Contacting Motorola
phn-0896_009v003
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UNDER DEVELOPMENT
Feb 2010
Repair and service
For unit repair or service, contact the PTP Global Technical Support Center for Return
Material Authorization (RMA) and shipping instructions. The Global Technical Support
Center is contacted at:
Further details of the RMA process are available at:
Motorola’s standard hardware warranty is for one (1) year from date of shipment from
Motorola or a Motorola Point-to-Point Distributor. Motorola warrants that hardware
will conform to the relevant published specifications and will be free from material
defects in material and workmanship under normal use and service. Motorola shall
within this time, at its own option, either repair or replace the defective product within
thirty (30) days of receipt of the defective product. Repaired or replaced product will
be subject to the original warranty period but not less than thirty (30) days.
Details of Motorola’s Extended Warranty Program are available at:
Please register your PTP products at:
Using non-Motorola parts for repair could damage the equipment or void
warranty. Contact Motorola Warranty and Repair for service and repair
instructions.
CAUTION
Portions of Motorola equipment may be damaged from exposure to
electrostatic discharge. Use precautions to prevent damage.