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Motorola T721, Getting Started Manual

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Motorola T721 Getting Started Manual Download Page 181

 

179

T

rou
bles

ho
oting

Troubleshooting

Check these questions first if you have problems with your 
phone. If you need additional help, contact the Motorola 
Customer Call Center at 1-800-331-6456 (USA) or 
1-800-461-4575 (Canada).

Question

Answer

Is your battery 
charged? Do 
you see 

[

 in 

the display?

 

The battery level indicator should 
have at least 1 segment showing 
(

\

). If it does not, recharge your 

battery. See page 19.

Do you have a 
valid SIM card 
inserted in 
your phone? 

If necessary, turn off your phone 
and make sure that you have 
inserted a valid SIM card. See 
page 16.

Does the 
handset have 
a signal? Do 
you see

 

0

 in 

the display?

 

The signal strength indicator 
should have at least 1 segment 
showing (

1

). If it does not, move 

to an area with a stronger signal 
to use your phone.

Is the earpiece 
volume too 
low?

 

While on a call, press the upper 
volume key on the side of your 
phone.

Summary of Contents for T721

Page 1: ...START HERE ...

Page 2: ......

Page 3: ... volume Voice Key Create voice record record phonebook and shortcut names Microphone Accessory Connector Port Insert charger and phone accessories Power Key End Key Turn phone on and off end phone calls exit menu system Right Soft Key Perform functions identified by right display prompt Menu Key Left Soft Key Perform functions identified by left display prompt Send Key Send and answer calls view r...

Page 4: ...ed in semiconductor memories or other media Laws in the United States and other countries preserve for Motorola and third party software providers certain exclusive rights for copyrighted software such as the exclusive rights to distribute or reproduce the copyrighted software Accordingly any copyrighted software contained in the Motorola products may not be modified reverse engineered distributed...

Page 5: ...lowing menu items 9 Services SIM Applications Fixed Dial Service Dial d Web Sessions à Phonebook U Messages Create Message Voicemail Text Msgs Email Msgs Browser Msgs Quick Notes Outbox Drafts g Datebook w Ring Styles Style Style Detail Games Apps This is the standard main menu layout Menu organization and feature names may vary on your phone If you do not find a feature in the main menu select Mo...

Page 6: ...tup Time and Date 1 Touch Dial Backlight Status Light Zoom TTY Setup Scroll Animation Language Battery Save Contrast DTMF Master Reset Master Clear Java Tools Java System Network Access DNS IP Network Car Settings Headset Shortcuts Change display zoom Press M then press and hold M Change ringer alert Open flip press down volume key to decrease volume then switch to vibrate alert then silent alert ...

Page 7: ...e Covers 22 Turning Your Phone On 23 Adjusting Volume 24 Making a Call 25 Answering a Call 25 Changing the Call Alert 26 Viewing Your Phone Number 26 Learning to Use Your Phone 27 Using the Display 27 Using the 4 Way Navigation Key 30 Using Menus 31 Entering Text 36 Using the Status Light 44 Using the External Display 45 Locking and Unlocking Your Phone 45 Changing a Code PIN or Password 47 If You...

Page 8: ...ight 53 Conserving Battery Power 54 Calling Features 55 Changing the Active Line 55 Redialing a Number 55 Using Caller ID 56 Canceling an Incoming Call 57 Turning Off a Call Alert 57 Calling an Emergency Number 57 Dialing International Numbers 58 Viewing Recent Calls 58 Returning an Unanswered Call 60 Using the Notepad 60 Attaching a Number 61 Calling With Speed Dial 61 Calling With 1 Touch Dial 6...

Page 9: ... 87 Inserting a Quick Note In an Email Message 88 Viewing the Status of Sent Email Messages 89 Receiving an Email Message 89 Reading Locking or Deleting an Email Message 90 Manually Sending and Receiving Email 92 Calling a Phone Number in an Email Message 93 Sending Email to an Embedded Email Address 93 Going to a Web Address in an Email Message 93 Creating Personal Folders 94 Moving Email to a Pe...

Page 10: ...sonalizing a Ring Style 111 Activating Ringer IDs 111 Setting Ringer or Keypad Volume 112 Setting Reminders 113 Setting the Banner Graphic 113 Setting the Menu View 113 Personalizing the Menu 114 Personalizing Soft Keys and Menu Icons 115 Setting the Menu Language 115 Setting Menu Scroll Behavior 116 Setting Menu Animation 116 Resetting All Options 116 Clearing All Stored Information 116 Creating ...

Page 11: ...r 154 Security 157 Locking the SIM Card 157 Locking and Unlocking Applications 159 News and Entertainment 161 Micro Browser 161 Games and Applications 166 Picture Viewer 170 Creating Ring Tones 173 Troubleshooting 179 Specific Absorption Rate Data 188 Additional Health and Safety Information 190 Warranty 198 Product Registration 203 Export Law Assurances 203 RF Energy Interference 203 Index 204 Wi...

Page 12: ...y with local regulatory requirements in your country concerning exposure of human beings to RF energy Operational Precautions To assure optimal phone performance and make sure human exposure to RF energy is within the guidelines set forth in the relevant standards always adhere to the following procedures External Antenna Care Use only the supplied or Motorola approved replacement antenna Unauthor...

Page 13: ...n using any data feature of the phone with or without an accessory cable position the phone and its antenna at least 1 inch 2 5 centimeters from your body Approved Accessories Use of accessories not approved by Motorola including but not limited to batteries and antenna may cause your phone to exceed RF energy exposure guidelines For a list of approved Motorola accessories visit our website at www...

Page 14: ...st pocket Use the ear opposite the pacemaker to minimize the potential for interference Turn OFF the phone immediately if you have any reason to suspect that interference is taking place Hearing Aids Some digital wireless phones may interfere with some hearing aids In the event of such interference you may want to consult your hearing aid manufacturer to discuss alternatives Other Medical Devices ...

Page 15: ...f the vehicle Potentially Explosive Atmospheres Turn off your phone prior to entering any area with a potentially explosive atmosphere unless it is a phone type especially qualified for use in such areas and certified as Intrinsically Safe Do not remove install or charge batteries in such areas Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury o...

Page 16: ...ows Seizures Blackouts Some people may be susceptible to epileptic seizures or blackouts when exposed to blinking lights such as when watching television or playing video games These seizures or blackouts may occur even if a person never had a previous seizure or blackout If you have experienced seizures or blackouts or if you have a family history of such occurrences please consult with your doct...

Page 17: ... use a blinking lights feature if you are tired or need sleep Take a minimum of a 15 minute break hourly Play in a room in which all lights are on Play at the farthest distance possible from the screen Repetitive Motion Injuries When you play games on your phone you may experience occasional discomfort in your hands arms shoulders neck or other parts of your body Follow these instructions to avoid...

Page 18: ...reless phone Optional Features This label identifies an optional network SIM card or subscription dependent feature that may not be offered by all service providers in all geographical areas Contact your service provider for more information Optional Accessories This label identifies a feature that requires an optional Motorola Original accessory Installing the SIM Card Your SIM Subscriber Identit...

Page 19: ...dirt Action 1 If necessary slide down the battery door release latch and lift the door off of the phone 2 Slide the SIM card latch up 3 Insert the SIM card into the SIM card tray with the notch in the lower left corner and the gold plate facing down 4 Slide the SIM card latch down to lock the SIM card in place Release latch ...

Page 20: ...ned to be used only with Motorola Original batteries and accessories We recommend that you store batteries in their protective cases when not in use Action 1 Remove the battery from its protective clear plastic case 2 If necessary slide down the battery door release latch and lift the door off of the phone Release latch ...

Page 21: ...ou need to install and charge the 3 Insert the battery printed arrow first under the tab at the top of the battery compartment and push down 4 Insert the teeth at the bottom of the battery door into the slot at the base of the phone then push the door down Slide the release latch up to lock the door in place Action ...

Page 22: ...mance depends on many factors including your wireless carrier s network configuration signal strength the temperature at which you operate your phone the features and or settings you select and use items attached to the phone s accessory connector port and your voice data and other application usage patterns Action 1 Plug the travel charger into your phone with the release tab facing up 2 Plug the...

Page 23: ... 10 C 14 F or above 45 C 113 F Always take your phone with you when you leave your vehicle When you do not intend to use a battery for a while store it uncharged in a cool dark dry place such as a refrigerator Over extended periods of time batteries gradually wear down and require longer charging times This is normal If you charge your battery regularly and notice a decrease in talk time or an inc...

Page 24: ...Motorola Original accessories See your Motorola retailer for these convertible covers Removing a Flip Cover Notes Do not use tools to remove a flip cover Using tools to remove a flip cover will damage the cosmetic appearance of the phone The flip cover is attached tightly to the phone and considerable force is required to remove it Action Insert your fingertip or fingernail into the slot at the ba...

Page 25: ...over Turning Your Phone On Action Insert the tabs at the bottom of the cover into the slots at the base of the phone then push the cover down and snap it into place Action 1 Open your phone 2 Press and hold P to turn on the phone Power key ...

Page 26: ...ch to silent alert Press the up volume key to cycle back to vibrate alert then ring alert turn off an incoming call alert 3 If necessary enter your SIM card PIN code and press OK to unlock the SIM card Caution If you enter an incorrect PIN code 3 times in a row your SIM card is disabled and your phone displays SIM Blocked 4 If necessary enter your 4 digit unlock code and press OK to unlock the pho...

Page 27: ... the call To activate press M Settings In Call Setup Answer Options Open to Answer Note If the phone is locked you must unlock it to answer the call Press To 1 keypad keys dial the phone number Tip If you make a mistake press DELETE to delete the last digit or press and hold DELETE to clear all digits 2 N make the call 3 O end the call and hang up the phone when you are finished Press To 1 N or AN...

Page 28: ...brate alert then silent alert Press the up volume key to reset ring alert Viewing Your Phone Number To view your phone number from the idle display press M While you are on a call press M My Tel Numbers Note Your phone number must be stored on your SIM card to use this feature If you do not know your phone number contact your service provider Volume keys ...

Page 29: ...he menu based on your service provider your phone s idle display may differ from that shown here You must be in the idle display to dial a phone number Press the 4 way navigation key S left right up or down to select one of the 4 menu feature icons in the idle display Service Provider 10 00am 5 20 03 RECENT STYLES e 8 IP V Q 5 U b g r Clock Menu Indicator Soft Key Labels Messages Phonebook Dateboo...

Page 30: ...the display are a number of status indicators Signal Strength Indicator Vertical bars show the strength of the network connection You cannot make or receive calls when the 0 no signal indicator is displayed GPRS Indicator Shows that your phone is using a high speed GPRS network connection Other indicators can include Service Provider 10 00am 5 20 03 RECENT STYLES e 8 IP V Q 5 U b g r GPRS Indicato...

Page 31: ...Line Indicator Shows the current active phone line Text Entry Mode Indicator Appears when you are in a text entry screen to show the current active text entry mode GPRS PDP context active GPRS packet data available 6 secure CSD call 7 unsecure CSD call 9 secure packet data transfer unsecure packet data transfer secure application connection unsecure application connection I line 1 K line 2 P tap m...

Page 32: ...t or email message Other indicators can include Using the 4 Way Navigation Key Use the 4 way navigation key S like a joystick to navigate the menu system change feature settings and play games From the idle display press S to select one of the 4 menu feature icons in the idle display V loud ring W soft ring Z vibrate X vibrate and ring Y silent R voicemail message S voicemail and text message T ac...

Page 33: ... menu Press S to highlight a menu feature icon in the main menu Select More to see additional menu features The following icons represent features that may appear in EXIT SELECT Main Menu Media Center Current selection End Key Exit menu without making changes Left Soft Key Perform left function Menu Key Enter menu system or open a sub menu 4 Way Navigation Key Scroll up down left or right Right So...

Page 34: ...display This example shows that from the idle display you must press M scroll to and select More from the main menu then scroll to and select Phonebook Use S to scroll and the left right soft keys to select the functions listed in the bottom left and right corners of the display Menu Icon Feature Menu Icon Feature v Media Center Voice Records Shortcuts a Calculator Settings o Chat z Recent Calls b...

Page 35: ...ber key to highlight the item In an alphabetized list press a key multiple times to cycle through the letters on the key and highlight the closest matching list item Dialed Calls 10 John Smith 9 Lisa Owens 8 Adda Thomas 7 Jack Bradsh 6 Mary Smith 5 Dave Thomp V 5 Press BACK to go back to previous screen Highlighted item Press M to open sub menu Press VIEW to view details of highlighted item VIEW B...

Page 36: ... a list of possible numeric values press a number key to set the value If you enter or edit information and do not want to save your changes press O to exit without saving Entry Details Name John Smith No 2125551212 Type Work Voice Name Speed No 2 Ringer ID Contin V 5 Press CANCEL to exit without making changes DONE appears when you enter or edit information Press CHANGE to enter or edit informati...

Page 37: ...t key functions change Msg P V 5 INSERT CANCEL e Press INSERT to insert quick note picture or sound Press CANCEL to exit without making changes Press M to open sub menu Flashing cursor indicates insertion point Msg T After 2 seconds block cursor reverts to flashing cursor and moves to next position Press DELETE to delete character to left of insertion point Block cursor indicates highlighted chara...

Page 38: ...ive until you change it by selecting another mode For descriptions of the indicators that appear on the internal display to show the current active text entry mode see page 29 Using Tap Method This is the standard mode for entering text on your phone iTAP Let the phone predict each word as you enter it See page 39 Tap Method Enter letters numbers and symbols by pressing a key one or more times See...

Page 39: ...y text entry screen and select the Tap Method menu option Press To 1 A number key one or more times select a letter number or symbol shown in the Character Chart on page 39 2 Number keys enter the remaining characters 3 OK store the text when you are finished ...

Page 40: ...irst character of every sentence is capitalized Press S down to force the character to lowercase while it is highlighted by the block cursor MSG CANCEL INSERT Press a number key as many times as necessary to enter desired character at flashing cursor location Press and hold a number key to cycle between text and numeric entry modes Press left or right to move flashing cursor to left or right in te...

Page 41: ...ext entry method that lets you enter a word using a single keypress per letter For descriptions of the indicators that appear on the internal display to show the current active text entry mode see page 29 Press M Entry Method from any text entry screen and select the iTAP menu option 1 space 1 _ 2 a b c 2 ä å á à â ã α β ç 3 d e f 3 δ ë é è ê ε φ 4 g h i 4 ï í î γ η ι 5 j k l 5 κ λ 6 m n o 6 ñ ö ø...

Page 42: ...of the word The letters associated with the key are shown at the bottom of the display 2 Press number keys one per letter to enter the rest of the word Alternative words and letter combinations are shown at the bottom of the display The word choices are updated with each keypress 3 Press S to highlight the word you want 4 Press SELECT to enter the word at the flashing cursor location A space is au...

Page 43: ...t matches the start of the word 2 Press S left or right to highlight the letter or letter combination 3 Press SELECT then press S to the left to shift the text entry cursor to the left and lock the selected word portion 4 Continue to enter letters and highlight letter combinations to spell the word Msg Art Apt Cpu Cst O V 5 Press DELETE to clear last letter Flashing cursor indicates insertion poin...

Page 44: ...of a sentence is automatically capitalized with following words in lowercase Entering Numbers Press To 1 or 0 enter punctuation or other characters as shown in the Character Chart on page 39 Press To S up or down change the words to initial character capitalized all uppercase characters or all lowercase characters Action 1 Enter the first digit and then highlight it to put the iTAP software in num...

Page 45: ...d select the Symbol menu option Symbol Chart Use this chart as a guide for entering characters in symbol mode Action Press DELETE to delete 1 letter at a time Hold DELETE to delete the entire message Action 1 Press a number key one time to display its symbol options at the bottom of the display See the Symbol Chart on page 43 2 Press S or press the number key multiple times to highlight the symbol...

Page 46: ...ing call or message or when your phone is roaming using a non home system You can turn off the status light to extend battery life and increase your phone s standby time the length of time that 3 4 5 6 7 8 9 0 x Indication State alternating red green incoming call flashing green in service home system flashing yellow roaming non home system flashing red no service Status light ...

Page 47: ...tatus indicators that may appear in the external display Locking and Unlocking Your Phone You can lock your phone manually or set the phone to lock automatically whenever you turn it off To use a locked phone you must enter the unlock code A locked phone still rings or vibrates for incoming calls or messages but you must unlock it to answer You can make emergency calls on your phone even when it i...

Page 48: ...r At the Enter Unlock Code prompt Setting Your Phone to Lock Automatically You can set your phone to lock every time you turn it off Press To 1 keypad keys enter your unlock code 2 OK lock the phone Press To 1 keypad keys enter your unlock code 2 OK unlock your phone Find the Feature M Settings Security Phone Lock Automatic Lock On Press To 1 keypad keys enter your unlock code 2 OK activate automa...

Page 49: ...rom accessing your personal information The unlock code must contain 4 digits and the security code must contain 6 digits You can also change your SIM card PIN code and PIN2 code if necessary To change a code or password If You Forget a Code PIN or Password If you forget your security code contact the Motorola Customer Call Center If you forget your SIM card PIN code or PIN2 code contact your serv...

Page 50: ...k code try entering 1234 or the last 4 digits of your phone number If that does not work do the following at the Enter Unlock Code prompt Press To 1 M go to the unlock code bypass screen 2 keypad keys enter your security code 3 OK submit your security code ...

Page 51: ...display or during a call see page 26 Setting the Time and Date You must set the time and date to use the datebook Setting a Ring Style Your phone rings or vibrates to notify you of an incoming call or other event This ring or vibration is called an alert You can select one of 5 different ring styles Find the Feature M Settings Phone Status My Tel Numbers Find the Feature M Settings Initial Setup T...

Page 52: ...ettings press M More Ring Styles Style Detail Setting Answer Options You can use different methods to answer an incoming call The Answer Options menu includes Z vibrate X vibrate and ring Y silent Find the Feature M More Ring Styles Style Press To 1 S scroll to the ring style 2 SELECT select the ring style Find the Feature M Settings In Call Setup Answer Options Multi Key answer by pressing any ke...

Page 53: ... Press To 1 S scroll to Picture 2 CHANGE open the picture viewer 3 S up or down scroll to a picture animation Scroll to None to turn off the wallpaper image 4 SELECT select the image 5 S scroll to Layout 6 CHANGE adjust the image layout 7 S scroll to Center or Tile Center places the image in the center of the display and if necessary shrinks the image to fill the display Tile fills the display wit...

Page 54: ...rst frame of the animation is displayed Tip Turn off the screen saver to extend battery life Find the Feature M Settings Personalize Screen Saver Press To 1 S scroll to Picture 2 CHANGE open the picture viewer 3 S up or down scroll to a picture animation Scroll to None to turn off the screen saver image 4 SELECT select the image 5 S scroll to Delay 6 CHANGE set the delay interval 7 S scroll to the...

Page 55: ...play Color You can select the color palette that your phone uses to display indicators highlights and soft key labels Adjusting the Backlight You can set the amount of time that the display and keypad backlights remain on or turn off backlights to extend battery life Find the Feature M Settings Initial Setup Zoom Find the Feature M Settings Initial Setup Contrast Find the Feature M Settings Person...

Page 56: ...s and phones include a battery save setting to extend battery life When this feature is activated your phone automatically turns off the keypad backlight when it detects that enough ambient light is available Find the Feature M Settings Initial Setup Battery Save ...

Page 57: ...eceive calls from your other phone number Note This feature is available only for dual line enabled SIM cards The active line indicator in the display shows the current active phone line See page 28 Redialing a Number Find the Feature M Settings Phone Status Active Line Press To 1 N view the dialed calls list 2 S scroll to the entry you want to call 3 N redial the number ...

Page 58: ...name is stored in your phonebook or Incoming Call when caller ID information is not available Outgoing Calls You can show or hide your phone number as an ID for the calls that you make You can override the default caller ID setting when you make a call While dialing with digits visible in the display Find the Feature M Settings In Call Setup My Caller ID Press To M Hide ID Show ID hide or show you...

Page 59: ... call alert before answering the call Calling an Emergency Number Your service provider programs one or more emergency phone numbers such as 911 that you can call under any circumstances even when your phone is locked or the SIM card is not inserted Note Emergency numbers vary by country Your phone s preprogrammed emergency number s may not work in all locations and sometimes an emergency call can...

Page 60: ...sts of the calls you recently received and dialed even if the calls did not connect The lists are sorted from newest to oldest entries The oldest entries are deleted as new ones are added Shortcut Press N to go directly to the dialed calls list from the idle display Press To 1 keypad keys dial the emergency number 2 N call the emergency number Find the Feature M Recent Calls Press To 1 S scroll to...

Page 61: ...DTMF tones during a call view entry details open the Last Calls Menu to perform other procedures Option Description Store Create a phonebook entry with the number in the No field Delete Delete the entry Delete All Delete all entries in the list Hide ID or Show ID Hide or show your caller ID for the next call Send Message Open a new text message with the number in the To field Add Digits Add digits...

Page 62: ...ntered on the keypad in a temporary memory location called the notepad This can be a phone number that you called or a Attach Number Attach a number from the phonebook or recent call lists Send Tones Send the number to the network as DTMF tones Note This option appears only during a call Talk then Fax Talk and then send a fax in the same call See page 139 Press To 1 VIEW see the received calls lis...

Page 63: ...l Each entry you store in your phonebook is assigned a unique speed dial number that identifies the location Find the Feature M Recent Calls Notepad Press To N or M or STORE call the number open the Dialing Menu to attach a number or insert a special character create a phonebook entry with the number in the No field Press To M Attach Number attach a number from the phonebook or recent call lists ...

Page 64: ...one this for you If necessary see page 97 to store your voicemail number as a phonebook entry for 1 touch dial access Tip You must specify which phone number list you want to use with this feature phone memory phonebook or SIM card phonebook See page 109 Using Voicemail Voicemail messages that you receive are stored on the network To listen to your messages you must call your voicemail phone numbe...

Page 65: ...tification The phone calls your voicemail phone number If no voicemail number is stored your phone prompts you to store one StoringYour Voicemail Number If necessary use the following procedure to store your voicemail phone number on your phone Usually your service provider has already done this for you Find the Feature M More Messages Voicemail Press To CALL listen to the message Find the Feature...

Page 66: ... turn on call waiting to use the feature To turn call waiting on or off Putting a Call On Hold Press To 1 N answer the new call 2 SWITCH or LINK or M End Call On Hold switch between calls connect the 2 calls end the call on hold Find the Feature M Settings In Call Setup Call Waiting Press To HOLD if available or M Hold put the call on hold ...

Page 67: ...nce the Call Transfer Find the Feature M Hold Press To 1 keypad keys dial the number where you are transferring the call 2 N call the number and speak to the person who answers 3 M open the menu 4 S scroll to Transfer 5 SELECT select Transfer 6 OK confirm the transfer Find the Feature M Transfer Press To 1 keypad keys dial the number where you are transferring the call 2 N transfer the call ...

Page 68: ...x You must set up your message inbox before you can send and receive messages Note Usually your service provider has already set up the message inbox for you To set up the message inbox you must configure the following settings Actual field names and values may vary depending on the technologies available to your service Find the Feature M More Messages M Text Msg Setup ...

Page 69: ...rvice provider If so skip this step Expire After number of days your network should attempt to send undelivered text messages Reply Type the standard type of replies you want to send SMS text messages email fax or page Cleanup number of days you want to keep messages in the inbox or number of messages you want to keep Email Gateway port number for the email gateway that handles your outgoing email...

Page 70: ...each entry Press S to the right to insert a space Shortcut Enter a phone number in the idle display then press M Send Message to open a new text message with the number in the To field Go to step 4 to continue Find the Feature M More Messages Create Message Press To 1 CHANGE select To 2 keypad keys or BROWSE enter one or more phone numbers and or email addresses Tip Press S to the right to insert ...

Page 71: ...th is limited A display counter switches between the number of pages you have written preceded by a and the number of characters left on the current page Network charges are based on the number of pages sent insert a quick note picture or ring tone 6 OK store the message 7 DONE finish the message 8 YES or NO send the message cancel the message or save it in the drafts folder Press To ...

Page 72: ...The Quick Note Menu can include the following options Find the Feature M More Messages Quick Notes Press To 1 S scroll to the quick note 2 READ or M read the quick note open the Quick Note Menu to perform other procedures Option Description New Create a new quick note Edit Edit the quick note Delete Delete the quick note Send Open a new message with the quick note in the Msg field ...

Page 73: ...ture or ring tone A generic file type indicator identifies the type and location of the file in the text message Notes The recipient s phone may be unable to display the pictures or play the ring tones in your message Press To 1 M open the Message Menu 2 S scroll to Insert 3 SELECT display a list of items you can insert 4 S scroll to Picture Animation or Sound 5 SELECT select the file type 6 S hig...

Page 74: ...an image or sound file in a message you are typing Viewing Sent Text Messages Text messages that you send are stored in the outbox Messages in the outbox are sorted from newest to oldest The following indicators show message status Press To 1 S place the cursor to the right of the file type indicator 2 S to the left highlight the file type indicator 3 SELECT or DELETE view or play the inserted fil...

Page 75: ... page 113 When your phone displays Memory is Full you must delete some existing messages from your inbox outbox or drafts folder to receive new messages See page 79 Reading Locking or Deleting a Text Message Messages in the text message inbox are sorted from newest to oldest The following indicators show message status The oldest messages are deleted automatically as specified by the inbox Cleanup...

Page 76: ...age 3 SAVE or DELETE or M close the message delete the message open the Text Msg Menu to perform other procedures Option Description Call Back Call the number in the message header or embedded in the message Go To Launch the micro browser and go to a Web address URL embedded in the message Reply Open a new text message with the sender s Reply To number or email address in the To field Forward Open...

Page 77: ... embedded object files on your phone and use them as wallpaper images screen saver images and event alerts Lock or Unlock Lock or unlock the message Store Display a list of items that can be stored including the sender s number or email address and a selected image or sound file Delete Delete the message Delete All Delete all inbox messages Create Message Open a new text message Chat Start a chat ...

Page 78: ... highlight the picture or animation in the message 2 M open the Text Msg Menu 3 S scroll to Store 4 SELECT display a list of items you can store 5 S scroll to File Attachment 6 SELECT view the picture or animation 7 STORE view storage options 8 S scroll to Store Only Set as Wallpaper or Set as Screen Saver 9 SELECT select the option 10 keypad keys enter a name for the file 11 OK store the file and...

Page 79: ... to Store 4 SELECT display a list of items you can store 5 S scroll to File Attachment 6 SELECT play the ring tone 7 STORE view storage options 8 S scroll to Store Only or Set As Ring Tone 9 SELECT select the option If you select Store Only go to step 13 If you select Set As Ring Tone your phone displays Set As Which and lists the events for which you can set an alert 10 S scroll to the event 11 S...

Page 80: ...message your phone displays the X message waiting indicator and a New Browser Message notification and sounds an alert To view your browser alert messages at any time 12 keypad keys enter a name for the ring tone 13 OK store the ring tone and optionally set it as the event alert Press To GO TO or EXIT launch the micro browser and view the message close the new message notification Find the Feature...

Page 81: ...ges from the outbox and drafts folders Note Locked messages are not deleted during cleanup You must unlock a message to delete it Using Chat You can exchange text messages in real time with another wireless phone user in a chat session The messages you send appear immediately on your chat partner s phone Start a Chat Session Press To 1 S scroll to a message 2 SELECT open the message Find the Featu...

Page 82: ...r drafts folder to receive new chat messages Press To 1 keypad keys enter your Chat Name 2 OK save your Chat Name 3 keypad keys or BROWSE enter your chat partner s phone number select a number from the phonebook or recent call lists 4 OK store the number 5 keypad keys or BROWSE enter your first chat message insert a quick note 6 OK send the chat message When your chat partner replies the reply app...

Page 83: ...chat session Call Partner Call your chat partner Call Number Call the number listed in the chat log Store Number Create a phonebook entry for the number listed in the chat log End Chat End the chat session wanted to know if you will be there today Carlo What time does it start Katy 10 AM V 5 CHAT EXIT e Enter reply Exit chat Press M to open Chat Menu Chat text Chat name Message Status sending m fa...

Page 84: ... receive another chat request during a chat session the new request appears as an incoming text message with the requestor s chat name at the beginning of the message Go to Top Go to the top of the chat log Go to Bottom Go to the bottom of the chat log Clear Log Clear all text from the chat log Re send Resend your most recent chat message if it failed Send Message Create a new chat message Press T...

Page 85: ... chat text the phone treats it as an incoming text message with your chat partner s chat name at the beginning of the message If you exit the chat log without selecting End Chat and your chat partner sends another message your phone notifies you and adds it to the chat log You can re enter the session by returning to the chat log Press To 1 M open the Chat Menu 2 S scroll to End Chat 3 SELECT sele...

Page 86: ...x before you can send and receive email messages Note Usually your service provider has already set up the email inbox for you To set up the email inbox you must configure the following settings Actual field names and values may vary depending on the technologies available to your service Find the Feature M More Messages M Email Msg Setup ...

Page 87: ...assword password for specified connection DNS IP address for specified connection Email provider select your email provider or select Custom to manually enter ISP settings above User ID your user ID Password your user password Sending host IP address or host name that handles your outgoing email Sending port port number for sending host Receiving host IP address or host name that handles your inco...

Page 88: ...il notify select Yes to be notified when you receive a new email message Check new msgs interval at which your phone sends and receives new email messages Select No if you want to manually Send Receive Mail see page 92 Hide fields hide fields cc and or bcc when composing an email message Auto signature signature to be appended to your outgoing email messages Size restriction maximum size of an ema...

Page 89: ...each address Press S to the right to insert a space Find the Feature M More Messages Create Message New Email Press To 1 CHANGE select To 2 keypad keys or BROWSE enter one or more email addresses Tip Press S to the right to insert a space between each address that you enter manually select addresses from the phonebook 3 OK store the address es Repeat steps 1 to 3 to store email addresses in the cc...

Page 90: ... the email Msg body 6 OK store the subject 7 CHANGE select Msg 8 keypad keys or BROWSE enter the message insert a quick note 9 OK store the message 10 CHANGE select Priority 11 S scroll to Normal or Urgent 12 SELECT set the priority 13 DONE finish the message 14 YES or NO send the message cancel the message or save it in the drafts folder Press To 1 BROWSE view the quick notes list Press To ...

Page 91: ...r until you download them to your phone If your phone is set up to check periodically for new email messages your phone displays the X message waiting indicator and a New Message notification and sounds an alert when you receive an email message If reminders are turned on your phone sends a reminder at regular intervals until you close the new message 2 S scroll to a quick note 3 SELECT insert the...

Page 92: ... email server when downloading is complete Press END a second time to terminate the connection immediately Reading Locking or Deleting an Email Message Messages in the email inbox are sorted from newest to oldest The following indicators show message status The oldest messages are deleted automatically as specified by the inbox Cleanup setting If you want to save a message you should lock it to pr...

Page 93: ...n Reply Open a new email message with the sender s email address in the To field Reply All Open a new email message with all of the original recipients email addresses in the appropriate fields To cc and bcc Forward Open a copy of the email message with an empty To field Lock or Unlock Lock or unlock the message Move To Move the message to a personal folder Store Display a list if items that can b...

Page 94: ...lete All Delete all email inbox messages Create Email Open a new email message Send Receive Mail Connect to your email service provider to send and receive new email Folder Create or modify personal folders Email Msg Setup Open the email inbox setup menu Find the Feature M More Messages Email Msgs M Send Receive Mail Press To 1 YES connect to your email service when you see Connect Now 2 READ open...

Page 95: ... highlight the phone number in the message 2 CALL call the number Press To 1 S highlight the address in the message 2 MAIL TO open a new email message with the email address in the To field Press To 1 S highlight the Web address URL in the email message Note The URL must be underlined in the message 2 GO TO launch the micro browser and go to the URL ...

Page 96: ...to a Personal Folder Find the Feature M More Messages Email Msgs M Folder Press To 1 S scroll to Create 2 SELECT select the option 3 keypad keys enter the folder name 4 OK save the folder Find the Feature M More Messages Email Msgs Press To 1 S scroll to the email message 2 M open the Email Msg Menu 3 S scroll to Move to 4 SELECT view the personal folders list 5 S scroll to the folder 6 SELECT mov...

Page 97: ... folders list 3 S scroll to the folder 4 SELECT select the folder 5 YES confirm that you want to rename the folder 6 keypad keys enter the new folder name 7 OK save the folder Find the Feature M More Messages Email Msgs M Folder Press To 1 S scroll to Delete 2 SELECT view the personal folders list 3 S scroll to the folder 4 SELECT select the folder 5 YES delete the folder ...

Page 98: ...ew details of the phonebook entry as shown below Viewing Entry Details P indicates entry stored in phone memory S indicates SIM memory Carlo Emrys 01543372151410 Speed No 15 P Ringer ID Contin V 5 EDIT BACK e Type indicator shows number type Work U Home S Main h Mobile Z Fax p Pager Email Entry s Name Returnto list Speed dial number Voice Name indicator indicates a recorded voice name Phone number...

Page 99: ...re an entry on your phone or on the SIM card A phone number or email address is required for a phonebook entry All other information is optional You can enter the following information for a phonebook entry Find the Feature M More Phonebook M New Phone Number or Email Address Option Description Name entry name Tip Press M to select a text entry mode See page 36 No or Email entry s phone number or ...

Page 100: ...e SIM card Speed No entry s default speed dial number select to change Ringer ID select to set a distinctive ringer alert for the phone number Your phone uses the alert to notify you when you receive a call from this phone number To activate ringer IDs see page 111 Note This option is not available for entries stored on the SIM card MORE create another entry under the same Name You must use a diff...

Page 101: ...r dials and connects properly Press To M Insert Pause insert a p pause character Your phone dials the preceding digits waits for the call to connect then sends the remaining digit s M Insert Wait insert a w wait character Your phone dials the preceding digits waits for the call to connect then prompts you for confirmation before it sends the remaining digit s M Insert n insert an n number characte...

Page 102: ...a voice name for a new or existing phonebook entry A voice name lets you call the phonebook entry using voice dial Note You cannot record a voice name for an entry stored on the SIM card Tip Make your recording in a quiet location Hold the phone about 4 inches 10 centimeters from your mouth and speak directly into the phone in a normal tone of voice Find the Feature M More Phonebook Action 1 Press...

Page 103: ...he voice key and say the entry s voice name in 2 seconds 6 Press and release the voice key and say the entry s name in 2 seconds to record the voice name 7 When prompted press and release the voice key and repeat the name 8 Press DONE to store the voice name Find the Feature M More Phonebook Press To 1 keypad key letter jump to entries that begin with that letter optional 2 S scroll to the entry 3...

Page 104: ...a dialing sequence longer than 32 characters Action 1 Create a phonebook entry to store the first part of the dialing sequence for example the number for your long distance service provider 2 Create a second phonebook entry to store the next part of the dialing sequence for example the country code and phone number for an international call 3 Repeat step 2 as necessary to store the entire dialing ...

Page 105: ...t phonebook entry Perform any pause or wait tasks if necessary to complete the dialing sequence Your phone returns to the idle display 2 Press M More Phonebook to re open the phonebook 3 Highlight the second phonebook entry then press M Send Tones to send the next portion of the dialing sequence 4 Repeat steps 2 and 3 as necessary to send the entire dialing sequence Find the Feature M More Phonebo...

Page 106: ...t the entries with voice name tags appear first Find the Feature M More Phonebook Press To 1 S scroll to the entry 2 M open the Phonebook Menu 3 S scroll to Delete 4 SELECT select Delete 5 YES confirm the deletion Find the Feature M More Phonebook Press To 1 M open the Phonebook Menu 2 S scroll to Setup 3 SELECT select Setup 4 S scroll to Sort by 5 CHANGE select Sort by 6 S scroll to Name Speed No...

Page 107: ...ys primary numbers only you can scroll to a name and press S left or right to view other numbers associated with the name Setting the Primary Number for a Phonebook Entry When you enter multiple phone numbers for the same name you can set one as the primary number Press To 8 CHANGE change view preference 9 S scroll to Primary Contacts or All Contacts 10 SELECT select the view preference 11 DONE se...

Page 108: ...rocedures do not delete the original entries Copying a Single Entry 3 S scroll to Set Primary 4 SELECT select Set Primary 5 S scroll to the number you want to set as the primary number 6 SELECT set the primary number Find the Feature M More Phonebook Press To 1 S scroll to the entry 2 M open the Phonebook Menu 3 S scroll to Copy Entry 4 SELECT select Copy Entry The phone displays the next availabl...

Page 109: ... speed dial location Find the Feature M More Phonebook Press To 1 M open the Phonebook Menu 2 S scroll to Copy Entries 3 SELECT select Copy Entries 4 S scroll to From start 5 CHANGE select From start 6 keypad keys enter the low speed dial number for the range of entries you want to copy 7 OK store the number 8 S scroll to From end 9 CHANGE select From end 10 keypad keys enter the high speed dial n...

Page 110: ...M card 11 OK store the number 12 S scroll to To start 13 CHANGE select To start 14 keypad keys enter the low speed dial number for the entries new location Tip Enter a speed dial number between 1 500 to copy the entries to the phone Enter 501 or higher to copy the entries to the SIM card 15 OK store the number 16 DONE copy the entries Find the Feature M More Phonebook Press To 1 M open the Phonebo...

Page 111: ...nd computer or hand held device with Starfish TrueSync software a Motorola accessory product See the TrueSync user guide for more information 2 S scroll to Phone Capacity or SIM Capacity 3 SELECT select Phone Capacity or SIM Capacity Your phone displays the phone memory meter or the number of SIM card phonebook entries available Find the Feature M Settings Initial Setup 1 Touch Dial Press To 1 S s...

Page 112: ...110 Setting Up Your Phonebook Note TrueSync software is designed to synchronize with basic features of many popular Personal Information Management PIM software and hardware products ...

Page 113: ...anges you make are saved to the current ring style Note Style represents the current ring style Activating Ringer IDs When ringer IDs are turned on your phone uses distinctive ring tones to notify you of incoming calls or messages from specific entries stored in your phonebook Find the Feature M More Ring Styles Style Detail Press To 1 S scroll to the event 2 CHANGE select the event 3 S scroll to ...

Page 114: ...tyle Setting Ringer or Keypad Volume Note Style represents the current ring style Find the Feature M More Ring Styles Style Detail Ringer IDs Press To 1 S scroll to On or Off 2 SELECT select the option Find the Feature M More Ring Styles Style Detail Press To 1 S scroll to Ring Volume or Key Volume 2 S left or right scroll to the desired volume ...

Page 115: ...c in the idle display to show an analog clock or status icon Setting the Menu View You can set your phone to display the main menu as graphic icons the default setting or as a text based list Find the Feature M More Ring Styles Style Detail Reminders Press To 1 S scroll to Beep or Vibrate to set the reminder alert type or Off to turn off all reminders 2 SELECT select the reminder alert Find the Fe...

Page 116: ...on This icon remains in the introductory menu display to provide access to additional menu features Press To 1 S scroll to Icons or List 2 SELECT select the menu view Find the Feature M Settings Personalize Main Menu Reorder Press To 1 S scroll to a menu item 2 GRAB grab the menu item 3 S move the item to a new location in the menu 4 INSERT insert the menu item ...

Page 117: ...s from the idle display Setting the Menu Language Set the language in which menu features and options are displayed Find the Feature M Settings Personalize Home Keys Press To 1 S scroll to Scroll Up Scroll Down Scroll Left Scroll Right or Left Soft Key 2 CHANGE select the icon or soft key 3 S scroll to a menu feature 4 SELECT confirm the menu feature Find the Feature M Settings Initial Setup Langu...

Page 118: ...setting All Options Reset all options back to their original factory settings except for the unlock code security code and lifetime timer Clearing All Stored Information Reset all options back to their original factory settings except for the unlock code security code and lifetime timer erase all downloaded pictures animations and Find the Feature M Settings Initial Setup Scroll Find the Feature M...

Page 119: ...ormation stored in your phone s memory including phonebook and datebook entries Once you erase the information it cannot be recovered Master clear does not delete any information stored on the SIM card Creating and Using Shortcuts Your phone includes several standard shortcuts You can create additional custom shortcuts to frequently used menu items Find the Feature M Settings Initial Setup Master ...

Page 120: ...y the shortcut name Task Shortcut Zoom in out on the phone display Press M then press and hold M within 2 seconds Change your phone s ringer alert setting Open the flip then press the down volume key at lowest volume setting to switch to vibrate call alert Press again to switch to silent call alert Press the up volume key to cycle back to vibrate alert then ring alert Display your phone number Fro...

Page 121: ...ress and hold M to open the shortcut editor 4 Press YES to view shortcut options 5 Press CHANGE to change the keypad shortcut number or Press DONE to select the default number or Press S to scroll to Voice to assign a voice shortcut 6 Press RECORD to begin recording 7 Press and release the voice key and say the shortcut s name in 2 seconds to record the shortcut name 8 When prompted press and rele...

Page 122: ... Press To 1 M open the main menu 2 a number key go to the menu item with that shortcut number Find the Feature M Shortcuts shortcut name Action 1 Press M to open the menu 2 Press and release the voice key and say the shortcut s name in 2 seconds to go to the menu item with that shortcut name Find the Feature M Shortcuts Press To 1 S scroll to the shortcut 2 M open the Shortcut Menu to perform proc...

Page 123: ...Menu can include the following options Option Description Edit Edit the shortcut Tip Use this option to delete the associated voice shortcut Reorder List Change the shortcut list order Delete Delete the shortcut Delete All Delete all shortcuts ...

Page 124: ...at all parties can speak to each other Tip Repeat steps 3 6 to add additional parties to the conference call Press To 1 keypad keys dial the first party s number 2 N call the number 3 HOLD if available or M Hold put the call on hold 4 keypad keys dial the next party s number 5 N call the number 6 LINK connect the 2 calls 7 O end the entire call ...

Page 125: ...s forward all calls If Unavailable forward calls if your phone is unavailable Detailed set different forwarding numbers if you are out of range unable to answer or busy voice calls only Off do not forward calls Find the Feature M Settings Call Forward Press To 1 S scroll to the type of calls you want to forward 2 SELECT view call forwarding details 3 S scroll to Forward 4 CHANGE select Forward 5 S...

Page 126: ...ing settings 7 S scroll to To for Detailed forwarding scroll to If Busy If No Answer or If Unreachable 8 CHANGE select To 9 keypad keys or BROWSE enter the forwarding phone number select a number from the phonebook or recent call lists 10 OK store the number 11 DONE save call forwarding settings Find the Feature M Settings Call Forward Forward Status Press To 1 S scroll to Voice Fax or Data 2 View...

Page 127: ...s Use a TSB 121 compliant cable provided by the TTY manufacturer to connect the TTY device to your phone Set the phone volume to level 4 middle setting for proper operation If you experience a high number of incorrect characters adjust the volume as necessary to minimize the error rate For optimal performance your phone should be at least 12 inches 30 centimeters away from the TTY device Placing t...

Page 128: ...age 125 Using Fixed Dialing When you turn on fixed dialing users can only call numbers stored in the fixed dial list Use this feature to limit outgoing calls to a predefined list of numbers country codes area codes or other prefixes Press To 1 S scroll to the TTY mode 2 SELECT select the TTY mode Option Description TTY Transmit and receive TTY characters VCO Receive TTY characters but transmit by ...

Page 129: ...Voice Name or Ringer ID information Using Service Dialing Dial pre programmed numbers stored on your SIM card Your service provider may program your SIM card with numbers for services such as taxi companies restaurants and hospitals Find the Feature M Settings Security Fixed Dial Press To 1 keypad keys enter your SIM PIN2 code 2 OK open the fixed dial menu 3 S scroll to On or Off 4 SELECT select O...

Page 130: ... keypress Long sends each tone for as long as you depress the key Short DTMF tones work with most automated systems Some systems such as home answering machines may require long tones for proper activation Sending DTMF Tones Using the Keypad Press the number keys to send the numbers as DTMF tones during a call To send numbers as long tones make sure that DTMF is set to Long During a call enter any...

Page 131: ... s network to the moment you end the call by pressing O This time includes busy signals and ringing The amount of network connection time you track on your resettable timer may not equal the amount of time for which you are billed by your service provider For billing information please contact your service provider directly To view a call timer Press To 1 M open the sub menu 2 S scroll to Send Ton...

Page 132: ... time spent on dialed calls since the last time you reset this timer Received Calls Approximate total time spent on calls received since the last time you reset this timer All Calls Approximate total time spent on dialed and received calls since the last time you reset this timer Lifetime Approximate total time spent on all calls on this phone You cannot reset this timer Press To 1 RESET reset the...

Page 133: ...speakerphone or headset for your phone These accessories provide alternative ways for you to use your phone without using your hands Note The use of wireless devices and their accessories may be prohibited or restricted in certain areas Always obey the laws and regulations on the use of these products Find the Feature M Settings In Call Setup In Call Timer Interval Seconds Beep at the approximate ...

Page 134: ... connected to a car kit speakerphone or headset Automatic Hands Free You can set your phone to automatically route calls to a car kit when it detects a connection Press To SPEAKER if available or M Spkrphone On activate the connected speakerphone Find the Feature M Settings Car Settings or Headset Press To 1 S scroll to Auto Answer 2 SELECT select Auto Answer 3 S scroll to On or Off 4 SELECT confi...

Page 135: ...ote This feature may not work with all car ignition switches Caution If you select Continuous the phone does not power off when you turn off the ignition Be careful not to drain your vehicle battery if you select this option Charger Time When your phone is connected to a car kit you can set it to charge itself for a specified time period after you switch Press To 1 S scroll to On or Off 2 SELECT c...

Page 136: ...ets you transfer data between your phone and a computer Palm OS compatible device or Microsoft Windows CE Pocket PC or Handheld PC device You can Synchronize phonebook and datebook information between your phone and a computer or PDA Use your phone as a modem to connect to the Internet Use your phone to send and receive data and fax calls from your computer or handheld device Find the Feature M Se...

Page 137: ...ncluded with the Motorola Original data kit See the data kit s user guide for more information Attaching the Cable Use a Motorola Original serial cable or Motorola Original USB cable to connect your phone to the external device Note Not all devices are compatible with a cable connection Check your computer or hand held device to determine the type of cable you need ...

Page 138: ...go on the detachable head and the metal shielding on the serial cable plug are both facing you 2 With the Motorola logo and the phone both facing you plug the detachable head into the phone s accessory connector port 3 Plug the other end of the cable into the serial interface connection on the device and tighten the screws if present ...

Page 139: ... TrueSync user guide for more information Note TrueSync software is designed to synchronize with basic features of many popular Personal Information Management PIM software and hardware products Action 1 Plug the end of the cable with the Motorola logo into the phone s accessory connector port Make sure that the logo and the phone are both facing you 2 Plug the other end the USB connection into th...

Page 140: ...r fax call arrives and transfers the call to the connected device Use the application running on the device to answer the call Action 1 Make sure that the phone is connected and powered on 2 Open the application such as dial up networking or fax on your computer and place the call through the application Note You cannot dial data or fax numbers through your phone s keypad You must dial them throug...

Page 141: ...a fax to the same phone number within the same call Connect to the device that will send the fax and do the following Press To 1 keypad keys enter the phone number 2 M open the Dialing Menu 3 S scroll to Talk Then Fax 4 SELECT select Talk Then Fax Your selection applies to the next call only 5 N make the call Speak and when ready initiate the fax transfer on the connected device When the transfer ...

Page 142: ...bout the current network change how your phone searches for a network specify your preferred networks and activate alerts that indicate when a call is dropped or network registration changes Monitoring Battery Charge To view a detailed battery charge meter Find the Feature M Settings Network Find the Feature M Settings Phone Status Battery Meter ...

Page 143: ...review datebook events Week View The datebook initially displays a calendar for the week Lines or filled boxes indicate scheduled events Find the Feature M More Datebook 6 OCT 12 OCT VIEW EXIT e V 5 7 AM 10 AM 1 PM 4 PM S S F T T W M Go to selected day One hour event Days of week press S left or right to select Full day 12 hour event Exit datebook Untimed event 12 hour window Week press S up or do...

Page 144: ...atus 1 00A presen 3 00A weekly V 5 Show event details Down scroll arrow Reminder alarm Events Day of week Untimed event Return to previous screen Press M to open Datebook Menu VIEW BACK e ATHU 8 00am Marie mtg for status 1 hrs A10 min before None V 5 EDIT BACK e Edit event Reminder alarm Duration Event details Return to previous screen Repeat interval Day and time Alarm time Press M to open Datebo...

Page 145: ...be turned on for the reminder alarm to sound Find the Feature M More Datebook day M New Press To 1 CHANGE select Title 2 keypad keys enter a title for the event Tip Press M to select a text entry mode See page 36 3 OK store the event title 4 S scroll to other fields and enter information as necessary You can set start time duration date repeat interval and reminder alarm 5 DONE store the event ...

Page 146: ...t 4 VIEW display the event view 5 EDIT edit the event 6 S scroll to the information you want to change 7 CHANGE edit the information 8 keypad keys enter new information 9 DONE store the information Find the Feature M More Datebook Press To 1 S left or right scroll to the day 2 VIEW display the day view 3 S scroll to the event 4 M open the Datebook Menu 5 S scroll to Copy 6 SELECT copy the event ...

Page 147: ...o the right move to month day and year 10 DONE save the copy of the event 11 S scroll to and edit event information if necessary 12 DONE store the information Find the Feature M More Datebook Press To 1 S left or right scroll to the day 2 VIEW display the day view 3 S scroll to the event 4 M open the Datebook Menu 5 S scroll to Delete 6 SELECT select Delete 7 YES confirm the deletion Press To ...

Page 148: ...nt reminder the next one is displayed Changing the Datebook Setup You can change the datebook s daily start time and set the length of time that events are stored Synchronizing with TrueSync Software You can synchronize datebook entries between your phone and computer or hand held device with Starfish TrueSync software a Motorola accessory product See the TrueSync user guide for more information P...

Page 149: ...or day view Setting the Alarm Find the Feature M More Datebook M Alarm Clock Press To 1 CHANGE select Start 2 S or keypad keys enter the alarm activation time 3 DONE store the time 4 S scroll to other fields and enter information as necessary You can set date title and repeat interval 5 S scroll to the ã alarm indicator 6 CHANGE select ã 7 S scroll to On to activate the alarm or Off to turn off th...

Page 150: ...rt setting for the current ring style and displays the time and alarm title The alarm is programmed to ring for 30 minutes or until you perform one of the following operations Voice Records You can use the voice records feature to record personal messages and phone calls on your phone Creating a Voice Record Use this procedure to create a voice record from the idle display or to record a phone cal...

Page 151: ...s regarding privacy and recording of conversations Tip Make your recording in a quiet location Hold the phone about 2 inches 10 centimeters from your mouth and speak directly into the phone in a normal tone of voice Action 1 Press and hold the voice key The phone sounds an alert tone and begins recording 2 Speak your voice record 3 Release the voice key to stop recording ...

Page 152: ...while taking a call It will not be transmitted to the other party Find the Feature M Voice Records Find the Feature M Voice Records Press To 1 S scroll to the voice record 2 PLAY play the voice record Voice Records 6 2 20pm 4 01 5 4 05pm 3 31 4 4 00pm 3 31 3 11 05am 3 31 2 9 00am 3 31 1 7 15pm 3 30 f V 5 Down scroll arrow Locked voice record Return to previous screen Press M to open Voice Records ...

Page 153: ...ck screen is displayed as the voice record plays Voice Record 3 Indicates played Return to previous screen Voice record number Press S right to fast forward Erase voice record Press M to open Voice Records Menu Press S left to rewind V 5 DELETE SAVE e ...

Page 154: ...ce record Press left to rewind 3 seconds Press left and hold to rewind to beginning Press right to fast forward 3 seconds Press right and hold to fast forward to end When playback is complete press right to restart Press any number key to alternately stop start playback Stop playback and go to Voice Records Menu Stop playback and return to voice record list If voice record is locked stop playback ...

Page 155: ...Press To 1 S scroll to the voice record 2 M open the Voice Records Menu 3 S scroll to Lock or Unlock 4 SELECT lock or unlock the voice record Press To 1 M open the Voice Records Menu 2 S scroll to Lock or Unlock 3 SELECT lock or unlock the voice record Find the Feature M Voice Records Press To 1 S scroll to the voice record 2 M open the Voice Records Menu 3 S scroll to Delete or Delete All ...

Page 156: ...converter 4 SELECT select the highlighted option The phone displays Delete Voice Record X or Delete All Voice Records 5 YES or NO confirm the deletion cancel deletion Press To Calculator 0 C Selected function appears here Perform highlighted function Press M to open Calculator Menu Exit calculator Entered number Press S to highlight a function X MR MS MC V 5 SELECT EXIT e ...

Page 157: ...erform the function Function Description Insert a decimal point C Clear the calculation CE Clear entry replaces C when you enter subsequent values in a calculation Add Subtract x Multiply Divide MS Store the value in memory overwrites values already stored MC Clear the value stored in memory MR Replace the displayed value with the value stored in memory Calculate the result Divide the displayed va...

Page 158: ...e exchange rate Change the entry s sign positive negative Find the Feature M Calculator M Exchange Rate Press To 1 number keys enter the exchange rate 2 OK store the exchange rate 3 number keys enter the amount to convert amount to multiply by the exchange rate 4 S highlight the function 5 SELECT perform the conversion Function Description ...

Page 159: ...e Your SIM card PIN code is given to you by your service provider Unblock the SIM Card PIN Code If you enter an incorrect SIM card PIN code 3 times in a row your SIM card is disabled and your phone displays SIM Blocked You must enter a PIN unblocking key PUK code which you can obtain from your service provider Find the Feature M Settings Security SIM PIN Press To 1 S scroll to On or Off 2 SELECT s...

Page 160: ...protected features are disabled and your phone displays SIM Blocked when you try to use a PIN2 feature You must enter a PIN2 Press To 1 0 5 open the PIN unblocking editor 2 keypad keys enter the PUK code 3 OK submit the PUK code 4 keypad keys enter a new SIM card PIN code Note The SIM PIN code must be between 4 and 8 digits in length 5 OK assign the new SIM PIN code 6 keypad keys re enter the new ...

Page 161: ...e to use them Press To 1 0 5 2 open the PIN2 unblocking editor 2 keypad keys enter the PUK2 code 3 OK submit the PUK2 code 4 keypad keys enter a new SIM card PIN2 code Note The SIM PIN2 code must be between 4 and 8 digits in length 5 OK assign the new SIM PIN2 code 6 keypad keys re enter the new SIM PIN2 code 7 OK confirm the new SIM PIN2 code and unblock PIN2 features Find the Feature M Settings ...

Page 162: ...y Press To 1 keypad keys enter your unlock code 2 OK open the lock application menu 3 S scroll to the application 4 CHANGE select the application 5 S scroll to Locked or Unlocked 6 SELECT select Locked or Unlocked ...

Page 163: ...d by a GPRS indicator in the idle display that disappears when you start a micro browser session If you see a W connected call indicator during a micro browser session your phone is using a standard voice channel connection The type of network connection your phone uses depends on your service provider s network Your network connection charges may vary depending on the type of connection used Star...

Page 164: ...n download a picture animation or ring tone from a Web page be selecting its link A picture or animation is displayed when downloading is complete A ring tone begins to play when downloading is complete Press To 1 S scroll to a bookmark service or application 2 SELECT select the item Press To S scroll through text or highlight a selectable item SELECT select the highlighted item keypad keys follow...

Page 165: ... of the animation displays For more information about using pictures and animations see pages 71 and 170 Storing a Ring Tone You can store a ring tone on your phone and set it as an event alert Press To 1 STORE view storage options 2 S scroll to Set as Wallpaper or Set as Screen Saver 3 SELECT store the file and optionally set it as your wallpaper or screen saver image Press To 1 STORE view storag...

Page 166: ...ou must configure the following settings Contact your service provider to obtain the following information if necessary Actual field names and values may vary depending on the technologies available 3 SELECT select the option If you select Store Only the procedure is complete If you select Set As Ring Tone your phone displays Set As Which and lists the events for which you can set an alert 4 S scr...

Page 167: ...WAP Port 2 secondary WAP port number Timeout time at which the phone exits the micro browser application when no keypress activity is detected CSD No 1 primary phone number to use to set up a CSD connection User Name 1 user name for primary CSD number Password 1 password for primary CSD number Speed Bps 1 connection speed for primary CSD number Line Type 1 line type modem or ISDN for primary CSD n...

Page 168: ...d applications are stored in the Games Apps folder on your phone Downloading an Application With the Micro Browser Password 2 password for secondary CSD number Speed Bps 2 connection speed for secondary CSD number Line Type 2 line type modem or ISDN for secondary CSD number GPRS APN GPRS access point name the name of the WAP service provider User Name user name for GPRS APN connection Password pas...

Page 169: ...t http www hellomoto com Check the Web Sessions folder on your phone for additional Web sites with downloadable Java applications Launching a Java Application Press To 1 S scroll to the application 2 SELECT view the application details 3 DWNLOAD download the application Find the Feature M More Games Apps Press To 1 S scroll to the application 2 SELECT launch the application or open the list of app...

Page 170: ...ce provider to obtain the DNS IP address if necessary Approving a Network Connection When a Java application tries to establish a network connection your phone prompts you to approve the connection To automatically approve network connections for Java applications Find the Feature M Settings Java Tools DNS IP Press To 1 keypad keys enter the DNS IP address 2 OK save the IP address Find the Feature...

Page 171: ...le for Java applications Find the Feature M More Games Apps Press To 1 S scroll to the application 2 M open the application manager menu 3 S scroll to a menu option 4 SELECT select the option to perform procedures as described in the following list Option Description View Details Display the suite name vendor version number of apps flash usage and memory requirements Delete Delete the suite Find t...

Page 172: ...S scroll through information as described in the following list 2 OK close the display Option Displays CLDC Version Your phone s connected limited device configuration version MIDP Version Your phone s mobile information device profile version Data Space both Java and non Java data space Memory available for application data such as game scores or application settings and for downloaded graphics a...

Page 173: ...nd animations Downloading Pictures To download a picture from the micro browser see page 162 To download a picture from a text message see page 75 Managing Pictures Note Your phone may include predefined images These images are identified by a ë predefined object indicator You cannot rename delete or view details about predefined images Find the Feature M Media Center Picture Viewer Press To 1 S s...

Page 174: ...see page 51 and page 52 2 SELECT view the picture 3 S up or down or DETAILS or M view the previous next picture view picture information open the Picture Viewer Menu to perform other procedures Option Description Details View picture information Set as Wallpaper Set the picture as your phone s wallpaper image Set as Screen Saver Set the picture as your phone s screen saver image Rename Rename the ...

Page 175: ...you want Press the keypad keys to set note length enter rests and enter or edit note information If necessary press a keypad key multiple times to cycle through its available options Find the Feature M Media Center My Tones New Tone Press To 1 CHANGE select Notes 2 S up or down or keypad keys enter notes see following section 3 OK store the notes 4 CHANGE select Name 5 keypad keys enter the name f...

Page 176: ...and length modifier optional Octave Enter before a number to identify it as an octave value Octave information 0 to 8 must come before the note If you do not specify an octave the note is played as an octave 4 note Note Octaves 2 through 6 cover the full range of notes currently available on your phone Octaves 0 1 duplicate the notes in octaves 5 6 and octaves 7 8 duplicate the notes in octaves 2 ...

Page 177: ...rest If you do not specify a length a quarter note length 2 is appended to the note If needed you can enter an optional length modifier or or after the length character Key Display Description 0 sharp flat 2 a note A b note B c note C 3 d note D e note E f note F 4 g note G 7 r rest Key Display Description 0 0 whole note 1 1 half note 2 2 quarter note 3 3 eighth note 4 4 sixteenth note 5 5 1 32 no...

Page 178: ...o move to the next position 2 Press S to scroll down to 3f The phone adds a 2 after each note you enter to identify it as a quarter note 3 Press 7 to enter a rest character r 4 Press S to scroll up to 3a 5 Press S to scroll up to 4c 6 Press M Play All to play the tone Find the Feature M Media Center My Tones Press To 1 S scroll to the tone 2 M open the Tone Menu 3 S scroll to Play Key Display Desc...

Page 179: ...urn to my tones list Find the Feature M Media Center My Tones Press To 1 S scroll to the tone 2 EDIT open the tone details 3 S scroll to Notes 4 CHANGE select Notes 5 S left or right move the cursor to the right of the note information you want to edit 6 DELETE delete note information 7 S up or down or keypad keys enter new note information 8 OK store new note information 9 DONE save your changes ...

Page 180: ...r application or from a text message To download tones from the micro browser see page 162 To download tones from a text message see page 75 Send Ring Tones You can send ring tones to other wireless phone users To insert a ring tone in a text message see page 71 Find the Feature M Media Center My Tones Press To 1 S scroll to the tone 2 M open the Tone Menu 3 S scroll to Delete 4 SELECT select Dele...

Page 181: ...t least 1 segment showing If it does not recharge your battery See page 19 Do you have a valid SIM card inserted in your phone If necessary turn off your phone and make sure that you have inserted a valid SIM card See page 16 Does the handset have a signal Do you see 0in the display The signal strength indicator should have at least 1 segment showing 1 If it does not move to an area with a stronge...

Page 182: ... Dropping your phone getting it wet or using a non Motorola battery or battery charger can damage the phone The phone s limited warranty does not cover liquid damage or damage caused from using non Motorola accessories Was a non Motorola battery or battery charger used Problem Solution My phone was stolen To whom should I report this Report a stolen phone to the police and to your service provider...

Page 183: ... card may be incorrectly inserted Check the SIM card to make sure that it is inserted properly See page 16 The display says SIM Blocked How do I unblock my SIM card Call your service provider the company that sends you your monthly wireless service bill to obtain the PIN unblocking key PUK code See page 157 The display says Enter Unlock Code How do I unlock my phone Enter the factory preset unlock...

Page 184: ...alert see page 111 I tried to place a call and heard an alternating high low tone Your call did not reach the wireless system You may have dialed the number too soon after turning the phone on Wait until the display shows the name of your service provider before making a call I cannot send receive calls Make sure that you have a phone signal the signal strength indicator should have at least 1 seg...

Page 185: ...all buildings I cannot hear others on my phone While on a call press the upper volume key Your phone display should show the volume increasing Also make sure that your phone s earpiece is not blocked by its carrying case I cannot open my text message inbox Before you can use text messages you must set up the message inbox See page 66 How do I see the calls I sent or received To see the most recent...

Page 186: ... to scroll to Long or Short 3 Press SELECT to select it My phone s display is too dark Use the Contrast feature to change the level of contrast in your display See page 53 You can also use the Backlight feature to change the length of time that the display backlight stays on See page 53 My battery didn t last as long as I expected What can I do to extend battery life Your battery s performance is ...

Page 187: ...e phone to detect your TTY device See page 125 I plugged the data cable into my phone but my phone did not beep How do I know if the data cable is ready to go The beep indicates that you are set up correctly If you did not hear a beep make sure that both ends of the data cable are connected the smaller end to your phone and the larger end to your computer Also your computer may have deactivated th...

Page 188: ...9200 Kbps 19200 Kbps is the data transfer rate of the connection between your computer and the phone in a standard CSD Circuit Switch Data connection The rate of the connection between your phone and the network is displayed on your phone and will be either 14400 or 9600 Kbps Note A GPRS connection may have a higher data transfer rate I can t end my data call by closing the application on my compu...

Page 189: ... Not Available You may be in an area without service or you may be connected to a network that does not support Internet access I launched the micro browser but the display says Server Not Responding Try again in a few minutes The servers may be temporarily busy Problem Solution ...

Page 190: ... Canada is 1 6 W kg 1 Tests for SAR are conducted using standard operating positions accepted by the FCC and by Industry Canada with the phone transmitting at its highest certified power level in all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the phone while operating can be well below the maximum value This is because the pho...

Page 191: ...ternet Association CTIA Web site http phonefacts net or the Canadian Wireless Telecommunications Association CWTA Web site http www cwta ca 1 In the United States and Canada the SAR limit for mobile phones used by the public is 1 6 watts kg W kg averaged over one gram of tissue The standard incorporates a substantial margin of safety to give additional protection for the public and to account for ...

Page 192: ... high levels of RF can produce biological damage through heating effects this is how your microwave oven is able to cook food However it is not known whether to what extent or through what mechanism lower levels of RF might cause adverse health effects as well Although some research has been done to address these questions no clear picture of the biological effects of this type of radiation has em...

Page 193: ...ults A few animal studies however have suggested that low levels of RF could accelerate the development of cancer in laboratory animals In one study mice genetically altered to be predisposed to developing one type of cancer developed more than twice as many such cancers when they were exposed to RF energy compared to controls There is much uncertainty among scientists about whether results obtain...

Page 194: ...rchers conducted a large battery of laboratory tests to assess the effects of exposure to mobile phone RF on genetic material These included tests for several kinds of abnormalities including mutations chromosomal aberrations DNA strand breaks and structural changes in the genetic material of blood cells called lymphocytes None of the tests showed any effect of the RF except for the micronucleus a...

Page 195: ...likely to be on the side of the head where the mobile phone was used Because this occurred in only a small number of cases the increased likelihood was too small to be statistically significant 4 In summary we do not have enough information at this point to assure the public that there are or are not any low incident health problems associated with use of mobile phones FDA continues to work with a...

Page 196: ...sored by industry will begin to generate this type of information What is FDA s role concerning the safety of mobile phones Under the law FDA does not review the safety of radiation emitting consumer products such as mobile phones before marketing as it does with new drugs or medical devices However the agency has authority to take action if mobile phones are shown to emit radiation at a level tha...

Page 197: ...what can concerned individuals do If there is a risk from these products and at this point we do not know that there is it is probably very small But if people are concerned about avoiding even potential risks there are simple steps they can take to do so For example time is a key factor in how much exposure a person receives Those persons who spend long periods of time on their hand held mobile p...

Page 198: ...e can I find additional information For additional information see the following Web sites Federal Communications Commission FCC RF Safety Program select Information on Human Exposure to RF Fields from Cellular and PCS Radio Transmitters http www fcc gov oet rfsafety World Health Organization WHO International Commission on Non Ionizing Radiation Protection select Qs As http www who int emf United...

Page 199: ...Annual Meeting of the Environmental Mutagen Society March 29 1999 Washington D C and personal communication unpublished results 3 Preece AW Iwi G Davies Smith A Wesnes K Butler S Lim E and Varey A Effect of a 915 MHz simulated mobile phone signal on cognitive function in man Int J Radiat Biol April 8 1999 4 Hardell L Nasman A Pahlson A Hallquist A and Mild KH Use of cellular telephones and the ris...

Page 200: ...free from defects in materials and workmanship under normal consumer usage for the period s outlined below This limited warranty is a consumer s exclusive remedy and applies as follows to new Motorola Products Accessories and Software purchased by consumers in the United States or Canada which are accompanied by this written warranty Products and Accessories Products Covered Length of Coverage Pro...

Page 201: ...g the Product or Accessory to abnormal usage or conditions or d other acts which are not the fault of Motorola are excluded from coverage Use of Non Motorola Products and Accessories Defects or damage that result from the use of Non Motorola branded or certified Products Accessories Software or other peripheral equipment are excluded from coverage Monaural Headsets Ear buds and boom headsets that ...

Page 202: ...e with the Products Accessories or Software is excluded from coverage Software Exclusions Software Embodied in Physical Media No warranty is made that the software will meet your requirements or will work in combination with any hardware or software applications provided by third parties that the operation of the software products will be uninterrupted or error free or that all defects in the soft...

Page 203: ...s Accessories or Software at your expense to a Motorola Authorized Repair Center To obtain service you must include a a copy of your receipt bill of sale or other comparable proof of purchase b a written description of the problem c the name of your service provider if applicable d the name and location of the installation facility if applicable and most importantly e your address and telephone nu...

Page 204: ...LL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages or limitation on the length of an implied warranty so the above limitations or exclusions may not apply to you This warranty gives you specific legal rights and you may also have other rights that vary from state to state or from one jurisdi...

Page 205: ... receipt to confirm warranty status Thank you for choosing a Motorola product Export Law Assurances This product is controlled under the export regulations of the United States of America and Canada The Governments of the United States of America and Canada may restrict the exportation or re exportation of this product to certain destinations For further information contact the U S Department of C...

Page 206: ...1 76 163 172 answering a call 25 50 application locking and unlocking 159 appointments See datebook B backlight 53 banner graphic 113 battery charging 19 extending battery life 20 44 52 53 54 116 installing 18 level indicator 20 28 30 meter 140 block cursor 35 38 browse text mode 36 browser alerts 78 browser See micro browser C calculator 154 calendar See datebook call adding digits after phone nu...

Page 207: ...d call 99 calling line identification See caller ID car kit 131 character chart 39 chat 79 clock illustration 27 setting 49 clock turning on off 113 codes changing 47 default 24 46 47 forgetting 47 color setting 53 computer connecting to phone 135 synchronizing data 109 137 146 conference call 122 contrast setting 53 convertible covers 22 currency converter 156 cursor 35 38 customizing the menu 11...

Page 208: ...eting 90 draft 88 inbox setup 84 locking 90 message status 89 outbox 89 personal folders 94 phone number calling 93 quick note 88 reading 90 receiving 89 reminders 89 sending 87 93 sending manually 92 email address storing in phonebook 97 emergency number 57 end key 1 25 31 ending a call 25 Enter Unlock Code message 46 48 event alert 111 exchange rate calculating 156 external device connecting to ...

Page 209: ...nceling 57 forwarding 123 Incoming Call message 56 indicators active line 28 29 battery level 20 28 30 GPRS 28 161 in use 28 29 loud ring style 30 49 menu 27 message waiting 28 30 73 78 89 missed call 60 phonebook number type 96 ring style 28 30 roam 28 29 signal strength 28 silent alert 30 silent ring style 30 50 soft ring style 30 49 text entry mode 28 29 vibrate and ring style 30 50 vibrate sty...

Page 210: ... 45 SIM card 157 Low Battery message 30 M making a call 25 master clear 116 master reset 116 memory available 170 Memory is Full message 73 80 90 menu animation 116 entering text 34 36 44 icons changing in idle display 115 icons converting to text 113 icons described 27 language setting 115 lists 33 navigating 30 31 personalizing 114 scroll behavior 116 using features 33 view changing 113 wrap aro...

Page 211: ...61 Web sessions 164 microphone 1 missed call indicator 60 Missed Calls message 60 my telephone number 4 26 49 my tones 173 N network settings 140 notepad 60 number storing in phonebook 97 storing your number 49 viewing your number 4 26 numeric text mode 36 O 1 touch dial setting preference 109 using 62 optional accessory defined 16 optional feature defined 16 outbox 72 89 P passwords See codes pau...

Page 212: ...ers 61 international access code 58 long numbers storing 102 redialing 55 storing in phonebook 97 storing your number 49 viewing your number 4 26 phonebook attaching 2 numbers 60 attaching two numbers 61 capacity checking 108 copying entries 106 creating an entry 97 deleting an entry 104 dialing a number 101 editing an entry 103 email address storing 97 entry details 96 long numbers 102 menu featu...

Page 213: ...ed calls list 58 recent calls 58 redial busy number 55 reminders chat message 82 datebook 143 146 defined 113 email message 89 text message 73 turning on off 113 right soft key functions 1 28 31 personalizing 115 ring alert creating 173 setting 77 111 163 turning off 24 26 57 ring style personalizing 111 setting 24 49 ring style indicator 30 ring style indicators 28 50 ring tone creating 173 downl...

Page 214: ...ng 16 locking 157 PIN code entry 24 PIN code changing 47 PIN2 code changing 47 precautions 17 service phone numbers 127 SIM Blocked message 24 157 158 SIM Disabled message 158 unblocking 157 SIM Disabled message 158 SIM PIN code changing 47 defined 157 entering 157 unblocking 157 SIM PIN2 code changing 47 entering 127 unblocking 158 SMS See message soft keys functions 28 31 illustration 1 labels 2...

Page 215: ... keypad 44 entry mode changing 36 flashing cursor 35 38 iTAP software predictive text entry 39 numeric mode 36 symbol chart 43 symbol mode 43 44 tap method 36 text entry mode indicator 28 29 text mode changing 36 time setting 49 timers 129 transfer a call 65 travel charger 20 TrueSync 109 137 146 TTY device 125 U unblocking the SIM card 157 unlock application 159 phone 45 unlock code bypassing 47 ...

Page 216: ...ce name dialing 101 indicator 96 recording 100 voice record creating 148 playing 150 voice shortcut 118 voicemail 62 voicemailmessageindicator 30 63 volume earpiece 24 keypad 112 ringer 24 112 volume keys 1 24 W wait character 99 wallpaper 51 76 163 172 warranty 198 Web pages 161 Web sessions 164 WebAccess menu feature icon 27 Z zooming in out 53 U S patent Re 34 976 ...

Page 217: ... phones one that every user must uphold When driving a car driving is your first responsibility If you find it necessary to use your wireless phone while behind the wheel of a car practice good common sense and remember the following tips 1 Get to know your Motorola wireless phone and its features such as speed dial and redial If available these features help you to place your call without taking ...

Page 218: ...hone numbers while driving Jotting down a to do list or going through your address book takes attention away from your primary responsibility driving safely 6 Dial sensibly and assess the traffic if possible place calls when you are not moving or before pulling into traffic Try to plan calls when your car will be stationary If you need to make a call while moving dial only a few numbers check the ...

Page 219: ...uld want others to do for you 10 Call roadside assistance or a special non emergency wireless assistance number when necessary If you see a broken down vehicle posing no serious hazard a broken traffic signal a minor traffic accident where no one appears injured or a vehicle you know to be stolen call roadside assistance or other special non emergency wireless number Wherever wireless phone servic...

Page 220: ...reless telephones and their accessories in the areas where you drive Always obey them The use of these devices may be prohibited or restricted in certain areas For more information please call 1 888 901 SAFE or visit the CTIA Web site at www wow com com ...

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