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Installing the Modem • Connecting to the Internet
SBV6220 DOCSIS 3.0 Digital Voice Modem • Installation Guide
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13.
When you complete the TCP/IP configuration, continue with
Verifying the IP Address in Windows XP or Windows Vista
Windows XP
1.
Open a command prompt window.
A.
On the Windows Desktop, click
Start
.
B.
Select
Run
to open the Run window.
C.
Type
cmd
and click
OK
.
2.
Type
ipconfig
and press
Enter
to display your IP configuration.
Windows Vista
1.
Open a command prompt window.
A.
On the Windows Desktop, click
Start
.
B.
Click
All Programs
.
C.
Click
Accessories
.
D.
Click
Command Prompt
.
2.
Type
ipconfig
and press
Enter
to display the IP configuration.
If an Auto-configuration IP Address appears, this indicates possible cable network
problems or an incorrect connection between your computer and the digital voice
modem.
Check the cable connections and your television service for available channels. After
verifying the cable connections and cable-TV service, you may need to renew your IP
address.
Renewing Your IP Address in Windows XP or Windows Vista
1.
Open a command prompt window (see above for details).
2.
At the command prompt, type
ipconfig /renew
and press
ENTER
to obtain a
new IP address.
3.
Type
exit
and press
ENTER
to return to Windows.
If, after performing this procedure, your computer cannot access the Internet, call your
cable service provider for assistance.
