Motorola Symbol DS9808-DL00007C1WR Manual Download | Manualshive

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Chapter 1 Getting Started

Introduction

The Symbol DS9808-R digital scanner combines 1D and 2D bar code scanning and superior RFID tag reading and
transfer with a light-weight, hands-free/hand-held design. The digital scanner’s built-in stand seamlessly
accommodates both counter-top and hand-held use. Whether in hands-free (presentation) or hand-held mode, the
digital scanner ensures comfort and ease of use for extended periods of time.

Figure 1-1

Symbol DS9808-R Digital Scanner

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Summary of Contents for Symbol DS9808-DL00007C1WR

Page 1: ...Symbol DS9808 R Product Reference Guide Supplement ...

Page 2: ......

Page 3: ...Symbol DS9808 R Product Reference Guide Supplement 72E 132822 01 Revision A April 2010 ...

Page 4: ...ola The user agrees to maintain Motorola s copyright notice on the licensed programs delivered hereunder and to include the same on any authorized copies it makes in whole or in part The user agrees not to decompile disassemble decode or reverse engineer any licensed program delivered to the user or any portion thereof Motorola reserves the right to make changes to any software or product to impro...

Page 5: ...iii Revision History Changes to the original manual are listed below Change Date Description 01 Rev A 4 2010 Initial release ...

Page 6: ...iv Symbol DS9808 R Product Reference Guide Supplement ...

Page 7: ...tal Scanner 1 2 Connecting the Interface Cable 1 2 Connecting to a USB Interface 1 3 Connecting to an RS 232 SSI Interface 1 4 Connecting to an IBM 468X 469X Interface 1 5 Chapter 2 Data Capture Introduction 2 1 Beeper Definitions 2 2 LED Definitions 2 4 Reading RFID Tags 2 5 Hands Free RFID 2 5 Hand Held RFID 2 6 RFID Reading Recommendations 2 6 Chapter 3 RFID Preferences Introduction 3 1 Scannin...

Page 8: ...4 SSI Interface Introduction 4 1 Simple Serial Interface Default Parameters 4 2 SSI Host Parameters 4 3 Baud Rate 4 3 Parity 4 4 Check Parity 4 5 Software Handshaking 4 5 Host RTS Line State 4 6 Decode Data Packet Format 4 6 Host Serial Response Time out 4 7 Host Character Time out 4 8 Multipacket Option 4 9 Interpacket Delay 4 10 Event Reporting 4 11 Decode Event 4 11 Boot Up Event 4 12 Parameter...

Page 9: ... to the DS9808 series of products refer to the Product Reference Guide Configurations This guide addresses the following DS9808 R configurations Configuration Scan Range DL Parsing RFID Availability DS9808 SR00007C1WR Standard No 902 928 Mhz United States DS9808 SR00007C2WR Standard No 902 928 Mhz Canada Mexico DS9808 DL00007C1WR Standard Yes 902 928 Mhz United States DS9808 LR20007C1WR Long No 90...

Page 10: ...otorola sales representative for the latest information on availability in your country Configuration Countries Supported DS9808 SR00007C1WR United States DS9808 SR00007C2WR Canada Mexico DS9808 DL00007C1WR United States DS9808 LR20007C1WR United States DS9808 LR20007C2WR Canada Mexico DS9808 LL20007C1WR United States DS9808 Model Can be upgraded to DS9808 LR20007CRWR DS9808 LR20007C1WR DS9808 LR2...

Page 11: ...ramming bar codes for selecting these features Chapter 4 SSI Interface describes how to set up the RFID digital scanner with a Simple Serial Interface SSI host Chapter 5 Advanced Data Formatting briefly describes ADF a means of customizing data before transmission to the host device and includes a reference to the ADF Programmer Guide Chapter 6 Maintenance Technical Specifications provides informa...

Page 12: ...ures appear as numbered lists Throughout the programming bar code menus asterisks are used to denote default parameter settings Related Documents Symbol DS9808 Product Reference Guide p n 72E 112999 xx provides detailed setup and programming information for the Symbol DS9808 digital scanner Symbol DS9808 R Quick Start Guide p n 72 125703 xx provides general information for getting started with the...

Page 13: ...ersion number Motorola responds to calls by e mail telephone or fax within the time limits set forth in service agreements If your problem cannot be solved by Motorola Enterprise Mobility Support you may need to return your equipment for servicing and will be given specific directions Motorola is not responsible for any damages incurred during shipment if the approved shipping container is not use...

Page 14: ...xii Symbol DS9808 R Product Reference Guide Supplement ...

Page 15: ...ding and transfer with a light weight hands free hand held design The digital scanner s built in stand seamlessly accommodates both counter top and hand held use Whether in hands free presentation or hand held mode the digital scanner ensures comfort and ease of use for extended periods of time Figure 1 1 Symbol DS9808 R Digital Scanner ...

Page 16: ...uide for more information USB Standard RS 232 IBM 468X 469X Simple Serial Interface SSI RFID configuration only Setting Up the Digital Scanner Connecting the Interface Cable 1 Plug the interface cable modular connector into the cable interface port on the bottom of the digital scanner s base Figure 1 2 Installing the Interface Cable 2 Gently tug the cable to ensure the connector is secure NOTE Dif...

Page 17: ...e 1 Plug the USB interface cable series A connector in the USB host or hub or plug the Plus Power connector into an available port on the IBM SurePOS terminal 2 If not using a PowerPlus cable connect external power a Plug the power supply adapter cable into the power jack on the interface cable b Connect the other end of the power supply adapter cable to the power supply c Plug the power supply in...

Page 18: ... to an RS 232 SSI Interface 1 Connect the RS 232 SSI interface cable to the serial port on the host 2 Connect the power supply adapter cable to the serial connector end of the interface cable 3 Connect the other end of the power supply adapter cable to the power supply 4 Plug the power supply into an AC outlet Figure 1 5 RS 232 Direct Connection 5 Select the RS 232 host type by scanning the approp...

Page 19: ...nect the power supply adapter cable to the power jack on the interface cable b Connect the other end of the power supply adapter cable to the power supply c Plug the power supply into an AC outlet Figure 1 6 IBM 468X 469X Connection 3 Select the port address by scanning the appropriate bar code from Symbol DS9808 Product Reference Guide IBM 46XX Interface Cable IBM 46XX Interface Cable Power Suppl...

Page 20: ...1 6 Symbol DS9808 R Product Reference Guide Supplement ...

Page 21: ... Capture Introduction This chapter provides beeper and LED definitions and techniques involved in reading RFID tags Figure 2 1 Parts RFID Scan Window Trigger A LED Interface cable port RFID LED RFID Module Trigger B ...

Page 22: ...RFID Medium high two tone beep An RFID tag was read if RFID read beeper is enabled High medium low low beeps Unexpected RFID indication Image Capture Low beep Snapshot mode started or completed High low beeps Snapshot mode timed out Parameter Menu Scanning Low high beeps Input error incorrect bar code programming sequence or Cancel scanned High low beeps Keyboard parameter selected Enter value usi...

Page 23: ...high beeps Flushing an already empty MPDF buffer Host Specific USB only 4 short high beeps The digital scanner has not completed initialization Wait several seconds and scan again Low medium high beeps upon scanning a USB device type Communication with the host must be established before the digital scanner can operate at the highest power level Low medium high beeps occur more than once The USB h...

Page 24: ...Hands Free Presentation Scanning Standard Use Green The scanner is on and ready to scan Momentarily Off A bar code was successfully decoded or an RFID tag was read Red Transmission error conversion or format error or RS 232 receive error Off No power is applied to the digital scanner or the scanner is in low power mode RFID LED on the RFID module Off The RFID module is inactive On The RFID module ...

Page 25: ...ssage bar code All criteria or actions cleared for current rule continue entering rule Delete last saved rule The current rule is left intact All rules deleted Blinking Green Enter another criterion or action or scan the Save Rule bar code Green after Blinking Rule saved Rule entry mode exited Cancel rule entry Rule entry mode exited because of an error or the user asked to exit rule entry Red Out...

Page 26: ...ing Recommendations When holding the digital scanner don t allow your fingers to get any closer to the antenna structure in the base than necessary This can shield the tag from the RFID reader and reduce performance When reading multiple items it is highly recommended to pass one item at a time past the digital scanner While you can pass many items at a time by the digital scanner it can be diffic...

Page 27: ...anner If not using a USB cable select a host type after the power up beeps sound Refer to the Symbol DS9808 Product Reference Guide for specific host information This is only necessary upon the first power up when connecting to a new host To return all features to default values scan the Set Default parameter in the Symbol DS9808 Product Reference Guide Throughout the programming bar code menus as...

Page 28: ...fault values in memory To recall the default parameter values scan the Set Default parameter in the Symbol DS9808 Product Reference Guide Table 3 1 RFID Preferences Parameter Defaults Parameter Parameter Number Default Page Number RFID Preferences Multifunction Triggering Single Trigger 3 4 Trigger A F1h 77h Laser Preferred Decoding 3 4 Trigger B F1h 78h RFID Reading 3 6 Trigger A B F1h 79h Ignore...

Page 29: ...nd Held Mode F1h C7h Level 5 3 22 RFID Antenna Power in Hands Free Mode F1h C8h Level 5 3 24 RFID Hands Free Idle Timeout F1h C9h 5 Minutes 3 26 Table 3 1 RFID Preferences Parameter Defaults Continued Parameter Parameter Number Default Page Number ...

Page 30: ... Reference Guide for more information DS9808 SR DL models do not support this option Imager Decoding Programs the trigger for decoding using the imager engine RFID Reading Programs the trigger for reading RFID tags Imager Plus RFID A trigger pull attempts decode using the imager engine and turns on the optional RFID reader if available to read RFID tags Laser Preferred Plus RFID A trigger pull att...

Page 31: ...nnot set Trigger A to RFID Reading if Trigger B is set to either RFID Reading or Set to Trigger A Value In addition laser options are not available for DS9808 SR DL models Laser Preferred Decoding 00h Imager Decoding 01h RFID Reading 02h Imager Plus RFID 03h Laser Preferred Plus RFID 04h Laser Only Decoding 06h ...

Page 32: ...ng or Set to Trigger A Value if Trigger A is set to RFID Reading In addition laser options are not available for DS9808 SR DL models Laser Preferred Decoding 00h Imager Decoding 01h RFID Reading 02h Default when used with RFID Imager Plus RFID 03h Laser Preferred Plus RFID 04h Set to Trigger A Value 05h Laser Only Decoding 06h ...

Page 33: ... Laser options are not available for DS9808 SR DL models Laser Preferred Decoding 00h Imager Decoding 01h RFID Reading 02h Imager Plus RFID 03h Laser Preferred Plus RFID 04h Ignore Dual Trigger Pull Use Mode of First Trigger Pull 05h Laser Only Decoding 06h ...

Page 34: ...Timeout Parameter F1h 7Ah Set a time period in which both triggers must be pulled in order for the digital scanner to recognize this as a dual trigger pull In other words if you pull Trigger A then Trigger B after this timeout expires the digital scanner behaves as if you pulled Trigger A only To set the timeout scan the bar code below followed by two bar codes from Appendix A Numeric Bar Codes th...

Page 35: ... laser engine first then the imager if a decode does not occur Imager Decoding Programs the trigger for decoding using the imager engine RFID Reading Programs the trigger for reading RFID tags Imager Plus RFID A trigger pull attempts decode using the imager engine and turns on the optional RFID reader if available to read RFID tags Laser Preferred Plus RFID A trigger pull attempts decode using the...

Page 36: ...ide Supplement Host Triggering continued NOTE Laser options are not available for DS9808 SR DL models Laser Preferred Decoding 00h Imager Decoding 01h RFID Reading 02h Imager Plus RFID 03h Laser Preferred Plus RFID 04h Laser Only Decoding 06h ...

Page 37: ...D Preferences 3 11 RFID Beeper Tone Parameter F1h 7Fh To select an RFID read beep tone scan one of the following bar codes Off 03h Low Tone 02h Medium Tone 01h High Tone 00h Medium to High Tone 2 Tone 04h ...

Page 38: ...gs in the group from the tag cache If the digital scanner later reads one of these tags it reports this as a new tag Disable this timeout to report a tag every time the digital scanner sees it This option is typically used for testing and disables the tag cache affecting both presentation and triggered operation Disable 00h 2 Seconds 02h 10 Seconds 0Ah 15 Seconds 0Bh 30 Seconds 0Dh 1 Minute 11h ...

Page 39: ...RFID Preferences 3 13 RFID Same Tag Timeout continued 5 Minutes 15h 15 Minutes 1Bh 1 Hour 21h ...

Page 40: ...wing options to configure the digital scanner to continuously read tags presentation mode when you place the scanner on the countertop hands free when you lift it hand held or in both or neither situation Note that triggered operation always overrides presentation mode Disable 00h Hands Free Only 01h Hand Held Only 02h Always 03h ...

Page 41: ... reports this tag regardless of whether it already reported it Continuous Re Report the reader reads all tags within range maintaining the tag cache and reports each tag once within this trigger session regardless of whether it already reported it Continuous Flush the reader flushes the tag cache reads all tags within range and reports them as new tags NOTE To program the trigger for various funct...

Page 42: ...8 bar code as per the EPCglobal Tag Data Standards Version 1 4 available at http www epcglobalinc org standards tds tds_1_4 standard 20080611 pdf Otherwise the tag optionally transmits in raw format or is ignored EPC URI the EPC data is represented as a Universal Resource Identifier URI as defined in the EPCglobal Tag Data Standards Version 1 4 See Table 3 2 Table 3 3 and Table 3 4 for transmissio...

Page 43: ...Class serno SGTIN urn epc tag sgtin 96 filter company itemRef serialNumber SSCC urn epc tag sscc 96 filter companyPrefix serialReference SGLN urn epc tag sgln 96 filter companyPrefix locationReference extention GRAI urn epc tag grai 96 filter companyPrefix assetType serialNumber GIAI urn epc tag giai 96 filter companyPrefix individulAssetReference GSRN urn epc tag gsrn 96 filter companyPrefix serv...

Page 44: ... GS1 128 414 0123456780125 254 12345 EPC URI urn epc tag sgln 96 0 012345678 012 12345 GRAI Raw 33180C0E400C0E4000003039 GS1 128 8003 012345012345412345 EPC URI urn epc tag grai 96 0 012345 012345 12345 GIAI Raw 3400001D6F345400075BCD15 GS1 128 8004 000123456789123456789 EPC URI urn epc giai 96 0 000123456789 123456789 GSRN Raw 2D00001D6F345404D2000000 GS1 128 8018 000123456789012343 EPC URI urn e...

Page 45: ...pc raw 96 x1234567890ABCDEF01234567 Unknown non EPC Raw with PC Bytes 31231234567890ABCDEF00000002 EPC URI urn epc raw 96 x23 x1234567890ABCDEF00000002 Table 3 4 Transmission Format Examples Continued EPC Tag Type Format Example Note Parentheses appear in examples only for readability ...

Page 46: ... EPC encoded tags Refer to EPCglobal Tag Data Standards Version 1 4 available at http www epcglobalinc org standards tds tds_1_4 standard 20080611 pdf section 3 2 1 EPC Memory Contents RFID Transmit Unknown Tag Data Parameter F1h C5h When transmitting RFID tags in GS1 128 format if the digital scanner can not translate the tag i e it is not GS1 encoded it can either report the tag in raw format or...

Page 47: ...nces 3 21 RFID Antenna Selection Parameter F1h C6h Use this parameter to select reading RFID tags using the horizontally oriented antenna the vertically oriented antenna or both Both 00h Horizontal 01h Vertical 02h ...

Page 48: ...d range as a percent of the baseline range The baseline range is the range that results when the power level is set to the maximum level of 7 and can vary depending on the environment tag sensitivity and orientation Table 3 5 Antenna Power Levels in Hand Held Mode Level Power dBm Range of Baseline 1 5 12 2 8 18 3 11 25 4 14 35 5 17 50 6 20 67 7 24 100 NOTE Baseline can vary depending on environmen...

Page 49: ...RFID Preferences 3 23 RFID Antenna Power in Hand Held Mode continued Level 1 01h Level 2 02h Level 3 03h Level 4 04h Level 5 05h Level 6 06h Level 7 07h ...

Page 50: ...ed range as a percent of the baseline range The baseline range is the range that results when the power level is set to the maximum level of 7 and can vary depending on the environment tag sensitivity and orientation Table 3 6 Antenna Power Levels in Hands Free Mode Level Power dBm Range of Baseline 1 5 12 2 8 18 3 11 25 4 14 35 5 17 50 6 20 67 7 24 100 NOTE Baseline can vary depending on environm...

Page 51: ...RFID Preferences 3 25 RFID Antenna Power in Hands Free Mode continued Level 1 01h Level 2 02h Level 3 03h Level 4 04h Level 5 05h Level 6 06h Level 7 07h ...

Page 52: ...ter F1h C9h This parameter sets the idle timeout in hands free mode If the digital scanner does not observe any new RFID tags within this timeout it reduces power consumption by polling for tags once a second Disable 00h 2 Seconds 02h 10 Seconds 0Ah 15 Seconds 0Bh 30 Seconds 0Dh 1 Minute 11h ...

Page 53: ...RFID Preferences 3 27 RFID Hands Free Idle Timeout continued 5 Minutes 15h 15 Minutes 1Bh 1 Hour 21h ...

Page 54: ...3 28 Symbol DS9808 R Product Reference Guide Supplement ...

Page 55: ...ar code menus asterisks indicate default values Baud Rate 9600 06h Feature Option Indicates Default Option Hex Value for programming via SSI command NOTE Most computer monitors allow scanning the bar codes directly on the screen When scanning from the screen be sure to set the document magnification to a level where you can see the bar code clearly and bars and or spaces are not merging ...

Page 56: ...tions for changing parameters using this method Table 4 1 SSI Interface Parameter Defaults Parameter Parameter Number Default Page Number Baud Rate 9Ch 9600 4 3 Parity 9Eh None 4 4 Check Parity 97h Enable 4 5 Software Handshaking 9Fh ACK NAK 4 5 Host RTS Line State 9Ah Low 4 6 Decode Data Packet Format EEh Send Raw Decode Data 4 6 Host Serial Response Time out 9Bh 2 sec 4 7 Host Character Time out...

Page 57: ...data rate setting of the host device Otherwise data may not reach the host or may reach it in distorted form To enable the SSI host scan the appropriate baud rate bar code that matches the baud rate setting of the host device NOTE The digital scanner does not support baud rates below 9600 Baud Rate 9600 06h Baud Rate 19 200 07h 38 400 08h 57 600 0Ah 115 200 0Bh 230 400 0Ch ...

Page 58: ...cording to host device requirements Select Odd parity to set the parity bit to a value 0 or 1 based on data to ensure that the coded character contains an odd number of 1 bits Select Even parity to set the parity bit to a value 0 or 1 based on data to ensure that the coded character contains an even number of 1 bits If no parity is required select None Odd 00h Even 01h None 04h ...

Page 59: ... this option the digital scanner neither generates nor expects ACK NAK handshaking packets Enable ACK NAK Handshaking If you select this option after transmitting data the digital scanner expects either an ACK or NAK response from the host The digital scanner also ACKs or NAKs messages from the host The digital scanner waits up to the programmable Host Serial Response Time out to receive an ACK or...

Page 60: ... on a host PC see Decode Data Packet Format on page 4 6 If transmission errors occur in this mode the host PC may be asserting hardware handshaking lines which interfere with the SSI protocol Scan the Host RTS High bar code to address this problem Decode Data Packet Format Parameter EEh This parameter selects whether to transmit decoded data in raw format unpacketed or with the packet format defin...

Page 61: ...canner wants to send and the host was already granted permission to send the digital scanner waits for the designated time out before declaring an error To set the delay period options are 2 5 7 5 or 9 9 seconds scan one of the following bar codes NOTE Other values are available via SSI command Low 2 Seconds 14h Medium 5 Seconds 32h High 7 5 Seconds 4Bh Maximum 9 9 Seconds 63h ...

Page 62: ...the digital scanner waits between characters transmitted by the host before discarding the received data and declaring an error To set the delay period options are 200 500 750 or 990 ms scan one of the following bar codes NOTE Other values are available via SSI command Low 200 ms 0Ah Medium 500 ms 32h High 750 ms 4Bh Maximum 990 ms 63h ...

Page 63: ...digital scanner sends data packets continuously with no ACK NAK handshaking to pace the transmission The host if overrun can use hardware handshaking to temporarily delay digital scanner transmissions At the end of transmission the digital scanner waits for a CMD_ACK or CMD_NAK Multi Packet Option 3 Option 3 is the same as option 2 with the addition of a programmable interpacket delay Multipacket ...

Page 64: ...arameter specifies the interpacket delay when Multipacket Option 3 is selected To set the delay period options are 0 25 50 75 or 99 ms scan one of the following bar codes NOTE Other values are available via SSI command Minimum 0 ms 00h Low 25 ms 19h Medium 50 ms 32h High 75 ms 4Bh Maximum 99 ms 63h ...

Page 65: ... Parameter F0h 00h When enabled the digital scanner generates a message to the host when it successfully decodes a bar code When disabled no notification is sent Table 4 2 Event Codes Event Class Event Code Reported Decode Event Non parameter decode 0x01 Boot Up Event System power up 0x03 Parameter Event Parameter entry error Parameter stored Defaults set and parameter event is enabled by default ...

Page 66: ...wer is applied When disabled no notification is sent Parameter Event Parameter F0h 03h When enabled the digital scanner generates a message to the host when one of the events specified in Table 4 2 on page 4 11 occurs When disabled no notification is sent Enable Boot Up Event 01h Disable Boot Up Event 00h Enable Parameter Event 01h Disable Parameter Event 00h ...

Page 67: ...the host device Use ADF to edit scan data to suit requirements Implement ADF by scanning a related series of bar codes which program the digital scanner with ADF rules For information and programming bar codes for ADF including RFID code type criteria bar codes refer to the Advanced Data Formatting Programmer Guide p n 72E 69680 xx ...

Page 68: ...5 2 Symbol DS9808 R Product Reference Guide Supplement ...

Page 69: ...l specifications Maintenance Cleaning the scan window is the only maintenance required A dirty window can affect scanning accuracy Do not allow abrasive material to touch the window Remove any dirt particles with a damp cloth Wipe the window using a tissue moistened with ammonia water Do not spray water or other cleaning liquids directly into the window ...

Page 70: ... cable is loose Re connect the cable If the digital scanner emits 4 long low beeps a transmission error occurred Set the digital scanner s communication parameters to match the host s setting Host displays tag data incorrectly Digital scanner is not programmed to work with the host Scan the appropriate host type programming bar code For RS 232 set the digital scanner s communication parameters to ...

Page 71: ...S Canada Mexico Tag Type EPCglobal Class 1 Gen 2 ISO 18000 6C RFID Read Range RF Power Adjustable from near contact up to 40 in 1 m depending on tag sensitivity and orientation User Environment Operating Temperature 32º F to 104º F 0º C to 40º C Storage Temperature 40º F to 158º F 40º C to 70º C Humidity 5 to 95 non condensing Drop Specifications Withstands multiple 4ft 1 22 m drops to concrete at...

Page 72: ...6 4 Symbol DS9808 R Product Reference Guide Supplement ...

Page 73: ...Appendix A Numeric Bar Codes Numeric Bar Codes For parameters requiring specific numeric values scan the appropriately numbered bar code s 0 1 2 3 4 ...

Page 74: ...A 2 Symbol DS9808 R Product Reference Guide Supplement Cancel To correct an error or change a selection scan the bar code below Numeric Bar Codes continued 5 6 7 8 9 Cancel ...

Page 75: ... 3 20 transmit unknown tag data 3 20 trigger mode 3 15 SSI baud rate 4 3 check parity 4 5 data packet format 4 6 default table 4 2 host character timeout 4 8 host RTS line state 4 6 host serial response time out 4 7 interpacket delay 4 10 multipacket option 4 9 parity 4 4 software handshaking 4 5 beeper definitions 2 2 RFID tone 3 11 C cables installing IBM 468X 469X 1 5 installing interface cable...

Page 76: ... sequence example 3 2 with multifunction trigger 2 6 service information xi setup installing IBM 468X 469X interface 1 5 installing interface cable 1 2 installing RS 232 interface 1 4 installing USB interface 1 3 unpacking 1 2 specifications 6 3 SSI default parameters 4 2 support xi T technical specifications 6 3 trigger debounce timeout 3 8 programming 3 4 programming via host 3 9 3 10 RFID 3 15 ...

Page 77: ..._____________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ What topics do you feel need to be better discussed Please be specific ______________________________________________________________________________________ ______...

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Page 80: ...York 11742 USA 1 800 927 9626 http www motorola com enterprisemobility MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the U S Patent and Trademark Office All other product or service names are the property of their respective owners Motorola Inc 2010 ...

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