1.
To exit safe mode, restart your phone.
2.
One by one, uninstall recently downloaded apps. After each removal, restart your phone. See whether
removing that app solved the problem.
3.
Once you delete the problematic app, you can
the other apps you removed during testing.
If the problem doesn't go away:
Try these
for phone performance issues.
Clear app's cache or data
Clearing the cache and data can free up phone memory, improve performance, and fix some problems with apps
and web pages.
1.
Touch & hold the app icon, then touch
.
2.
Do one of the following:
•
To free up space by removing temporary files, touch
Storage
>
Clear cache
. Over time, the cache builds
up again, so repeat if a problem occurs.
•
If problems still occur, then delete all data saved in the app by touching
Storage
>
Clear storage
. Be
careful - there’s no way to undo this.
Force stop apps
Force stop an app only if it seems to be causing a problem. To completely shut down an app, including any
background services:
1.
Touch & hold the app icon, then touch
.
2.
Touch
Force stop
.
Delete apps you installed
You can delete (uninstall) apps that you downloaded. For many
, you can disable but not delete
them.
1.
Touch & hold the app's icon.
2.
Do one of the following:
•
Drag the icon up and drop it on
. This removes the app and frees storage space.
•
If you don't see a delete option, touch & hold the app icon, then touch
>
Disable
.
Delete apps installed by others
If you are the
of the phone and share it with
or
, you can uninstall apps they installed. Although
their apps don’t appear in your app tray or on your home screen, they do reduce available storage space.
1.
Apps & notifications
>
App info
.
Apps installed by others show the message
Not installed for this user
.
2.
Touch the app name.
3.
Touch >
Uninstall for all users
.
Apps : Manage your apps
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Summary of Contents for motoe 6s
Page 1: ...User Guide ...
