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12 months warranty on batteries!
Eventual faults of material or production are eliminated with repair or exchange of our
choice. This product has a 12-month warranty counting from the day of first purchase.
The Mowox® battery pack is a highly sophisticated technical product. It contains accumula-
tor cells with lithium-ion technology. This grants a high accumulator capacity and operating
range at a low weight. The notorious „memory effect“ is debarred with that technology.
Like all accumulators, the Mowox® battery is subject to a normal usage attrition. In order to
use your accumulator pack for a long time, follow these guidelines:
Do not expose the accumulator pack to any humidity, heat or extreme cold. A storage tem-
perature of 10° to 15°C in a dry environment is ideal. Prior to a longer storage, e.g. winter,
you should charge the battery once. The accumulator is subject to a natural self-discharge
and should be recharged every three months. Towards the end of its lifetime, the duration
after a full charge decreases. This natural use-related wear does not justify a warranty claim.
Please acknowledge that a robotic mower needs, due to its functioning and dependant on
its programming, several charge/ discharge cycles each day. Therefore, it is normal that the
lifetime of the battery elapses after one year.
What to do in case of warranty
Which is important: The purchase receipt must be kept as a proof for the date of first pur-
chase. For an eventual repair please also store the original package carton. In a warranty
case, please contact our customer service with this warranty sheet and a copy of your proof
of purchase. We reserve the right to reject claims if the purchase cannot be substantiated or
the product is obviously not properly serviced.
This guarantee does not affect the buyer‘s legal warranty claims against the seller.
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According to EU directive 2012/19/EU on electric and electronic equipment
and its implementation into national law, all electric tools must be separately
collected and environmentally friendly recycled. Alternative disposal: If the
owner of the power tool does not return the tool to the manufacturer, he is
responsible for proper disposal at a designated collection point that prepares
the device for recycling according to national recycling laws and regulations.
This does not include accessories and tools without electric or electronic components.
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The packaging is made of cardboard and separately labelled foil. Both is fully recyclable.
Take these materials to a recycling centre.
