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Software License, Warranty, Safety, and Regulatory Information 

SURFboard

®

 SBV5120 VoIP Cable Modem

 

WARNING: 

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. THE UNIT 

MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING. DO NOT PLACE OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, ON 
THE UNIT. 

CAUTION: 

THIS PRODUCT WAS QUALIFIED UNDER TEST CONDITIONS THAT INCLUDED THE USE OF THE SUPPLIED CABLES 

BETWEEN SYSTEMS COMPONENTS. TO ENSURE REGULATORY AND SAFETY COMPLIANCE, USE ONLY THE PROVIDED 
POWER AND INTERFACE CABLES AND INSTALL THEM PROPERLY.  

CAUTION:

 DIFFERENT TYPES OF CORD SETS MAY BE USED FOR CONNECTIONS TO THE MAIN SUPPLY CIRCUIT. USE ONLY 

A MAIN LINE CORD THAT COMPLIES WITH ALL APPLICABLE PRODUCT SAFETY REQUIREMENTS OF THE COUNTRY OF USE. 

CAUTION:

 TO REDUCE THE RISK OF FIRE, USE ONLY NO. 26 AWG OR LARGER UL LISTED OR CSA CERTIFIED 

TELECOMMUNICATION LINE CORD.

 

CAUTION:

 INSTALLATION OF THIS PRODUCT MUST BE IN ACCORDANCE WITH NATIONAL WIRING CODES AND CONFORM 

TO LOCAL REGULATIONS. 

CAUTION:

 DO NOT OPEN THE UNIT. DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE 

INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS. REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL. 

CAUTION:

 CHANGES AND MODIFICATIONS NOT EXPRESSLY APPROVED BY MOTOROLA FOR COMPLIANCE COULD VOID 

USER’S AUTHORITY TO OPERATE THE EQUIPMENT. 

IMPORTANT SAFETY INSTRUCTIONS: When using your telephone equipment, basic safety precautions should always be followed to reduce 
the risk of fire, electric shock, and injury to persons, including the following:

 

 

Read all of the instructions listed here and/or in the user manual before you operate this equipment. Give particular attention to all safety 

precautions. Retain the instructions for future reference. 

 

This device must be installed and used in strict accordance with manufacturer’s instructions as described in the user documentation that 

comes with the product.

 

 

Comply with all warning and caution statements in the instructions. Observe all warning and caution symbols that are affixed to this 

equipment.

 

 

Do not use this product near water–for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a wet basement, or near a 

swimming pool.

 

 

Do not overload outlets or extension cords, as this can result in a risk of fire or electric shock. Overloaded AC outlets, extension cords, 

frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard.

 

 

Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular 

attention to cords where they are attached to plugs and convenience receptacles, and examine the point where they exit from the product.

 

 

Place this equipment in a location that is close enough to an electrical outlet to accommodate the length of the power cord.

 

 

Place unit to allow for easy access when disconnecting the power cord of the device from the AC wall outlet.

 

 

Do not connect the plug into an extension cord, receptacle, or other outlet unless the plug can be fully inserted with no part of the blades 

exposed.

 

 

Place this equipment on a stable surface.

 

 

Postpone cable modem installation until there is no risk of thunderstorm or lightning activity in the area.

 

 

Avoid using a telephone (other than a cordless type) during an electrical storm. 

There may be a remote risk of electric shock from 

lightning. For added protection for this product during a lightning storm, or when it is left unattended and unused for long periods of time, 
unplug it from the wall outlet, and disconnect the cable system. This will prevent damage to the product due to lightning and power surges. 

 

Do not use the telephone to report a gas leak in the vicinity of the leak. 

 

It is recommended that the customer install an AC surge protector in the AC outlet to which this device is connected. This is to avoid 

damaging the equipment by local lightning strikes and other electrical surges. 

 

Do not cover the device, or block the airflow to the device, with any other objects. Keep the device away from excessive heat and humidity 

and keep the device free from vibration and dust.  

 

Wipe the unit with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the unit or use forced 

air to remove dust. 

 

Avoid damaging the cable modem with static by touching the coaxial cable when it is attached to the earth grounded coaxial cable TV wall 

outlet. 

 

Always first touch the coaxial cable connector on the cable modem when disconnecting or re-connecting USB or Ethernet cable from the 

cable modem or the user’s PC. 

 

Operate this product only from the type of power source indicated on the product’s marking label. If you are not sure of the type of power 

supplied to your home, consult your dealer or local power company. 

 

Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check local codes 

for possible special disposal instructions. 

 

Disconnect the phone wire (RJ-11) and unplug the power cable before removing the cover. 

 

Upon completion of any service or repairs to this product, ask the service technician to perform safety checks to determine that the product 

is in safe operating condition. 

SAVE THESE INSTRUCTIONS 
Be sure that the outside cable system is grounded, so as to provide some protection against voltage surges and built-up static charges. Article 820-
20 of the NEC (Section 54, Part I of the Canadian Electrical Code) provides guidelines for proper grounding and, in particular, specifies the 
CATV cable ground shall be connected in the grounding system of the building, as close to the point of cable entry as practical. 

Summary of Contents for SBV5120 SURFBOARD DIGITAL VOICE MODEM - SOFTWARE LICENSE WARRANTY SAFETY AND REGULATORY INFO

Page 1: ... a location that is close enough to an electrical outlet to accommodate the length of the power cord Place unit to allow for easy access when disconnecting the power cord of the device from the AC wall outlet Do not connect the plug into an extension cord receptacle or other outlet unless the plug can be fully inserted with no part of the blades exposed Place this equipment on a stable surface Pos...

Page 2: ...B 003 du Canada FCC Declaration of Conformity According to 47CFR Parts 2 and 15 for Class B Personal Computers and Peripherals and or CPU Boards and Power Supplies used with Class B Personal Computers Motorola Inc Broadband Communications Sector 101 Tournament Drive Horsham PA 19044 1 215 323 1000 declares under sole responsibility that the product identifies with 47CFR Part 2 and 15 of the FCC Ru...

Page 3: ...ffic aircraft navigation or aircraft communications or in design construction operation or maintenance of any nuclear facility MOTOROLA AND ITS 3RD PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH USES YOU REPRESENT AND WARRANT THAT YOU SHALL NOT USE THE PRODUCT FOR SUCH PURPOSES Title to this Software including the ownership of all copyrights mask work rights patents t...

Page 4: ...replace any Cable Data Product or Software that does not meet Motorola s Limited Warranty All warranty claims must be made within the applicable Warranty Period ALL WARRANTIES ARE VOID IF THE PRODUCT IS OPENED ALTERED AND OR DAMAGED THESE ARE YOUR SOLE AND EXCLUSIVE REMEDIES for any and all claims that you may have arising out of or in connection with this Product whether made or suffered by you o...

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