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If you incorrectly enter your security code three times in one day, you will not
be able to make any settings until the next day.
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Please note that e-mails not received due to spam filter settings will not be
recoverable.
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The spam filter will work in the following order of priority.
Download list (suspicious/forwarded e-mail permitted)>suspicious mail
rules>blocked list>download list>address book>HTML rules>URL link
rules>batch download>spam filter rules>virus rules
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Download list (suspicious mails/forwarded mails permitted) is a feature that
can allow downloade e-mails to be downloaded despite the suspicious
e-mail rules. Through registering foward e-mail addresses to your download
list (suspicious mails/forwarded e-mails permitted), those e-mails will be
downloaded regardless of whether the e-mail address is in the To or Cc field.
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Please be aware that in the case the address is in the bcc field, this is not supported by this
device.
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The delivery rejected notification settings are automatically set to reply in the
initial set-up of the spam filter. In the case that it is set to reply, there will be no
reply to suspicious mail.
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If URL link rules are set, then e-mails that include URLs in the main text like
digital magazines and some registration mails will not be received.
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If HTML rules are set, you may not receive some e-mails that include any
HTML like those sent from PCs or digital magazines. Also some decoration
mails from cell phones and PHS, will not be received if this setting is on.
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It may be that some e-mails are judged to be from a suspicious domain and
therefore not received.
These rules are set by domain certificates that are established by the
provider that manages the domain from which the e-mail was sent. For more
information on the domain certifcate, please contact the provider of the mail
service.
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In the case of forwarding e-mail received on a PC, the e-mail will be judged to not be from
the correct domain and blocked.In that case, please register the e-mail address to the
download list (suspicious/forwarded e-mail permitted).
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Setting Spam Filter on your PC
You can set the spam filter on your PC. Access the PCmail Filter Settings
available on the "Spam Mail Problems" section of the au website and
enter your PC settings one-time password and make the settings you
need.
Your PC Settings one-time password can be checked by selecting
"Issue PC Settings One-Time Password" on the spam mail filter screen.
You can connect to the spam mail filter settings from your PC within the
next 15 minutes using the password you've been issued. The password
will become invalid after 15 minutes.