Level 1-2 Service Manual
MPx220
Quad-band Wireless Smartphone
GSM 850/900/1800/1900MHz
Page 1: ...Level 1 2 Service Manual MPx220 Quad band Wireless Smartphone MPx220 GSM 850 900 1800 1900MHz ...
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Page 3: ...y 20 Removing and Replacing the Front Housing Cover 22 Removing and Replacing the Upper PCB 24 Removing and Replacing the Receiver 25 Removing and Replacing the Camera module FPC and Flush light FPC Connectors 26 Removing and Replacing the Rear Housing Cover 27 Removing and Replacing the Carrier Antenna Vibrator Connector and Daughter Board 28 Removing and Replacing the Lower PCB and Keypad 30 Rem...
Page 4: ... 3 Level 1 2 Service Manual Table of Contents Programming Software Upgrade and Flexing 40 Part Number Charts 41 Related Publications 41 Exploded View Diagram 42 Exploded View Parts List 43 Accessories 44 Index Index 1 ...
Page 5: ...lable only in certain markets Product Changes When electrical mechanical or production changes are incorporated into Motorola products a revision letter is assigned to the chassis or kit affected for example A B or C and so on The chassis or kit number complete with revision number is imprinted during production The revision letter is an integral part of the chassis or kit number and is also liste...
Page 6: ...roper installation operation and maintenance of MPx220 smartphones Refer questions about this manual to the nearest Customer Service Manager This manual contains mechanical service information required for the equipment described and is current as of the printing date Audience This document aids service personnel in testing and repairing MPx220 smartphones Service personnel should be familiar with...
Page 7: ...ill be repaired but not refurbished as standard Appointed Motorola Service Hubs will perform warranty and non warranty field service for level 2 assemblies and level 3 limited PCB component Motorola High Tech Centers will perform level 4 full component repairs Customer Support Customer support is available through dedicated Call Centers and in country help desks Product Service training should be ...
Page 8: ... number or other related major assembly along with a description of the related major assembly and of the component in question In the U S A to contact Motorola Inc on your TTY call 800 793 7834 Accessories and Aftermarket Division AAD Replacement parts test equipment and manuals can be ordered from AAD For EMEA spare parts call 49 461 803 1638 For Asia spare parts call 65 648 62995 U S A Outside ...
Page 9: ...S 1800 PCS 1900 Java MIDP 2 0 Polyphonic Ring Tone 40 polyphonic ring tones Camera Flash Super bright LED Resolution 160 X 120 QQVGA 176 X 144 QCIF 320 X 240 QVGA 640 X 480 VGA 1280 X 960 SXGA Battery Capacity 1000 mA Talk Time Up to 5 hrs Standby Time Up to 200 hrs Data Support GPRS class B Browser WAP 1 2 1 HTML 4 0 Product Type Folder type Messaging SMS MMS Email ActiveSync w Outlook POP3 IMAP ...
Page 10: ...cy Stability 0 10 ppm of the downlink frequency Rx Operating Voltage 3 3V dc to 4 2V dc Average Transmit Current 300 mA max Average Standby Current 5 mA max Temperature Range 10к to 55к 15л to 130л Transmitter Function Specification RF Power Output 32 8 dBm nominal GSM 850 33 dBm nominal EGSM 900 29 5 dBm nominal DCS 1800 29 8 dBm nominal PCS 1900 Output Impedance 50 ohms nominal Spurious Emission...
Page 11: ...ta The telephones are made of polycarbonate plastic with a metal enclosure The display and speaker as well as the 18 key keypad transceiver printed circuit board PCB microphone charger and headphone connectors power button camera key serial IrDA SIR Bluetooth and USB connectivity and mini SD slot are contained within the clam shell form factor housing The user replaceable 1000 mAh Lithium Ion LiIo...
Page 12: ...lume key and speaking the desired voice tag You can also dial 7 digit or 10 digit phone numbers by voice Wireless Access Protocol WAP 1 2 1 Compliancy In the WAP environment access to the Internet is initiated in wireless markup language WML which is derived from hypertext markup language HTML The request is passed to a WAP gateway which retrieves the information from the server in standard HTML s...
Page 13: ... stock alerts and checks flight times Operators can now create their own value added services menu quickly and easily in the phone The customized menu will appear as the first menu and may be updated over the air with new services when customers request them Network Based Chat Messaging The chat messaging feature provides a constant WAP connection through GPRS to carrier service center or factory ...
Page 14: ... selection The left side key volume key functions as a speaker volume up down key only during a call When the up volume key is held down from a idle display provides a shortcut to voice commands When you use the built in camera pressthe right side key camera key to capture images with the phone flip closed and the external display as the viewer Liquid Crystal Display LCD The LCD provides an 832 sq...
Page 15: ...t time Ring type or volume profile Application Shortcut Signal strength Battery level Current time Current date Icon Meaning Icon Meaning New email or SMS GPRS available New voicemail GPRS in use New instant message Roaming Voice call active Sync error Data call active Radio off Call forwarding Ringer off Call on hold Speaker Missed call Multi Tap text input mode lowercase Battery level Multi Tap ...
Page 16: ...fic ringer tone Figure 3 MPx220 Menu Structure Menu Map Main Menu Display Optional network SIM card or subscription dependent feature The voice recognition application works only via the phone directly or a wired headset attached to the phone but not with a Bluetooth headset Messaging Text Messages Outlook E Mail Multimedia Messages Contacts Calendar Internet Explorer ActiveSync Call History MSN M...
Page 17: ...opriate User Guide listed in the Related Publications section toward the end of this manual All batteries can cause property damage and or bodily injury such as burns if a conductive material such as jewelry keys or beaded chains touch exposed terminals The conductive material may complete an electrical circuit short circuit and become quite hot Exercise care in handling any charged battery partic...
Page 18: ...tery and power phone 0180386A82 Antistatic Mat Kit includes 66 80387A95 antistatic mat 66 80334B36 ground cord and 42 80385A59 wrist band Provides protection from damage to phone caused by electrostatic discharge ESD 8102430Z04 GSM EGSM DCS PCS Test SIM Used to enable manual test mode 6680388B67 Disassembly tool plastic with flat and pointed ends manual opening tool Used during assembly disassembl...
Page 19: ...y door by pressing the latch and sliding the battery door right and away from the phone as shown in Figure 4 Many of the integrated devices used in this phone are vulnerable to damage from electrostatic discharge ESD Ensure adequate static protection is in place when handling shipping and servicing any internal components Avoid stressing the plastic in any way to avoid damage to either the plastic...
Page 20: ...vel 1 2 Service Manual Disassembly 3 To replace align the tabs on the battery door with the grooves on the phone Slide the battery door left until it locks into place as shown in Figure 5 Figure 5 Replacing the Battery Door ...
Page 21: ... as jewelry keys or beaded chains touch exposed terminals The conductive material may complete an electrical circuit short circuit and become quite hot Exercise care in handling any charged battery particularly when placing it inside a pocket purse or other container with metal objects Figure 6 Removing the Battery There is a danger of explosion if the Lithium Ion battery is replaced incorrectly R...
Page 22: ... the metal contacts on the top end in alignment with the ones on the battery compartment as shown in Figure 7 Then push the bottom end down into the battery compartment so that the battery locks into place 4 Replace the battery door as described in the procedures Figure 7 Replacing the Battery ...
Page 23: ...e battery door and battery as described in the procedures 2 Use a tweezers to remove the 4 cap screws from the front housing as shown in Figure 8 3 Use a screwdriver to remove the 4 screws from the front housing as shown in Figure 9 Figure 8 Removing the 4 Cap Screws Figure 9 Removing the 4 Screws ...
Page 24: ...o the front case Press the front housing cover into place allowing the hook on its top end to snap into position as shown in Figure 11 6 Use the 4 screws to fasten the front housing cover to the front case 7 Locate the 4 cap screws on top of the 4 screws 8 Replace the battery and battery door as described in the procedures Figure 10 Removing the Front Housing Cover Figure 11 Replacing the Front Ho...
Page 25: ...shown in Figure 12 3 Lift the upper PCB up and away from the front case as shown in Figure 13 4 To replace align the upper PCB to the front case and press it into place 5 Connect the board to board FPC connector to the upper PCB 6 Replace the front housing cover battery and battery door as described in the procedures Figure 12 Disconnect the Board to Board FPC Connector Figure 13 Removing the Uppe...
Page 26: ...ront housing cover and upper PCB as described in the procedures 2 Use a tweezers to remove the receiver from the front case as shown in Figure 14 3 To replace press the receiver into place 4 Replace the upper PCB front housing cover battery and battery door as described in the procedures Figure 14 Removing the Receiver Receiver ...
Page 27: ... from the upper PCB as shown in Figure 16 4 To replace press the flush light FPC connector into place and push the flush light FPC connector cap a little bit toward the external display to lock the FPC connector 5 Press the camera module FPC connector into place and push the camera module FPC connector cap down to lock the FPC connector 6 Replace the receiver upper PCB front housing cover battery ...
Page 28: ...ousing cover as shown in Figure 17 3 Disconnect the rear housing cover from the rear housing as shown in Figure 18 4 To replace align and connect the rear housing cover to the rear housing 5 Use the 6 screws to fasten the rear housing cover to the rear housing 6 Replace the flush light FPC connector camera module FPC connector receiver upper PCB front housing cover battery and battery door as desc...
Page 29: ...odule FPC connector flush light FPC connector and rear housing cover as described in the procedures 2 Disconnect the carrier antenna from the rear housing cover as shown in Figure 19 3 Use a tweezers to disconnect the vibrator connector from the rear housing cover as shown in Figure 20 Figure 19 Removing the Carrier Antenna Figure 20 Removing the Vibrator Connector Carrier Antenna Vibrator Connect...
Page 30: ...ver as shown in Figure 22 6 To replace press the vibrator daughter board vibrator connector and carrier antenna into place 7 Replace the rear housing cover flush light FPC connector camera module FPC connector receiver upper PCB front housing cover battery and battery door as described in the procedures Figure 21 Removing the Daughter Board Figure 22 Removing the Vibrator Daughter Board Screw Vibr...
Page 31: ...ier antenna vibrator connector daughter board and vibrator as described in the procedures 2 Lift the lower PCB up from the rear housing by releasing the housing latches on each side of the rear housing and pushing the keypad below the lower PCB upward as shown in Figure 23 3 Remove the keypad below the lower PCB from the phone as shown in Figure 24 Figure 23 Partially Removing the Lower PCB Figure...
Page 32: ...ack side of the lower PCB 6 Place the keypad below the lower PCB 7 Align the lower PCB to the rear housing allowing the hooks on each side of the lower PCB to snap into position 8 Replace the vibrator daughter board vibrator connector carrier antenna rear housing cover flush light FPC connector camera module FPC connector receiver upper PCB front housing cover battery and battery door as described...
Page 33: ...he rubber stopper from the rear housing as shown in Figure 26 3 Use a tweezers to remove the cover hinge FPC from the rear housing as shown in Figure 27 4 To replace press the cover hinge FPC and rubber stopper into place 5 Replace the keypad lower PCB vibrator daughter board vibrator connector carrier antenna rear housing cover flush light FPC connector camera module FPC connector receiver upper ...
Page 34: ...ocedures 2 Have a right angle between the front housing and the rear housing and then remove the board to board FPC connector from the phone as shown in Figure 28 3 To replace press the board to board FPC connector into place 4 Replace thecover hinge FPC rubber stopper keypad lower PCB vibrator daughter board vibrator connector carrier antenna rear housing cover flush light FPC connector camera mo...
Page 35: ...h light FPC connector rear housing cover carrier antenna vibrator connector daughter board vibrator lower PCB keypad rubber stopper cover hinge FPC and board to board FPC connector as described in the procedures 2 Remove the power button from the phone as shown in Figure 29 3 Remove the camera button from the phone as shown in Figure 30 Figure 29 Removing the Power Button Figure 30 Removing the Ca...
Page 36: ...n and power button into place 7 Replace the board to board FPC connector cover hinge FPC rubber stopper keypad lower PCB vibrator daughter board vibrator connector carrier antenna rear housing cover flush light FPC connector camera module FPC connector receiver upper PCB front housing cover battery and battery door as described in the procedures Figure 31 Removing the Mini SD Cover Figure 32 Remov...
Page 37: ...SN is an individual unit identity number and remains with the unit throughout its life The MSN can be used to log and track a phone on Motorola s Service Center Database The MSN is divided into 4 sections as shown in Figure 33 International Mobile Station Equipment Identity IMEI The International Mobile Station Equipment Identity IMEI number is an individual number unique to the PCB and is stored ...
Page 38: ... Identifies the equipment type mode and language in which the product is shipped Table 2 IMEI Number Breakdown TAC Serial Number Check Digit NNXXXX YY ZZZZZZ A TAC Type Allocation Code formerly known as Type Approval Code NN Reporting body identifier XXXX Type Identifier YY YY is set to 00 from 01 01 2003 until 31 03 2005 ZZZZZZ Individual unit serial number A Phase 1 0 Phase 2 2 check digit and i...
Page 39: ...the phone 5 Insert the test SIM into the SIM slot 6 Replace the battery as described in the procedures 7 Replace the battery door as described in the procedures 8 Press Power p to turn the phone ON Manual Test Mode Commands Table 3 Manual Test Commands Key Sequence Test Function Name Remarks 06 IMEI Check No Test Mode Required 837 Send Flex Version Technology S W Version Readiness Status No Test M...
Page 40: ...d proceed to b b LCM defective Replace the LCM Verify that the fault has been cleared and reassemble the unit with the new LCM 4 Incoming call alert transducer audio distorted or volume is too low Speaker defective Replace the speaker Verify that the fault has been cleared and reassemble the unit with the new speaker 5 Telephone transmit audio is weak usually indicated by called parties complainin...
Page 41: ...ature not functioning a FPC cable faulty Check general condition of FPC cable and upper PCB If the FPC cable and upper PCB are good proceed to b b Camera defective Replace the defective camera 10 No or weak audio when using headset Headset plug not fully pushed Ensure the headset plug is fully seated in the jack Table 4 Level 1 and 2 Troubleshooting Chart Continued Symptom Probable Cause Verificat...
Page 42: ...1 2 Service Manual Part Number Charts Part Number Charts The following section provides a reference for the parts associated with MPx220 smartphones Related Publications Motorola MPx220 Wireless Smartphone User Guide 6887301Z56 ...
Page 43: ...42 December 22 2004 Part Number Charts MPx220 Exploded View Diagram Figure 34 MPx220 Exploded View Diagram 9 7 6 8 3 2 1 4 5 11 10 13 14 16 12 15 ...
Page 44: ...Base Black 2 4 MEMDS08004B Camera Lens Silver 11 MEMDS05003B Name Plate Base Rear MEMDS08005B Camera Lens Black 12 W6403163310 Screw_M Type_T5_W O Washer_Pan_Head_1 5 5 W6403163311 Screw_M Type_T5_W O Washer_Pan_Head_1 4 13 MEMDS36006B Cap RF Switch 6 MEMDS61009B Assembly Housing Front Silver 14 W640319410 Screw_M Type_T5_W O Washer_Pan_Head_1 2 MEMDS61012B Assembly Housing Front Black 15 BPMDSGS3...
Page 45: ...lug SPN5040A Travel charger Aus plug SPN5045A Travel charger India plug SPN5046A Audio Connectivity Black stereo headset CHYN4516 Bluetooth low tier HS RIPCURL headset Aus SYN9951A Bluetooth man user HS820 headset Aus 6802912J97 One touch headset PRC SYN8419B Painted mono headset AAYN4264B CE bus to USB data cable SKN6311B GSM complex Chinese CD ROM HK SVN5302A GSM complex Chinese CD ROM TWN SVN53...
Page 46: ...rotocol WAP 11 front housing cover removing and replacing 22 I identification International Mobile Station Equipment Identity IMEI 36 Mechanical Serial Number MSN 36 product 4 identification labels 36 IMEI 36 introduction 4 K keypad removing and replacing 30 L Liquid Crystal Display LCD 13 M manual test mode 38 menu structure 15 model number 4 7 MSN 36 N names product 4 O operation alert settings ...
Page 47: ...FPC connector 26 carrier antenna 28 cover hinge FPC 32 daughter board 28 earphone jack cover 34 flush light FPC connector 26 front housing cover 22 keypad 30 lower PCB 30 mini SD cover 34 power button 34 rear housing cover 27 receiver 25 rubber stopper 32 upper PCB 24 vibrator connector 28 S serial number mechanical 36 service manual about 5 audience 5 conventions 6 scope 5 service policy 6 custom...
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Page 49: ...rola Inc All other product or service names are the property of their respective owners ActiveSync is a trademark of Microsoft Inc Reg U S Pat Tm Off 2004 Motorola Inc All rights reserved Personal Communications Sector Sawgrass International Concourse 789 International Parkway Room S2C Sunrise FL 33323 ...
