![background image](http://html.mh-extra.com/html/moulinex/ultrablend-cook-lm965-series/ultrablend-cook-lm965-series_manual_1839825007.webp)
5
EN
WHAT TO DO IF YOUR APPLIANCE DOES NOT WORK ?
Problems
Causes
Solutions
Appliance does not
work
The plug is not connected.
Connect the appliance to a
socket with the same voltage
as indicated on the rating
plate of the appliance.
The blender jug is not
positioned correctly on the
motor unit or the jug and lid
are correctly in place and are
not locked onto the motor unit.
Check that the blender jug
and the lid are positioned
properly on the motor unit as
explained in the instructions.
Appliance, keypad or program
not responding
Unplug the appliance, wait for
1 minute and plug in again.
In case of overheating
Switch the appliance off using
the start/stop button, unplug
and leave it to cool down for
approx.15-20 minutes.
Overflowing
Reduce the quantity of the
ingredients processed.
The appliance stopped
while in use
Overload or overheating
Switch the appliance off using
the start/stop button, unplug
and leave it to cool down for
approx.15-20 minutes.
Reconnect the appliance to
the power supply and resume
blending.
Excessive vibrations
The product is not placed on a
flat surface.
Place the appliance on a flat
surface.
Volume of ingredients is too
high.
Reduce the quantity of
ingredients processed.
The silicon gasket (D) is missing
or not correctly positioned.
Place the silicone gasket
correctly on the motor unit.
Leak or overflow from
the lid
Volume of ingredients is too
high.
Reduce the quantity of
ingredients processed.
The lid is not correctly
positioned.
Place the lid correctly on the
blender jug.
Leak from the bottom of
the blender jug
Deterioration of the
watertightness of the
appliance.
Caution : the blades are not
removable.
Contact the consumer service,
see contact information in the
warranty leaflet.