Motorola WT4090, Integrator Manual

Page: 177 / 206

Maintenance & Troubleshooting 10 - 11
Single Slot USB Cradle
During data communication,
no data was transmitted, or
transmitted data was
incomplete. Wearable terminal removed
from cradle during
communication. Replace wearable terminal in cradle and
retransmit.
Incorrect cable configuration. See the system administrator .
Ethernet connection error. Link
LED is not lit (see
Link LED on
page 2-10 ) .
See the system administrator. Probable
Ethernet connection error.
Table 10-3
Troubleshooting the Four Slot Ethernet Cradle (Continued)
Problem Cause Solution
Table 10-4
Troubleshooting the Single Slot USB Cradle
Symptom Possible Cause Action
LEDs do not light
when wearable
terminal or spare
battery is
inserted. Cradle is not receiving
power. Ensure the power cable is connected securely to both the cradle
and to AC power.
Wearable terminal is not
seated firmly in the
cradle. Remove and re-insert the wearable terminal into the cradle,
ensuring it is firmly seated.
Spare battery is not
seated firmly in the
cradle. Remove and re-insert the spare battery into the charging slot,
ensuring it is firmly seated.
Wearable
terminal battery
is not charging. Wearable terminal was
removed from cradle or
cradle was unplugged
from AC power too soon. Ensure cradle is receiving power. Ensure wearable terminal is
seated correctly. Confirm main battery is charging.
View battery status by selecting
Start
>
Settings
>
Control Panel
>
Power
icon.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
The wearable terminal is
not fully seated in the
cradle. Remove and re-insert the wearable terminal into the cradle,
ensuring it is firmly seated.
Ambient temperature of
the cradle is too warm or
too cold. Move the cradle to an area where the ambient temperature is
between 0 °C and 40 °C (32 °F and 104 °F).
Spare battery is
not charging. Battery not fully seated in
charging slot. Remove and re-insert the spare battery into the cradle, ensuring it is
firmly seated.
Battery inserted
incorrectly. Ensure the contacts are facing down and toward the back of the
cradle.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.