the once...

Page 14: ...install a VPort 2310 Video Server The following topics are covered Before Getting Started Hardware Installation Assigning an IP Address DHCP Server Environment Non DHCP Server Environment Assinging t...

Page 15: ...Panel Before powering on the Video Server you should 1 Connect your camera s video output to the BNC video input 2 Connect your audio source to the RCA audio input 3 Connect VPort s COM port to your...

Page 16: ...so click on the Search button to initiate a search 2 When the search has concluded the MAC address and IP address of the VPort will be listed in the IP Reporter window NOTE If the VPort has been assig...

Page 17: ...ess box In this case the default IP address is 192 168 0 99 and the default subnet mask is 255 255 255 0 Note that you may need to change your computer s IP address and subnet mask so that the compute...

Page 18: ...t boot to ensure that the IP address you assign is not deleted each time the VPort is restarted Change IP and network setting manually Fix VPort s IP Change IP and network setting manually Fix VPort s...

Page 19: ...time The following topics are covered Accessing VPort 2310 Opening Your Browser Authentication Installing the Plug in Application Functions Featured NPort s Homepage Logo and Host Name Camera Image Vi...

Page 20: ...u will be requested to enter the User name and the Password When accessing the VPort for the first time administrators must enter root as the username and the MAC address in capital letters as the pas...

Page 21: ...r that supports server push e g Netscape the video images will be displayed directly If you are using Windows Internet Explorer as your browser you will be asked to install a new plug in provided by t...

Page 22: ...em date time will be displayed in the banner above the image window Note that if VPort s motion detection function is active you might see some windows framed in red in the video picture System Config...

Page 23: ...ed in the related section in Chapter 4 System Configuration NOTE For some PTZ cameras users can click on any position on the image to point the camera at that position We currently support this functi...

Page 24: ...the First Time 3 6 selected protocol will be recorded in the user s PC and will be used for the next connection If the network environment is changed or you want to refresh the web browser manually s...

Page 25: ...Network DDNS UPnP Video Motion Detection Application Camera Control Homepage Layout View log file View parameters Factory default System Configuration Via FTP CONFIG ini System Configuration Via Teln...

Page 26: ...eo server administrators should configure Security Network Video and DDNS UPnP 2 To support PTZ camera control administrators should configure Camera Control 3 To utilize the built in security and web...

Page 27: ...new settings 3 Select the Automatical sic option to make the VPort synchronize automatically with timeservers over the Internet every month However synchronization may fail if the assigned NTP server...

Page 28: ...entry The VPort 2310 Video Server has a total of 20 user accounts Each user can be given an independent access right to the external I O and camera control Manage user If the access rights of some us...

Page 29: ...i e when you save system configuration or re power on the VPort The IP address of VPort 2310 may be changed if the VPort is in a DHCP Server environment This is the default setting of VPort 2310 Video...

Page 30: ...er s domain name IP address account name password and 2nd Recipient email address are provided for a backup connection when the 1st SMTP server fails 3 Sender email address is for the address the emai...

Page 31: ...outer to enable full video and audio streaming by video server HTTP port control channel port video channel port and audio channel port Audio Control There are 2 settings for audio controlled by the a...

Page 32: ...ice providers listed in VPort s DDNS UPnP configuration page VPort will be easier to access from various locations on the Internet The second tool is UPnP Universal Plug Play a networking architecture...

Page 33: ...function Users will be able to find and connect to the VPort directly from the operating system s network device Video Text on Video Administrators can specify camera information by typing text into t...

Page 34: ...may choose from 8 frame rates 1 2 3 5 10 15 20 25 and 30 The maximum frame rate is determined by the Video Size For example once the video size is set to double the maximum frame rate is only 10 Vide...

Page 35: ...p the image about a vertical axis and checkmark the Mirror box to flip the image about a horizontal axis Image Setting To adjust image settings for the best visual quality click on Image Settings to o...

Page 36: ...ble difference between two sequential images to indicate motion 2 Percentage sets the minimum size of the image whose motion will be detected E g if Object size 30 then the system will only detect the...

Page 37: ...button Wave your hand in front of the camera in the VMD area and then note which color shows up in the graphics bar Green means VMD is not triggered and Red means VMD is triggered Step 7 Users will s...

Page 38: ...time 2 Event operation Administrators can set Trigger Condition by selecting DI actions or VMD options and Trigger Action by selecting DO actions or Email FTP options 3 Sequential Operation Administra...

Page 39: ...tion Input is high Input is low Input is rising Input is falling Motion detected in Undefined Undefined Undefined Step 3 Set up the application s actions Step 3 3 setup the Trigger action Trigger outp...

Page 40: ...tor can set how much time from 0 to 999 sec to wait after an event is triggered to take the snapshot 2 Trigger Condition There are 2 trigger conditions Video Motion Detection VMD and Digital Input DI...

Page 41: ...Snapshot every seconds The external E mail or FTP server must be set up in the Network configuration page Send Snapshot by Email or FTP Snapshots taken by either event operation or sequential mode wh...

Page 42: ...Select Camera driver Administrators must select the correct PTZ model under PTZ driver options since each PTZ camera has its own protocols for the PTZ functions Refer to Appendix B Settings for Suppo...

Page 43: ...The Command should be entered in ASCII format The VPort will translate the commands into binary code and send them out through the serial port For instance a text string of 8101ABCDEF will be transla...

Page 44: ...window will pop up when the Setting for Custom Camera button is clicked Input the ASCII code into this window Port Settings Data bits Stop bits and Parity bits are for the serial communication parame...

Page 45: ...r the image in the text input box Logo link Administrators set up the Logo with a Logo link so that visitors are directed to another web address when they click on the logo Background graph As with Lo...

Page 46: ...useful information including current system configuration and activity history with timestamp for tracking View parameters Clicking on View parameters allows you to view all system parameters which ar...

Page 47: ...og into the FTP daemon enter root as the user name and use the same password used when connecting to the Web server The MAC address no dashes all upper case of FTP Server is the default password The C...

Page 48: ...acters serial number 0002D1005689 read only software version VS3102 MOXA 0200t read only current date 2004 11 01 read only current time 12 34 56 read only time zone 0 from 12 to 12 GMT Value user name...

Page 49: ...e 1 default image or 0 for blank or 2 from URL logo source http URL of logo type 2 maximum of 80 characters background source http URL of logo type 2 maximum of 80 characters logo link http reference...

Page 50: ...ddress VPort 2310 Video Server string with maximum of 80 characters backup smtp mail server IP address or domain name SMTP account name 2 string of maximum 63 characters SMTP password 2 string of maxi...

Page 51: ...ty in low bandwidth environment mute 0 or YES DDNS enable 0 provider 0 1 DynDNS org Dyanamic 2 DynDNS org Custom 3 TZO com 4 dhs org hostname IP address or domain name username email string of maximum...

Page 52: ...p NO or YES mirror NO or YES SERIAL auto detect camera NO or YES data bits 0 stop bits 0 parity bits 0 None 1 for Odd 2 for Even baud rate 0 ccd model 0 None 1 for Custom Camera 2 for Sony VISCA 3 for...

Page 53: ...t event 0 0 999 seconds to snapshot periodically 0 0 999 time to start snapshot 00 00 00 24 hours format time to stop snapshot 00 00 00 24 hours format FEATURE event 1 System Configuration Via Telnet...

Page 54: ...ping stop will halt the dumping of debug information and the digital input status Query status of digital inputs Typing diquery will display the status of all digital inputs once Set digital outputs T...

Page 55: ...shots Getting triggered snapshots via URL Getting triggered snapshots via FTP Customizing Homepage Graphics URL Commands for DI DO Camera s Actions Setting Query status of digital inputs Drive digital...

Page 56: ...re components or rewrite the code to create a more vivid and useful homepage tr td height 5 nbsp td tr tr td align center script language JavaScript if navigator appName Microsoft Internet Explorer na...

Page 57: ...rg snapshot after event pos Getting triggered snapshots via FTP File name Pre alarm Upon alarm Post alarm Video vpre jpg vtrg jpg vpos jpg Customizing Homepage Graphics The small icon before each link...

Page 58: ...e position zoom wide Zoom in tele Zoom out focus near Focus near far Focus far auto Automatic focus panspeed 5 to 5 tiltspeed 5 to 5 Recalling camera position cgi bin recall cgi recall position positi...

Page 59: ...uffer of the COM port must be cleared before read Then read 6 bytes after waiting for 1000 milliseconds The read data can be up to 128 bytes and will return as ASCII coded hexadecimal value e g 0x41 0...

Page 60: ...appropriate product page on Moxa s website to download the latest firmware Only administrators can upgrade the system firmware of Video Server The following topics are covered in this chapter Using U...

Page 61: ...type the administrator password Click on Next to proceed Step 3 The program will detect the Video Server If the password is incorrect a window will appear asking you to recheck the FTP port and passwo...

Page 62: ...firmware both status LED indicators will remain lit until the system restarts this takes about 30 to 40 seconds You must keep the power stable during the update process After the system restarts the...

Page 63: ...chapter describes some problems that might occur during installation or operation and provides the basic solutions to those problems The following topics are covered in this chapter Power On Self Tes...

Page 64: ...end NOTE To reduce the chance of system failures caused by Administrator error always read the related sections in this user s manual to prevent unexpected errors caused by wild guess configuration Fr...

Page 65: ...lly A If a camera is not detected the Video Server will monitor the CTS of the camera control cable continuously As long as the CTS is detected the Video Server will try to handshake with supported ca...

Page 66: ...o Server check the status of digital inputs A The Video Server will check input status in less than half a second However to avoid repeatedly checking conditions too often and to allow the devices con...

Page 67: ...on page frame Some pages such as image quality settings and preset settings open in a new browser window These URLs can be accessed only by administrators Homepage name Referenced URL Client setting p...

Page 68: ...eral format URL Name value name value Method POST Authorized user Root System Configuration URL URL setup system cgi Name Value Description host text string shorter than 15 characters system name keep...

Page 69: ...ssword of account in SMTP2 mailto2 text string shorter than 80 characters mail recipient address return text string shorter than 80 characters return address http number less than 65535 HTTP port cont...

Page 70: ...000 set bit rate to 384K bps 512000 set bit rate to 512K bps 768000 set bit rate to 768K bps 1000000 set bit rate to 1000K bps bitrate 1200000 set bit rate to 1200K bps Auto let Video Server detect vi...

Page 71: ...e Description addpos text string shorter than 40 characters add preset position delpos existing position name delete preset position Camera custom command configuration URL URL setup command cgi Name...

Page 72: ...n URL URL setup app cgi Name Value Description emode not required event mode application smode not required sequential mode application mail upload snapshots by email smethod ftp upload snapshots by F...

Page 73: ...ound image def use default background cusback url use image from URL backurl text string shorter than 80 characters URL of image for background fcolor 0 15 color index for font bcolor 0 15 color index...

Page 74: ...han the default settings check the correct default settings for the attached camera Camera model Baud rate Data bits Stop bit Parity bit Sony VISCA 9600 8 1 None Canon VC C1 9600 8 2 None Canon VC C3...

Page 75: ...control motorized cameras of desktop types from Sony and Canon The pin assignment is illustrated in the following chart To control cameras of another brand check the user s manual of the motorized ca...

Page 76: ...e US Canada GMT 06 00 Guadalajara Mexico City Monterrey GMT 06 00 Saskatchewan GMT 05 00 Bogota Lima Quito GMT 05 00 Eastern Time US Canada GMT 05 00 Indiana East GMT 04 00 Atlantic Time Canada GMT 04...

Page 77: ...andu GMT 06 00 Almaty Novosibirsk GMT 06 00 Astana Dhaka GMT 06 00 Sri Jayawardenepura GMT 06 30 Rangoon GMT 07 00 Bangkok Hanoi Jakarta GMT 07 00 Krasnoyarsk GMT 08 00 Beijing Chongqing Hongkong Urum...

Page 78: ...frames at 176 120 Up to 30 frames at 352 240 Up to 10 fames at 704 480 PAL Up to 25 frames at 176 144 Up to 25 frames at 352 288 Up to 8 frames at 704 576 Video Viewing Adjustable image size and qual...

Page 79: ...timing schedule 3 color JPEG images for pre post alarm image storage Automatic transfer of stored images via email or FTP with event triggered actions PAN TILT ZOOM PTZ camera control through RS 232 4...

Page 80: ...n This appendix shows you how to contact Moxa for information about this and other products and how to report problems In this appendix we cover the following topics MOXA Internet Services Problem Rep...

Page 81: ...hat customers receive the full benefit of our products Moxa Internet Services has been set up to provide technical support driver updates product information and user s manual updates The following se...

Page 82: ...ail Date 1 Moxa Product VPort 2310 2 Serial Number _________________ Problem Description Please describe the symptoms of the problem as clearly as possible including any error messages you see A clear...

Page 83: ...from the sales representative or dealer Fill out the Problem Report Form PRF Include as much detail as possible for a shorter product repair time Carefully pack the product in an anti static package...

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