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EN
EN
139
140
EN
EN
PROBLEMS
CAUSES
SOLUTIONS
Leak through lid.
Volume of ingredients too high.
Reduce the quantity of ingredients
processed.
The lid is incorrectly positioned or locked.
Lock the lid correctly on the bowl.
The lid seal is not present.
Position the seal on the lid.
The seal is cut or damaged.
Change the seal, contact an approved
service centre.
Accessory error.
Check that you are using the recom-
mended accessory.
Leak through the bowl
spindle.
The bowl seal is not correctly positioned. Position the seal correctly.
The bowl seal is damaged.
Contact an approved service centre.
The locking ring
(D5)
is not locked correctly. Lock the ring correctly
(D5)
.
The blades do not rotate
easily.
Pieces of food that are too big or too
hard are blocking it from rotating.
Reduce the size or quantity of the
ingredients processed. Add some liquid.
Smell from motor.
On using the appliance for the first time, or
in the event of overload of the motor caused
by too large a quantity of ingredients or by
pieces that are too hard or too big.
Allow the motor to cool down (about
30 minutes) and reduce the number of
ingredients in the bowl.
“STOP” is displayed.
The appliance has detected too many
vibrations and has changed to the safety
mode.
Check that you are using the right speed
and that you are using the recommended
accessory.
“SECU” is displayed.
Motor overload caused by too many in-
gredients or pieces which are too hard or
too large or overuse without sufficient
cooling down time.
Allow the motor to cool down (about
30 minutes) and reduce the number of
ingredients in the bowl.
“SECU” is dis red
indicator light is flashing.
Overheating of temperature sensors.
Contact an approved service centre.
“Err1” is displayed.
+ red indicator light is
flashing.
The heating element is not working.
Check that the power pins under the bowl
are not clogged with food. If this is the
case, clean them and try again.
If that still does not work, contact an
approved service centre.
“Err2” is displayed.
Electronic fault.
Contact an approved service centre.
“Err3” is displayed.
Speed fault.
Contact an approved service centre.
“Err4” is displayed.
Communication fault with chopper
electronic card.
Contact an approved service centre.
Displays «Err8»
Default security sensor lock.
Contact an approved service centre.
“ntc1” is displayed.
+ red indicator light is
flashing.
Temperature sensor 1 is no longer
working.
Contact an approved service centre.
“ntc2” is displayed.
+ red indicator light is
flashing.
Temperature sensor 2 is no longer
working.
Contact an approved service centre.
PROBLEMS
CAUSES
SOLUTIONS
Safety indicator display
(C4)
Improper locking of the bowl or lid
Prior to operating the appliance, check
that the bowl is properly locked on the
motor unit and that the lid is properly
locked on the bowl. If the problem per-
sists, contact an authorised centre.
The lid is locked on the bowl in the
“cooking without a lid” mode
Unlock the lid prior to launching the
cooking program. If the problem persists,
contact an authorised centre.
The safety lock on the
lid remained active (rod
extended) and prevents
the lid from locking.
The appliance was turned off as a recipe
was in progress by toggling the I/O
switch to the “O” position or was simply
unplugged as a recipe was in progress.
Simply toggle the I/O switch to the “I”
position to reset the food processor,
along with the safety lock on the lid; the
rod will automatically return to its origi-
nal position. You may now lock the lid.
Connection problem
See the app guide
Is your appliance still not working?
Contact an approved service centre (see list in service booklet).
• Elimination of packaging and appliance materials.
The packaging exclusively contains materials that are not dangerous to the environment,
which can be disposed of in accordance with the recycling regulations in force.
To dispose of your appliance, ask the appropriate department of your local authority.
• End-of-life electronic or electrical appliances:
Environmental protection first!
Your appliance contains numerous materials that can be recovered or recycled.
Take it to a collection point for processing.
RECYCLING
- *The Bluetooth
®
brand and logos are registered brands of Bluetooth SIG, Inc. and their use by the SEB Group has been officially authorised.
- Google Play and Android are Google Inc. brands.
- Apple and the Apple logo are Apple Inc. brands, registered in the USA and other countries. App Store is an Apple Inc. service mark.
GLOSSARY
Pairing:
grouping or associating two devices.
This is carried out when your smartphone or tablet first connects with i-Companion xl.
Synchronising:
updating of information. The app and i-Companion xl synchronise with each other to exchange information when
they are connected.
Connecting:
establishing a link between the app (smartphone/tablet) and the appliance (i-Companion xl). Connecting is vital
for synchronisation.
Cookies:
usage information sent to Moulinex to improve the app.