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18
PROBLEM
POSSIBLE CAUSE
SOLUTION
Poor cooling
performance
Air volume
normal
Compressor
operates
Operating near minimum or maximum of
operating temperature range
Review room environment
Dirt in indoor or outdoor heat exchanger
Clean heat exchanger
Frosting on the refrigerant line caused due
to blockage
Service refrigeration
system
Insufficient refrigerant
Check for leaks, repair,
and add refrigerant
based on the weight
listed on specifications or
nameplate
Poor cooling
performance
Air volume
normal
Compressor
does not
operate
Low voltage
Repair power supply
Capacitor malfunction
See “Inspection of Parts” on page 42
Replace capacitor
Resistance of compressor coil is zero or
infinity due to a short or open circuit
Replace compressor
If power supply, capacitor and compressor
are normal, there is a problem with relay
board
Replace relay board
Air volume
abnormal
No air
Fan motor malfunction
See “Inspection of Parts” on page 43
Replace fan motor
If fan motor is normal, there is a problem
with relay board
Replace relay board
Air volume
insufficient
Clogged air filter
Clean air filter
Clogged indoor or outdoor heat exchanger
Clean heat exchanger
Crushed fins
Repair or replace heat
exchanger
Improper duct connection
(Optional accessories)
Adjust duct connection
Abnormal rotation of indoor or outdoor fan
motor
Replace fan motor
Troubleshooting Chart